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Gigaset S675 IP User Manual

Voip phones
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Download this manual See also: Installation Manual
Gigaset S675 IP, S685 IP, C470 IP, C475 IP:
New and updated functions
This document is a supplement to the user guide for the following Gigaset VoIP phones:
Gigaset C470 IP, Gigaset C475 IP, Gigaset S675 IP and Gigaset S685 IP
In the time since the user guides were completed, the functionality of these devices has
been increased (firmware version 02.140 or higher). These changes are described in this
document.
Important information for the Gigaset S685 IP:
This document is a supplement to the user guide for Gigaset S685 IP devices manufactured
before May 2009. The label in the handset's battery compartment will bear the inscription
"Gigaset S68H" (no "S2").
The label is located on the bottom of the battery compartment.
The user guide can be found on the CD supplied with the device.
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Summary of Contents for Gigaset S675 IP

  • Page 1 Gigaset S675 IP, S685 IP, C470 IP, C475 IP: New and updated functions This document is a supplement to the user guide for the following Gigaset VoIP phones: Gigaset C470 IP, Gigaset C475 IP, Gigaset S675 IP and Gigaset S685 IP In the time since the user guides were completed, the functionality of these devices has been increased (firmware version 02.140 or higher).

  • Page 2: Table Of Contents

    Gigaset C47H to Gigaset C470/C475 IP ........

  • Page 3: Overview Of The New And Updated Functions

    Overview of the new and updated functions Overview of the new and updated functions New functions Info Center: You can use your Gigaset S67H/S68H/C47H handset to retrieve online con- tent that is provided specifically for the handset from the Internet. £...
  • Page 4 £ Page 27 New information on troubleshooting/problem analysis New functions (e.g. immediate download of a provider profile) have been added to the service information that you can use during an external call (e.g. with the Gigaset service). £ Page 28 If your phone is connected to a NAT router, the NAT can cause problems during VoIP telephony (especially if you connect multiple VoIP telephones to your router).

  • Page 5: Description Of New And Updated Functions

    Changes to phone setup process This section amends the section "First steps – Making settings for VoIP telephony" in the user guide for your Gigaset VoIP phone. The procedures for "Making settings for VoIP telephony" have changed as follows. 1. Auto-configuration:...
  • Page 6 VoIP account, the Gigaset.net assistant is no long- er started (the step "Entering your name in the Gigaset.net directory" in the telephone user guide can be skipped). After you have entered your user data or the auto-configu- ration code, the handset reverts to idle status.

  • Page 7: Starting The Gigaset.net Assistant When First Opening The Gigaset.net-Directory

    Starting the Gigaset.net assistant when first opening the Gigaset.net- directory After setup, you can use the Gigaset.net assistant to enter your name in the Gigaset.net directory, i.e. create a Gigaset.net directory entry for your telephone. To do so, open the Gigaset.net directory.

  • Page 8: Info Center - With The Handset Always Online

    Info Center – with the handset always online Info Center – with the handset always online You can use your Gigaset S67H, S68H or C47H handset to access online content on the Internet, i.e. request info services specific to your handset's display. The info services avail- able are constantly updated.
  • Page 9 Description of new and updated functions Info Center – with the handset always online Messages when loading requested information The information is loaded from the Internet. Wait a few seconds until the information is dis- played. The display shows Please wait.
  • Page 10 Description of new and updated functions Info Center – with the handset always online £ If registration failed, a message to this effect appears on the display Messages when loading requested information, Page Please note Please remember that registration data is case sensitive. Operating the Info Center Depending on the type of info service requested, you can carry out the following actions: Scrolling within an info service...
  • Page 11 Description of new and updated functions Info Center – with the handset always online Depending on the provider, if you press §Call§ – the number is either dialled directly or – appears first in the display, in which case you must first confirm the number before it is dialled.

  • Page 12: Sending And Receiving Sms (Text Messages) Via Voip

    Sending and receiving SMS (text messages) via VoIP This section amends the chapter "SMS (text messages)" in the user guide for your Gigaset VoIP phone. You can now use your telephone to send and receive SMS messages via the fixed line net- work and VoIP.
  • Page 13 Description of new and updated functions Sending and receiving SMS (text messages) via VoIP Note on writing, sending and receiving SMS messages etc. Regardless of your send line settings (fixed line network or VoIP) you can write, send and receive SMS messages as well as request SMS notifications as described in the user guide £...

  • Page 14: Reading E-Mail Messages On The Handset

    Reading e-mail messages on the handset Reading e-mail messages on the handset This section amends the chapter "E-mail notifications" in the user guide for your Gigaset VoIP phone. Your phone will notify you when new e-mail messages have been received on your incom- ing e-mail server.
  • Page 15 Description of new and updated functions Reading e-mail messages on the handset Please note If the e-mail message contains more than just unstructured text, a brief message to this effect is displayed. The Subject of the message is then displayed. If the subject and/or message text are in HTML format, they may be displayed differ- ently to how they appear on the PC e-mail client.

  • Page 16: Deactivating Your Handset's Microphone

    Description of new and updated functions Deactivating your handset's microphone Deactivating your handset's microphone As well as muting the handset as described in the user guide (press left on the u control key, the other party hears hold music), you can deactivate your handset's microphone dur- ing an external call.

  • Page 17: Network Services During An External Call

    Network services during an external call This section amends the sections "Network services – Further network services in the fixed line net- work" and "Network services – Further network services for VoIP" in the user guide for your Gigaset VoIP telephone.

  • Page 18: Operating The Base On On The Pabx - Setting Access Codes (External Line Prefixes)

    Operating the base on on the PABX – Setting access codes (external line prefixes) This section amends the chapter "Operating the base on the PABX" in the user guide for your Gigaset VoIP phone. Depending on your PABX, you must dial an access code before making external calls in order to obtain an external line.

  • Page 19: Entering An Http Proxy Server (Only When Connected To An Internal Company Network)

    HTTP calls via the HTTP proxy server. Only then will you be able to access, for example, the online and Gigaset.net directories, use the Info Center or obtain weather information etc. in idle display (information serv- ices).

  • Page 20: Activating/Deactivating The Stun Server Of The Gigaset.net Connection

    Gigaset VoIP phone. The Gigaset.net connection is preconfigured in your phone. The Gigaset.net uses a STUN server as standard. In the sent data packets, Gigaset.net replaces the private IP address of your phone with its public IP address.

  • Page 21: R Key Function For Voip - Hook Flash/Call Diversion

    R key function for VoIP – Hook flash/call diversion This section replaces/amends the sections "Web configurator – R key function for VoIP (Hook flash)" in the user guide for your Gigaset VoIP phone. Using your phone's Web configurator, you can assign a special feature of your VoIP provider to the S key.
  • Page 22 Description of new and updated functions R key function for VoIP – Hook flash/call diversion Configuring the key for call diversion (call transfer) If you are transferring calls via VoIP connections, you can connect the two external callers (provider-dependent). You can configure settings for this type of call transfer. ¤...

  • Page 23: Defining Local Communication Ports For Voip

    Defining local communication ports for VoIP This section replaces the section "Web configurator – Defining local communication ports for VoIP" in the user guide for your Gigaset VoIP phone. Specify which local communication ports (port numbers) the telephone is to use for VoIP telephony.
  • Page 24 Description of new and updated functions Defining local communication ports for VoIP Size of the port number range: The difference between the port numbers must be at least 6 if you permit two simulta- neous VoIP calls on your phone. It must be at least 4 if you only permit one VoIP call £...

  • Page 25: Amendment To "Call Signalling And Number Assignment

    The section amends the sections "Accepting calls", "Web configurator – Assigning send and receive numbers to handsets" and "Web configurator – Assigning receive numbers to the answering machine" in the user guide for your Gigaset VoIP phone. Signalling incoming calls If you have not assigned any receive numbers, either to the answering machine or the reg- istered handsets, calls to all connections will be signalled on all handsets.

  • Page 26: Amendment To "Changing The Display Language

    This section amends the section "Updating the base firmware – Automatic firmware update" in the user guide for your Gigaset VoIP phone. The "Firmware update reminder" described here only applies to devices for which a firmware version more recent than 02.140 was already loaded when the device was bought (manufactured after May 2009).

  • Page 27: Amendment To "Updating Voip Provider Settings

    Gigaset VoIP phone. To display the base MAC address, press the following keys in sequence while the handset is in idle status. On the Gigaset S67H or S68H handset: v N 5 O M 5 On the Gigaset C47H handset: v 5 5 O M 5 ¤...

  • Page 28: Checking Extended Service Information For The Base

    The current profiles of your VoIP providers (general provider data of all config- ured VoIP connections) are automatically loaded onto your phone. The general settings for all the VoIP connections are updated; profiles for these are available on the Gigaset server.

  • Page 29: Information On Operating Gigaset Voip Telephones With Network Address Translation (Nat) Routers

    In general no special telephone or router configuration is required when operating a Gigaset VoIP phone with a NAT router. The configuration settings described in this section are only necessary if you encounter one of the following problems.
  • Page 30 Local port The SIP and RTP port numbers set on the telephone. In the new firmware version for Gigaset VoIP telephones, you can set a RTP port range. In this case, you must also define corresponding port forwarding for this range.

  • Page 31: Edited/Extended Table Of Voip Status Codes

    Description of new and updated functions Edited/extended table of VoIP status codes Edited/extended table of VoIP status codes This table replaces the table of VoIP status codes provided in the appendix of the user guide for your telephone. In the following tables you will find the meaning of the most important status codes and messages.
  • Page 32 Description of new and updated functions Edited/extended table of VoIP status codes Status Meaning code The requested service is not available from the VoIP provider. Message is too long. URI is too long. Query format is not supported. URI is faulty. Incorrect ending Incorrect ending The requested service is not supported by the VoIP provider.
  • Page 33 Description of new and updated functions Edited/extended table of VoIP status codes Status Meaning code The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.

  • Page 34: Deleted Function: "Send Line Selection For Outgoing Calls With

    Description of new and updated functions Deleted function: "Send line selection for outgoing calls with */#" Deleted function: "Send line selection for outgoing calls with */#" This section relates to the selection of default or non-default connections by adding # or * to the dialled number.

  • Page 35: Handset Menu Overviews

    Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP New and updated menus and submenus are marked in orange.
  • Page 36 Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP 1-3 Messenger 1-3-1 Buddies 1-3-2 User Status 1-3-2-1 Change Status 1-3-2-2 Info 1-3-3 Messages ê Sel. Services £ 2-1 Info Center Page 8 2-2 VoIP...
  • Page 37 Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP Ð Settings 8-1 Date/Time 8-2 Audio Settings 8-2-1 Handset Volume 8-2-2 Ringer Settings 8-2-2-1 Ext. Calls 8-2-2-2 Internal Calls 8-2-2-3 Appointments 8-2-2-4 All 8-2-3 Advisory Tones...
  • Page 38 Handset menu overviews Gigaset S67H to Gigaset S675 IP, Gigaset S68H to Gigaset S685 IP 8-6 Voice Mail 8-6-1 Local AM 8-6-1-1 Ans Machine 8-6-1-2 Call Screening 8-6-1-3 Announcements 8-6-1-4 Message Length 8-6-1-5 Recording Quality 8-6-1-6 Ring Delay 8-6-2 Network AM(s) 8-6-2-1 Net AM Fxd.

  • Page 39: Gigaset C47H To Gigaset C470/C475 Ip

    Handset menu overviews Gigaset C47H to Gigaset C470/C475 IP Gigaset C47H to Gigaset C470/C475 IP New and updated menus and submenus are marked in orange. Please note that a few digit combinations (shortcuts) for quick entry to the submenus have also changed.
  • Page 40 Handset menu overviews Gigaset C47H to Gigaset C470/C475 IP ê Sel. Services £ 2-1 Info Center Page 8 2-2 VoIP 2-2-6 Call Diversion 2-2-7 Call Waiting 2-3 Fixed Line 2-3-6 Call Diversion *) Menu item Withhold No. is no longer available.
  • Page 41 Handset menu overviews Gigaset C47H to Gigaset C470/C475 IP Ð Settings 5-1 Date/Time 5-2 Audio Settings 5-2-1 Handset Volume 5-2-2 Ringer Settings 5-2-2-1 Ext. Calls 5-2-2-2 Internal Calls 5-2-2-3 All 5-2-3 Advisory Tones 5-3 Display 5-3-1 Screen Picture 5-3-2 Colour Scheme...
  • Page 42 Handset menu overviews Gigaset C47H to Gigaset C470/C475 IP 5-6 Voice Mail 5-6-1 Local AM 5-6-1-1 Ans Machine (only on C475 IP base) 5-6-1-2 Call Screening 5-6-1-3 Announcements 5-6-1-4 Message Length 5-6-1-5 Recording Quality 5-6-1-6 Ring Delay 5-6-2 Network AM(s) 5-6-2-1 Net AM Fxd.

This manual is also suitable for:

C470 ipS685 ipC475 ip

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