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Questions and answers
Questions and answers
Possible solutions are available online at
Troubleshooting
The display is blank.
•
The handset is not activated.
•
The battery is empty.
"No Base" flashes on the display.
•
The handset is outside the range of the base station.
•
The base is not activated.
•
¥
The base station's range is reduced because Maximum Range is deactivated.
Activate Maximum Range or reduce the distance between the handset and base station
"Please register handset" flashes on the display.
•
The handset has not yet been registered or was de-registered due to the registration of an additional hand-
set (more than 6 DECT registrations).
The handset does not ring.
•
The ringtone is deactivated.
•
Call forwarding is set.
•
The phone does not ring if the caller has withheld his number.
¥
Activate the ringtone for anonymous calls.
•
The phone does not ring during a specific period or for certain numbers.
¥
Check the time control for external calls
No ringtone/dial tone from the fixed line network.
•
Incorrect phone cable.
are correct when purchasing from a retailer.
The connection always terminates after approx. 30 seconds.
•
A repeater (earlier than Version 2.0) has been activated or deactivated.
on again.
Error tone sounds after system PIN prompt.
•
You have entered the wrong system PIN.
Forgotten system PIN.
¥
Reset the system PIN to 0000
The other party cannot hear you.
•
The handset is "muted".
Some of the network services do not work as specified.
•
Features are not enabled.
58
Appendix
www.gigaset.com/service
Press and hold
Charge the battery or replace it
Check the base station power adapter
Re-register the handset
Activate ringtone
Deactivate call forwarding
Please always use the phone cable supplied or ensure that the pin connections
Repeat the process, reset the system PIN to 0000 if required
Activate the microphone again
Contact the network provider for details.
Move the handset closer to the base station
Switch the handset off and back
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