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Gigaset C460 IP Manual

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Issued by
Siemens Home and Office Communication Devices GmbH & Co. KG
Schlavenhorst 66
D-46395 Bocholt
Gigaset
© Siemens Home and Office Communication Devices GmbH & Co. KG 2006
All rights reserved. Subject to availability.
Rights of modification reserved.
www.siemens.com/gigaset
C460 IP

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  • Page 1 Siemens Home and Office Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt Gigaset © Siemens Home and Office Communication Devices GmbH & Co. KG 2006 All rights reserved. Subject to availability. Rights of modification reserved. www.siemens.com/gigaset C460 IP...

  • Page 2: The Handset At A Glance

    The handset at a glance The handset at a glance Handset keys isplay in idle status (example) 2 Battery charge level e V U (1/3 charged to fully charged) = flashes: battery almost flat e V U flashes: battery charging 3 Message key Opens calls and message lists Flashes: new message or new call...

  • Page 3: Table Of Contents

    Safety precautions ... . 4 Displaying the call duration ..25 Gigaset C460 IP – SMS (text messages) ..26 more than just making calls .
  • Page 4 PPPoE connection ....60 connection wizard ....39 Gigaset C460 IP – Free software ..60 Setting the phone's IP address in Accessories .

  • Page 5: Safety Precautions

    Safety precautions Safety precautions Please note: Read the safety precautions and the user guide before use. Explain their contents to your children, and the potential hazards associated with using the tele- phone. Only use the mains adapter supplied, as indicated on the underside of the base station. Fit only the recommended rechargeable batteries (page 58) of the same type! This means: do not use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury.

  • Page 6: Gigaset C460 Ip - More Than Just Making Calls

    Gigaset C460 IP – more than just making calls Gigaset C460 IP – You can programme the keys of your phone with important phone numbers. more than just making calls The phone number is then dialled by simply pressing the respective key (page 23).

  • Page 7: First Steps

    First steps The polarity is indicated in/on the battery compartment. Pack contents The pack contains: one Gigaset C460 IP base station one Gigaset C46 handset one mains adapter for the base station one charging cradle incl. mains adapter one phone cord...
  • Page 8 First steps ¤ Press the belt clip onto the back of the For questions and problems see page 54. handset so that the protrusions on the belt clip engage with the notches. Initial charging and discharging of batteries Battery charging is indicated in the top right of the display by a flashing battery icon e, V or U.

  • Page 9: Installing The Base Station

    1. Connect the base station with the router and modem or phone connection switch and modem 2 Gigaset C460 IP base station 2. Connect the base station with the 3 Gigaset C46 handset mains power supply 4 PC in LAN 3.

  • Page 10: Making Settings For Voip Telephony

    First steps Connecting the base station with the Connecting the base station with the fixed network and the mains power router supply For Internet access you need a router or a ¤ switch, connected to the Internet via a Please first connect the phone jack modem (if necessary, this can be inte- and then the mains adapter, as shown grated in the router).
  • Page 11 First steps Making VoIP settings For many VoIP providers, the connection wizard downloads the general settings Precondition: The base station is con- directly from the Internet. If your provider nected to the Internet, i.e. the base sta- settings are not available for download, tion is connected to the router and the you must enter the data manually via the router has an Internet connection...

  • Page 12: Belt Clip And Headset

    First steps Belt clip and headset By using a belt clip and headset (optional) you can easily make your handset a con- stant companion both inside the building and in its immediate vicinity. Attaching the belt clip There are notches for attaching the belt clip on the side of the handset at approxi- mately the same height as the display.

  • Page 13: Menu Trees

    Menu trees Menu trees Phone menu There are two ways to select a function: Using number combinations ("shortcut") ¤ To open the main menu, press with the handset in idle status. §Menu§ ¤ Enter the number combination that is in front of the function in the menu tree. ¤...
  • Page 14 Menu trees Settings 4-1 Date/Time page 8 4-2 Handset 4-2-1 Display 4-2-1-1 Screensaver page 35 4-2-1-2 Colour Scheme 4-2-1-3 Contrast 4-2-1-4 Backlight 4-2-2 Language page 35 4-2-3 Auto Answer page 35 4-2-4 Register Handset page 32 4-2-5 Reset Handset page 37 4-3 Base 4-3-1 Select Services 4-3-1-2 Network Mailbox page 31...

  • Page 15: Web Configurator Menu

    Menu trees 4-3-7 Default Line Type 4-3-7-1 IP page 38 4-3-7-2 fixed line 4-3-8 Firmware Update page 39 page 31 Voice Mail 5-1 Set Key 1 5-1-1 Network Mailbox Web configurator menu page 43 Home Settings IP configuration page 46 Telephony VoIP page 47...

  • Page 16: Making Calls

    Making calls Making calls Entering an IP address If you are making a call via VoIP, you can enter an IP address instead of a phone number. Making an external call Press the star key to separate the parts of the IP address External calls are those that are made via (e.g.

  • Page 17: Calling Line Identification

    Making calls Calling Line Identification Calls to your VoIP number When you receive a call from the Internet, 1234567890 the caller's number and/or the name they have specified is displayed on the screen. Menu§ When you receive a call from the fixed net- 1 Ringtone icon work, the caller's number and/or name is 2 Number or name of caller...

  • Page 18: Handsfree Talking

    Operating the handset Handsfree talking Dialling the emergency number In handsfree mode, instead of holding the If a number is saved as an emergency handset to your ear you can put it down, number, it is automatically dialled via the e.g.

  • Page 19: Control Key

    Operating the handset Control key Example: §§§§INT§§§ §§Menu 1 Current display key functions 2 Display keys 1 Control key The most important display symbols are: In this user guide, the side of the control Go back one menu level or §Back§...

  • Page 20: Menu Guidance

    Operating the handset Menu guidance Correcting incorrect entries Navigate to the incorrect input with the Your telephone's functions are accessed control key if û is displayed. using a menu that has a number of levels. Press ˜ to delete the character to the Main menu (first menu level) left of the cursor.

  • Page 21: Network Services

    Network services Network services Setting up call diversion ¢ ¢ ¢ Settings Base Select §Menu§ ¢ ¢ The following network services can cur- Services For All Calls Call Divert rently only be used for making calls via the Setting up call forwarding fixed network.

  • Page 22: Functions After A Call

    Network services Functions after a call You have the following options: Toggling: ¤ Use q to toggle between the par- Cancelling ringback ¢ ¢ ¢ ticipants. Settings Base Select §Menu§ ¢ – End call with active participant: Services Cancel Ringback End Active Call.

  • Page 23: Using The Directory And Lists

    Using the directory and lists Using the directory and lists Saving a number in the directory ¢ ¢ New Entry §Menu§ The options are: Enter number and press §OK§ Directory Enter the name and press §OK§ Last number redial list SMS list Selecting a directory entry Calls list...

  • Page 24: Last Number Redial List

    Using the directory and lists Using other functions Please note: ¢ s (select entry; page 22) Entries with identical numbers are not ¢ overwritten in the receiver handset. §Menu§ The transfer is cancelled if the phone The following functions can be selected with q: rings or if the memory of the receiving handset is full.

  • Page 25: Opening Lists With The Message Key

    Using the directory and lists Managing entries in the last number Calls list redial list Precondition: CLIP (page 16) Press the key briefly. The numbers of the last 30 incoming calls are saved. Multiple calls from the same Select an entry. number are all saved.

  • Page 26: Making Cost-Effective Calls

    Making cost-effective calls Making cost-effective calls Displaying CNIP information If you have requested CNIP, you can view Using the Internet (VoIP) is the preferred the name and town that are registered for cost-effective way of making calls. If you this number with your network provider. make calls via the fixed network, select a You have selected a list entry.

  • Page 27: Sms (Text Messages)

    SMS (text messages) SMS (text messages) Please note: If your phone is connected to a PABX, please read page 29. You can only send and receive SMS mes- You must be registered with your serv- sages via the fixed network. ice provider to receive SMS messages.

  • Page 28: Registering Without The Registration Wizard

    SMS (text messages) Registering without the Reading or deleting individual SMS messages registration wizard ¤ Open the draft message list. Select SMS. Writing/sending an SMS Read SMS §Menu§ Select and press to read §OK§ An SMS may contain up to 160 characters. the message.

  • Page 29: Setting Sms Centre

    SMS (text messages) Incoming message list Deleting incoming message list All new and old SMS in the list are The incoming message list contains: deleted. ¤ All received SMS messages, starting Open the incoming message list. with the latest. Press the soft key. §Menu§...

  • Page 30: Sms On A Pabx

    SMS (text messages) Activating/deactivating the SMS You have the following options: Active Send Serv. Centre function If the SMS messages are to be sent through this SMS centre, press §OK§ When you switch off you cannot send or activate the SMS centre (‰ = on). If a receive any SMS messages with your different SMS centre was active previ- phone.

  • Page 31: Troubleshooting

    SMS (text messages) Self-help with errors SMS messages are only received as voice mes- sages during the day. The following table lists error situations and possible causes and provides notes on The terminal is recorded in your SMS pro- troubleshooting. vider's database as having no fixed network SMS functionality, i.e.

  • Page 32: Using The Network Mailbox

    Using the network mailbox Using the network mailbox Fast access is automatically activated. To deactivate fast access, you must delete the number. Some fixed network providers and VoIP This setting is now valid for all registered providers offer answering machines on handsets.

  • Page 33: Using Several Handsets

    Using several handsets Using several handsets Please note: If six handsets are already registered to the base station, there are two options: – The handset with the internal number 6 is Registering handsets in idle status: the handset you wish to reg- ister is assigned the number 6.

  • Page 34: Changing A Handset's Internal

    Using several handsets Changing a handset's internal Locating a handset ("Paging") number You can locate your handset using the base station. ¤ A handset is automatically assigned the Press the registration/paging key on lowest available number on registration. the base station (page 1) briefly. In the list of internal subscribers, the ¤...
  • Page 35 Using several handsets Transferring a call to another handset Accept call waiting during an internal call You can forward (connect) an external call, made via fixed network or VoIP, to If you get an external call while conduct- another handset. ing an internal call, you will hear the call waiting tone (short tone).

  • Page 36: Handset Settings

    Handset settings Handset settings Backlight Charger. Determines In Charger Without whether the backlight stays on perma- Your handset is preconfigured, but you nently or is switched off after a certain can change these settings to suit your time (‰ = permanently switched on). individual requirements.

  • Page 37: Changing Ringtones

    Handset settings Changing ringtones Activating/deactivating the ringtone You can turn off the ringtone on your Volume: handset before you take a call or while the Five volume levels (1–5; e.g. Volume 2 phone is in idle status.You can take a call = ˆ) and "crescendo"...

  • Page 38: Using The Handset As An Alarm Clock

    Handset settings Advisory tones: After you activate the alarm clock, the menu for setting the wake up time opens – Key click: every key press is con- automatically (page 37). firmed. If the alarm clock is set, the wake up time –...

  • Page 39: Base Station Settings

    Base station settings Base station settings Precondition: a repeater is registered. ¢ ¢ ¢ Settings Base Additional §Menu§ ¢ Features Repeater Mode The base station settings are carried out Select and press (‰ = on). §OK§ using a registered Gigaset C46 handset. Setting up an emergency Changing the system PIN number...

  • Page 40: Updating The Base Station Firmware

    Making VoIP settings Making VoIP settings Updating the base station firmware In order to be able to use VoIP, you must set a few parameters for your base station. If necessary, you can update your base You can set all parameters easily via a PC station firmware.

  • Page 41: Setting The Phone's Ip Address In

    Making VoIP settings If performed manually, you assign the Please note: base station a static IP address. This You can make and adapt the general settings may be necessary regardless of your for your VoIP provider manually via your network configuration. phone's Web configurator, see page 47.

  • Page 42: Activating/Deactivating Display Of Voip Status Messages

    Operating the base station on the PABX Check the base station MAC Viewing/changing subnet mask address You can only change the subnet mask (page 76) if you have deactivated dynamic assignment. Depending on your network configura- ¢ ¢ ¢ tion, it may be that you have to enter your Settings Base VoIP...

  • Page 43: Setting The Flash Time

    Operating the base station on the PABX Setting the flash time Switching temporarily to tone dialling (DTMF) You can set the flashing time. ¢ ¢ ¢ Settings Base Additional §Menu§ If your PABX still operates with dial pulsing ¢ Features Recall (DP), but you need touch tone dialling (DTMF) for a connection (e.g.

  • Page 44: Web Configurator

    Web configurator Web configurator Connecting your PC to the Web configurator The Web configurator is the Web interface ¤ Launch the Web browser on your PC. for your handset. It allows you to make the ¤ settings for your phone's base station via Enter the phone's IP address in the your PC's Web browser.

  • Page 45: De-Registering

    Web configurator De-registering Please note: – If you have forgotten your system PIN, you In the menu bar (page 44) at the top right must restore your device's factory settings. of every Web page in the Web configura- Ensure that all other settings are also restored (page 38).

  • Page 46: Opening Web Pages

    Web configurator (page 46) Applying changes Settings This menu allows you to make settings As soon as you have made your change on on your phone. a page, activate the new setting on the phone by clicking on Set. (page 53) Status This menu gives you information about If your input in a field does not comply...

  • Page 47: Setting Phone With Web Configurator

    Web configurator Setting phone with Web IP address Enter an IP address for you phone. This configurator IP address allows your phone to be reached by other subscribers in your You can make the following settings using local network (e.g. PC). the Web configurator: Please note the following: Connecting your phone to the local...
  • Page 48 Web configurator Preferred DNS server Authentication Name Enter the IP address for the preferred Specify the registration or authentica- DNS server. DNS (Domain Name tion Id agreed with your VoIP provider. System) allows you to assign public IP The registration ID serves as the access addresses to symbolic names.
  • Page 49 Web configurator Display name (optional) SIP port Enter any name that should be shown Specify the local communication port in the other party's display when you that the phone should use to send and call him via the Internet (example: receive signalling data.
  • Page 50 Web configurator Area: Network STUN enabled Click on if you want your phone to If your phone is connected to a router with use STUN as soon as it is used on a NAT (Network Address Translation) and/or router with asymmetric NAT. Firewall, you must make a few settings in STUN server this area so that your phone can be...
  • Page 51 Web configurator Outbound proxy G726 Enter the (fully qualified) DNS name or Good voice quality (inferior to that with the IP address of your provider's out- G.711 but better than with G.729). bound proxy. Your phone supports G.726 with a transmission rate of 32 Kbit/s per voice Please note: connection.
  • Page 52 DTMF tone will only be played from the Internet. The server on which back acoustically (Audio) or whether it Siemens makes new firmware versions will be also be converted into the rele- available for your base station is set by...
  • Page 53 Web configurator The Internet server URL that is saved on Please note: the phone for the firmware download is – When updating from the Internet, displayed in the Data server field. checks are made to ensure that no ¤ In the field, enter the URL of Data server newer version of the firmware exists.

  • Page 54: Checking Status Information Via

    Web configurator Checking status information via your phone General information about your phone is displayed. ¤ In the menu list, click on the Status reg- ister. The following information is displayed: IP configuration IP address The phone's current IP address within the local network.

  • Page 55: Appendix

    If you have any questions about using handset. your phone, visit us at any time at External Calls Internal Calls (example) www.siemens.com/gigasetcustomercare. Select one of the menu func- The table below contains a list of common tions (External Calls Internal problems and possible solutions.
  • Page 56 Appendix The display is blank. You cannot connect to the router and the phone is assigned a static IP address. 1. The handset is not switched on. ¥ ¥ Check on the router whether the IP address Press and hold the end call key is already being used by another device in 2.

  • Page 57: Voice Quality And Infrastructure

    Voice quality and infrastructure support for all our products. It also pro- vides interactive troubleshooting, a list of With your Gigaset C460 IP you have the FAQs and answers plus operating instruc- possibility of making calls with good voice tions for you to download. You will also quality via VoIP.

  • Page 58: Approval

    The duration of the Guarantee shall not rial faults within 24 months of pur- be extended by services rendered chase, Siemens shall, at its own option under the terms of the Guarantee. and free of charge, either replace the device with another device reflecting...

  • Page 59: Specifications

    Appendix vant number is to be found in the accom- General specifications panying user guide. Interfaces Fixed network, Ethernet Specifications DECT standard is supported GAP standard is supported No. of channels 60 duplex channels Recommended rechargeable batteries Radio frequency 1880–1900 MHz (Valid at the time of going to press) range Nickel-metal-hydride (NiMH):...

  • Page 60: Writing And Editing A Text Message

    Appendix Writing and editing a text Order of directory entries message The directory entries are usually sorted in alphabetical order. Spaces and digits take The following rules apply when writing a first priority. The sort order is as follows: text message: 1.

  • Page 61: Pppoe Connection

    Email or fax to the following address or fax number within 3 years of Gigaset C460 IP – Free software purchasing this product. Please state the exact device type plus the version number of the installed device software.
  • Page 62 Appendix Siemens shall not provide technical sup- code with the library, you must provide com- plete object files to the recipients, so that they port for the software, including the free can relink them with the library after making software included within it, if it has been changes to the library and recompiling it.
  • Page 63 Appendix use of a certain library, so that it becomes a de- For a library, complete source code means all facto standard. To achieve this, non-free pro- the source code for all modules it contains, plus grams must be allowed to use the library. A any associated interface definition files, plus more frequent case is that a free library does the scripts used to control compilation and...
  • Page 64 Appendix does not supply it, the square root function then offering equivalent access to copy the must still compute square roots.) source code from the same place satisfies the requirement to distribute the source code, even These requirements apply to the modified work though third parties are not compelled to copy as a whole.
  • Page 65 Appendix for the Library among them, as well as a refer- Library together in an executable that you dis- ence directing the user to the copy of this tribute. License. Also, you must do one of these things: 7. You may place library facilities that are a a) Accompany the work with the complete cor- work based on the Library side-by-side in a sin- responding machine-readable source code for...
  • Page 66 Appendix order, agreement or otherwise) that contradict Free Software Foundation. If the Library does the conditions of this License, they do not not specify a license version number, you may excuse you from the conditions of this License. choose any version ever published by the Free If you cannot distribute so as to satisfy simulta- Software Foundation.
  • Page 67 Appendix (or, alternatively, under the terms of the ordi- nary General Public License). To apply these terms, attach the following notices to the library. It is safest to attach them to the start of each source file to most effec- tively convey the exclusion of warranty;...

  • Page 68: Accessories

    Directory for around 100 entries SMS (Precondition: CLIP must be enabled) Alarm clock Headset socket www.siemens.com/gigaset Only use original accessories. This will avoid possible health risks and dam- age, and also ensure that all the relevant regulations are complied with.

  • Page 69: Glossary

    Glossary Glossary Call waiting VoIP provider feature. A beep during a call indicates that another caller is wait- ing. You can accept or reject the second call. You can activate/deactivate the ADSL feature. Asymmetric Digital Subscriber Line Special form of DSL. Call Forwarding See Call forwarding.
  • Page 70 This dynamic assignment means Name of one (or several) Web server(s) that several network subscribers can on the Internet (e.g. Siemens-Home). share one IP address, although they use The domain name is assigned to the it alternately and not simultaneously.
  • Page 71 Glossary DSLAM Ethernet network Wired LAN. Digital Subscriber Line Access Multiplexer The DSLAM is a switch cabinet in an exchange at which all subscriber con- nectors converge. Firewall You can use a firewall to protect your DTMF network against unauthorised external Dual Tone Multi-Frequency access.
  • Page 72 Glossary Global IP Address See IP address. G.711 a law, G.711 µ law Standard for a Codec. Global System for Mobile Communication G.711 delivers a very good voice qual- Originally, European standard for ity that corresponds to that in the ISDN mobile networks.
  • Page 73 Glossary Internet IP pool range Global WAN. A series of protocols have Range of IP addresses that the DHCP been defined for exchanging data, server can use to assign dynamic IP known by the name TCP/IP. addresses. All network subscribers are identifia- ble by IP addresses.
  • Page 74 Glossary Outbound proxy Alternative NAT control mechanism to Network Address Translation Method for converting (private) IP STUN and ALG. addresses to one or more (public) IP Outbound proxies are implemented by addresses. NAT enables the IP the VoIP provider in Firewall/NAT envi- addresses of network subscribers ronments as an alternative to SIP Proxy (e.g.
  • Page 75 Glossary Port Number Indicates a specific application of a net- Quality of Service (QoS) work subscriber. Depending on the Describes the Quality of Service in com- setting in the LAN, the port number is munication networks. Differentiations permanently assigned or else it is are made between various Quality of newly assigned with each access.
  • Page 76 Glossary Ringback when the number is busy = CCBS (Completion of Calls to Busy Server Subscriber). If a caller hears the busy Makes a service available to other net- tone, he or she can activate the ring- work subscribers (clients). The term back function.
  • Page 77 Character string used to identify A symmetric NAT assigns different resources (e.g. Email recipient, http:// external IP addresses and port numbers siemens.com, files). to the same internal IP addresses and port numbers – depending on the On the Internet URIs are used as a external target address.
  • Page 78 Glossary Voice Codec See Codec. Wide Area Network Wide-area network that is unrestricted VoIP in terms of area (e.g. Internet). Voice over Internet Protocol Calls are no longer established and transmitted via the telephone network, but via the Internet (or other IP net- works).

  • Page 79: Index

    Index Index connecting with mains power supply ....connecting with router ..Numerics Installation .
  • Page 80 Index Changing dialling mode ... Default gateway (Web Changing PIN ....configurator) .
  • Page 81 Index DTMF tones, setting (Web ......configurator) ....Guarantee Certificate .
  • Page 82 Index making calls ....Liquid ......Internal call .
  • Page 83 Index Phone jack assignment ... . Phoning Name internal ..... changing name of the handset .
  • Page 84 Index ......draft message list ... . . Router .
  • Page 85 Index Uniform Resource Identifier ..local network ....Universal Resource Locator ..opening Web page .

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