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Step 3: Download the Upgrade File
Multi-Tech Web Site
1. If you are not already at the Firmware page of the Multi-Tech Web site, follow
2. Click on the upgrade file name for your modem and save the file to a temporary
Multi-Tech BBS
1. If you have not already found the upgrade file for your modem on the Multi-
2. Type the number of the upgrade file for your modem and press ENTER.
3. Type D and press ENTER to list the file to be downloaded.
4. If the correct file is listed, press ENTER; otherwise use the Q command to return
5. Type Z and press ENTER to select the Zmodem transfer protocol.
6. The download begins automatically. As the file is copied to your hard disk, a
7. To log off the BBS, press ENTER, type G for "good-bye," and press ENTER
Step 4: Extract the Upgrade Files
1. Move the downloaded upgrade file to a temporary directory or folder on your
2. The file is a self-extracting archive. Extract the files by typing the upgrade file
Step 5: Clear Your Stored Paramenters
Before you flash your modem it is important that you issue the AT&W1Z command
to it to clear out any stored parameters. You should also record the parameters that
are currently stored in your modem so you can reprogram it after flashing.
1. Run your favorite terminal program. If you are using Windows 95 or Windows
2. In the program's terminal window, type AT&V and press ENTER to list your
3. Record your parameters by saving the screens and sending them to your printer.
the procedure in "Step 2: Identify the Current Firmware."
location on your hard disk.
Tech BBS, follow the procedure in "Step 2: Identify the Current Firmware."
to the previous menu.
dialog box reports on the progress of the download.
twice more.
hard disk.
name in DOS or double-clicking it in Windows. The extracted files include a
.HEX file, which contains the upgrade data, and Flash Loader, a flash program
for Windows 95/98 and Windows NT 4.0.
NT, you can use HyperTerminal. If you are using Windows 3.11, you can use
Windows Terminal.
modem's current parameters.
E Upgrade Procedures
101
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