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MultiModemII User Guide
Step 2: Identify the Current Firmware Version
Identify the current version of the firmware at the Multi-Tech Web site. If your
modem already has the current firmware, there is no need to update it.
1. Using your favorite Web browser, go to
2. Scroll down the table to your modem model number.
3. Look at the firmware version number for your modem.
4. If the firmware version number matches the firmware version number found in
5. If the firmware version number is greater than the firmware version number
Step 3: Download the Upgrade File
1. If you are not already at the
2. Download the upgrade file for your modem by clicking its name, and save the
3. In the same section of the Web page, click the Flash Wizard utility for your oper-
Step 4: Extract the Upgrade Files
1. Install the Flash Wizard utility by double-clicking the file name in Windows
2. Extract the upgrade files by double-clicking the file name. The extracted files in-
3. Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default in-
Step 5: Clear Your Stored Paramenters
Before you flash your modem, you should record the parameters that are currently
stored in it, so you can reprogram it after flashing. After you have recorded them,
send the AT&F command to the the modem to clear the stored parameters.
1. Run your favorite terminal program. If you are using Windows 95, Windows 98,
MultiModemII/firmware.asp.
"Step 1: Identify the Modem Firmware," your modem has the current firmware
version, and does not need to be updated.
found in "Step 1: Identify the Modem Firmware," your modem has an older
firmware version. Continue with "Step 3: Download the Upgrade File."
Warning: The first digit of the new firmware must match the first digit of the
old firmware, or the modem may not work properly. E.g., if your current firm-
ware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.
Web site, follow the procedure in "Step 2: Identify the Current Firmware."
file in a temporary folder on your hard disk.
ating system to download it, and save it in the same folder.
Explorer.
clude a .HEX file, which contains the upgrade data, and a Readme file.
stallation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.
Windows NT, or Windows 2000, you can use HyperTerminal.
E Upgrading the Modem
http://www.multitech.com/support/
MultiModemII Firmware page
of the Multi-Tech
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