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If the print-head carriage move to the standby
If the heads still do not move after "What to Do First" is performed, carry out the following emergency response
measure, then contact your authorized Roland DG Corp. dealer.
Procedure
Gently apply pressure from the right side to make sure the heads don't move to the left.
If the print head moves to the left, again move them slowly by applying pressure from the left side and
make sure they lock in place.
Installation is impossible
If installation quits partway through, or if the wizard does not appear when you make the connection with a
USB cable, take action as follows.
Read this section whenever you face a problem
Switch off the main power and
open the front cover.
Gently move the print head to the stand-
by position.
Stopping at the place where the audible click is
heard locks the print head in place.
Chapter 4 Appendix
91
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