Transfer; Ransfer Onference Ther All; Call Transfer: Sending A Call To A Different Destination; Call Hold: Placing A Call In A Waiting State - iPECS LIP-8040E User Manual

LIP-8040E Gigabit Phone
5. Call
Handling
To Transfer an active call:
•
Press
•
Call the transfer party,
•
Unscreened Call Transfer- Hang-up,
•
Screened Call Transfer– When call is answered or Splash tone
is heard, announce the call then hang-up.
5.2

Call Hold: Placing a call in a waiting state

To place a call on Hold:
•
Press
5.
T
RANSFER
5.1 Call Transfer: Sending a call to a
different destination
You can send an active call to another station or other
resource of the system, Call Transfer. You can screen
the transfer with the receiving party (Screened Call
Transfer) or complete the transfer without screening
(Unscreened Call Transfer).
Transferred calls, internal or external, are place in
Transfer Hold. These calls will receive Music on Hold
(MOH) and will recall if not answered in a timely manner.
If an Unscreened Transfer call encounters an error or
DND, it may immediately recall at your Station.
DSS/BLF buttons may be employed to transfer calls.
/ ,
TRANS PGM
You may place an active Internal or External call in one
of several holding states. In System Hold, other non-
restricted stations may pick-up the call. In Exclusive
Hold, only the holding station may pick-up the call.
The system is assigned a preferred hold type (System
or Exclusive). You may override this Hold Preference
by pressing the
The LEDs for CO/IP line buttons flash at distinctive rates
for the holding station and other iPECS Phone users.
There are also user operations such as pressing a
/ button that will place a call in Automatic Hold.
DSS BLF
Calls will remain in the held state for a period and then
recall the user. This Hold Recall is provided with a
different ring signal. If not answered in a timely manner,
the Attendant will receive Attendant Hold Recall.
/ .
HOLD SAVE
, C
ONFERENCE
/ button twice.
HOLD SAVE
44
User Guide
& O C
THER ALL