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LIP-7024LD
Users Guide

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Summary of Contents for iPECS LIP-7024LD

  • Page 1 LIP-7024LD Users Guide...
  • Page 2: Table Of Contents

    User Guide TABLE OF CONTENTS 1 1. I ..................NTRODUCTION 1.1 General.................... 1 1.2 Feature Information ................. 1 1.3 Feature Groupings ................1 1.4 iPECS LIP-7024LD Phone Description ........... 2 5 PECS P LCD, S & R ....HONE PEAKERPHONE ELATED EATURES 2.1 LCD Operation ................
  • Page 3 LIP-7024LD User Guide 4.3.4 Using and Entering Station Speed Dial Numbers....24 4.3.5 Using Dial by Name and Entering your Name ....25 4.3.6 ACNR: To retry a busy external number until answered ...26 27 5. T & O ......RANSFER ONFERENCE...
  • Page 4 LIP-7024LD User Guide 10.2 Access the ISDN Network ............47 10.2.1 Using the Keypad facility to access ISDN features....47 10.2.2 Using ISDN Supplementary Services ........48 10.2.3 Activating ISDN Caller ID Restriction.........48 49 11. S & F ............ ETTING EATURES LEX BUTTONS 11.1 Entering Station Program Data ............49...
  • Page 5: Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
  • Page 6: Ipecs Lip-7024Ld Phone Description

    Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons.
  • Page 7 LIP-7024LD User Guide Interactive 3 Soft buttons Handset Speaker Flex buttons Fixed Dial pad Feature buttons: Microphone Speaker Navigation Hold/Save button Speed Trans/Pgm Call Back Volume iPECS LIP-7024LD Diagram 3...
  • Page 8 LIP-7024LD User Guide iPECS Phone headset jack iPECS Phone LAN connection iPECS Phone iPECS Phone to PC Handset jack connection connection iPECS LIP-7024LD Connections 4...
  • Page 9: Ipecs Phone Lcd, Speakerphone & Related Features

    2. iPECS Phone LCD, Speakerphone & Related Features LCD Operation The iPECS-7024LD has a large Liquid Crystal Display (LCD) which is divided into to three sections. The upper section, while idle, displays various icons and a monthly calendar. The middle section consists of 2 lines which are used to convey information to you.
  • Page 10: Using The Speakerphone

    LIP-7024LD User Guide Using the Speakerphone Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Place calls using On-hook dialing with the Speakerphone. In addition, you may switch between the handset and Speakerphone during a call.
  • Page 11: Using A Bluetooth Wireless Headset

    Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-7024LD with the headset is the same as with the Speakerphone; merely use the Speaker button to go ON and OFF-hook.
  • Page 12: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone.
  • Page 13: Responding To A Call While Busy

    LIP-7024LD User Guide Responding to a Call While Busy While you are busy on another call, you may receive Muted Ring, Camp- On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.
  • Page 14: Using Answering Machine Emulation (Ame)

    Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.
  • Page 15: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.
  • Page 16: Answering Calls To Other Stations

    LIP-7024LD User Guide Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick- Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up).
  • Page 17: Forwarding Calls

    LIP-7024LD User Guide Forwarding Calls 3.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status.
  • Page 18: Forwarding Calls To An External Number

    LIP-7024LD User Guide • Lift the handset, • Press the Fwd Soft button, • Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & Password), • Press the # key. 3.8.2 Forwarding calls to an external number Forward calls to an external destination;...
  • Page 19: Forwarding Callers To A Text Message

    Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 20 LIP-7024LD User Guide • Press #. • Press , forward canceled. HOLD SAVE • Press the Fwd Soft button. • Press #, forward canceled. To program the Station Custom Message (00) at your station: • Press TRANS • Dial User Program feature code 52, •...
  • Page 21: Placing A Call

    LIP-7024LD User Guide 4. Placing a call Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.
  • Page 22: Leaving A Message Wait

    LIP-7024LD User Guide To Camp-On (wait off-hook) for a busy station: • Press * and await an answer. To request a Callback (wait on-hook) for a busy station: • Press and hang-up. CALL BACK To make a Voice Over announcement to a busy station: •...
  • Page 23: External Calls

    4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 24: Waiting For The Next Available Co/Ip Line

    LIP-7024LD User Guide To place an external call: • Lift the handset, • Select/Dial the CO/IP line/group, Dial the desired number. • 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.
  • Page 25: Disable Dialing From Your Phone

    LIP-7024LD User Guide 4.2.4 Disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS: •...
  • Page 26: Using Automated Dialing

    While on an outgoing external call, press twice. SPEED 4.3.3 Using System Speed Dial Numbers The iPECS-100 system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 & 600 systems each have memory allocated for 3000 System Speed Dial numbers (bins 2000-4999).
  • Page 27 LIP-7024LD User Guide To place a call using System Speed Dial: • Lift the handset, • Press the button, SPEED Dial the desired System Speed Dial bin number (200-999 for iPECS- • 100 or 2000-4999 for iPECS-300 & 600). 23...
  • Page 28: Using And Entering Station Speed Dial Numbers

    User Guide 4.3.4 Using and Entering Station Speed Dial Numbers Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins (000~099).
  • Page 29: Using Dial By Name And Entering Your Name

    LIP-7024LD User Guide • Lift the handset, • Press SPEED • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: • Press TRANS • Press SPEED •...
  • Page 30: Acnr: To Retry A Busy External Number Until Answered

    LIP-7024LD User Guide • Dial name, up to 12 characters (refer to the Character Entry chart in section 4.3.4, • Press HOLD SAVE 4.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is...
  • Page 31: Transfer, Conference & Other Call Handling

    HOLD SAVE twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.
  • Page 32: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.
  • Page 33: Setting Up A Conference Room

    Call Park timer. Hold Recall OPERATION To park an active external call: • Press TRANS • Dial the Park Orbit (601-610 for iPECS-100 or 601-619 for iPECS- 300 & 600), • Return to idle. To retrieve a parked call: 29...
  • Page 34: Two-Way Record: Recording A Call

    LIP-7024LD User Guide • Lift the handset, • Dial the Park Orbit. Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. OPERATION To activate Two-Way Record while on a CO/IP call: •...
  • Page 35: Get Your Messages & Send Sms

    LIP-7024LD User Guide 6. Get Your Messages & Send SMS The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait 2: CL—CLI Message Wait...
  • Page 36: Responding To A Cli Message Indication

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.
  • Page 37: Sending And Receiving Short Text Messages

    You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users. These messages will activate the button LED and are displayed on the iPECS Phone LCD. OPERATION To send an SMS message to another iPECS display Phone: • Press the button, TRANS •...
  • Page 38 LIP-7024LD User Guide To view your received Short text messages: • Press the flashing button, the LCD shows the Message CALL BACK Summary display, • Dial 6, the first two SMS messages are shown in brief, • Dial the Message number to view the entire SMS message.
  • Page 39: Using The Display Menu

    LIP-7024LD User Guide 7. Using the Display Menu With the Display Menu, you can access the LIP-7024LD PhoneBook and Schedule as well as other phone features through simple menu trees. The Display Menu is activated using the Menu Navigation button.
  • Page 40: Ez Menu

    LIP-7024LD User Guide Ez Menu You may access Speed Dial, including Dial-By-Name, Outgoing (Dialed) and Incoming Received Call Logs (10 calls each), Call Forward and other features without complex dial codes by selecting ‘Ez-Menu’. From the Ez-Menu and sub-menus, select an item dialing the associated digit or use the Navigation and OK button to select an item.
  • Page 41: Schedule

    LIP-7024LD User Guide Schedule The LIP-7024LD will notify you of a schedule activation with a flashing icon and alarm ring. You may record, edit or delete scheduled events such as conferences and search scheduled records from the Schedule sub-menus. Use the associated digit or the Navigation and OK buttons...
  • Page 42: Setting

    User Guide Setting You may define certain settings of your LIP-7024LD. With the Enblock setting enabled, all digits you dial to place a call are sent as a block of digits after you select the SEND Soft button. The Station COS setting permits you to activate Temporary and Walking Class of Service to establish dialing privileges of the phone.
  • Page 43: Voice Mail

    LIP-7024LD User Guide Voice Mail You may access a list of messages left in your internal or external voice mail or in your unified message server if installed. You may then select a message from the list. Use the associated digit or the Navigation and OK buttons to select an item from the list.
  • Page 44: Remote System Access

    • Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 45 LIP-7024LD User Guide NOTE—The mobile may reconnect to the transfer by pressing the # key. 41...
  • Page 46: Miscellaneous Features

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
  • Page 47: Push-To-Talk (Ptt) Page

    (Meet-Me-Page code) Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log- in or log-out of any one or all PTT groups to which the phone is assigned.
  • Page 48: Alarm/Door Bell

    • • Dial Door Open code, #* and contact number 1-4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).
  • Page 49: Hot Desk

    To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •...
  • Page 50 LIP-7024LD User Guide To Log out of the Hot Desk station: • Press the button, TRANS • Dial * twice, Use the to select a call forward destination for your calls, • ▼ ▲ VOLUME speed dial, joined mobile phone, VMIM/VSF, or VM group, Press the •...
  • Page 51: Working With Pbx, Centrex & Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host.
  • Page 52: Using Isdn Supplementary Services

    10.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.
  • Page 53: Setting Features & Flex Buttons

    11. Setting Features & Flex buttons 11.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.
  • Page 54: Appendixa Flexible Numbering Plan

    LIP-7024LD User Guide 12. Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 55 LIP-7024LD User Guide Feature iPECS- iPECS- iPECS- Remark Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor...
  • Page 56 LIP-7024LD User Guide Feature iPECS- iPECS- iPECS- Remark & 600 MCID Request AME Feature Unsupervised Conference Timer Extension code PTT Group Login/Logout 52...
  • Page 57: Appendixb User Program Codes

    LIP-7024LD User Guide 13. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only 11 x Select Ring Tone 1-8 Differential Ring, Intercom 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode,...
  • Page 58 ATD I NTRUSION Assign Button Assign Button EYPAD ACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only PEED Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only LASH Button Assignment...

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