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Summary of Contents for iPECS LIP-7008D
- Page 1 LIP-7008D...
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Page 2: Table Of Contents
TABLE OF CONTENTS 1. I ................... 1 NTRODUCTION 1.1 General......................1 1.2 Feature Information ..................1 1.3 Feature Groupings..................1 1.4 iPECS LIP-7008D Phone Description............2 PECS P LCD & S ............3 HONE PEAKERPHONE 2.1 LCD Operation....................3 2.2 Using the Speakerphone ................3 3. - Page 3 LIP-7008D User Guide 5.1 Call Transfer: Sending a call to a different destination ....... 21 5.2 Call Hold: Placing a call in a waiting state ..........21 5.3 Broker Call: Switching between two calls ........... 22 5.4 Joining Multiple People in a Conference ............ 22 5.4.1...
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Page 4: Introduction
Employing state of the art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. -
Page 5: Ipecs Lip-7008D Phone Description
LIP-7008D User Guide iPECS LIP-7008D Phone Description The iPECS LIP-7008D Phone incorporates the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a 2-line 24-character per line LCD. -
Page 6: Ipecs Phone Lcd & Speakerphone
2. iPECS Phone LCD & Speakerphone LCD Operation The Liquid Crystal Display (LCD) of the iPECS LIP-7008D Phone has two lines of 24 characters each. The LCD is used to convey information to you. It provides date, time and station number display while idle. It... -
Page 7: Receiving Calls
Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone. -
Page 8: Using Answering Machine Emulation (Ame)
You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voice Mail. The AME feature is only available when using the iPECS integrated Voice Mail; a MUTE button are required. -
Page 9: Differential Ring Signals
When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory. -
Page 10: Answering Calls At Night
LIP-7008D User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may then answer these calls with Universal Night Answer (UNA). OPERATION To answer a call during Night mode ringing over an external bell: •... -
Page 11: Forwarding Calls
LIP-7008D User Guide To toggle DND ON and OFF: • Press the button. Forwarding Calls 3.8.1 Forwarding calls to another station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. -
Page 12: Forwarding Calls To An External Number
LIP-7008D User Guide • Dial your Authorization Code (Station number & Password), • Dial the ‘type of forward’ code 1-4, • Dial the destination number. To deactivate Call Forward, Remote: • Lift the handset, • Press or dial 554, •... -
Page 13: Forwarding Callers To A Text Message
Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message. - Page 14 LIP-7008D User Guide OPERATION To activate Custom or Pre-defined Message Forward: • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, •...
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Page 15: Placing A Call
LIP-7008D User Guide 4. Placing a call Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. -
Page 16: Leaving A Message Wait
LIP-7008D User Guide OPERATION To Camp-On (wait off-hook) for a busy station: • Dial *, and wait for an answer. To Callback (wait on-hook) for a busy station: • Press and hang-up. CALL BACK To make a Voice Over announcement to a busy station: •... -
Page 17: External Calls
4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc. -
Page 18: Waiting For The Next Available Co/Ip Line
LIP-7008D User Guide 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free. -
Page 19: Disabling Dialing From Your Phone
LIP-7008D User Guide 4.2.4 Disabling dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will deny all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS: •... -
Page 20: Using Automated Dialing
4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last ten calls. -
Page 21: Using System Speed Dial Numbers
4.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS-100 is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 48 digits. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several... -
Page 22: Using Dial By Name And Entering Your Name
LIP-7008D User Guide Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 . – 13 C - 23 F - 33 1 – 10 2 - 20 3 - 30 G – 41... -
Page 23: Acnr: To Retry A Busy External Number Until Answered
LIP-7008D User Guide OPERATION To place a call using Dial by Name: • Press twice, SPEED • Dial the desired directory, 1: Intercom, 2: User Speed Dial, 3: System Speed Dial, the LCD displays the first two names, in alphabetical order, •... -
Page 24: Transfer, Conference & Other Call Handling
SAVE button twice. The LEDs for buttons assigned CO/IP line flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold. -
Page 25: Broker Call: Switching Between Two Calls
You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. -
Page 26: Setting Up & Joining A Conference Room
LIP-7008D User Guide 5.4.1 Setting up & Joining a Conference Room In addition to establishing a Conference, up to 9 Conference Rooms can be set up including up to 24 parties when using a MCIM. When setting up a Conference Room, a password can be designated for invitees (internal and external parties) to use for accessing the established Conference Room. -
Page 27: Call Park: Placing A Call On Hold To Page
To retrieve a parked call: • Lift the handset, • Dial the Park Orbit code (601-610 for iPECS-100 or 601 to 619 for iPECS-300 & 600). Two-Way Record: Recording calls You may record an active external conversation in your Voice Mail Box. -
Page 28: Leaving & Responding To Messages
LIP-7008D User Guide 6. Leaving & Responding to Messages The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait, 2: CL—CLI Message Wait... -
Page 29: Responding To A Cli Message Indication
When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated Voice Mail module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages. -
Page 30: Sending And Receiving Short Text Messages
These messages will activate the button LED and are displayed on the iPECS CALL BACK Phone LCD. OPERATION To send an SMS message to another iPECS display phone user: • Press the button, TRANS •... - Page 31 LIP-7008D User Guide • Enter your message using 2 key strokes for each character, see section 4.3.4, • Press to send your message. HOLD SAVE To view your received Short text messages: • Press the flashing button, the LCD shows the Message...
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Page 32: Remote System Access
Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number. - Page 33 LIP-7008D User Guide To Transfer a call from the mobile extension using the iPECS: • Press the * key while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.
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Page 34: Miscellaneous Features
Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold. -
Page 35: Push-To-Talk (Ptt) Page
Dial the Meet-Me-Page code 544. Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. -
Page 36: Alarm/Door Bell
• Dial Door Open code #* and contact number 1 to 4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT). -
Page 37: System Voice Memo
To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •... -
Page 38: Hot Desk
User Guide Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal. -
Page 39: Working With Pbx, Centrex & Isdn Features
When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call. -
Page 40: Using Isdn Supplementary Services
9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction. -
Page 41: Setting Features & Flex Buttons
10. Setting Features & Flex buttons 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting. -
Page 42: Appendixa Flexible Numbering Plan
LIP-7008D User Guide 11. Appendix A Flexible Numbering Plan Feature iPECS iPECS iPECS Remark 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2... - Page 43 LIP-7008D User Guide Feature iPECS iPECS iPECS Remark Answering Machine Emulation Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display...
- Page 44 LIP-7008D User Guide Feature iPECS iPECS iPECS Remark Access CO Line in the 1st available CO Group Attendant Call VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS-300 Door Open (3 Door ) &...
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Page 45: Appendixb User Program Codes
LIP-7008D User Guide 12. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only 11 x Select Ring Tone 1-8 Differential Ring, Intercom 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode,... - Page 46 NTRUSION Assign Button CAMP Assign Button KEYPAD FACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only SPEED Button Assignment iPECS LIP-7000 only CONF Button Assignment iPECS LIP-7000 only CALL BACK Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only...
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