iPECS LIP-9000 Series User Manual
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iPECS LIP-9000 Series User Manual

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LIP-9000 Series IP Phone

User Guide

Please read this user guide carefully before
operating your phone. Retain it for future reference.

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  • Page 1: User Guide

    LIP-9000 Series IP Phone User Guide Please read this user guide carefully before operating your phone. Retain it for future reference.
  • Page 3 The information furnished by Ericsson-LG Enterprise in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG Enterprise Co., Ltd. Revision History Issue...

  • Page 5: Table Of Contents

    CHAPTER 3. RECEIVING CALLS .......... 16 ............ 16 NSWERING A HILE ..........17 ESPONDING TO A HILE (AME) ......17 SING NSWERING ACHINE MULATION ............18 IFFERENTIAL IGNALS ............19 NSWERING ALLS AT IGHT LIP-9000 Series User Guide - ST- Issue 1.5...
  • Page 6 WITCHING BETWEEN TWO CALLS ....... 35 OINING ULTIPLE EOPLE IN A ONFERENCE 5.4.1 Setting up a Conference Room ........36 ......37 LACING A CALL ON OLD TO ........37 ECORD ECORDING A CALL LIP-9000 Series User Guide - ST- Issue 1.5...
  • Page 7 9.2.5 Button Program (LIP-9030/9040 Only) ......59 9.2.6 Attendant menu ............... 59 CHAPTER 10. FEATURES & FLEX BUTTONS ..... 61 10.1 ........... 61 NTERING TATION ROGRAM 10.2 ......61 SSIGNING EATURES TO LEXIBLE UTTONS LIP-9000 Series User Guide - ST- Issue 1.5...
  • Page 8 USEFUL INFORMATION ............63 ............63 ISPOSAL OF YOUR OLD APPLIANCE ............63 MPORTANT AFETY NFORMATION ..............65 EGULATORY NFORMATION [EU] ..................... 65 [USA/CSA] .................. 65 ............66 OURCE OFTWARE OTICE GPL License: ................66 LIP-9000 Series User Guide - ST- Issue 1.5...

  • Page 9: Before Use

    Before Use About this Guide This guide is intended for users of an LIP-9010, LIP-9020, LIP-9030 and LIP-9040 iPECS IP phone. The guide provides user-related information. Introduction of the Document This guide explains how to install and correctly use LIP-9010, LIP-9020, LIP-9030 and LIP-9040 Phones.

  • Page 10: Chapter 1. Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office wherever there is a LAN connection and maintain normal operation.

  • Page 11: Feature Groupings

    The LIP-9040 includes an 8-line 320 by 144 dot graphic LCD, 12 flexible buttons and 3 softkeys. Features and functions of your iPECS are accessed using the Fixed or Flexible buttons, Softkeys or dial codes entered from the dial pad. In the...
  • Page 12 The figures below present line drawings of the front of each LIP-9000 series phone identifying major elements of the user interface. As shown, the layouts of the LIP-9010, LIP-9020, LIP-9030 and LIP-9040 are slightly different. Figure 1: LIP-9010 Front Figure 2: LIP-9020 Front...
  • Page 13 Figure 3: LIP-9030 Front Figure 4: LIP-9040 Front LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 14 Directory button: Accesses your private or public directory for speed dialing.  Speed button: Use to assign your speed dial numbers.  Message button: When the MWI LED indicates you have a message, use to access your Voice Mailbox. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 15: Lip-9000 Installation

    (support IEEE 802.3af PoE -Power over Ethernet-). Several other options including Button kits, see “1.6 Button Kit Installation”, and wall mounting, see “1.7 Wall Mount”, are available. LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 16 If the phone is not wall mounted, install the foot stand at the desired angle. If wall mounting, do not install the foot stand. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 17: Button Kit Installation

    Configuration” for additional details. 1.6 Button Kit Installation The Button kits for the LIP-9000 Series phone provide 12 or 24 additional flexible buttons. The flexible buttons on the Button kit are used as with the flexible buttons on the phone proper and can be assigned for any of the flexible button functions.
  • Page 18 5. Insert the screws provided through the screw tabs in the Button kit and tighten the screws into the phone. Do not over-tighten. Caution! To avoid damaging the Phone or Button kit, remove power from the phone before installing a Button kit. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 19: Wall Mount

    1.7 Wall Mount The LIP-9000 series phones can be wall mounted as needed. The following instructions describe the wall mount installation. Note the foot-stand must not be installed. 1. If installed, remove the foot- stand from the Phone and Button kit.

  • Page 20: Entering Text

     The TRANSFER(PGM) button changes the input mode (ABC, abc, , or 123). If you are using an LIP-9020, LIP-9030 or LIP9040, you may use the MODE Softkey to change modes. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 21: Chapter 2. Using The Lcd & Speakerphone

    This section of the display also provides the called or calling name or number display, feature status, etc. The lower section, which consists of a single line, is the interactive menu of three softkeys described in the previous paragraph. LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 22 Flexible button icons (LIP-9030 & LIP-9040 only) Icon Meaning Not Assigned Outside line button Station button Feature or function button On-Line Presence of UCS Client Off-Line Presence of UCS Client Away Presence of UCS Client LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 23: Using The Speakerphone

    Busy Presence of UCS Client DND Presence of UCS Client 2.2 Using the Speakerphone Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call.

  • Page 24: Chapter 3. Receiving Calls

    Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing flexible button. External calls to an iPECS Phone will appear under the outside line or line group button. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone.

  • Page 25: Responding To A Call While Busy

    To stop the voice broadcast and leave the caller in Voice Mail:  Press the illuminated SPEAKER button. To talk with the caller and record the conversation in Voice Mail:  Press the MUTE button. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 26: Differential Ring Signals

    3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 16 Ring Tones available for differentiating one phone’s ringing from another. This feature can also be used to differentiate internal and external callers.

  • Page 27: Answering Calls At Night

    To answer a call ringing at a station in your group:  Lift the handset,  Dial **, the Group Call Pick-Up code, the call is connected. The code may be different based on your system’s numbering plan. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 28: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    Busy - Immediately forwards calls, except recalls, when the station is busy. No Answer - forwards calls to the station, except recalls, when the station is idle and does not answer within the No Answer timer. LIP-9000 Series User Guide - ST - Issue 1.5...
  • Page 29  Dial the destination number. To deactivate Call Forward, Remote:  Lift the handset.  Press the FORWARD Softkey or the DND button.  Dial 0, the Remote Call Forward code. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 30: Forwarding Calls To An External Number (For Ucp/Emg)

     Dial the Speed Dial bin number.  Replace the handset, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a remote location: (for UCP/eMG) LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 31: Forwarding Callers To A Text Message

     Press the # button. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, you can send a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can select a message in response to an internal call, Silent Text Message.
  • Page 32  Dial User Program feature code 52, (for UCP/eMG).  Enter the message contents; up to 24 characters can be entered. Refer to ‘1.7 Entering Text’ for text entry details..  Press HOLD(SAVE) button to save the message. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 33: Chapter 4. Placing Calls

    4.1.1 Using Camp-On when calling a busy station If the called party is busy, you may activate Camp-On, Callback or, if allowed, Voice Over to the station. You may also use Step Call; dial the LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 34: Leaving A Message Wait Indication

    To Leave a Voice Mail Message Waiting:  When calling a station that does not respond, press the MSG button.  Await the user’s mailbox greeting.  At the tone, leave your voice message and hang-up. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 35: External Calls

    4.2.1 Placing external (Outside Line) calls External calls are placed on outside lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as an outside line or using dial codes. Outside lines are grouped for different types of calls, local, long distance, etc.

  • Page 36: Waiting For The Next Available Outside Line

     Place the outside call as normal. To enter an Account Code during a call:  Press the assigned ACCOUNT CODE button,  Dial the Account Code (1-12 digits),  Press *. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 37: Disable Dialing From Your Phone

    4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. The iPECS system will store the numbers dialed at your station for the last 15 calls.

  • Page 38: Using And Entering Saved Number Dial

    SPEED button twice. 4.3.3 Using System Speed Dial Numbers The iPECS system has memory allocated for System Speed Dial numbers. These numbers may be divided into groups called System Speed Zone Groups. In this case, you may be allowed access to some numbers and not others and dialing restrictions may be invoked.
  • Page 39  Press the HOLD(SAVE) button, or OK button.  Enter a name up to 20 characters, if desired. For details on character entries, see “1.7 Entering Text”.  Press the HOLD(SAVE) button, or OK button. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 40: Using Dial By Name And Entering Your Name

     Scroll using the Navigation up/down keys, or enter search characters. Refer to the “1.7 Entering Text” to enter text from the dial pad..  Press the HOLD(SAVE) button to place the call. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 41: Using Automatic Called Number Redial (Acnr)

     Hang-up the handset. To cancel the ACNR request:  Press the ACNR STOP Softkey. If you are using an LIP-9010, use the programmed REDIAL flexible button to cancel an active ACNR request. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 42: Chapter 5. Call Handling

    The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD(SAVE) button twice. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 43: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties (Broker Call). iPECS Phone users may ‘broker’ for multiple calls up to the number of outside line buttons on the phone.

  • Page 44: Setting Up A Conference Room

     Press the HOLD(SAVE) button to establish the Room. To join a Conference Room:  Lift the handset.  Dial 59, (Conference Room entry code for UCP/eMG).  Dial the Conference Room Number (1-9). LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 45: Call Park: Placing A Call On Hold To Page

    For the LIP-9010, a RECORD flexible button is required to activate the Two-way Record feature. To stop Two-Way Record:  Use the Navigation button to display the next menu of softkeys, and select the RECORD Softkey, LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 46  Hang-up the handset. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 47: Chapter 6. Send & Retrieve Messages

    DND mode. The message icon will display on your LCD screen. If programmed, a flashing MSG LED on the iPECS Phone also indicates when there is a Message Waiting. As a further notification, you may receive a periodic Message Wait Reminder Tone.

  • Page 48: Getting Voice Mail Messages

    6.2 Getting Voice Mail Messages When callers are sent to your Voice Mailbox, they can leave a voice message, in the built-in Voice Mail service, the iPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages.

  • Page 49: Sending And Receiving Short Text Messages

    6.3 Sending and Receiving Short Text Messages You can exchange short text messages (up to 80 alphanumeric characters) with other iPECS display phone users. If you have short text messages, the message button will be flashing. If the ring/message LED is set to MWI, the ring/message LED will flash.
  • Page 50 In case of 9010, the Navigation buttons support Short Text Messaging. The button will send a message, the right button is SMS Reply, and the left button moves up the menu. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 51: Chapter 7. Remote System Access

     Dial as needed for the desired system resource. 7.2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on your mobile phone. You may need to activate the Mobile Phone Extension feature and register the Mobile Phone number.
  • Page 52  Dial 1 to activate or 0 to deactivate,  Press the HOLD(SAVE) button. To place a call from the mobile extension using the iPECS System:  Dial the DID phone number of your station; the system will check the Caller ID, answer the call and return intercom dial tone, ...

  • Page 53: Chapter 8. Misc. Features

    SEND SELECT▶  The icon in front of each log item indicates the type of call: – - Incoming call (Called) – - Outgoing call (Dialed) – - Missed call (Lost) LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 54: Line Access Codes

    2 - 5. You may select a code for use when placing external calls from the call log. To select an access code:  From the Call Log, use the right Navigation key, to advance to the next 3 Softkeys, LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 55: Contrast

     Press the EDIT Softkey to modify the selected code. NOTE The LIP-9010 user cannot edit or select a line access code. 8.2 Contrast The LCD brightness can be adjusted to enhance the display contrast. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 56: Background Music

    Your iPECS System permits access to the following types of Page Zones. Note the number of Internal and External Zones varies between the iPECS systems based on the platform and size of the iPECS system. Contact your system administrator for details.

  • Page 57: Push-To-Talk (Ptt) Page

     Dial Meet-Me-Page code. 8.5 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. You login or log-out of any one or all PTT groups to which your phone is assigned. Once logged in, place or receive one-way page announcements to/from other users who are logged in to the same PTT group.

  • Page 58: Wake-Up Alarm

    8.6 Wake-Up Alarm iPECS systems include an Alarm clock for each station in the system. You may have access to one or 5 alarm settings and may set the alarm as a one-time or repeating alarm. When you set an alarm, you select the repeating type (1 –...

  • Page 59: System Voice Memo

    The integrated Voice Mail of your iPECS system incorporates several Voice Memos to provide you with general information such as station number, date, time, and feature status. Voice Memos are heard over the iPECS Phone speaker. For the Station Status Memo, the following items are reported: ...

  • Page 60: Hot Desk

    NOTE Only activated features are announced. 8.9 Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station.
  • Page 61  Press the HOLD(SAVE) button. LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 62: Chapter 9. Display Menu

    OK button or softkey or dial the menu digit. 1. PHONE SETTING 2. CONFERENCE ROOM PGM 3. ICM SMS 4. NETWORK CONFIG 5. BUTTON PROGRAM 0. ATTENDANT NOTE The “0. Attendant” selection will only display on the System Attendant LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 63: Phone Setting

    9.2.1.2 ICM Ring/CO Ring When multiple phones in a small area ring, which are ringing can be difficult to tell. The iPECS Phone has 16 Ring Tones available for differentiating one phone’s ringing from another. Different tones can also be assigned for internal and external ringing calls.

  • Page 64: Conference Room

    Conference Room is provided in “5.4.1 Setting up a Conference Room”. To configure a Conference Room:  Press the MENU button and select the Conference Room sub-menu,  The following menu displays: LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 65: Icm Sms

     Press the OK button or Softkey to send the message. To retrieve a SMS message:  Press the MENU button and select the ICM SMS sub-menu.  The following menu displays: LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 66: Network Configuration

    To access Network Config. settings:  Press the MENU button and select the Network Configuration sub- menu.  Enter the password; to display the sub-menu: 1.Profile 2.Web Password 3.Set to Default LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 67: Button Program (Lip-9030/9040 Only)

    The Attendant menu is only available on the System Attendant phone. To access the Attendant menu:  From the Attendant Station phone, press the MENU button,  Press 0 (Attendant); the following will display: LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 68  Monitor Conference Room—Enter the Conference Room number to view the number of attendees in the Conference Room.  Delete Conference Room—Enter the Conference Room number and press the OK button or press the HOLD(SAVE) button to delete. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 69: Chapter 10. Features & Flex Buttons

    Chapter 10. Features & Flex Buttons 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.
  • Page 70 In case of Flexible Numbering Plan Code, enter the numbering plan code then press the HOLD(SAVE) button, – In case of a User Program Code, press the TRANSFER(PGM) button and enter the Program Code then press the HOLD(SAVE) button. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 71: Useful Information

    3. If you see or smell smoke during use, disconnect the phone and call the service center immediately. 4. If the power adapter is used, do not touch the plug with wet hands. This LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 72 Do not clean with wax or silicon products as these may enter the equipment and cause operation to become unstable. LIP-9000 Series User Guide - ST - Issue 1.5...

  • Page 73: Regulatory Information

     Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is subject to the following two conditions: LIP-9000 Series User Guide - ST- Issue 1. 5...

  • Page 74: Open Source Software Notice

    You can obtain a copy of the GPL licenses from Ericsson-LG Enterprise Web Site (www.ericssonlg-enterprise.com). GPL License: Applied Function or License (GPL, LGPL, MPL, Used Open Source application BSD-style) u-boot linux busybox Alsa Libraries ortp Curl/LibCurl libsrtp wpa_supplicant OpenLLDP OpenVPN pjmedia/pjlib LIP-9000 Series User Guide - ST - Issue 1.5...
  • Page 75 Ericsson-LG at opensource@ericssonlg.com. This offer is valid for a period of three (3) years from the date of the distribution of this product by Ericsson-LG Enterprise. LIP-9000 Series User Guide - ST- Issue 1. 5...
  • Page 77 The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document. www.ericssonlg-enterprise.com ©...

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