iPECS LIP-8012D User Manual

iPECS LIP-8012D User Manual

Lip-7016d/7024d
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LIP-8012D
Users Guide

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Summary of Contents for iPECS LIP-8012D

  • Page 1 LIP-8012D Users Guide...
  • Page 2: Table Of Contents

    NTRODUCTION 1.1 General....................1 1.2 Feature Information ................1 1.3 Feature Groupings ................1 1.4 iPECS LIP-8012D Phone Description ..........2 1.5 LCD Operation .................. 5 1.6 Using the Speakerphone..............5 1.7 Using a Bluetooth Wireless Headset..........6 1.8 Using Serial DSS................8 2.
  • Page 3 LIP-7016D/7024D User Guide 4. T & O .........25 RANSFER ONFERENCE THER ANDLING 4.1 Call Transfer: Sending a call to a different destination ....25 4.2 Call Hold: Placing a call in a waiting state ........25 4.3 Broker Call: Switching between two calls........26 4.4 Joining Multiple People in a Conference.........
  • Page 4 LIP-7016D/7024D User Guide 11. A ..........51 PPENDIX LEXIBLE UMBERING 12. A ............54 PPENDIX ROGRAM ODES...
  • Page 5: Introduction

    The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operations.
  • Page 6: Ipecs Lip-8012D Phone Description

    The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons.
  • Page 7 LIP-7016D/7024D User Guide Handset Ring or Message Indicator LCD Display Flexible 3 Soft Navigation Buttons Menu Message Speaker Trans/Pgm Hold/Save Headset Mute Volume up Speaker Button Volume down Hands-free Microphone iPECS LIP-8012D Diagram...
  • Page 8 LIP-7016D/7024D User Guide iPECS LIP-8012D Connections iPECS Phone LCD, Speakerphone & Related Features...
  • Page 9: Lcd Operation

    LIP-7016D/7024D User Guide LCD Operation The Liquid Crystal Display (LCD) of the iPECS LIP-7016D and LIP- 7024D has three lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle.
  • Page 10: Using A Bluetooth Wireless Headset

    LIP-7016D/7024D User Guide Using a Bluetooth Wireless Headset The LIP-8040LD may be equipped with the BTU (Blue-tooth Unit) option that lets you use a Wireless headset that supports Blue-tooth version 1.2. Using a headset you can move freely around the phone within approximately 10 meters and maintain a conversation.
  • Page 11 LIP-7016D/7024D User Guide  Dial 2.  Press OK soft button.  Phone will be restarted. To check BT paired information:  Press the button, TRANS  Dial * 8,  Dial 3.  Press OK soft button.
  • Page 12: Using Serial Dss

    The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS can be connected with LIP-8040LD through RS-232 cable. Be careful that there’s limitation of serial DSS capacity and serial LSS capacity according to iPECS system. Refer to iPECS Manual if needed. Linked Pair Slave station cannot use serial DSS.
  • Page 13: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone.
  • Page 14: Responding To A Call While Busy

    Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.
  • Page 15: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.
  • Page 16: Answering Calls At Night

    LIP-7016D/7024D User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). OPERATION To answer a call ringing during night mode over an external bell: ...
  • Page 17: Forwarding Calls

    LIP-7016D/7024D User Guide OPERATION To toggle DND ON and OFF:  Press the DND button. Forwarding Calls 2.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail.
  • Page 18: Forwarding Calls To An External Number

    LIP-7016D/7024D User Guide To activate Call Forward for your phone from a different phone (Call Forward, Remote):  Press the Fwd Soft button,  Dial 0 (Remote Call Forward code),  Dial your Authorization code (Station number & Password),  Dial the ‘type of forward’...
  • Page 19 LIP-7016D/7024D User Guide  Press the Fwd Soft button,  Dial the Remote Call Forward code 0,  Dial your Authorization code (Station number & Password),  Dial the type of forward code 1-4,  Press SPEED Soft button,  Dial Speed Dial bin number, ...
  • Page 20: Forwarding Callers To A Text Message

    User Guide 2.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 21: Placing A Call

    LIP-7016D/7024D User Guide 3. Placing a call Internal Calls 3.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.
  • Page 22: Leaving A Message Wait

    3.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 23: Waiting For The Next Available Co/Ip Line

    LIP-7016D/7024D User Guide If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line.
  • Page 24: Disable Dialing From Your Phone

    LIP-7016D/7024D User Guide OPERATION To enter an Account Code before the call:  Lift the handset,  Press the assigned button, ACCOUNT CODE  Dial the Account Code (1-12 digits),  Press *, Intercom dial tone is heard,  Place the CO/IP call as normal. To enter an Account Code during a call: ...
  • Page 25: Using Directory

    3.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last 15 calls.
  • Page 26: Using And Entering Station Speed Dial Numbers

    100 or 2000-4999 for iPECS-300 & 600). 3.3.4 Using and Entering Station Speed Dial Numbers Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins (000~099).
  • Page 27: Using Dial By Name And Entering Your Name

    LIP-7016D/7024D User Guide OPERATION To place a call using Station Speed Dial:  Select the DIR Soft button,  Press the SPEED Soft button,  Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: ...
  • Page 28: Acnr: To Retry A Busy External Number Until Answered

    LIP-7016D/7024D User Guide To enter your station user name:  Press the button, TRANS  Dial 74,  Dial name, up to 12 characters,  Press HOLD SAVE 3.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR).
  • Page 29: Transfer, Conference & Other Call Handling

    SAVE button twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.
  • Page 30: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.
  • Page 31: Setting Up A Conference Room

    Parked calls are subject to Hold Recall after the Call Park timer. OPERATION To park an active external call:  Press TRANS  Dial the Park Orbit (601-610 for iPECS-100 or 601-619 for iPECS- 300 & 600),  Return to idle.
  • Page 32: Two-Way Record: Recording A Call

    LIP-7016D/7024D User Guide To retrieve a parked call:  Lift the handset,  Dial the Park Orbit. Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. OPERATION To activate Two-Way Record while on a CO/IP call: ...
  • Page 33: Get Your Messages & Send Sms

    LIP-7016D/7024D User Guide 5. Get Your Messages & Send SMS The iPECS Phone allows you to send and receive several types of messages. 1: ICM MWI — Station Message Wait 2: VSF MSG — VSF Message Wait 3: VMS MSG — Commercial Voice Mail 4: UMS MSG —...
  • Page 34: Getting Voice Mail Messages

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.
  • Page 35: Sending And Receiving Short Text Messages

    At completion of session, hang-up. Sending and Receiving Short Text Messages You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users. OPERATION To send an SMS message to another iPECS display Phone:  Press the button, TRANS ...
  • Page 36 LIP-7016D/7024D User Guide To view your received Short text messages:  Press the flashing button and press Nevigation DOWN Key four times, the LCD shows the Message Summary display, 5. ICM SMS(003)   BACK  Dial 5, the first two SMS messages are shown in brief, ...
  • Page 37: Remote System Access

    Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 38 LIP-7016D/7024D User Guide  Dial the desired extension, the call is transferred and the mobile phone returns to idle, NOTE—The mobile may reconnect to the transfer by pressing the # key.
  • Page 39: Using The Display Menu

    Items from a menu may be selected by dialing the associated digit or using the Navigation UP/DOWN key and OK Soft button to select an item. The main Display Menu selections are show in the LIP-8012D as below. “5. Attendant” menu will be display only system attendant.
  • Page 40: Conference Room Pgm

    LIP-7016D/7024D User Guide - Backlight : with Nevigation UP/DOWN key, select the operation of backlight and save with OK Soft button. - Font program : with Nevigation UP/DOWN key, select the LCD font and save with OK Soft button. 1. STATION NAME PROGRAM 2.
  • Page 41: Icm Sms

    LIP-7016D/7024D User Guide ICM SMS With display menu, the user can send the SMS message to the other station and retrieve the receive SMS message 1. SEND MESSAGE 2. IN BOX(03) BACK Network config With display menu, the user can review current network configuration or modify new network configuration of the phone.
  • Page 42: Attendant Menu

    LIP-7016D/7024D User Guide - The user can save one of network configuration menu by pressing [HOLD] button. - The user can set default network configuration by pressing [STAR] key at the below display. SET DEFAULT CONFIG(DOT:*) - The user can exit by press [Speaker] button, or hook up and down. Attendant menu Attendant menu is only for system attendant.
  • Page 43 LIP-7016D/7024D User Guide Ex) 103 ~ 108 -> dial 103108 And OK Soft button. Monitor conf room : Dial the conf room number and you can get the number of member in conference room. Delete conf room : Dial the conf room number and OK Soft button. 1.
  • Page 44: Miscellaneous Features

    LIP-7016D/7024D User Guide 8. Miscellaneous Features...
  • Page 45: Background Music And Music On Hold

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
  • Page 46: Push-To-Talk (Ptt) Page

    (Meet-Me-Page code) Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned.
  • Page 47: Alarm/Door Bell

    Lift the handset,  Dial Door Open code, #* and contact number 1-4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).
  • Page 48: System Voice Memo

    To hear Date & Time memo:  Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: ...
  • Page 49: Hot Desk

    User Guide Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal.
  • Page 50: Call Log

    LIP-7016D/7024D User Guide Call log LIP-8012D can review call history of incoming, outgoing and missed calls. The user can place a call with the numbers and save the external call to directory. The maximum number of call-log data is 99.
  • Page 51: Contrast

    4. After select a co code, press the SELECT Soft button. 5. With EDIT Soft button, user can edit the co code. 8.10 Contrast LCD contrast can be adjusted, in LIP-8012D. To change the contrast 1. In the idle state, press ▲...
  • Page 52: Working With Pbx, Centrex & Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host.
  • Page 53: Using Isdn Supplementary Services

    9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.
  • Page 54: Setting Features & Flex Buttons

    10. Setting Features & Flex buttons 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.
  • Page 55 LIP-7016D/7024D User Guide 11. Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark Intercom Call 100- 100- 1000- 1599 Internal Page Zone 501- 501- 501-535 Internal All Call Page Meet Me Page External Page Zone 1~2 545- 545- 545-546...
  • Page 56 LIP-7016D/7024D User Guide Feature iPECS- iPECS- iPECS- Remark ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer...
  • Page 57 LIP-7016D/7024D User Guide Feature iPECS- iPECS- iPECS- Remark PTT Group Login/Logout...
  • Page 58 1+; On/Off, 2+: ring delay (0- 14 x ( X = 1-2 ) Select download Ring Tone Station Ring Download 15 x Ear&Mic Headset Usage iPECS LIP-7000 only Knock Down Station COS May require Authorization Restore Station COS code May require Authorization Walking COS...
  • Page 59 LIP-7016D/7024D User Guide Code Function Remarks Station User Name Registration 74 x Input up to 12 characters Display Phone IP Address Change Phone IP Address Display Phone MAC IP Address Change Mode Display Phone Version Display Soft Message Display Serial number/Package for SMEMU Requires VSF/External SMDI Assign...

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