iPECS LIP-9002 User Manual
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iPECS LIP-9002 User Manual

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LIP-9002

User Guide

Please read this user guide carefully before
operating your set. Retain it for future reference.

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  • Page 1: User Guide

    LIP-9002 User Guide Please read this user guide carefully before operating your set. Retain it for future reference.
  • Page 3 The information furnished by Ericsson-LG Enterprise in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. Ericsson-LG Enterprise and iPECS are trademarks of Ericsson-LG Enterprise Co., Ltd. Document Information Issue...

  • Page 5: Table Of Contents

    (AME) ......13 SING NSWERING ACHINE MULATION ............14 IFFERENTIAL IGNALS ............15 NSWERING ALLS AT IGHT ........15 NSWERING ALLS TO THER TATIONS (DND) ..16 SING ISTURB LOCK NCOMING ALLS ..............16 ORWARDING ALLS LIP-9002 User Guide - ST...
  • Page 6 5.4.1 Setting up a Conference Room ........32 ......33 LACING A CALL ON OLD TO ........33 ECORD ECORDING A CALL SEND & RETRIEVE MESSAGES ........34 ... 34 ESPONDING TO A TATION ESSAGE AITING NDICATION ..........34 ETTING OICE ESSAGES LIP-9002 User Guide - ST...
  • Page 7 USEFUL INFORMATION ............47 ............47 ISPOSAL OF YOUR OLD APPLIANCE ............47 MPORTANT AFETY NFORMATION ..............49 EGULATORY NFORMATION [EU] ..................... 49 [USA/CSA] .................. 49 ............50 OURCE OFTWARE OTICE GPL License: ................50 LIP-9002 User Guide - ST...

  • Page 9: Before Use

    Before Use About this Guide This guide is intended for users of the LIP-9002; it provides user-related information. Introduction of the Document This guide explains how to install and correctly use your new LIP-9002. Product figures and screen images used in this guide may change without notice.

  • Page 10: Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 11: Feature Groupings

     The LIP-9002 includes a 2-line 128 by 32 dot matrix graphic LCD. Features and functions of your iPECS are accessed using the fixed or flexible buttons, or dial codes entered from the dial pad.

  • Page 12: Phone Layout And Functions

    1.4.1 Phone Layout and Functions 1.4.1.1 Phone Layout Below is the layout of LIP-9002. Figure 1: LIP-9002 Front View 1.4.1.2 Functions Below is a brief description of each of the control buttons and indicators on the LIP-9002 Phone. 1. Ring/Message Indicator: Illuminates when ringing, or message waiting.
  • Page 13 Mute button: Toggles audio from the microphone to the connected party On and Off.  DND (Do Not Disturb): Use to activate DND so that your phone will not ring. The button also deletes the last character of an input in the menu mode. LIP-9002 User Guide - ST...

  • Page 14: Lip-9002 Phone Installation

    (support IEEE 802.3af PoE -Power over Ethernet-). In addition, the LIP-9002 can be wall mounted as discussed in 1.5.1 Wall Mount The phone has a number of connections available including the handset and LAN connection, which are required.

  • Page 15: Wall Mount

    Configuration for additional details. 1.5.1 Wall Mount The LIP-9002 phone can be wall mounted. The following instructions describe how to perform a wall mount installation. 1. If installed, remove the foot-stand from the Phone. 2. Connect all wiring to the Phone as described in 1.5 LIP-9002 Phone...

  • Page 16: Entering Text

    Hang the handset up on the handset hook. Complete all wiring connections as described in 1.5 LIP-9002 Phone Installation NOTE It may be necessary to remove the phone and tighten or loosen the screws for a secure mounting. Entering Text Several features available to your phone require text entry.
  • Page 17 NOTE The DND button deletes the last character. The TRANSFER (PGM) button changes the input mode (ABC, abc, *, or 123). LIP-9002 User Guide - ST...

  • Page 18: Using The Lcd & Speakerphone

    Using the LCD & Speakerphone Using the LCD The Liquid Crystal Display (LCD) of the iPECS LIP-9002 is a two-line graphic LCD displaying 24 characters each. The LCD is used to convey information to you. It provides date, time and station number display while idle.
  • Page 19 To mute the microphone:  Select the MUTE button. To turn off Mute (turn the microphone On):  Press the MUTE button. To activate Group Listen while on an active handset call:  Press the SPEAKER button. LIP-9002 User Guide - ST...

  • Page 20: Receiving Calls

    Your phone may be assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset. Otherwise, you must press the flashing flexible button. External calls to an iPECS Phone will appear under the outside line or line group buttons. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone.

  • Page 21: Responding To A Call While Busy

    Speaker mode — In the Speaker mode, the caller’s voice is broadcast over the speaker of your iPECS Phone automatically. To screen a call in Ring mode:  Press the flashing AME button, the caller’s voice is broadcast over the station speaker and stored in the voice mailbox.

  • Page 22: Differential Ring Signals

    Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 16 Ring Tones available for differentiating one phone’s ringing from another. This feature can also be used to differentiate internal and external callers.

  • Page 23: Answering Calls At Night

    To answer a call ringing at a station in your group:  Lift the handset,  Dial **, the Group Call Pick-Up code, the call is connected. The code may be different based on your system’s numbering plan. LIP-9002 User Guide - ST...

  • Page 24: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    No Answer - forwards all calls to the station, except recalls, when your station is idle and does not answer within the No Answer timer. Busy/No Answer - calls to the station forward if not answer within the No Answer timer. LIP-9002 User Guide - ST...

  • Page 25: Forwarding Calls To An External Number

     Dial your Authorization code (your Station number & Password),  Dial #. 3.8.2 Forwarding calls to an external number You can forward calls from your station or a remote location. You may define the conditions or ‘type of forward’ as listed below. LIP-9002 User Guide - ST...
  • Page 26  While receiving dial-tone, dial 554, the Call Forward feature code,  Dial your Authorization Code (your Station number + Password),  Dial the type of Forward code (1-4),  Dial the Speed Dial bin number,  Replace the handset, return to idle. LIP-9002 User Guide - ST...

  • Page 27: Forwarding Callers To A Text Message

    3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, you can send a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message in their LCD or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 28  Dial User Program feature code 52,  Enter your Message contents, up to 24 characters. Refer to 1.6 Entering Text for text entry details.  Press the HOLD (SAVE) button, to save the message. LIP-9002 User Guide - ST...

  • Page 29: Placing Calls

    To place an Intercom call:  Lift the handset,  Dial the Intercom number of the desired station,  When the call is answered or Splash tone is heard, begin speaking with the called party. LIP-9002 User Guide - ST...

  • Page 30: Using Camp-On When Calling A Busy Station

    To Leave a Voice Mail Message Waiting: When calling a station that does not respond, press the MESSAGE (CALL BACK button. Await the user’s mailbox greeting. At the tone, leave your voice message and hang-up. LIP-9002 User Guide - ST...

  • Page 31: External Calls

    Placing external (Outside Line) calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as an outside line or using dial codes. Outside lines are grouped for different types of calls, local, long distance, etc.

  • Page 32: Waiting For The Next Available Outside Line

     Place the outside call as normal. To enter an Account Code during a call:  Press the assigned ACCOUNT CODE button,  Dial the Account Code (1-12 digits),  Press * to return to the call. LIP-9002 User Guide - ST...

  • Page 33: Disable Dialing From Your Phone

    Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. The iPECS System will store the numbers dialed on the last 15 calls. To dial the Last Number for an external call: ...

  • Page 34: Using And Entering Saved Number Dial

    4.3.3 Using System Speed Dial Numbers The iPECS system has memory allocated for System Speed Dial numbers. These numbers are divided into groups called System Speed Zone Groups. In this case, you may access some numbers and not others and your dialing restrictions may be invoked.

  • Page 35: Using Dial By Name And Entering Your Name

     Press the HOLD (SAVE). 4.3.5 Using Dial by Name and Entering Your Name Dial by Name employs three different Directories: Private directory (Station Speed dial), Public Directory (System Speed dial), or Station Name (Intercom directory). LIP-9002 User Guide - ST...

  • Page 36: Using Automatic Called Number Redial (Acnr)

    MUTE button, or lift the handset. Either of these actions will cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call:  Press the assigned REDIAL flexible button,  Hang-up the handset. LIP-9002 User Guide - ST...
  • Page 37 To cancel the ACNR request:  Press the assigned REDIAL flexible button. LIP-9002 User Guide - ST...

  • Page 38: Call Handling

    In Exclusive Hold, only the holding station may pick-up the call. The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD (SAVE) button twice. LIP-9002 User Guide - ST...

  • Page 39: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties (Broker Call). iPECS Phone users may ‘broker’ for multiple calls up to the number of outside line buttons.

  • Page 40: Setting Up A Conference Room

     Press the HOLD (SAVE) button to establish the Room. To join a Conference Room:  Lift the handset,  Dial 59, the Conference Room entry code,  Dial the Conference Room Number,  Dial the Conference Room password. LIP-9002 User Guide - ST...

  • Page 41: Call Park: Placing A Call On Hold To Page

    To activate Two-Way Record while on an outside call:  Press the RECORD flexible button. To stop Two-Way Record:  Press the RECORD flexible button,  Hang-up the handset. LIP-9002 User Guide - ST...

  • Page 42: Send & Retrieve Messages

    Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in DND mode. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided.

  • Page 43: Sending And Receiving Short Text Messages

    Sending and Receiving Short Text Messages You can exchange short text messages (up to 80 alphanumeric characters) with other iPECS display phone users. If configured in the system for MWI (Message Wait Indication) the Ring/Message LED flashes to indicate you have a new short text messages.
  • Page 44 SMS message. You may need to use the VOL  buttons to view the full message. To delete Short text messages:  Dial #,  Dial 1 to delete the displayed message, 2 to cancel, or 3 to delete all received Short text messages. LIP-9002 User Guide - ST...

  • Page 45: Remote System Access

     Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and register the Mobile Phone number.
  • Page 46  Dial 1 to activate, 0 to deactivate,  Press the HOLD (SAVE) button. To place a call from the mobile extension using the iPECS System:  Dial the DID phone number for your station; the system will check the Caller ID, answer the call, and return intercom dial tone, ...

  • Page 47: Misc. Features

    Your iPECS System permits access to the following types of Page Zones. Note the number of Internal and External Zones varies between the iPECS systems based on the platform and size of the iPECS system. Contact your system administrator for details.

  • Page 48: Push-To-Talk (Ptt) Page

     Dial 544, the Meet-Me-Page code. Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. You login or logout of any one or all PTT groups to which the phone is assigned. Once logged in, you may place or receive one-way page announcements to/from other users who are logged in to the same PTT group.

  • Page 49: Wake-Up Alarm

    PTT flexible button. Wake-Up Alarm iPECS systems support an Alarm clock for each station in the system. You may have access to one or 5 alarm settings and may set the alarm as a one-time or repeating alarm. When you set an alarm, you select the repeating type (1 –...

  • Page 50: Alarm/Door Bell

    Alarm/Door Bell The system can monitor external contacts as Alarm or Door Bell inputs. The number of contacts varies based on the iPECS platform and size. Alarm — should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivated and the Alarm Ring signal terminated.
  • Page 51  The Station Number memo is heard, “This is station 150”. To hear Station Settings:  Dial the Voice Memo code (663 or *663),  Station Status Memo is heard. NOTE Only activated features are announced. LIP-9002 User Guide - ST...

  • Page 52: Features & Flex Buttons

    Features & Flex Buttons Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting.

  • Page 53: Network Configuration

    Network Configuration The Network Configuration menu affects the connection of your phone to your local area network; it is intended for access by trained technicians only. The structure of the Network Configuration menu is shown below. LIP-9002 User Guide - ST...
  • Page 54  Enter the appropriate data for the item  Press HOLD (SAVE) button to save each setting.  Press the SPEAKER button then press the HOLD (SAVE) button to exit the configuration, save the new settings and reboot the phone. LIP-9002 User Guide - ST...

  • Page 55: Useful Information

    2. Do not spill liquid life water on the phone. If so, call the service center as this may result in fire or electric shock. 3. If you see smoke or smell something during use, unplug the power cord and the phone line. Call the service center immediately. LIP-9002 User Guide - ST...
  • Page 56 Do not clean with wax or silicon products as these may enter the equipment and cause operation to become unstable. LIP-9002 User Guide - ST...

  • Page 57: Regulatory Information

     Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 /RSS-GEN of the FCC/IC rules. Operation is subject to the following two conditions: LIP-9002 User Guide - ST...

  • Page 58: Open Source Software Notice

    You can obtain a copy of the GPL licenses from Ericsson-LG Enterprise Web Site (www.ericssonlg-enterprise.com). GPL License: Applied Function or License (GPL, LGPL, MPL, Used Open Source application BSD-style) u-boot linux busybox Alsa Libraries ortp Curl/LibCurl libsrtp wpa_supplicant OpenLLDP OpenVPN pjmedia/pjlib LIP-9002 User Guide - ST...
  • Page 59 Ericsson-LG at.: opensource@ericssonlg.com. This offer is valid for a period of three (3) years from the date of the distribution of this product by Ericsson-LG Enterprise. LIP-9002 User Guide - ST...
  • Page 61 The contents of this document are subject to revision without notice due to continued progress in methodology design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document. www.ericssonlg-enterprise.com ©...

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