14. Malfunction Code; Trouble Codes (Service Call); Trouble Code List - Konica Minolta pagepro 5650EN Service Manual

14. Malfunction code

14. Malfunction code

14.1 Trouble codes (service call)

• The printer's CPU performs a self-diagnostics function that, on detecting a malfunction,
gives the corresponding trouble code on the control panel.
14.1.1

Trouble code list

• For the details of the malfunction codes of the options, see the service manual for the
corresponding option.
LCD1 LCD2/LCD3
(service (error
call ID) description)
MAIN
0017
MOTOR
0046 FUSER FAN
POLYGON
0300
MOTOR
FUSER
0500
ERROR
FLASH
13E3
DEVICE
RAM
C002
ERROR
RAM
C003
ERROR
H/W
C013
ADDRESS
158
SERVICE CALL C002
RAM ERROR
Item
• The speed of the main motor (M1) does not
Main motor malfunction
Fusing cooling fan • The fusing cooling fan motor (FM1) develops a
motor malfunction
• The interval of the /BD signal is retarded relative
Polygon motor • The interval of the /BD signal is retarded relative
malfunction
• The laser beam output does not reach the prede-
• The fusing temperature does not reach the pre-
• The heater lamp remains ON for 10 sec. or more
Heating roller warm-up
failure
• The fusing temperature is 125 °C or less during
• The fusing temperature is 220 °C or more.
• An open-circuited thermistor is detected.
• An erase error occurs during erasing of data in
Flash ROM device fault
RAM error at startup • RAM error at standard memory is detected dur-
(standard memory)
RAM error at startup • RAM error at expanded memory is detected dur-
(expanded memory)
MAC address error at • Invalid MAC address is detected during printer
startup
Field Service Ver. 1.0 Nov. 2007
Detection timing
reach the predetermined value.
rotation failure or other malfunction.
to the predetermined value after the polygon
motor has started rotating.
to the predetermined value after it has reached
the predetermined value.
termined value.
determined value after the lapse of the predeter-
mined period of time.
in the standby state.
a print cycle.
flash ROM.
ing printer start-up.
ing printer start-up.
start-up.
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