Konica Minolta pagepro 5650EN User Manual

Konica Minolta pagepro 5650EN User Manual

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pagepro 4650EN/5650EN
User's Guide
A0DX-9561-01A
1800850-001B
Downloaded From ManualsPrinter.com Manuals

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Summary of Contents for Konica Minolta pagepro 5650EN

  • Page 1 pagepro 4650EN/5650EN User’s Guide A0DX-9561-01A 1800850-001B Downloaded From ManualsPrinter.com Manuals...
  • Page 2: Thank You

    Your pagepro 4650EN/5650EN is specially designed for optimal performance in Win- dows, Macintosh and Linux environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. pagepro and PageScope are trademarks or registered trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...
  • Page 4: For Eu Member States Only

    11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.
  • Page 5: Table Of Contents

    Contents 1 Introduction ....................... 1 Getting Acquainted with Your Printer 2 Space Requirements Printer Parts Front View 4 Rear View 4 Internal View 5 Front View with Options 6 2 About the Software ................... 7 Printer Driver CD-ROM 8 PostScript Drivers PCL Drivers XPS Drivers PPD Files...
  • Page 6 Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA pagepro 4650(5650) PCL, KONICA MINOLTA pagepro 4650(5650) PS) 12 Uninstalling the Printer Driver (for Windows) 14 Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA pagepro 4650(5650) PCL, KONICA MINOLTA pagepro 4650(5650) PS) 14 Displaying Printer Driver Settings (for Windows) 15...
  • Page 7 Control Panel Keys and Port Message Window Help Screens Configuration Menu Overview 30 Main Menu PROOF/PRINT MENU Printing/Deleting a Stored Job Entering the Password PRINT MENU PAPER MENU QUALITY MENU MEMORY DIRECT INTERFACE MENU SYS DEFAULT MENU MAINTENANCE MENU SERVICE MENU 5 Memory Direct ....................
  • Page 8 Job Separation Printing Offset Printing Media Storage 112 7 Replacing Consumables ................113 Replacing Consumables 114 About toner cartridge Replacing a Toner Cartridge Replacing the Fuser Unit Replacing the Transfer Roller Replacing the Feed Roller Replacing the Feed Roller (in the Tray) 128 Replacing the Feed Roller (inside the Printer) 131 Replacing the Backup Battery 8 Maintaining the Printer ..................137...
  • Page 9 10 Installing Accessories .................. 189 Introduction 190 Antistatic Protection 191 Dual In-Line Memory Module (DIMM) 192 Installing a DIMM Hard Disk Kit 196 Installing the Hard Disk kit CompactFlash 200 Installing the CompactFlash card Duplex 205 Installing the Duplex Lower Feeder Unit 208 Kit Contents Installing the Lower Feeder Unit Offset Tray 214...
  • Page 10 Contents Downloaded From ManualsPrinter.com Manuals...
  • Page 11: Introduction

    Introduction Downloaded From ManualsPrinter.com Manuals...
  • Page 12: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. " 921.8 mm (36.3 200 mm 300 mm " " (7.9 (11.8 " 421.8 mm (16.6 Front View 300 mm 200 mm "...
  • Page 13 " 200 mm (7.9 275 mm 150 mm 240 mm 100 mm " " " (10.8”) (5.9 465.4 mm (18.3 (9.4 " (3.9 " 1130.4 mm (44.5 Side View with Options The option appears shaded in the above illustrations. Getting Acquainted with Your Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 14: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Center output tray 2—Control panel 3—Ventilation grilles 4—Paper meter 5—Tray1 (A4/150sheets) 6—Tray2 (A4/550sheets) 7—Power switch 8—Paper stopper...
  • Page 15: Internal View

    Internal View 1—Paper stopper 2—Toner cartridge 3—Top cover 4—Fuser unit 5—Transfer roller For pagepro 5650EN For pagepro 4650EN Getting Acquainted with Your Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 16: Front View With Options

    Front View with Options 1—Duplex 2—Lower feeder units (Tray 3 and Tray 4) 3—Sub tray 4—Offset tray 5—Face up tray (pagepro 5650EN: Standard, pagepro 4650EN: Option) For pagepro 5650EN For pagepro 4650EN Getting Acquainted with Your Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 17 About the Software Downloaded From ManualsPrinter.com Manuals...
  • Page 18: Printer Driver Cd-Rom

    Printer Driver CD-ROM PostScript Drivers Operating System Use/Benefit Windows Vista/XP/Server 2003/2000 These drivers give you access to all of the printer features, including finish- Windows Vista/XP/Server 2003 for ing and advanced layout. See also 64bit “Displaying Printer Driver Settings (for Windows)”...
  • Page 19: Ppd Files

    PPD Files Operating System Use/Benefit Windows Vista/XP/Server 2003/2000 These PPD files allow you to install the printer for a variety of platforms, drivers, and applications. Macintosh OS X These files are required in order to use the printer driver for each operat- Linux ing system.
  • Page 20 Plug and Print Quick Guide on the Utilities and Documentation CD-ROM. PageScope NDPS Gateway This network utility enables printers and KONICA MINOLTA multifunctional products to be used in an NDPS envi- ronment. For details, refer to the PageScope NDPS Gateway User Manual on the Utilities and Documentation CD-ROM.
  • Page 21: System Requirements

    System Requirements Personal computer – Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended) – Power Mac G3 or later (G4 or later is recommended) – Macintosh equipped with an Intel processor Operating System – Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Busi- ness/Enterprise, Windows Vista Home Basic/Home Premium/Ultimate /Business/Enterprise x64 Edition, Microsoft Windows XP Home Edi- tion/Professional (Service Pack 2 or later is recommended),...
  • Page 22: Selecting Driver Options/Defaults (For Windows)

    From the Start menu, click Control Panel, then Hardware and Sound, and then click Printers to open the Printers directory. Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or KONICA MINOLTA pagepro 4650(5650) PS printer icon, and then click Properties. –...
  • Page 23 If Memory Card is selected, select Disable, Enable (1 GB Under), or Enable (1 GB Over), according to the installed Com- pactFlash card. Click Apply. Depending on the version of the operating system, Apply may not appear. If this is the case, continue with the next step. Select the General tab.
  • Page 24: Uninstalling The Printer Driver (For Windows)

    Uninstalling the Printer Driver (for Windows) This section describes how to uninstall the KONICA MINOLTA pagepro 4650 printer driver or the KONICA MINOLTA pagepro 5650 printer driver if neces- sary. Windows Vista/XP/Server 2003/2000 (KONICA MINOLTA pagepro 4650(5650) PCL, KONICA MINOLTA pagepro 4650(5650) PS) Close all applications.
  • Page 25: Displaying Printer Driver Settings (For Windows)

    From the Start menu, click Control Panel, then Hardware and Sound, and then click Printers to open the Printers directory. Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or KONICA MINOLTA pagepro 4650(5650) PS printer icon and choose Printer Pref- erences.
  • Page 26: Using The Postscript And Pcl Printer Driver

    Using the Postscript and PCL Printer Driver Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box.
  • Page 27: Paper View

    Paper View Click the button to display a sample of the page layout in the figure area. This button does not appear on the Advanced and Quality tabs. Printer View Click the button to display an image of the printer (with all installed options) in the figure area.
  • Page 28: Layout Tab

    Zoom (expand/reduce) documents Specify the paper source Specify the type of media Specify the number of copies Turn on/off job collation Turn on/off offset Save a print job on the printer and print it later (Job Retention) Save a confidential job on the printer and protect it with a password Print a single copy for proofing Specify user authentication and account track settings Print on the back side of paper that has already been printed on...
  • Page 29: Watermark/Overlay Tab

    Specify the tray that contains the paper for the front and back cover pages and separator pages. Watermark/Overlay Tab Be sure to use overlays with print jobs with a paper size and orienta- tion that matches the overlay form. In addition, if settings have been specified for “N-up” or “Booklet” in the printer driver, the overlay form cannot be adjusted to match the specified settings.
  • Page 30: Other Tab

    Specify the resolution for the printout Select whether or not economy printing is used Specify the format of fonts that are to be downloaded Print using the printer’s fonts Control the tones (Contrast) of an image (PCL printer driver only) Control the darkness (Brightness) of an image Specify the amount of details in graphic patterns (PCL printer driver only) Other Tab...
  • Page 31: Using The Status Monitor (Windows Only)

    Using the Status Monitor (Windows Only) Downloaded From ManualsPrinter.com Manuals...
  • Page 32: Working With The Status Monitor

    Use one of the following steps to open the Status Monitor: Windows Vista/XP/Server 2003—From the Start menu, choose All Pro- grams, KONICA MINOLTA, and then Status Monitor. Double-click the Status Monitor icon displayed in the task bar. Windows 2000—From the Start menu, choose Programs, KONICA MINOLTA, and then Status Monitor.
  • Page 33: Recognizing Status Monitor Alerts

    Printer Alerts—Displays text messages that alert you of conditions such as low toner. Recovery Instructions—Provides you with explanations of what you need to do in order to correct problems and recover from error conditions. Consumables Tab Displays the usage status (approximate percentage remaining) of each con- sumables.
  • Page 34 Closing the Status Monitor Downloaded From ManualsPrinter.com Manuals...
  • Page 35: Printer Control Panel And Configuration Menu

    Printer Control Panel and Configuration Menu Downloaded From ManualsPrinter.com Manuals...
  • Page 36: About The Control Panel

    About the Control Panel The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Control Panel Keys and Port Item Explanation Cancels the currently displayed menu or menu...
  • Page 37 Item Explanation Moves the cursor up Returns to the status screen from the help screen Within a menu choice that is changeable char- acter by character, scrolls upward through the available characters appears in the message window Moves the cursor to the right Displays the next help screen appears in the message window Moves the cursor down...
  • Page 38: Message Window

    Message Window The current status of the printer, the amount of toner remaining, and any error messages can be viewed from the message window. Details The printer status is indicated by the color of the indicator and light- ing/flashing of the message window. READY: Indicator lit up in blue and window lit up PROCESSING or PRINTING: Indicator flashing and window lit up ENERGY SAVE: Indicator lit up in blue and window goes off...
  • Page 39: Help Screens

    Help Screens The help screens appear when the key is pressed after an error occurred, such as a media misfeed, so that the error can be corrected. About the Control Panel Downloaded From ManualsPrinter.com Manuals...
  • Page 40: Configuration Menu Overview

    Configuration Menu Overview The configuration menu accessible from the control panel is structured as shown below. Main Menu READY PROOF/ PRINT MENU PRINT MENU PAPER MENU QUALITY MENU MEMORY DIRECT INTERFACE MENU SYS DEFAULT MENU MAINTENANCE MENU SERVICE MENU * This menu item appears only if an optional hard disk kit is installed. ** This menu item appears when an optional hard disk kit or a Com- pactFlash card is installed, and INTERFACE MENU/MEMORY...
  • Page 41: Proof/Print Menu

    PROOF/PRINT MENU This menu item appears only if an optional hard disk kit is installed. With this menu item, print jobs that were set to be saved on the hard disk by using Job Retention on the Basic tab of the printer driver can be printed or deleted.
  • Page 42 Press Key Until Display Reads Desired user name Press until the desired user name appears. “ ” Job name Desired job name Press until the desired job name appears. PRINT DELETE If the selected print job was set as a secured job from the printer driver, a screen for entering the password appears.
  • Page 43: Entering The Password

    Entering the Password If the print job selected in the is a secured job, a PROOF/PRINT MENU screen for entering the password appears. Follow the procedure described below to type in the four-digit password specified from the printer driver. Press the to increase or the to decrease the first digit of the pass- word.
  • Page 44: Print Menu

    PRINT MENU With this menu, printer information, such as the configuration page and the demo page, can be printed. PRINT MENU CONFIGURATION STATISTICS PAGE FONT LIST POSTSCRIPT MENU MAP DIRECTORY LIST * This menu item appears only if an optional hard disk kit or a Com- pactFlash card is installed.
  • Page 45 Settings DIRECTORY PRINT/CANCEL LIST Prints the directory list of the hard disk or CompactFlash card. Configuration Menu Overview Downloaded From ManualsPrinter.com Manuals...
  • Page 46: Paper Menu

    PAPER MENU With this menu, the paper used for printing can be managed. PAPER MENU PAPER SOURCE DEFAULT TRAY DUPLEX TRAY 1 PAPER SIZE CUSTOM SIZE COPIES **** PAPER TYPE COLLATE SIZE SETTING ***** FINISHING TRAY 2 PAPER SIZE ***** SEPARATION CUSTOM SIZE PAPER TYPE...
  • Page 47 TRAY 4 PAPER SIZE CUSTOM SIZE PAPER TYPE SIZE SETTING TRAY CHAINING TRAY MAPPING TRAY MAPPING MODE LOGICAL TRAY LOGICAL TRAY * This menu item appears only when you select from the CUSTOM menu. TRAY X/PAPER SIZE ** These menu items appear only if one or both of the optional lower feeder units are installed.
  • Page 48 All factory default values are shown in bold. Settings PAPER DEFAULT TRAY 1/TRAY 2/ SOURCE TRAY TRAY 3/TRAY 4 Select the setting for the default tray. appear only if the TRAY 3 TRAY 4 optional lower feeder units are installed. Settings TRAY 1 PAPER...
  • Page 49 Specify the paper size when custom-sized CUSTOM paper is loaded into Tray 1. SIZE The setting units can be switched between millimeters and inches with the DEFAULT MENU/PAPER/UNIT OF setting. MEASURE Setting range for WIDTH MILLIMETERS 216 mm (default) – North America: 216 mm –...
  • Page 50 THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 1. THICK 3 THIN PAPER selectable for pagepro 5650EN only. Settings SIZE AUTO/USER SELECT SET- is selected, the printer AUTO TING automatically detects the paper size.
  • Page 51 Specify the paper size when custom-sized CUSTOM paper is loaded into Tray 2. SIZE The setting units can be switched between millimeters and inches with the DEFAULT MENU/PAPER/UNIT OF setting. MEASURE Setting range for WIDTH MILLIMETERS 216 mm (default) – North America: 216 mm –...
  • Page 52 THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 2. THICK 3 THIN PAPER selectable for pagepro 5650EN only. Settings SIZE AUTO/USER SELECT SET- is selected, the printer AUTO TING automatically detects the paper size.
  • Page 53 Specify the paper size when custom-sized CUSTOM paper is loaded into Tray 3. SIZE The setting units can be switched between millimeters and inches with the DEFAULT MENU/PAPER/UNIT OF setting. MEASURE Setting range for WIDTH MILLIMETERS 216 mm (default) – North America: 216 mm –...
  • Page 54 THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 3. THICK 3 THIN PAPER selectable for pagepro 5650EN only. Settings SIZE AUTO/USER SELECT SET- is selected, the printer AUTO TING automatically detects the paper size.
  • Page 55 Specify the paper size when custom-sized CUSTOM paper is loaded into Tray 4. SIZE The setting units can be switched between millimeters and inches with the DEFAULT MENU/PAPER/UNIT OF setting. MEASURE Setting range for WIDTH MILLIMETERS 216 mm (default) – North America: 216 mm –...
  • Page 56 THICK 2/THICK 3/ LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the setting for the type of paper loaded into Tray 4. THICK 3 THIN PAPER selectable for pagepro 5650EN only. Settings SIZE AUTO/USER SELECT SET- is selected, the printer AUTO TING automatically detects the paper size.
  • Page 57 Settings LOGICAL PHYSICAL TRAY1/ TRAY PHYSICAL TRAY2/ PHYSICAL TRAY3/ PHYSICAL TRAY4 Select the tray that is used for printing when a print job is received from another manufacturer’s printer driver. The default setting for LOGICAL TRAY . The default PHYSICAL TRAY 2 settings for all other trays are PHYSI- CAL TRAY 1...
  • Page 58 Settings FIN- SUB TRAY/MAIN TRAY/OFFSET ISHING When is selected, the paper is fed to the sub output SUB TRAY tray. When is selected, the paper is fed to the main out- MAIN TRAY put tray. When is selected, the paper is fed to the sub output tray OFFSET with each copy slightly shifted.
  • Page 59: Quality Menu

    QUALITY MENU With this menu, settings for the print quality can be specified. QUALITY MENU RESOLUTION BRIGHTNESS CONTRAST HALFTONE IMAGE PRINTING TEXT PRINTING ECONOMY PRINT GRAPHICS PRINTING All factory default values are shown in bold. Settings RESOLU- 600/1200 TION The resolution of the print image (600dpi or 1200dpi) can be specified.
  • Page 60 Settings HALFTONE IMAGE LINE ART/DETAIL/ PRINTING SMOOTH Select how halftones in images are reproduced. is selected, halftones are LINE ART reproduced with high precision. is selected, halftones are DETAIL reproduced with detail. is selected, halftones are SMOOTH reproduced with smoothness. Settings TEXT LINE ART/DETAIL/...
  • Page 61 Settings ECONOMY ON/OFF PRINT Select whether to print graphics with a reduced density by reducing the amount of toner that is used. is selected, the amount of toner used is reduced when printing. is selected, the amount of toner used is not reduced when printing.
  • Page 62: Memory Direct

    MEMORY DIRECT This menu item appears when an optional hard disk kit or a CompactFlash card is installed, and is set to INTERFACE MENU/MEMORY DIRECT ENABLE In addition, this menu item does not appear if public user access has not been permitted through authentication settings.
  • Page 63 Settings LETTER/ LETTER/LEGAL/EXECUTIVE/A4/ A5/A6/B5(JIS)/B6(JIS)/GOVT LETTER/STATEMENT/FOLIO/SP FOLIO/UK QUARTO/FOOLSCAP/ GOVT LEGAL/16K/KAI 16/KAI 32/ENV C5/ENV C6/ENV DL/ENV MONARCH/ENV CHOU#3/ENV CHOU#4/B5(ISO)/ENV #10/ENV YOU#4/JPOST/JPOST-D/CUSTOM Change the size of the paper. The value selected for SYS DEFAULT is displayed as the MENU DEFAULT PAPER default for this setting. This menu item does not appear if the selected file type is a PDF file or an XPS file.
  • Page 64 Settings COLLATE ON/OFF Select whether to collate the copies. is selected, collated printing is performed. is selected, collated printing is not performed. This menu item appears only if an optional hard disk kit or a CompactFlash card of 1GB or more is installed. Settings MAIN SUB TRAY/MAIN TRAY/OFFSET...
  • Page 65: Interface Menu

    INTERFACE MENU With this menu, interface settings can be specified. Restart the printer after changing settings in the menu. ETHERNET INTERFACE MENU JOB TIMEOUT ETHERNET TCP/IP ENABLE MEMORY IP ADDRESS DIRECT SUBNET MASK DEFAULT GATEWAY DHCP BOOTP ARP/PING HTTP ENABLE ENABLE TELNET BONJOUR...
  • Page 66 ENABLE SMTP ENABLE SNMP ENABLE WSD PRINT ENABLE IPSEC ENABLE IP ADDRESS ACCESS PER- FILTER MISSION ACCESS REFUSE IPv6 ENABLE AUTO SETTING LINK LOCAL GLOBAL ADDRESS GATEWAY ADDRESS NETWARE ENABLE APPLETALK ENABLE SPEED/DUPLEX IEEE802.1X ENABLE These menu items appear when INTERFACE MENU/ETHERNET/ is set to TCP/IP/ENABLE...
  • Page 67 All factory default values are shown in bold. Settings 5 seconds-15 seconds-300 seconds TIME- Specify the timeout interval for a print job being received. Settings ETHER- TCP/IP ENABLE YES/NO is selected, TCP/IP is enabled. is selected, TCP/IP is disabled. Setting 000.000.000.000 ADDRESS Set the IP address for this printer on the...
  • Page 68 Settings BOOTP ON/OFF Select whether or not the IP address is automatically acquired. is selected, the IP address is auto- matically acquired. is selected, the IP address is not automatically acquired. Settings ARP/ ON/OFF PING Select whether or not the IP address is automatically acquired.
  • Page 69 Settings BON- ENABLE YES/NO JOUR is selected, BONJOUR is enabled. is selected, BONJOUR disabled. Settings DYNAMIC ENABLE YES/NO is selected, DYNAMIC is enabled. is selected, DYNAMIC is disabled. Settings ENABLE YES/NO is selected, enabled. is selected, is dis- abled. Settings ENABLE YES/NO PORT...
  • Page 70 Settings SMTP ENABLE YES/NO is selected, SMTP enabled. is selected, is dis- SMTP abled. Settings SNMP ENABLE YES/NO is selected, SNMP enabled. is selected, is dis- SNMP abled. Settings ENABLE YES/NO PRINT is selected, is enabled. PRINT is selected, is disabled. PRINT Settings IPSEC...
  • Page 71 Settings IPv6 ENABLE YES/NO is selected, IPv6 is enabled. is selected, IPv6 is dis- abled. Settings AUTO YES/NO SET- is selected, IPv6 TING address is automatically obtained. is selected, IPv6 auto configuration is disabled. Displays the link-local address LINK of IPv6. LOCAL Displays the global address of GLOBAL...
  • Page 72 Settings MEMORY ENABLE/DISABLE DIRECT Select whether to enable or disable memory direct printing. is selected, memory direct printing is enabled. ENABLE is selected, memory direct printing is disabled. DISABLE Configuration Menu Overview Downloaded From ManualsPrinter.com Manuals...
  • Page 73: Sys Default Menu

    SYS DEFAULT MENU With this menu, settings can be specified to adjust the operation of the printer, such as the display language of the message window and the time until the machine enters Energy Saver mode. SYS DEFAULT MENU LANGUAGE EMULATION DEF.
  • Page 74 HOLD JOB TIMEOUT ENERGY SAVER TIME MENU TIMEOUT CONTRAST SECURITY CHANGE PASSWORD LOCK PANEL CLOCK DATE (xx.xx.xx) TIME TIME ZONE HDD FORMAT USER AREA ONLY CARD FORMAT USER AREA ONLY RESTORE RESTORE NETWORK DEFAULTS RESTORE PRINTER RESTORE ALL Configuration Menu Overview Downloaded From ManualsPrinter.com Manuals...
  • Page 75 ENABLE PAPER EMPTY TRAY1 WARNING TRAY2 TRAY3 TRAY4 PAPER LOW TRAY2 TONER LOW TRAY3 TRAY4 * This menu item appears only if an optional hard disk kit is installed. ** This menu item appears only if an optional CompactFlash card is installed.
  • Page 76 All factory default values are shown in bold. Settings LAN- ENGLISH/FRENCH/GERMAN/SPANISH/ GUAGE ITALIAN/PORTUGUESE/CZECH/JAPANESE/ KOREAN/SIMPLIFIED CHINESE/ TRADITIONAL CHINESE/DUTCH/RUSSIAN/ POLISH The display language of the message window can be changed to the selected language. The language selections appear in the message window in the corresponding language.
  • Page 77 Settings CR/LF CR=CR LF=LF/CR=CRLF MAP- LF=LF/CR=CR PING LF=LFCR/CR=CRLF LF=LFCR Select the definitions of the CR/LF codes in the PCL language. Settings LINES 5-60-128 Specify the number of lines per page in the PAGE PCL language. Settings FONT FONT 0-102 SOURCE NUMBER Specify the default font in the PCL language.
  • Page 78 Settings DIGI- ENABLE/DISABLE is selected, ENABLE DIGITAL SIG- SIGNA- is enabled. NATURE TURE is selected, DISABLE DIGITAL is disabled. SIGNATURE Settings ON/OFF ERROR is selected, an XPS error page is PAGE printed when an XPS error occurs. is selected, no XPS error page is printed when an XPS error occurs.
  • Page 79 Specify the media size when CUSTOM PAPER is set to SIZE SIZE CUSTOM The setting units can be switched between millimeters and inches with the DEFAULT MENU/PAPER/UNIT OF setting. MEASURE Setting range for WIDTH MILLIMETERS 216 mm (default) – North America: 216 mm –...
  • Page 80 LABEL/TRANSPARENCY/ ENVELOPE/POSTCARD/ THIN PAPER Select the type of media that is normally used. 3 and THICK THIN PAPER selectable for pagepro 5650EN only. Settings PAPER ENABLE/DISABLE SIZE is selected, a paper size error is detected. ENABLE ERROR is selected, no paper size error is DISABLE detected.
  • Page 81 Settings HOLD DISABLE/1 hour/4 hours/1 day/ 1 week TIME Specify the length of time until print jobs saved on the hard disk are deleted. If is selected, print jobs are not deleted DISABLE at a specific time. Settings ENERGY 5 minutes/6 minutes/7 minutes/8 SAVER minutes/9 minutes/10 minutes/11 TIME...
  • Page 82 Specify the date for the printer’s internal clock. CLOCK DATE (xx.xx. The date for Asia and China is set in the order year, month, then day ( YY.MM.DD The date for the Americas is set in the order month, day, then year ( MM.DD.YY The date for Europe is set in the order day, month, then year (...
  • Page 83 Settings ENABLE PAPER TRAY1 ON/OFF WARNING EMPTY Select whether or not a warning appears when Tray 1 runs out of media. Settings TRAY2 ON/OFF Select whether or not a warning appears when Tray 2 runs out of media. Settings TRAY3 ON/OFF Select whether or not a warning appears when Tray 3 runs out of media.
  • Page 84: Maintenance Menu

    MAINTENANCE MENU With this menu, maintenance on this printer can be performed. In order to use this menu, the administrator password must be entered. MAINTENANCE MENU PRINT MENU EVENT LOG HALFTONE 64 HALFTONE 128 HALFTONE 256 GRADATION ALIGNMENT TRAY1-4 ADJUSTMENT THICK DUPLEX LEFT...
  • Page 85 * This menu item appears only if a USB memory device is connected to the printer. All factory default values are shown in bold. Settings PRINT EVENT PRINT/CANCEL MENU Prints the event log. Settings HALF- PRINT/CANCEL TONE Print halftones at 64 gradations. Settings HALF- PRINT/CANCEL...
  • Page 86 Settings LEFT LEFT -8-0-7 ADJUST When printing on media in Tray 1, specify MENT TRAY1 the size of the left margin. Settings LEFT -8-0-7 When printing on media in Tray 2, specify TRAY2 the size of the left margin. Settings LEFT -8-0-7 When printing on media in Tray 3, specify...
  • Page 87: Service Menu

    SERVICE MENU With this menu, the service representative can adjust the printer and perform maintenance operations. This menu cannot be used by the user. Configuration Menu Overview Downloaded From ManualsPrinter.com Manuals...
  • Page 88 Configuration Menu Overview Downloaded From ManualsPrinter.com Manuals...
  • Page 89: Memory Direct

    Memory Direct Downloaded From ManualsPrinter.com Manuals...
  • Page 90: Memory Direct

    Memory Direct PDF, XPS, JPEG and TIFF files saved on USB memory devices can be printed by plugging the USB memory device into the printer. Memory direct can be used only if an optional hard disk kit or a Com- pactFlash card is installed.
  • Page 91 When all files (PDF, XPS, JPEG and TIFF) are displayed, select , and then press the Menu/Select key. Type OF FILES From the file list, select the file that you wish to print, and then press the Menu/Select key. If the file to be printed is in a folder, select the folder, and then press the Menu/Select key.
  • Page 92 Memory Direct Downloaded From ManualsPrinter.com Manuals...
  • Page 93: Using Media

    Using Media Downloaded From ManualsPrinter.com Manuals...
  • Page 94: Media Specifications

    Media Specifications Supported media types/sizes The following table shows the information about the media types and sizes supported by this printer. For the information about custom size, see “Custom size” on page 85. Media Media Size Tray* Duplex (double-sided) Inch Millimeter Letter 8.5 x 11.0...
  • Page 95: Media Types

    Face up Tray 2/3/4 Face up Driver Plain Paper (Recycled) Media Type Weight pagepro 5650EN: 68-105 g/m (18-28 lb bond) pagepro 4650EN: 60-105 g/m (16-28 lb bond) Duplexing See page 84 for supported sizes. Use media that is Suitable for plain paper laser printers, such as standard or recycled office paper.
  • Page 96 Note Do not use the media types listed below. These could cause poor print quality, media misfeeds, or damage to the printer. DO NOT use media that is Coated with a processed surface (such as carbon paper, and colored paper that has been treated) Carbon backed Unapproved iron-on transfer media (such as heat-sensitive paper, heat-pressure paper, and heat-press transfer paper)
  • Page 97: Thick Stock

    Image quality of the area from 356 to 900 mm in length is not guaran- teed. * Thick 3 is supported by pagepro 5650EN only. DO NOT use thick stock that is Mixed with any other media in a tray (as this will cause printer misfeeding) Envelopes Print on the front (address) side only.
  • Page 98: Labels

    Orientation Face up Driver Envelope Media Type Duplexing Not supported Use envelopes that are Common office envelopes approved for laser printing with diagonal joints, sharp folds and edges, and ordinary gummed flaps Because the envelopes pass through heated rollers, the gummed area on the flaps may seal.
  • Page 99: Postcards

    Orientation Face up Driver Label Media Type Duplexing Not supported Use label sheets that are Recommended for laser printers Letter or A4 size (adhesive label stock) DO NOT use label sheets that Have labels that easily peel off or have parts of the label already removed Have backing sheets that have peeled away or have exposed adhesive Labels may stick to the fuser, causing them to peel off and media misfeeds to occur.
  • Page 100: Thin Paper

    Up to 550 sheets of thin paper, depending on their thickness. Orientation Face up Driver Thin Media Type Weight 64-67 g/m (17-18 lb bond) Duplexing See page 84 for supported sizes. Thin paper is supported by pagepro 5650EN only. Media Types Downloaded From ManualsPrinter.com Manuals...
  • Page 101: Transparencies

    Transparencies Do not fan transparencies before loading them. Resulting static elec- tricity may cause printing errors. If you touch the face of the transparencies with your bare hands, print quality may be affected. Keep the printer path clean. Transparencies are especially sensitive to a dirty media path.
  • Page 102: What Is The Guaranteed Imageable (Printable) Area

    What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 4.2 mm (0.165") from the edges of the media. Each media size has a specific image- Printable able area, the maximum area on which Area the printer can print clearly and without distortion.
  • Page 103: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approx- imately 100 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies.
  • Page 104 Remove the lid of the tray. If the media pressure plate is raised, press down the media pressure plate to lock it into place. Squeeze the media guide (length) and slide it to the desired size. Squeeze the media guide (width) and slide it to the desired size.
  • Page 105: Other Media

    Load the paper face up in the tray. Do not load the paper above ↑ mark. For the informa- tion on the tray capacity for each media, see “Media Types” on page 85". Reattach the lid of the tray. Push the tray completely into the printer.
  • Page 106: Loading Envelopes

    Loading Envelopes The following procedure is given taking Envelop #10 as an example. Load the envelope with its flap side down. Open Tray 1. Remove the lid of the tray. If the media pressure plate is raised, press down the media pressure plate to lock it into place.
  • Page 107 Load the envelope with its flap to the right. Do not load the paper above ↑ mark. For the informa- tion on the tray capacity for each media, see “Media Types” on page 85". For envelopes with the flap along the short edge, load the envelopes with the flap side down.
  • Page 108 Reattach the lid of the tray. Push the tray completely into the printer. Select PAPER MENU/PAPER SOURCE/TRAY X (TRAY 1/2/3/ in the configuration menu, and 4)/PAPER SIZE PAPER TYPE then select the setting for the size and type of the media that is loaded. See also “PAPER MENU”...
  • Page 109: Loading Label Sheets/Postcards/Thick Stock/Thin Paper/Transparencies

    Loading Label sheets/Postcards/Thick Stock/Thin paper/ Transparencies Transparencies for full-color printing cannot be used. Using them may lead to a printer malfunction. Remove transparencies as soon as they are output to the center out- put tray to prevent them sticking together. Open the tray and place it on a flat surface.
  • Page 110 Squeeze the media guide (length) and slide it to the desired size. Squeeze the media guide (width) and slide it to the desired size. Load the paper face up in the tray. Do not load the paper ↑ above the mark.
  • Page 111 Reattach the lid of the tray. Push the tray completely into the printer. Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/ in the configuration menu, and 4)/PAPER SIZE PAPER TYPE then select the setting for the size and type of the media that is loaded. See also “PAPER MENU”...
  • Page 112: Loading The Paper Larger Than A4

    Loading the Paper Larger than A4 Open the tray and place it on a flat surface. Remove the lid of the tray. Slide the right and left lock tabs Plain paper in the tray outwards to unlock them. Envelope Loading Media Downloaded From ManualsPrinter.com Manuals...
  • Page 113 Hold the grip of the tray and pull its extendable part to the front until it reaches the desired paper size. Squeeze the media guide (length) and slide it to the desired paper size. Squeeze the media guide (width) and slide it to the desired paper size.
  • Page 114 Load the paper face up in the tray. Do not load the paper above ↑ mark. For the informa- tion on the tray capacity for each media, see “Media Types” on page 85. Reattach the lid of the tray. Push the tray completely into the printer.
  • Page 115: Loading Banner Paper In The Tray 1

    Loading Banner paper in the Tray 1 Open the tray and place it on a flat surface. Remove the lid of the tray. Slide the right and left lock tabs Plain paper in the tray outwards to unlock them. Envelope Loading Media Downloaded From ManualsPrinter.com Manuals...
  • Page 116 Hold the grip of the tray and pull its extendable part to the front until it reaches the end. Squeeze the media guide (length) and slide it to the desired paper size. Squeeze the media guide (width) and slide it to the desired paper size.
  • Page 117 Push the tray completely into the printer. Select PAPER MENU/PAPER SOURCE/TRAY 1/PAPER SIZE in the configuration menu, and then select the setting for PAPER TYPE the size and type of the media that is loaded. See also “PAPER MENU” on page 36. Loading Media Downloaded From ManualsPrinter.com Manuals...
  • Page 118: Duplexing

    Duplexing Select paper with high opacity for duplex (double-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. Check your application for margin information.
  • Page 119: Output Tray

    In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per- formed. The following Order settings are available when “Booklet” is selected. If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet.
  • Page 120: Finishing

    Finishing When the optional offset tray is installed, job separation and offset printing can be performed. For the installation procedure, refer to “Offset Tray” on page 214. Settings for job separation and offset printing can be specified by selecting JOB SEPARATION FINISHING PAPER MENU Use the following paper for job separation and offset printing.
  • Page 121: Offset Printing

    Offset Printing If offset printing is selected, the paper is fed out shifted as shown below. When is set to , the pages are fed out PAPER MENU/COLLATE in sets as shown below. - When is set to - When is set to COLLATE COLLATE...
  • Page 122: Media Storage

    Media Storage How do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding.
  • Page 123 Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 124: Replacing Consumables

    Replacing Consumables Before replacing consumables, make sure that the power of the printer is turned off. Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Note If an error message (TONER OUT, FUSER UNIT END OF LIFE, etc.) appears, print out the configuration page, and then check the status of the consumables.
  • Page 125 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridge for your specific printer type, as listed in the table below. You can find your printer type and the toner cartridge part numbers on the consum- ables reorder label inside the front cover your printer.
  • Page 126 The maximum storage temperature is 35°C (95°F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.
  • Page 127: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. on the is set TONER LOW SYS DEFAULT MENU/ENABLE WARNING , the message appears when the toner cartridge becomes TONER LOW near empty.
  • Page 128 Holding it firmly with both hands, rock the toner cartridge left and right, forward and backward, to distribute the toner evenly. Do not touch the devel- oping roller of the toner cartridge; otherwise image quality may decrease. Placing the toner cartridge on a flat surface, pull out the seal hor- izontally.
  • Page 129: Replacing The Fuser Unit

    Close the top cover securely. Note Dispose of the used toner cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “About toner cartridge” on page 114. Replacing the Fuser Unit When it is time to replace the fuser unit, the message FUSER UNIT END appears.
  • Page 130 Turn off the printer and discon- nect the power cord. There are extremely hot parts within the machine. Before replacing the fuser unit, wait about 30 minutes after turning off the machine, and then check that the fusing sec- tion has reached room temperature;...
  • Page 131 Pull down the 2 levers at the bot- tom of the fuser unit. Remove the fuser unit slowly. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 132 Prepare a new fuser unit. Be careful not to touch the surface of the fuser roller. Insert the new fuser unit slowly. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 133 Lift up the 2 levers at the bottom of the fuser unit. Push down the levers at both ends of the fuser unit to lock it. Close the rear cover. Do not close the rear cover without installing the fuser unit. Forc- ibly closing the rear cover may damage the lever or the cover.
  • Page 134 Reset the counter in the MAINTENANCE MENU/SUPPLIES/ menu. REPLACE/FUSER UNIT Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 135: Replacing The Transfer Roller

    Replacing the Transfer Roller for pagepro 4650EN for pagepro 5650EN Open the top cover. Do not touch any parts inside the printer. Hold the toner cartridge by the grip to pull it out slowly. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 136 Pull the 2 levers on the upper part of the transfer roller, then squeeze the 2 levers on the bot- tom of the transfer roller and pull it out slowly towards you. Pick up the new transfer roller by the levers at both ends, and then slot it in slowly.
  • Page 137: Replacing The Feed Roller

    Close the top cover securely. Replacing the Feed Roller The feed roller is included as one of the regular replacement parts. There are two feed rollers inside the machine and one in the tray. All feed rollers are recommended to be replaced periodically. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 138: Replacing The Feed Roller (In The Tray)

    Replacing the Feed Roller (in the Tray) Pull the tray out of the printer. Remove the lid of the tray. Remove any paper in the tray. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 139 While pushing down the shaft of the feed roller, widen the tab of the feed roller to loosen it (1) and then slowly remove the feed roller from the shaft on the tray (2). Hold the tab on the new feed roller and slowly push it into the shaft on the tray.
  • Page 140 Load the paper face up in the tray. Do not load the paper above ↑ mark. For the informa- tion on the tray capacity for each media, see “Media Types” on page 85. Reattach the lid of the tray. Push the tray completely into the printer.
  • Page 141: Replacing The Feed Roller (Inside The Printer)

    Replacing the Feed Roller (inside the Printer) Open the top cover. Do not touch any parts inside the printer. Hold the toner cartridge by the grip, and then pull it out slowly. While pushing down the shaft of the feed roller, widen the tab of the feed roller to loosen it (1) and then slowly remove the feed roller from the shaft on the tray...
  • Page 142 Hold the tab on the new feed roller and slowly push it into the shaft on the tray. Aligning the small tabs on the feed roller with the slots of the shaft, push the feed roller com- pletely in so that the tab fits into the slot.
  • Page 143: Replacing The Backup Battery

    Close the top cover securely. Replacing the Backup Battery When the backup battery is at its end of life, the printer's date and time cannot be retained. Follow the procedure described below to replace the backup bat- tery. Note Only use the coin-shaped 3V lithium battery CR2032. It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage.
  • Page 144 Using a screwdriver, loosen the screw of the right cover, located at the rear side. Remove the right side cover. Using a screwdriver, loosen the two screws. (Do not remove them from the printer.) Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 145 Remove the panel. Remove the backup battery. Insert a new backup battery. When inserting the new backup battery, be sure that the + side faces front. Risk of explosion if bat- tery is replaced by an incorrect type.Dispose of used batteries according to your local regulations.
  • Page 146 Reconnect all interface cables. Reconnect the power cord, and turn on the printer. on the menu to set the date, DATE SYS DEFAULT MENU/CLOCK and use on the menu to set the TIME SYS DEFAULT MENU/CLOCK time. Replacing Consumables Downloaded From ManualsPrinter.com Manuals...
  • Page 147: Maintaining The Printer

    Maintaining the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 148: Maintaining The Printer

    Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 149 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the toner cartridges. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer.
  • Page 150: Cleaning The Printer

    CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Make sure any parts removed during cleaning are replaced before you plug in the printer. Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning.
  • Page 151: Cleaning The Feed Roller (Inside The Tray)

    Cleaning the Feed Roller (inside the Tray) The accumulation of paper dust and other debris on the media rollers can cause media-feeding problems. Pull the tray out of the printer While pushing down the shaft of the feed roller, widen the tab of the feed roller to loosen it (1) and then slowly remove the feed roller from the shaft on the tray...
  • Page 152 Hold the tab on the feed roller and slowly push it into the shaft on the tray. Aligning the small tabs on the feed roller with the slots of the shaft, push the feed roller com- pletely in so that the tab fits into the slot.
  • Page 153: Cleaning The Feed Roller (Inside The Printer)

    Cleaning the Feed Roller (inside the Printer) Open the top cover. Do not touch any parts inside the printer. Hold the toner cartridge by the grip, and then pull it out slowly. Clean the feed rollers by wiping them with a soft, dry cloth. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 154 Hold the toner cartridge by the grip, and then insert it into the slot inside the printer. Do not touch any parts inside the printer. Ensure that the toner car- tridge is firmly set. Close the top cover securely. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 155: Cleaning The Duplex Feed Rollers

    Cleaning the Duplex Feed Rollers Lift the lever at the top left hand side of the duplex to unlock it and open the duplex cover. Clean the media feed roller by wiping them with a soft, dry cloth. Close the duplex cover. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 156: Cleaning The Offset Tray Feed Rollers

    Cleaning the Offset Tray Feed Rollers Pull the tab at the top left of the offset tray cover to open it. Clean the media feed roller by wiping them with a soft, dry cloth. Close the offset tray cover. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 157: Cleaning The Laser Lens

    Cleaning the Laser Lens Open the top cover. Hold the toner cartridge by the grip, and then pull it out slowly. Clean the laser lens by wiping them with a soft, dry cloth. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 158 Hold the toner cartridge by the grip, and then insert it into the slot inside the printer. Do not touch any parts inside the printer. Ensure that the toner car- tridge is firmly set. Close the top cover securely. Cleaning the Printer Downloaded From ManualsPrinter.com Manuals...
  • Page 159: Troubleshooting

    Troubleshooting Downloaded From ManualsPrinter.com Manuals...
  • Page 160: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing the configuration page Page 150 Preventing media misfeeds Page 151 Understanding the media path Page 152 Clearing media misfeeds Page 153...
  • Page 161: Preventing Media Misfeeds

    Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.
  • Page 162: Understanding The Media Path

    3 Tray 1 10 Sub output tray 4 Tray 2 11 Duplex (optional) 5 Tray 3 (optional) 12 Face up tray (pagepro 5650EN: standard, pagepro 4650EN: optional) 6 Tray 4 (optional) 13 Offset tray (optional) 7 Transfer roller Understanding the Media Path...
  • Page 163: Clearing Media Misfeeds

    Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process.
  • Page 164: Media Misfeed Messages And Clearing Procedures

    Media Misfeed Messages and Clearing Procedures Media Misfeed Message Page Reference Refer to “Clearing a Media Misfeed at PAPER JAM the Paper Tray” on page 155. TRAY1/2/3/4 Refer to “Clearing a Media Misfeed at PAPER JAM the Duplex” on page 158. DUPLEX1/2 Refer to “Clearing a Media Misfeed at PAPER JAM...
  • Page 165: Clearing A Media Misfeed At The Paper Tray

    Clearing a Media Misfeed at the Paper Tray Pull the tray out of the printer. Remove the lid, and remove any wrinkled media from the tray. Remove any misfed media. If any media is jammed at the optional lower feeder unit (tray 3/4), examine the interior of the tray.
  • Page 166 Fan the media, and align its edges. Do not fan transparen- cies. Load the media in the tray. Reattach the lid of the tray. Push the tray completely into the printer. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 167 Open and close the top cover of the printer. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 168: Clearing A Media Misfeed At The Duplex

    Clearing a Media Misfeed at the Duplex appearing in the display indicates a paper PAPER JAM DUPLEX1 jam occurs at the paper exit. appearing in the display indicates a paper PAPER JAM DUPLEX2 jam occurs at the paper exit or the interior of the top cover of the duplex.
  • Page 169 Examine the interior of the duplex cover and remove any misfed media. If media is torn, check for any remaining media. Close the duplex cover. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 170: Clearing A Media Misfeed At The Fuser Unit

    Clearing a Media Misfeed at the Fuser Unit Remove any media from the center output tray. If the duplex is installed, open the cover of the duplex first. Refer to “Clearing a Media Mis- feed at the Duplex” on page 158. Lift the second lever from the top left corner of the back of the printer.
  • Page 171 Open the cover of the fuser unit and remove any misfed media. If media is torn, check for any remaining media. Make sure that the levers at both ends of the fuser unit are returned to the positions they were in before clearing the jam.
  • Page 172 Close the rear cover. Make sure that the levers at the rear of the printer are returned to the posi- tions they were in before clearing the jam. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 173: Clearing A Media Misfeed At The Transfer Roller

    Clearing a Media Misfeed at the Transfer Roller Remove any media from the center output tray. Open the top cover. Do not touch any parts inside the printer. Hold the toner cartridge by the grip, and then pull it out slowly. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 174 Examine the interior after taking out the toner cartridge and remove any misfed media. Rotating the roller on the left side helps releasing misfed media for removal. If media is torn, check for any remaining media. Hold the toner cartridge by the grip, and then insert it into the slot inside the printer.
  • Page 175 Note Do not touch the surface of the transfer roller. Doing so may cause the print quality to deteriorate. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 176: Clearing A Media Misfeed At The Offset Tray

    Clearing a Media Misfeed at the Offset Tray Open the offset tray cover by pulling the tab at the top left of the cover. Remove any misfed media. Close the offset tray cover. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 177 Lift the second lever from the top left corner of the back of the printer. Open the rear cover. Do not touch any parts inside the printer. Remove any misfed media. If media is torn, check for any remaining media. Clearing Media Misfeeds Downloaded From ManualsPrinter.com Manuals...
  • Page 178 CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Close the rear cover. Make sure that the levers at the rear of the printer are returned to the posi-...
  • Page 179: Solving Problems With Media Misfeeds

    Recheck the media path and make misfed in the printer. sure that you have removed all of the misfed media. Duplex mis- Unsupported media Use KONICA MINOLTA-approved feeds. (wrong size, thick- media. See “Media Specifications” on ness, type, etc.) is page 84.
  • Page 180 Do not fan transparencies before load- ing them. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. ness, type, etc.) is See “Media Specifications” on page being used.
  • Page 181: Solving Other Problems

    Solving Other Problems For details on consumables, access www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the the outlet. outlet, and then turn on the printer.
  • Page 182 Wait. No action needed. plex. The printer memory is Add more memory. insufficient. A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your spe- unapproved genuine cific printer. toner cartridge is installed.
  • Page 183 Symptom Cause Solution Blank pages The toner cartridge Check the toner cartridge. The image come out may be defective or will not print if it is empty. during print- empty. ing. The wrong media is Check that the media type set in the being used.
  • Page 184 Symptom Cause Solution You are Media or settings are For autoduplexing, make sure that you experienc- not correct. have a duplex option installed. ing duplex Make sure that you are using correct (double- media. sided) prob- See “Media Specifications” on page lems.
  • Page 185 The transfer roller or Check them for damage. If necessary, fuser unit is defective. contact Technical Support with the error information. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Media Specifications” on ness, type, etc.) is page 84. being used.
  • Page 186: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is The toner cartridge Remove the toner cartridge and check printed, or may be defective or for damage. If damaged, replace it. there are damaged. blank spots The media is moist Adjust the humidity for media storage.
  • Page 187 Symptom Cause Solution Image is too The media is moist Remove the moist media and replace it light; there is from humidity. with new, dry media. low image There is not much Replace the toner cartridge. density. toner left in the car- tridge.
  • Page 188 Remove the moist media and replace it appears. with new, dry media. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Media Specifications” on ness, type, etc.) is page 84. being used. The toner cartridge...
  • Page 189 Symptom Cause Solution There are The media path is Print several blank sheets and the toner dirty with toner. excess toner should disappear. smudges on The toner cartridge Remove the toner cartridge and check the back side may be defective or for damage.
  • Page 190 Symptom Cause Solution Lateral lines The printer is not Place the printer on a flat, hard, level or bands level. surface. appear on The media path is Print several sheets and the excess image. dirty with toner. toner should disappear. The toner cartridge Remove the toner cartridge and check may be defective or...
  • Page 191: Status, Error, And Service Messages

    Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel mes- sage window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages This message...
  • Page 192: Error Messages (Warning:)

    Error Messages (Warning: This message... means... do this... An incompatible Use a device compatible DEVICE device is connected with the USB port of this NOT SUPPORTED to the USB port of this printer. printer. The fuser unit has Contact Technical Sup- FUSER UNIT reached the end of its port with the error infor-...
  • Page 193 This message... means... do this... Tray X (Tray 1, 2, 3 or Load media into the PAPER EMPTY 4) is empty. specified tray. TRAY X (Appears when DEFAULT MENU/ ENABLE WARN- ING/PAPER EMPTY/TRAY X set to Tray X (Tray 1, 2, 3 or Correctly install the 4) is not correctly specified tray.
  • Page 194 This message... means... do this... The toner cartridge is Prepare the specified TONER LOW low and should be toner cartridge. replaced within 500 pages at 5% cover- age of letter/A4 pages. (Appears when DEFAULT MENU/ ENABLE WARN- ING/TONER LOW set to The hard disk is full.
  • Page 195: Error Messages (Operator Call:)

    Error Messages (Operator Call: This message... means... do this... The face up lever is Pull the face up lever CHECK LEVER raised when duplex down. FACE UP TRAY printing or sub tray IS SELECTED output is specified. The duplex cover is Close the duplex cover.
  • Page 196 This message... means... do this... The output tray is full Remove all media from OUTPUT FULL of media. the output tray. REMOVE PAPER YYYY The specified tray is Load the correct media PAPER EMPTY empty. (Appears into the specified tray. “SIZE”...
  • Page 197 This message... means... do this... The toner cartridge is Install a correct KONICA TONER MISSING not installed, or an MINOLTA toner car- CHECK TONER unapproved toner tridge. cartridge is installed. The X (Tray 1, 2, 3 or Load the correct media TRAY X EMPTY 4) was specified with into the specified tray.
  • Page 198: Service Messages

    Service Messages: These messages indicate a more serious error that can only be corrected by a customer service engineer. If one of these messages appears, turn the printer off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 199 Installing Accessories Downloaded From ManualsPrinter.com Manuals...
  • Page 200: Installing Accessories

    Introduction Note Use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessories. Option name Explanation Dual In-Line Memory 256 MB: 9J05 151 Unit (DIMM) 128 MB: 9J05 152...
  • Page 201: Antistatic Protection

    Antistatic Protection Note It’s very important to protect the printer controller board from electrostatic damage while performing any task involving the controller board. Turn off all power switches first. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to the bare metal chassis on the back of your printer.
  • Page 202: Dual In-Line Memory Module (Dimm)

    Dual In-Line Memory Module (DIMM) You may need additional memory (DIMM) for complex graphics and for duplex (double-sided) printing. This printer detects only half of the amount of the installed memory. Dual in-line memory module (or DIMM) is compact circuit board with sur- face-mount memory chips.
  • Page 203 Using a screwdriver, loosen the screw of the right cover, located at the rear side. Remove the right side cover. Using a screwdriver, loosen the two screws. (Do not remove them from the printer.) Dual In-Line Memory Module (DIMM) Downloaded From ManualsPrinter.com Manuals...
  • Page 204 Remove the panel. Insert the DIMM at an angle (about 45°) into the connector, making sure that the notch on the unit aligns with the tab on connector, and then press down carefully until it clicks into place. Be sure to handle the DIMM by the edges only.
  • Page 205 Declare the additional Printer Memory in the Windows printer driver (Properties/Configure tab). Print a configuration page ( ) and PRINT MENU/CONFIGURATION PG verify that the total amount of the RAM installed in your printer is listed. Dual In-Line Memory Module (DIMM) Downloaded From ManualsPrinter.com Manuals...
  • Page 206: Hard Disk Kit

    Hard Disk Kit If you install a hard disk kit, the followings can be performed: – Collate printing – Job printing/saving – Fonts/forms download – User Authentication/Account Track – Direct printing A hard disk kit and a CF adapter cannot be installed simultaneously. Installing the Hard Disk kit Note It’s very important to protect the printer controller board and any...
  • Page 207 Using a screwdriver, loosen the screw of the right cover, located at the rear side. Remove the right side cover. Using a screwdriver, loosen the two screws. (Do not remove them from the printer.) Hard Disk Kit Downloaded From ManualsPrinter.com Manuals...
  • Page 208 Remove the panel. Plug the cable on the hard disk kit into the connector on the con- troller board. Mount the hard disk kit onto the controller board as shown in the figure, and then tighten the two screws. Reinstall the panel and tighten the two screws. Attach the right side cover.
  • Page 209 Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Declare the Hard Disk in the Windows printer driver (Properties/Configure tab). Hard Disk Kit Downloaded From ManualsPrinter.com Manuals...
  • Page 210: Compactflash

    CompactFlash If you install a CF Adapter and CompactFlash card, the followings can be per- formed: – Collate printing – Fonts/forms download – Authentication/Account Track – Direct printing (including the use of PageScope Direct Print) Only CompactFlash cards with a capacity of 256 MB, 512 MB, 1 GB, 2 GB or 4 GB can be used.
  • Page 211 Turn off the printer and discon- nect the power cord and inter- face cables. Using a screwdriver, loosen the screw of the right cover, located at the rear side. Remove the right side cover. CompactFlash Downloaded From ManualsPrinter.com Manuals...
  • Page 212 Using a screwdriver, loosen the two screws. (Do not remove them from the printer.) Remove the panel. Plug the cable on the CF Adapter into the connector on the controller board. CompactFlash Downloaded From ManualsPrinter.com Manuals...
  • Page 213 Mount the CF Adapter onto the controller board as shown in the figure, and then secure the screws. Fully insert the CompactFlash card into the appropriate slot. When the CompactFlash card is correctly inserted, the button on the side of the slot (circled in the illustration) slightly pops out.
  • Page 214 Declare the Memory card in the Windows printer driver (Properties/Con- figure tab). CompactFlash Downloaded From ManualsPrinter.com Manuals...
  • Page 215: Duplex

    Duplex Duplex (double-sided) printing can be performed automatically with the duplex and enough memory installed. For details, refer to “Duplexing” on page 108. For pagepro 5650EN For pagepro 4650EN Installing the Duplex Turn off the printer and discon- nect the power cord and inter- face cables.
  • Page 216 Pushing the two tabs as shown in the figure, remove the rear cover of the printer. Remove the connector cover of the printer as shown in the fig- ure. Insert the right and left tabs at the bottom of the duplex into the holes at the back of the printer, and then align the top of the duplex with the printer.
  • Page 217 Tighten the two screws at the both ends of the bottom of the duplex. Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Declare the Duplex in the Windows printer driver (Properties/Configure tab). Duplex Downloaded From ManualsPrinter.com Manuals...
  • Page 218: Lower Feeder Unit

    Lower Feeder Unit You can install up to two optional lower feeder units (Trays 3 and 4). Each lower feeder unit increases your printer’s media feed capacity by A4/550 sheets. Kit Contents Lower feeder unit with a tray (A4/550-sheet capacity) Fasteners (x 4) Lower Feeder Unit Downloaded From ManualsPrinter.com Manuals...
  • Page 219: Installing The Lower Feeder Unit

    Installing the Lower Feeder Unit Note Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. Turn off the printer and discon- nect the power cord and inter- face cables.
  • Page 220 Align the front and back corners of the top and bottom feeder units, and slowly lower the top unit so that the guide pins at the 4 corners of the bottom unit fit into the holes of the base plate of the top unit.
  • Page 221 Pull out the trays. Lift up the printer by holding the recessed areas at both sides of the printer as shown in the fig- ure. With another person's help, place the printer on top of the lower feeder unit, making sure that the positioning pins on the lower feeder unit correctly fit into the holes on the bottom of the...
  • Page 222 WARNING! This printer weighs approximately 23 kg (50.8 lbs) when it is fully loaded with consumables. The printer must be lifted by two people. Insert the fasteners into the 2 locations inside and 2 locations at the back of the printer. Lower Feeder Unit Downloaded From ManualsPrinter.com Manuals...
  • Page 223 Push the trays completely into the printer. Reconnect all interface cables. Reconnect the power cord, and turn on the printer. Declare Paper Source Unit 3/4 in the Windows printer driver (Properties/ Configure tab). Lower Feeder Unit Downloaded From ManualsPrinter.com Manuals...
  • Page 224: Offset Tray

    Offset Tray When the offset tray is installed, job separation and offset printing can be per- formed. Installing the Offset Tray Turn off the printer and discon- nect the power cord and inter- face cables. Offset Tray Downloaded From ManualsPrinter.com Manuals...
  • Page 225 Loosen the right and left thumb- screws as shown in the figure to remove the top cover of the paper exit. Insert the right and left tabs of the offset tray into the holes at the top of the printer and slowly put the offset tray down to the top of the printer.
  • Page 226 Tighten the two screws at both ends of the bottom of the offset tray. Draw the extension tray (1). When printing a thick paper, you can flip the stopper as shown in the figure below (2). Reconnect all interface cables. Reconnect the power cord, and turn on the printer.
  • Page 227: Installing The Face Up Tray

    Installing the Face Up Tray Insert the right and left tabs of the face up tray into the holes at the back of the printer. Raise the lever as shown in the figure and draw the extension tray. Offset Tray Downloaded From ManualsPrinter.com Manuals...
  • Page 228 Offset Tray Downloaded From ManualsPrinter.com Manuals...
  • Page 229: A Appendix

    Appendix Downloaded From ManualsPrinter.com Manuals...
  • Page 230: Safety Specifications

    Safety Specifications Printer Safety standards U.S. model UL 60950-1, CSA C22.2 No. 60950-1-03 European model EU Directive 73/23/EEC EU Directive 93/68/EEC EN 60950-1 (IEC 60950) China model GB 4943 EMC standards U.S. model FCC part 15 subpart B class B ICES-003 European model EU Directive 89/336/EEC...
  • Page 231 First print output time pagepro Simplex 10.2 seconds or less for 4650EN A4/Letter plain paper Duplex 14.2 seconds for A4 plain paper 14.0 seconds for Letter plain paper pagepro Simplex 9.4 seconds for A4/Letter 5650EN plain paper Duplex 12.7 seconds for A4 plain paper 12.6 seconds for Letter plain paper...
  • Page 232 Media sizes • Letter • Legal • Statement • Executive • A4 • A5 • A6 • B5 (JIS) • B6 • Folio • SP Folio • Foolscap • UK Quarto • Government Letter • Government Legal • 16K • Kai 16 •...
  • Page 233 Paper/Media • Plain paper pagepro 5650EN: 68-105 g/m (18-28 lb bond) pagepro 4650EN: 60-105 g/m (16-28 lb bond) • Recycled pagepro 5650EN: 68-105 g/m (18-28 lb bond) pagepro 4650EN: 60-105 g/m (16-28 lb bond) • Transparencies • Envelopes • Label •...
  • Page 234 110 V: 1015W or less 220 V: 1015W or less Energy saving mode: 110 V: 15W or less 230 V: 19W or less pagepro 5650EN 110 V: 1240W or less 220 V: 1300W or less Energy saving mode: 120 V: 15W or less...
  • Page 235: Consumable Life Expectancy Chart

    Consumable Life Expectancy Chart Item Average Life Expectancy Toner cartridge Standard in-box Cartridge: About 6,000 sheets (Continuous) Replacement Cartridge (Standard-Capacity): About 10,000 sheets (Continuous) Replacement Cartridge (High-Capacity): About 17,000 sheets (Continuous) Media feed roller About 200,000 sheets (Continuous) Transfer roller Fuser unit The values shown for the toner cartridge indicate the number of pages for simplex printing using A4/Letter-size media with 5% coverage.
  • Page 236: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 237 Index Accessories Dual in-line memory module 192 CompactFlash 200 Duplexing 108 DIMMs 192 Hard disk Kit 196 Lower feeder unit 208 Electrostatic discharge 191 Antistatic protection 191 Envelopes 87 Error messages 182 CompactFlash 200 Configuration menu 30 Finishing 110 Feed roller 127 Fuser unit 119 Toner cartridge 117 Transfer roller 125...
  • Page 238 Printer Parts 4 Labels 88 Printer driver (Postscript, PCL) 16 Loading media 93 Advanced tab 17 Lower feeder unit 208 Basic tab 17 Cover page tab 18 Displaying 15 Layout tab 18 Maintenance 138 Other tab 20 Media Quality tab 19 Clearing misfeeds 153 Uninstalling 14 Imageable area 92...

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