Malfunctions And Failures; Problems In Installation And Introduction; Cannot Print At All - MUTOH Valuevet VJ-1324 Operation Manual

Troubleshooting
7.1

Malfunctions and failures

This section describes undisplayed malfunctions and failures of the printer, possible causes and
countermeasures.
7.1.1

Problems in installation and introduction

(1) Cannot perform the initial ink charge
No. Possible cause
1 Is the front cover open or media loading lever
raised?
2 Is the maintenance cover open?
3 Are all four color ink cartridges fully inserted? Fully insert all four color ink cartridges.
(2) Ink does not come out after initial ink charge
No. Possible cause
1 Is the ink cartridge cold and frozen?
2 Is the power turned OFF during initial ink
charge?
3 Occasionally, normal printing cannot be
performed after initial ink charge.
7.1.2

Cannot print at all

(1) Does not work at all after power activation
No. Possible cause
1 Is the power cable connected to the plug?
2 Does the AC power supply provide the
specified voltage?
3 Is the front cover open or media loading lever
raised?
246
Remedy
Close the front cover, or lower the media
loading lever.
Close the maintenance cover.
Remedy
Leave the ink bag at room temperature for at
least three hours, and perform cleaning
several times.
Turn the power ON again and continue initial
ink charge.
Perform cleaning several times, and check it
every time.
Remedy
Connect the power cable.
Connect the cable to another outlet.
Close the front cover.
Lower the media loading lever.
VJ-1324 OPERATION MANUAL
Reference
3.4 Loading
media
6.2.4 Cleaning
the cleaning wiper
6.2.5 Cleaning
around the print
head
6.1.1
Replacing ink
cartridges
Reference
6.2.3 Head
cleaning
3.3 Installing
ink cartridges
6.2.3 Head
cleaning
Reference
3.1 Power
cable connection
3.1 Power
cable connection
3.4 Loading
media
7.1 Malfunctions and failures