Avoid Service Checklist - Electrolux 6000 series Service Manual

Before calling for service, review this list. It may save both time and expense. The list includes common concerns
that are not the result of defective workmanship or materials in this washer.
OCCURRENCE
NOISE
High pitch "jet engine" noise.
Rattling and clanking noise.
Squealing sound or hot rubber odor.
Thumping sound.
Vibrating noise.
OPERATING
Washer does not start.
Washer won't spin.

Avoid Service Checklist

POSSIBLE CAUSE / SOLUTION
• A certain amount of motor whine is normal during the spin cycle.
• Foreign objects such as coins or safety pins may be in drum or pump.
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
• Belt buckles and metal fasteners are hitting wash drum. To prevent
unnecessary noise and damage to drum, fasten fasteners and turn
items inside out.
• Washer is overloaded. Do not overload washer. Stop washer and
reduce load.
• Heavy wash loads may produce a thumping sound. This is usually
normal. If sound continues, washer is probably out of balance. Stop
washer and redistribute wash load.
• Washer is not resting firmly on floor. Move washer so it rests firmly
on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS
for details.
• Shipping bolts and foam blocks have not been removed during
installation. See INSTALLATION INSTRUCTIONS for removing
shipping bolts and foam blocks.
• Wash load unevenly distributed in drum. Stop washer and rearrange
wash load.
• Electrical power cord may not be plugged in or connection may be
loose. Make sure plug fits tightly in wall outlet.
• House fuse blown, circuit breaker tripped, or a power outage has
occurred. Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If problem is a circuit overload, have it corrected by a
qualified electrician. If problem is a power outage, call local electric
company.
• Water supply faucets are not turned on. Turn on water supply
faucets.
• Motor is overheated. Washer motor will stop if it becomes over
heated. It will automatically restart after a cool down period of up to
30 minutes (if washer has not been manually turned off).
• Dispenser drawer is not completely closed. Close dispenser drawer.
• Washer door is not completely closed. Close door completely.
• Dispenser drawer is not completely closed. Close dispenser drawer.
• Load is too small. Add 1 or 2 similar items to help balance the load.
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