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Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this washer.
O
C
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N
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P
OPERATING
Washer does not start.
Electrical power cord may not be plugged in or
connection may be loose.
House fuse blown, circuit breaker tripped, or a
power outage has occurred.
Water supply faucets are not turned on or the
water pressure is too low.
Lid is not completely closed.
Washer won't spin
Clothes are piled largely at one side of tub or
correctly.
machine is overloaded.
Washer is not level.
Motor belt is loose.
Residue left in drum.
Heavily soiled items.
WATER
Wash load too wet after
W
spin.
L
D
Water does not enter
Water supply is not adequate in area.
washer or it enters slowly.
Water supply faucets are not completely open.
Water is being used elsewhere in the house.
W
Water level does not
Improper water level selection
cover load.
W
Warm or hot water is not
Hot water heater is set too low or is a distance
hot enough.
from washer.
Hot water is being used elsewhere in the house.
Water in washer does not
Drain hose is kinked or clogged.
drain or drains slowly.
Water leaks.
Loose fill hose connection at faucet or washer
House drain pipes are clogged.
Incorrect wash and rinse
Hot and cold water hoses are connected to wrong
temperatures.
supply faucets.
O
S S
B I
E L
C
A
U
E S
a
h s
r e
s i
o
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l r
a o
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. d
a o
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f o
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c n
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a r
n i
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s i
k
n i
e k
. d
t a
r e
l n i
t e
h
s o
s e
a
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k
n i
e k
. d
a
h s
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o
e v
l r
a o
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e
. d
S
O
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O I
N
Make sure plug fits tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase fuse capac-
ity. If problem is a circuit overload, have it corrected by a qualifi ed
electrician. If problem is a power outage, call local electric company.
Turn on water supply faucets. Check water pressure.
Close washer lid.
Internal computer will self-correct unbalanced condition, if equipped
with this feature. If this auto-correction cannot resolve the problem,
then the user has to manually adjust the load.
Level washer.
Call Service Technician.
Wipe drum with a nonabrasive household cleanser, then rinse.
Shake or brush excess dirt and sand from items before washing
D
o
n
t o
o
e v
l r
a o
d
w
a
h s
Rearrange load if computer generated corrections do not
correct the problem for washers equipped with this feature.
t S
a r
g i
h
e t
n
d
a r
n i
h
s o
Check another faucet in the house. Wait until water supply and
pressure increase.
Fully open hot and cold faucets.
Water pressure must be at least 10 psi (69 kPa). Avoid running
water elsewhere while washer is fi lling.
t S
a r
g i
h
e t
n
h
o
e s
. s
Select higher water level.
D
o
n
t o
o
e v
l r
a o
d
w
a
h s
than the topmost holes of the tub.
Measure hot water temperature at nearby faucet with candy or
meat thermometer. Water temperature should be at least 120°F
(50°C). Adjust water heater as necessary.
Avoid using hot water elsewhere before or during washer use.
There may not be enough hot water available for proper clean-
ing. If problem persists, your hot water system may be unable to
support more than 1 use at a time.
Clean and straighten the drain hose.
Check and tighten hose connections. Install rubber sealing wash-
ers provided.
Unclog drain pipes. Contact plumber if necessary.
Connect hot water hose to hot water faucet and cold water
hose to cold water faucet.
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