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Common Washing Problems, continued
PROBLEM
POSSIBLE CAUSES
Residue or
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Undissolved detergent.
powder on
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Some granular detergents can
dark items;
combine with hard water minerals
Stiff, harsh
to form a residue.
fabrics.
•
Overloading the washer.
Wrinkling
•
Overloading the washer.
•
Incorrect wash cycle for wash
load.
Yellow
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Agitation time too short.
buildup of
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Wash water temperature too low.
body soil
•
Not enough detergent.
on synthetic
fabrics
Yellow or
•
Iron or manganese in water sup-
brown rust
ply, water pipes, or water heater.
stains
Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this washer.
OCCURRENCE
NOISE
"Clunking" or gear
sounds.
Rattling and clanking
noise.
Thumping sound.
Squealing sound or hot
rubber odor.
Vibrating noise.
SOLUTIONS
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POSSIBLE CAUSE
A certain amount of "clunking" or gear sounds
are normal in a heavy-duty washer.
Foreign objects such as coins or safety pins may
be in drum or pump.
Belt buckles and metal fasteners are hitting wash
drum.
Heavy wash loads may produce a thumping
sound. This is usually normal. If sound continues,
washer is probably out of balance.
Washer is overloaded.
Washer is not resting fi rmly on fl oor.
Shipping bolt has not been removed during instal-
lation.
Wash load unevenly distributed in tub.
Rewash load.
Reduce load size.
Rinse in cold water with liquid fabric soft-
ener using the casual or delicate cycle.
Soak in detergent booster or product con-
taining enzymes.
Wash in hottest water safe for fabric using
casual cycle.
Increase detergent.
Add bleach safe for fabric or treat with
color remover.
To restore discolored load of whites, use
rust remover safe for fabric.
Do not use chlorine bleach to remove rust
stains. It may intensify discoloration.
SOLUTION
This is normal.
Stop washer and check drum. If noise continues after washer is
restarted, objects may be in pump. Call your authorized servicer.
To prevent unnecessary noise and damage to tub, fasten fasten-
ers and turn items inside out.
Stop washer and redistribute wash load.
Do not overload washer. Stop washer and reduce load.
Move washer so it rests fi rmly on fl oor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing shipping bolt.
Stop washer and rearrange wash load.
11
PREVENTIVE MEASURES
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Increase water temperature using
hottest water safe for fabric.
•
Do not overload washer.
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Use liquid detergent or use non-
precipitating water conditioner
with powder detergent.
•
Do not overload washer.
•
Remove items from washer as
soon as cycle is completed.
•
Use liquid fabric softener.
•
Select correct wash cycle.
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Use correct amount of detergent.
•
Wash synthetics frequently using
hot or warm water.
•
Use nonprecipitating water
softener.
•
Before washing, run hot water for
a few minutes to clear lines.
•
Drain water heater occasionally.
•
For an ongoing problem, install
an iron fi lter in your water supply
system.
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