Problems While Configuring Security - Intermec CK31 User Manual

Problems While Operating the CK31 (continued)
Problem
The blue Ready-to-Work
indicator is off.
The blue Ready-to-Work
indicator is blinking.
The blue Ready-to-Work
indicator is on.

Problems While Configuring Security

If you have trouble configuring the computer for security, check
these problems and possible solutions.

Problems While Configuring Security

Problem
You are using static WEP keys
and you have a strong connection
to the access point, but you
cannot communicate with it.
You are setting up multiple access
points in a network, with different
SSIDs, and the connection fails.
CK31 Handheld Computer User's Manual
Chapter 5 — Troubleshooting and Maintaining the CK31
Solution
Try these possible solutions:
The Ready-to-Work application (such as TE
•
2000) has not loaded successfully. For help, see the
documentation or online help for the application.
The CK31 is not running a Ready-to-Work
•
application.
Try these possible solutions:
The Ready-to-Work application (such as TE
•
2000) may be running, but is not connected to a
host. Verify that the application is properly
configured to communicate with the host.
The CK31 may be connected to the network
•
through an ActiveSync connection because it is not
SmartSystems-enabled. Upgrade the CK31 to
make it SmartSystems-enabled.
A connection has been established, and all network
connections are active. There is nothing to
troubleshoot.
Solution
Make sure that you are using the correct static WEP key.
Sometimes you can see the strong signal strength and
security enabled icon ( ) even though you have the
WEP key set incorrectly.
The CK31 does not save WEP key values when you
change the SSID. Re-enter the WEP key value after you
change the SSID and save your changes. You should now
be able to connect to the different access points.
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