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Intermec CK31 User Manual

Intermec CK31 User Manual

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Summary of Contents for Intermec CK31

  • Page 1 User's Manual CK31 Handheld Computer...
  • Page 2 Intermec. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2005 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    Patent Information ..................x Other Copyright Information..............xi Using the CK31 Handheld Computer ..........1 Introducing the CK31 Handheld Computer.............. 2 Using the Battery....................... 4 Charging and Installing the Battery ............. 5 Maximizing Battery Life ................6 Checking the Battery Status................. 7 Using the Keypad ......................
  • Page 4 Configuring the CK31 Locally With Intermec Settings ......28 Configuring the CK31 Remotely With Intermec Settings......32 Synchronizing the CK31 System Time With a Time Server....... 32 Configuring the CK31 for Your Network ..............33 Configuring Serial Communications ............33 Configuring 802.11b/g Radio Communications........
  • Page 5 Contents Running Diagnostics ..................71 Using Diagnostics on the CK31................72 Understanding the Diagnostics Screens..............72 802.11 Information................... 73 Authentication Information............... 73 Battery Information................... 74 Boot Code Version ..................75 Configuration Table.................. 75 CPU Registers ................... 76 Display Test ....................77 Installed Fonts...................
  • Page 6 Contents Specifications ....................... 95 Physical and Environmental Specifications............... 96 Accessories for the CK31 ..................98 Typing Characters Not Printed on the Keypad ............99 Default Settings ....................103 Default Configuration ................... 104 Reprogrammable Keypad ................ 109 Reprogramming the Keypad .................. 110 Changing the Functionality of Keypad Keys or Key Combinations..

  • Page 7: Before You Begin

    Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 8: Safety Icons

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Service & Support. The Intermec Global Sales & Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.
  • Page 9 Web Support Visit the Intermec web site at www.intermec.com to download our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

  • Page 10: Who Should Read This Document

    Who Should Read This Document? The CK31 Handheld Computer User’s Manual provides you with information about the features of the CK31 and how to install, operate, maintain, and troubleshoot the CK31. Before you install and configure the CK31, you should be familiar with your network and general networking terms, such as IP address.

  • Page 11: Other Copyright Information

    The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice: Regex++, Index. (Version 3.31, 16th Dec 2001) © Copyright 1998-2001 Dr John Maddock CK31 Handheld Computer User’s Manual...
  • Page 12 Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty. CK31 Handheld Computer User’s Manual...

  • Page 13: Using The Ck31 Handheld Computer

    Using the CK31 Handheld Computer Use this chapter to familiarize yourself with the CK31 Handheld Computer. In this chapter you will find these sections: • Introducing the CK31 Handheld Computer • Using the Battery • Using the Keypad • Using the Touch Screen •...

  • Page 14: Introducing The Ck31 Handheld Computer

    Chapter 1 — Using the CK31 Handheld Computer Introducing the CK31 Handheld Computer The Intermec CK31 is an ergonomically designed handheld ® ® computer built on the Microsoft Windows CE .NET operating system. It is a lightweight, easy-to-use, reliable computer that runs client/server applications and browser-based applications.
  • Page 15 For additional help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-015). For a complete list of accessories, see “Accessories for the CK31” on page 98. CK31 Handheld Computer User’s Manual...

  • Page 16: Using The Battery

    10 minutes. If the battery light blinks or turns on solid, you cannot restore factory defaults or perform a warm or cold boot on your CK31 by using the I key. You must replace the battery with a fully charged battery before you can restore factory defaults or boot your CK31.

  • Page 17: Charging And Installing The Battery

    Charging and Installing the Battery Make sure you fully charge the AB1G battery before you use your CK31. You can charge the battery before or after you install it into the CK31. To charge the battery •...

  • Page 18: Maximizing Battery Life

    • Verify that each setting under Power Management has a value of 1 minute for a combined automatic shutoff time of 3 minutes. You can use Intermec Settings to easily make all of these configuration changes. For help, see “Configuring the CK31 Locally With Intermec Settings” on page 28.

  • Page 19: Checking The Battery Status

    Checking the Battery Status The easiest way to tell the status of your battery is to look at the battery icon in the status bar of your CK31. If you do not see a battery icon, your battery has a good charge.
  • Page 20 VT/ANSI keyboard, and IBM 5250 keyboard, or an IBM 3270 keyboard. Like the standard CK31 overlay, the TE 2000 keypad overlays let you enter all the characters printed on or above the keys. The terminal emulation keypads also come with the same color- coded keys that are on the standard overlay.

  • Page 21: Using The Color-Coded Keys

    “Typing Characters Not Printed on the Keypad” on page 99. Using the Color-Coded Keys The keypad of the CK31 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color- coded keys and key sequences, you will know how to access all of the additional features printed on the keypad overlay.

  • Page 22: Using The Power (I) Key

    Using the Power (I) Key When you press the I key to turn off the CK31, you actually put the computer in Suspend mode. In Suspend mode, the CK31 continues to supply power to all memory, but turns off power to most hardware.
  • Page 23 I key for five seconds. To disable keypad functions 1 From the Start menu, tap Intermec Settings. The Intermec Settings application appears. 2 Tap Device Settings > Keypad. The Keypad menu expands to show you the options.

  • Page 24: Using The Touch Screen

    4 Save your changes and exit Intermec Settings. Using the Touch Screen The CK31 has a color touch screen display. The screen is 240 x 320 pixels. The desktop is 240 x 300 pixels and the taskbar is 240 x 20 pixels. In addition, the screen supports Unicode characters, user-programmable fonts, and bitmap graphics.

  • Page 25: Using The Touch Screen And Stylus

    Chapter 1 — Using the CK31 Handheld Computer The desktop displays shortcuts to some of the applications installed on the CK31. The first time you turn on the CK31, the taskbar displays the Start menu icon, the time, the keyboard icon, and the desktop icon.
  • Page 26 Chapter 1 — Using the CK31 Handheld Computer To enable or disable symbologies 1 From the ScanDemo window, tap the Symbologies button to see the symbologies that are enabled. 2 Select or clear the symbologies you want to use and tap Back.

  • Page 27: Understanding The Screen Icons

    Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Backup battery is low. Replace the battery or place the CK31 in a charger. Allow 15 minutes for the backup battery to recharge.

  • Page 28: Repositioning A Window

    Chapter 1 — Using the CK31 Handheld Computer CK31 Screen Icons (continued) Icon Description Ctl key is locked. Shift key is enabled. Shift key is locked. Caps Lock key is enabled. No UDP Plus connection. For help, see “Configuring the Network Parameters for a UDP Plus Network”...

  • Page 29: Calibrating The Screen

    The calibration screen appears. 3 Follow the instructions to calibrate the screen. Understanding the Status Lights The status lights on the CK31 turn on to indicate the status of the battery, a successful decode of a bar code, or a user-defined function.
  • Page 30 If the battery light comes on, check the taskbar to see which battery icon appears on it. Use the CK31 Screen Icons table on page 15 to help determine when you need to replace your battery.

  • Page 31: Understanding The Beeps

    Chapter 1 — Using the CK31 Handheld Computer Understanding the Beeps The CK31 uses beeps to provide you with audio feedback when it performs some functions. For example, you hear a beep each time you scan a valid bar code.

  • Page 32: Scanning Bar Codes

    Use the scanner to scan and enter bar code data. The type of scanner you are suing and the type of bar code you are decoding determines the way you scan the bar code. The CK31 supports the scanning of 1D linear bar codes and 2D images depending on the scanner model in your CK31.

  • Page 33: Scanning With The 1D Linear Imager

    Chapter 1 — Using the CK31 Handheld Computer Scanning With the 1D Linear Imager If the CK31 has a 1D linear imager, use the following procedure to practice how to scan a bar code. The linear imager can decode PDF417 bar codes as well as bar codes with high-density, low- density, and poor quality in any lighting conditions.

  • Page 34: Scanning With A 2D Area Imager

    2D bar code symbologies and supports omni- directional (360°) scanning. Omni-directional scanning means that you can position the CK31 in any orientation to scan a bar code label. Using the 2D area imager is very similar to taking a picture with a digital camera.

  • Page 35: Using The Sd Card

    Intermec Computer Command Reference Manual (P/N 073529). The Intermec Computer Command Reference Manual is available from the Intermec web site or from the CD that ships on the inside front cover of the user’s manual. Using the SD Card You can use a Secure Digital (SD) card to increase file storage and install software.
  • Page 36 3 Push in on the SD card until you hear it unlatch. The card should eject far enough to easily remove it from the CK31. 4 Remove the SD card from the CK31. 5 Replace the door and attach it with the two captive screws.

  • Page 37: Configuring The Ck31

    Configuring the CK31 Use this chapter to understand how to configure the CK31 to communicate in your network. In this chapter, you will find these sections: • How to Configure the CK31 Parameters • Configuring the CK31 for Your Network •...

  • Page 38: How To Configure The Ck31 Parameters

    Use Intermec Settings Locally Use Intermec Settings on the CK31 to set most parameters. Configuring the CK31: The CK31 provides several ways for you to configure the communications, device, and imaging parameters. CK31 Handheld Computer User’s Manual...

  • Page 39: Configuring The Ck31 With The Setup Assistant

    Chapter 2 — Configuring the CK31 Configuring the CK31 With the Setup Assistant When first setting up the CK31, use the Setup Assistant to set or enable basic network parameters and connect your CK31 to the network. The Setup Assistant guides you through setting the following basic network parameters: •...

  • Page 40: Configuring The Ck31 Locally With Intermec Settings

    Chapter 2 — Configuring the CK31 Configuring the CK31 Locally With Intermec Settings Use Intermec Settings to configure the CK31 and view system information. You can access Intermec Settings while running any application. To open Intermec Settings 1 Tap the Start icon or press C and then B. The Start menu appears.
  • Page 41 CD that ships on the inside front cover of the user’s manual. Intermec Settings Menus: Use this diagram to help navigate through the Intermec Settings application. This diagram should only be used as a guide; it does not accurately represent all of the information you will see on your screen.
  • Page 42 • Tap File > Save Settings • Press Alt-F and then press Enter Restoring Default Settings You can restore the CK31 to factory default settings from Intermec Settings. For a complete list of the default settings, see “Default Configuration” on page 104.
  • Page 43 Chapter 2 — Configuring the CK31 3 Select Yes. The Restore Defaults dialog box appears. 4 Tap OK. The CK31 erases the registry and then performs a cold boot. When the CK31 is done booting, the calibration screen appears. 5 Follow the instructions on the screen to calibrate your stylus.

  • Page 44: Configuring The Ck31 Remotely With Intermec Settings

    ActiveSync and establishing a partnership, see “Installing Applications Using ActiveSync” on page 59. Intermec Settings is also available as part of a Wavelink Avalanche package for the CK31. You can also download this package from the Intermec web site.

  • Page 45: Configuring The Ck31 For Your Network

    • 802.11b/g radio communications. Configuring Serial Communications The CK31 has a serial port to transfer data to and receive data from another device via RS-232 communications. You can also insert the CK31 into a communications dock to transmit data to and receive data from a host computer or PC using RS-232 communications.

  • Page 46: Configuring 802.11B/G Radio Communications

    To use serial communications with your CK31 1 Turn off the CK31. 2 Connect the CK31 to the serial port of another device. You can do this in one of the following ways: • Connect the CK31 serial port to a button link or serial printer using the 26-pin to DB9 (9-pin) serial adapter and a male-to-female null modem RS-232 cable.
  • Page 47 Chapter 2 — Configuring the CK31 Configuring the Network Parameters for a TCP/IP Network In a TCP/IP network, the CK31 communicates with a host computer directly using TCP/IP. The access point acts as a bridge to allow communications between the wired network and the wireless network.
  • Page 48 37. The easiest way to configure the network parameters on the CK31 is to use Intermec Settings. For help, see “Configuring the CK31 Locally With Intermec Settings” on page 28. Configuring the Network Parameters for a UDP Plus Network In a UDP Plus network, the CK31 communicates with a host computer through the Intermec Application Server.

  • Page 49: Configuring Security

    2 Configure the security. For help, see “Configuring Security” in the next section. The easiest way to configure the network parameters on the CK31 is to use Intermec Settings. For help, see “Configuring the CK31 Locally With Intermec Settings” on page 28. Configuring Security...

  • Page 50: Choosing Between Microsoft And Funk Security

    Installation Guide (P/N 073134) available at www.intermec.com. Choosing Between Microsoft and Funk Security Before you can implement a security solution on the CK31, you need to choose between Microsoft and Funk security: • Microsoft security is the default setting. If you want to use Microsoft security, you can start configuring your WPA, 802.1x, or WEP security now.
  • Page 51 6 Tap OK or press Esc to clear the alert box. 7 Save your settings. 8 Warm boot your CK31 by pressing and holding the I key for five seconds. Selecting a Profile for Funk Security You can define up to four profiles for your Funk Odyssey security.

  • Page 52: Using Wpa Security

    1.80 or later as an authentication server. For help, see the MobileLAN access WA2XG System Manual (P/N 074921). • an access point with an 802.11b/g radio that supports WPA. • a CK31 with the 802.11b/g radio and the 802.1x/WPA security option. CK31 Handheld Computer User’s Manual...
  • Page 53 Note: You must have the date on the CK31 set correctly when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CK31. For help, see “Loading a Certificate” on page 50. CK31 Handheld Computer User’s Manual...
  • Page 54 Server Common Name if you want to increase your level of security. 7 Exit Intermec Settings. To enable WPA-PSK security on your CK31 with Funk security 1 Make sure you have configured the communications and radio parameters on your CK31.
  • Page 55 Chapter 2 — Configuring the CK31 3 Choose Communications > 802.11 Radio > Security Settings > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP. 6 For 802.1x Authentication, choose either TLS or PEAP.

  • Page 56: Using 802.1X Security

    0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK31 internally converts it to a pre-shared key.
  • Page 57 MobileLAN access WA2X System Manual (P/N 073915). • An access point with an 802.11b/g radio • A CK31 with an 802.11b/g radio and the 802.1x/WPA security option Configuring 802.1x Security With Funk Security 1 Make sure you have configured the communications and radio parameters on your CK31.
  • Page 58 Chapter 2 — Configuring the CK31 If you choose TLS: a Load a user and root certificate on your CK31. For help, see “Loading a Certificate” on page 50 for help. b For Validate Server Certificate, choose Enabled and press Enter.

  • Page 59: Using Leap Security

    Chapter 2 — Configuring the CK31 If you choose PEAP: a Select Properties and choose the Run App button. The Auth. Settings box appears. b Select the Validate Server check box. c Press Enter. Once the radio starts to authenticate, the Network Password dialog box appears.

  • Page 60: Using Static Wep Security

    9 Select User Password, type a user password, and then press Enter. 10 Exit Intermec Settings. Using Static WEP Security The CK31 uses the Wired Equivalent Privacy (WEP) protocol to add security to your wireless network based on the 802.11b standard. CK31 Handheld Computer User’s Manual...
  • Page 61 Chapter 2 — Configuring the CK31 To use WEP security, you need: • a CK31 handheld computer with an 802.11b/g radio. • an access point with an 802.11b/g radio. Configuring Static WEP Security With Funk Security 1 Make sure you have selected Funk as your security choice.

  • Page 62: Loading A Certificate

    Note: Do not cold boot the CK31. Cold booting the computer resets the time and date. To load certificates on the CK31 if you are using Active Directory 1 Configure the network and radio settings for the CK31 to communicate with your certificate authority or establish an ActiveSync connection with the CA.
  • Page 63 8 Press Enter to close the Enrollment Tool message box. 9 Configure your CK31 for WPA or 802.1x security. To load certificates on the CK31 if you are using a third-party CA Note: You need to create the \temp\root and \temp\user folders on your CK31 before you can copy the certificate files to your handheld computer.
  • Page 64 7 Select Import User Certificate to load the .der and .pvk files. A message box appears telling you that the certificate has been imported. 8 Tap OK or press Enter to close the Success message box. 9 Configure your CK31 for WPA or 802.1x security. CK31 Handheld Computer User’s Manual...

  • Page 65: Disabling Security

    Chapter 2 — Configuring the CK31 Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK31. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings.
  • Page 66 Chapter 2 — Configuring the CK31 CK31 Handheld Computer User’s Manual...

  • Page 67: Developing And Installing Applications

    • Developing Applications for the CK31 • Installing Applications on the CK31 • Launching Your Application Automatically • Setting or Changing the CK31 Password • Backing Up Your Files • Upgrading Your CK31 CK31 Handheld Computer User’s Manual...

  • Page 68: Developing Applications For The Ck31

    Developing a New Application Use the Intermec SDK to develop new applications to run on the CK31. The Intermec SDK is a library of C++ language functions you can use to create applications for the CK31. See the SDK online user’s manual for help developing your application.

  • Page 69: Developing A Web-Based Application

    Converting a Trakker Antares Application to a CK31 Application If you have an existing Trakker Antares application that you would like to run on the CK31, you can use the PSK to convert it. The Intermec PSK is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C++ applications for use on the CK31.

  • Page 70: Installing Applications On The Ck31

    Intermec recommends that you store your applications in the CK_FFS folder where they can persist through a cold boot. The CK_FFS folder is an area of storage that is part of the CK31 flash memory. This storage area is not deleted during a cold boot.

  • Page 71: Installing Applications Using Activesync

    Chapter 3 — Developing and Installing Applications If you have an SD card inserted in your CK31, it appears as the SDMMC Disk folder. This folder is the recommended location for placing your application install files. There are several ways you can install files and applications on the CK31: •...
  • Page 72 Chapter 3 — Developing and Installing Applications 2 Connect the AD1 to your PC with the USB or serial cable. 3 If you are using a serial cable, from the CK31 Start Screen tap My Computer and then choose Program Files > ActiveSync Serial.
  • Page 73 CK31. Using ActiveSync to Copy Files and Install Applications You can use ActiveSync to copy files to the CK31 and to install applications. Use the following procedures to learn how to copy files and install applications on the CK31 using ActiveSync.
  • Page 74 5 Place the cursor in the SDMMC Disk or CK_FFS folder of your CK31, right-click, and click Paste. The file has now been copied to the CK31 and you can see it using My Computer on the CK31. 6 Navigate to your application file and run it.

  • Page 75: Installing Applications Using Your Sd Card

    Chapter 3 — Developing and Installing Applications Installing Applications Using Your SD Card If you have an SD card for your CK31, this is the best place for you to install applications. To install applications using the SD card 1 If you are using an SD card reader, remove the SD card from the CK31 and place it in the reader.

  • Page 76: Installing Applications Using Wavelink Avalanche

    Setting or Changing the CK31 Password When you initially start the CK31, there is no password to protect access to the CK31. Anyone can turn on the CK31 and access all of the information and tools loaded on it. When you...
  • Page 77 7 Close the Control Panel. To change your password 1 Tap the Start icon or press C and then B. The Start menu appears. 2 Select Settings > Control Panel > Password. The Enter Password dialog box appears. CK31 Handheld Computer User’s Manual...

  • Page 78: Backing Up Your Files

    8 Close the Control Panel. Backing Up Your Files The CK31 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders. When you make a backup copy of the file system, the CK31 saves the file system to a folder called Persistent Copy.

  • Page 79: Upgrading Your Ck31

    You can use any file transfer method (ActiveSync, FTP server, and so on) to copy the ZIP file to your SD card. Intermec recommends using an SD card reader. Note: If you are using an SD card reader to copy files to your SD card, see “Using the SD Card”...

  • Page 80: Upgrading Your Ck31 Remotely Using Intermec Settings

    4 Copy all of the files to your SD card. If you are using ActiveSync, an FTP server, or Wavelink Avalanche to copy the files to your CK31, place the files in the SDMMC Disk folder. 5 If you are using an SD card reader, insert the SD card into the CK31.
  • Page 81 2 Create a device upgrade folder and unzip the device upgrade files to it. 3 On your PC, go to Start > Programs > Intermec > Intermec Settings > Upgrade Device. 4 In the Select upgrade folder dialog box, browse to the folder containing your upgrade files and click OK.
  • Page 82 Chapter 3 — Developing and Installing Applications CK31 Handheld Computer User’s Manual...

  • Page 83: Running Diagnostics

    Running Diagnostics Use diagnostics on the CK31 to analyze hardware problems, fix application problems, and view system information. Diagnostic Test Page Number 802.11 Information Authentication Information Battery Information Boot Code Version Configuration Table CPU Registers Display Test Installed Fonts Intermec Value Version...

  • Page 84: Using Diagnostics On The Ck31

    • Hardware • Software • System Use the Hardware diagnostics menu to run tests on the CK31 or view system information. For example, you can run an LED test to determine if your CK31 lights are working correctly. Use the Software diagnostics menu to view the version of your operating system, the bootcode version, and Intermec Value Add (IVA) information.

  • Page 85: Information

    SSID, the radio signal strength indicator (RSSI), the channel, and the MAC address of the connected access point. From the Start menu: • Go to Programs > Intermec Diagnostics > System > 802.11 Information Sample Screen Authentication Information Use the Authentication Information diagnostic to see the state of your security authentication.

  • Page 86: Battery Information

    Chapter 4 — Running Diagnostics Sample Screen Battery Information Use this diagnostic to view information on the CK31 main battery, backup battery, and AC power status. You can also use this screen to see the current volts and charging status.

  • Page 87: Boot Code Version

    Boot Code Version The Boot Code Version diagnostic displays the version of boot code loaded on your CK31. From the Start menu: • Go to Programs > Intermec Diagnostics > Software > Boot Code Version Sample Screen Configuration Table Use the Configuration Table to view important information about your CK31 such as the serial number, configuration number, model, software options, and the scanner type.

  • Page 88: Cpu Registers

    CPU Registers The CPU Registers diagnostic reads every register in the x-scale processor chip and displays the values. From the Start menu: • Go to Programs > Intermec Diagnostics >Hardware > CPU Registers Sample Screen CK31 Handheld Computer User’s Manual...

  • Page 89: Display Test

    Chapter 4 — Running Diagnostics Display Test Use the Display Test to make sure that every pixel on the CK31 screen is working correctly. For example, you may want to test the screen if you do not see complete characters on the screen.

  • Page 90: Intermec Value Version

    Chapter 4 — Running Diagnostics Sample Screen Intermec Value Version Use this screen to see the versions of Intermec Value Add (IVA) version of products on your CK31. From the Start menu: • Go to Programs >Intermec Diagnostics > Software >...

  • Page 91: Keypad Test

    LED Test Use the LED Test to make sure that your LEDs (lights) are operating correctly. The LED Test turns the lights on the CK31 on in this sequence: Good Read light, the user-defined lights, Ready-to-Work indicator, and then the System Status light. The lights blink one time each and then they blink five times each.

  • Page 92: Network Information

    Chapter 4 — Running Diagnostics Network Information Use the Network Information diagnostic screen to view the DHCP server IP address, the CK31 device address, and the MAC address. From the Start menu: • Go to Programs >Intermec Diagnostics > System >...

  • Page 93: Operating System Version

    Use the OS Version diagnostic screen to view the operating system software version loaded on the CK31. From the Start menu: • Go to Programs > Intermec Diagnostics > Software > OS Version Sample Screen CK31 Handheld Computer User’s Manual...

  • Page 94: Ping Utility

    Sample Screen RAM Information Use the RAM Information diagnostic to see how much RAM and flash memory is available on the CK31. You can also see the Flash Part ID. From the Start menu: • Go to Programs > Intermec Diagnostics > Hardware >...

  • Page 95: Sd Card Memory Test

    Use the SD Card Memory Test to view memory information on your SD card. Tap Start to initiate the memory test. From the Start menu: • Go to Programs > Intermec Diagnostics > Hardware > SD Card Memory Test Sample Screen...

  • Page 96: Sound Test

    The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment. When you select the test, the CK31 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps.

  • Page 97: Troubleshooting And Maintaining The Ck31

    Use this chapter to solve problems you may encounter while using the CK31. You will also find information on booting the computer and routine maintenance. If you have any problems using the CK31, look in this chapter to find a possible solution. This chapter consists of the following sections:...

  • Page 98: Problems And Solutions

    The CK31 appears to be locked up • Wait at least 10 seconds and try again. If the CK31 is still and you cannot enter data. connecting to the Intermec Application Server or the host, it ignores any input from the keypad or scanner.

  • Page 99: Problems While Configuring 802.1X Security

    You may have accidentally locked a modifier key on the keypad or you can only type keypad. Check the CK31 taskbar to see if it contains an uppercase or lowercase letters. icon with a locked symbol. Press the necessary key sequence to unlock the key.
  • Page 100 Make sure that the network name on the CK31 is the same as the network name of the access point that you are trying to communicate with. The default network name is “INTERMEC.”...

  • Page 101: Problems With Wireless Connectivity

    (if possible) from the host so that the TCP session is maintained while a CK31 is suspended. • The CK31 is not connected to the access point. The no network connection icon Make sure the access point is turned on and )appears on the status bar.The...

  • Page 102: Problems Transmitting Data Through The Serial Port

    • Make sure the CK31 is connected to the PC, host computer, or RS-232 serial device using the appropriate cable adapter and null modem cable. • If the CK31 is in a communications dock, make sure that the communications dock is connected to the serial device using the appropriate cable.
  • Page 103 Chapter 5 — Troubleshooting and Maintaining the CK31 Problems While Scanning Bar Codes (continued) Problem Solution • Make sure you aim the scanner beam so it crosses the The scanner will not read the bar code entire bar code label in one pass.

  • Page 104: Booting The Ck31

    To warm boot the CK31 • Press and hold I for 5 seconds. The CK31 tells you it is performing a warm boot and the screen comes back up to the start screen.
  • Page 105 à zéro le bouton. 3 Replace the battery. The battery light on the CK31 blinks three times and the CK31 starts the power on sequence. Note: Date and time settings are not saved through a cold boot.

  • Page 106: Cleaning The Scanner Window And Screen

    • Clean the scanner window. • Clean the CK31 screen. Clean the scanner window and CK31 screen as often as needed for the environment in which you are using the computer. To clean the CK31, use a solution of ammonia and water.

  • Page 107: Specifications

    Specifications CK31 Handheld Computer User’s Manual...

  • Page 108: Physical And Environmental Specifications

    Appendix A — Specifications Physical and Environmental Specifications Use this section to locate technical information about the CK31 and its available features and options. Physical Dimensions Length: 23.4 cm (9.22 in) Width: 9 cm (3.54 in) Thickness: 5.3 cm (2.07 in) Weight: 594 g (20.8 oz)
  • Page 109 100% contrast 0,33 mm/ 13 mils/ 25% contrast 25% contrast Reading distances on the 2D line Symbology Density Density (mm) (mil) (mm) (mm) (inch) (inch) Code 39 0.125 0,33 mm/ 13 mils/ 100% contrast 100% contrast CK31 Handheld Computer User’s Manual...

  • Page 110: Accessories For The Ck31

    AC2 4-Bay Battery Charging Dock Use the AC2 to charge up to four AB1 batteries without having to remove them from the CK31. You can insert up to four CK31s with batteries installed making it easy to remember to charge your batteries overnight.

  • Page 111: Typing Characters Not Printed On The Keypad

    CK31. AD1 Communications Dock Use the AD1 to charge your AB1G battery and provide power to your CK31 while still having the ability to communicate via a serial, Ethernet, or USB port. AD2 4-Bay Communications Dock Use the AD2 to hold up to four CK31s with a battery installed.
  • Page 112 C and then K “ ‘ C and then L C and then N C key and then O C and then P C and then Q C and then R C and then T Not hidden CK31 Handheld Computer User’s Manual...
  • Page 113 « C and then L ‘ C and then N C key and then O C and then P C and then R Not hidden Not hidden < Not hidden > Not hidden Not hidden CK31 Handheld Computer User’s Manual...
  • Page 114 Appendix A — Specifications CK31 Handheld Computer User’s Manual...

  • Page 115: Default Settings

    Default Settings CK31 Handheld Computer User’s Manual...

  • Page 116: Default Configuration

    Default Configuration Use the following tables to see the default configuration settings of the CK31. If you restore the CK31 to factory default settings, it will use these values. The tables are organized according to the options in Intermec Settings. For detailed information on most of the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529).
  • Page 117 Decode Security Settings Default Value Consecutive Data Validation Virtual Wedge Settings Default Value Virtual Wedge Enable Enable Grid Null Default Communications Configuration Communication Settings Default Value DHCP Enable DHCP Client Identifier Null Device Name WindowsCE CK31 Handheld Computer User’s Manual...
  • Page 118 Baud Rate 115200 bps Parity Even Data Bits 7 bits Stop Bits 1 stop bit Flow Control None Protocol Configurable EOM1 0x03 EOM2 No characters 0x02 Reader Command Enabled without TMF Disable Handshake 0x00 - Disable CK31 Handheld Computer User’s Manual...
  • Page 119 15 seconds Maximum Backlight Level Backlight On Good Read Screen Rotation Disable Keypad Adjust Beeper Volume Enable Adjust Display Contrast Enable Adjust Backlight On and Off Enable Task Manager Enable Configure Boot Functionality Warm boot CK31 Handheld Computer User’s Manual...
  • Page 120 Appendix B — Default Settings Default Device Settings Configuration (continued) Device Settings Default Value Power Management User Idle 1 minute System Idle 1 minute Suspend 1 minute Backup Files Location Flash File System Start Page File://\windows\itcbrowserck31.htm CK31 Handheld Computer User’s Manual...

  • Page 121: Reprogrammable Keypad

    Reprogrammable Keypad CK31 Handheld Computer User’s Manual...

  • Page 122: Reprogramming The Keypad

    Appendix C — Reprogrammable Keypad Reprogramming the Keypad You can use the reprogrammable keypad utility of the CK31 to: • change the functionality of keypad keys or key combinations. • create keypad macros. Use this table to understand how to navigate through the reprogrammable keypad utility.
  • Page 123 The Key Reprogram Feature dialog box appears. 4 Tap Yes. 5 Press Ctl Alt Shift U. The reprogrammable keypad utility appears. Programming a Unicode Character You can program any Unicode character to any key or modified key combination. CK31 Handheld Computer User’s Manual...
  • Page 124 Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Unicode Character and press Enter. The Unicode dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 125 1 Start the reprogrammable keypad utility. 2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields. 3 Press Enter. The select modifiers dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 126 Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Reprogram VKEY and press Enter. The Virtual Key (VKEY) dialog box appears. 7 Select the Entry Mode for the VKEY character. CK31 Handheld Computer User’s Manual...
  • Page 127 • Contrast Key • Volume Key • Mouse Key Toggle • Rotate Display • Insert VKey • LWIN VKey (Menu launch on CK31) • Delete VKey • Backtab VKey • Pan Mode Toggle • High Contrast Toggle (Accessibility changes to system colors) •...
  • Page 128 For example, if you want to press Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 129 1 Start the reprogrammable keypad utility. 2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields. 3 Press Enter. The select modifiers dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 130 Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key. 5 Press Enter. The Key Response dialog box appears. 6 Select Run Program and press Enter. The application dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 131 2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields. 3 Press Enter. The select modifiers dialog box appears. 4 Press Enter. The Key Response dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 132 For help restoring defaults, see “Restoring Default Settings” on page To remove all reprogramming modifications 1 Press Ctl Alt Shift D. The Remove all keypad modifications dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 133 3 Tap Yes or No. You will hear a beep when your changes are successful. To remove one reprogramming modification 1 Press Ctl Alt Shift D. The Remove all keypad modifications dialog box appears. 2 Tap No. The next dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 134 Enter. You will hear a beep when your changes are successful. Finding the Registry Entries for Keypad Changes The CK31 provides registry files for each keypad change you make. These files are located at: \CK_FFS\KeypadMods\KeypadModxxxx.reg Each modification has its own entry. To combine entries, copy all the keys into a single registry file and combine identical keys to contain the data from both files.

  • Page 135: Creating Keypad Macros

    Before you can record a macro, you need to enable the keypad macro utility. To enable the keypad macro utility 1 Double-tap My Computer. 2 Double-tap the Windows folder. 3 From the Windows folder, double-tap FilterKeysToggle.exe. The Key Reprogram Feature dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 136 1 Start the keypad macro utility. 2 Press the key you want to activate the macro twice. The hexadecimal scan code for the key appears in both fields. 3 Press Enter. The select modifiers dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 137 Delay. If you select Timed, the key response delay matches the timing of the key press. If you select Manual, you need to enter the time for the delay. 7 Press Enter. The macro entry dialog box appears. CK31 Handheld Computer User’s Manual...
  • Page 138 To remove all macros 1 Press Ctl Alt Shift C. The Remove all keypad macros dialog box appears. 2 Tap Yes. A dialog box appears asking if you want to remove the entry from permanent storage. CK31 Handheld Computer User’s Manual...
  • Page 139 Enter. You will hear a beep when your changes are successful. Finding the Registry Entries for Keypad Macros Registry files for each keypad macro are provided for you. These files are located at: \CK_FFS\KeypadMods\KeypadModxxxx.reg CK31 Handheld Computer User’s Manual...
  • Page 140 [HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD] "ScancodeFilterArray"=hex:\ 0d,00,05,00,06,00,06,00,00,00 "KeyMacro0x50d"=hex:\ 0a,00,00,00,00,00,00,00,\ 0a,f0,00,00,a0,00,00,00,\ 11,00,00,00,19,00,00,00,\ 11,f0,00,00,6c,00,00,00,\ 19,00,00,00,19,00,00,00,\ 19,f0,00,00,6b,00,00,00 Your combined reg file should look like this: "ScancodeFilterArray"=hex:\ 08,00,0d,00,06,00,06,00,00,00, 0d,00,05,00,06,00,06,00,00,00 "KeyMacro0xd08"=hex:\ 08,00,00,00,00,00,00,00,\ 08,f0,00,00,7a,00,00,00,\ 10,00,00,00,19,00,00,00,\ 10,f0,00,00,01,00,00,00,\ 18,00,00,00,19,00,00,00,\ 18,f0,00,00,6e,00,00,00 "KeyMacro0x50d"=hex:\ 0a,00,00,00,00,00,00,00,\ 0a,f0,00,00,a0,00,00,00,\ 11,00,00,00,19,00,00,00,\ 11,f0,00,00,6c,00,00,00,\ 19,00,00,00,19,00,00,00,\ 19,f0,00,00,6b,00,00,00 CK31 Handheld Computer User’s Manual...

  • Page 141: Index

    Index CK31 Handheld Computer User’s Manual...
  • Page 142 22 developing new, 56 scanning with, 22 developing with SDK, 56 tips for improving performance, 23 installing on the CK31, 58 reading distances, 98 installing using Avalanche, 64 3270/5250 TE keypads, typing hidden installing with ActiveSync, 59...
  • Page 143 802.1x security, 44 system, 67, 86 troubleshooting, 87–88 CCX v1.0 compliance, 3, 38 CK31 parameters, 26 certificates, loading for security, 50 LEAP security, 47 changing a password, 64 security, 37 serial communications, 33 CK31 Handheld Computer User’s Manual...
  • Page 144 53 using Setup Assistant, 27 Display Test, diagnostics screen, 77 contacting Intermec by phone, ix disposing the battery, 5 copy files to CK31 using ActiveSync, 61 E, F copyright information, xi electrical specifications, 96 CPU Register, Enroll Certificates, 50...
  • Page 145 Index green key menu structure, illustrated, 29 illustration, 8 navigating within, 30 using, 9 opening on the CK31, 28 gun. See CK31 package for Wavelink Avalanche, 32 handle, accessory described, 99 using to configure the CK31 Hardware remotely, 32 Diagnostics menu, 72...
  • Page 146 Intermec Settings, 30 programming network keys, 110 connection, testing, 80 the CK31, 56 Information, diagnostics Protected Extensible Authentication screen, 80 Protocol (PEAP), described, 44 protocols supported, 34 Test, diagnostics screen, 80 no network connection icon, troubleshooting, 89 CK31 Handheld Computer User’s Manual...
  • Page 147 122 See also touch screen keypad macros, 127 SD card remapping keys, 119 inserting or removing, 23 remotely managing the CK31, using Memory Test, diagnostics screen, 83 Avalanche, 64 using to install applications, 63 removing using to store applications, 58...
  • Page 148 91 default, 20 configuring 802.1x security, 87–88 supported, 97 guide to finding solutions, 85 synchronizing time on CK31, 32 lost network connection after System Diagnostics menu, 72 suspend, 89 operating the CK31, 86 preventive maintenance, 94...
  • Page 149 9 TE 2000 keypad, 8 touch screen, 12 Virtual Key (VKey) program to any key or key combination, 113 selecting an entry mode, 114 volume, changing beeper, 19 VT/ANSI keypad, typing hidden characters, 101 CK31 Handheld Computer User’s Manual...
  • Page 150 Index CK31 Handheld Computer User’s Manual...
  • Page 151 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com CK31 Handheld Computer User's Manual *075207-001* P/N 075207-001...

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