Table 1. Alert Codes and Troubleshooting
Applicable
Alert
Priority
System
Code
Condition
Components
704
Moderate
S30
705
Moderate
S30
S30 Mag-Lock
65537
Critical
Base
S30 HD Wall
65539
Critical
Display
65543
Info
S30
65544
Critical
S30
Critical alerts are displayed on the Home screen, in the Homeowner alert button, and in the Installer alert button. Minor and
moderate alerts are found only in the Installer alert button.
Alert Text
Component or System Operational State and Troubleshooting Tip
The thermostat is reading
indoor humidity levels
above the pre-pro
" Recalibrate thermostat to clear.
grammed limit.
" Replace thermostat, if needed.
The thermostat is reading
indoor humidity levels be
low the pre-programmed
limit.
Missing base.
Base not detected for more than 30 seconds.
Missing thermostat
Thermostat not detected for more than 30 seconds.
Firmware updated
When new firmware has been successfully updated to iComfort
Too many siblings
The system is limited to no more than five (5) Smart Hubs in a local Wi-Fi network
®
48
How to clear alert code
Automatically clears when the
system detects that the issue no
longer exists.
Automatically clears once is de
tected for two seconds.
Automatically clears once is de
tected for two seconds.
Clears automatically after suc
S30.
cessfully update.
Once the system detects that only
five or less Smart Hubs are de
tected on the network will the alert
code automatically clears.