Troubleshooting Your Telephone - Comdial DXP Impact Reference Manual

Non-lcd telephone dxp, dxp plus, and fx series digital communications system
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GCA70–249
11
Troubleshooting
Your Telephone
Symptom
INTERCOM light flashing.
HOLD light flashing with no line
on hold.
MUTE light on.
SPEAKER light on steady.
Error Tone
(three steady tones)
If you can not receive a voice
announce call.

Troubleshooting Your Telephone

Possible Cause
Your messaging is set. Press
INTERCOM, then dial # 02 and
hang up.
Station is ringing with ringer off.
Another telephone has activated
your message waiting light. Press
INTERCOM and then press
HOLD to retrieve message. This
action will call call party who
activated light. Once you have
received message, party who
activated light (while still talking
to you) must press INTERCOM
to turn off the light.
MUTE is activated. To cancel,
press MUTE.
Background music feature
activated even though the system
does not provide background
music. To cancel, press
INTERCOM the dial #1.
May occur when incorrect buttons
are pressed during speed dial
programming. For example, if a
button has a line assigned to it, or
was not enabled for speed dial
programming by the installer.
Voice announce block has been
activated. To cancel, press
INTERCOM then dial #2.
Non-LCD Reference Manual 11 – 1
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