Troubleshooting Your Telephone - Comdial Impression 2022S series System Reference Manual

Troubleshooting Your Telephone

Problem
ITCM light flashing
HOLD light flashing
MUTE light is on
SPKR light is on, steady
Error Tone (three steady
tones)
You cannot receive a voice
announce call
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Possible Cause
Your messaging is set.
Another phone has
activated your message
waiting light
MUTE is activated
Background music is
activated
Incorrect buttons may
have been pressed
during autodial or speed
dial programming.
Voice announce block is
activated
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Possible Solution
Dial ITCM and "#02" and
hang up
Press ITCM and press HOLD
to retrieve the message.
This will call the party who
was attempting to reach
you. When you return the
call, the party who
activated the light must
press the ITCM button while
talking with you to turn off
the light
Press MUTE to cancel
Dial ITCM, then "#1" to
cancel
Dial ITCM then "#2" to
cancel
or call 800 362-6740