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Comdial DXP Impact Reference Manual

Non-lcd telephone dxp, dxp plus, and fx series digital communications system
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DXP, DXP Plus, and FX Series
Digital Communications System
Non-LCD Telephone Reference Manual
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TUV
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OPER
TRNS/CNF
HOLD
TAP
INTERCOM
SPEAKER
SHIFT
MUTE
telemanuals.com
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  • Page 1 telemanuals.com DXP, DXP Plus, and FX Series Digital Communications System Non-LCD Telephone Reference Manual MESSAGE TRNS/CONF SPEAKER MUTE HOLD SHIFT OPER OPER MUTE TRNS/CNF TRNS/CNF SPEAKER INTERCOM HOLD HOLD INTERCOM SPEAKER SHIFT MUTE...
  • Page 2 • Impact SCS 8212S-** Rev. A and later. • Impact SCS 8212N-** Rev. A and later. Contact your Comdial dealer for updates of this as well as other Comdial publications. C E R T I C E R T I...

  • Page 3: Table Of Contents

    telemanuals.com GCA70–249 Contents Contents Introducing The Telephone ......1–1 Using This Guide ....... 1–1 Overview .
  • Page 4 telemanuals.com Contents GCA70–249 Placing Calls On Hold....... . 4–1 Holding Calls........4–1 Handling Hold Recalls .
  • Page 5 telemanuals.com GCA70–249 Contents 7.17 Using The Tracker Paging System ....7–17 7.18 Using E and M Tie Lines ......7–19 7.19 Mark Problem Line .
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  • Page 7: Introducing The Telephone

    Introducing The Telephone Introducing The Telephone Using This Guide This user’s guide describes your Comdial Impact telephone and tells you how to use it. The sections in this introductory chapter help you become familiar with your telephone’s controls and indicators. The remaining sections are...
  • Page 8 Introducing The Telephone GCA70–249 You can program many of the buttons on your telephone to enhance the unit’s versatility and usability. These programming instructions are found in the following chapter: Programming Your Telephone For your convenience, a troubleshooting chart is provided in the following chapter: Troubleshooting Your Telephone There is a Quick Reference chart in the following chapter:...

  • Page 9: Overview

    GCA70–249 Introducing The Telephone Overview This user’s guide covers five different telephone models. The overall operation of each telephone is very similar, but there are several differences between the telephones: • The 8112N and 8212N do not have speakerphone capability. Therefore, you must lift the handset to perform any telephone functions (making calls, answering calls, programming your telephone, etc.).

  • Page 10: Using Your Speakerphone

    Introducing The Telephone GCA70–249 Using Your Speakerphone On the speakerphone-equipped models (8124S-**, 8112S-**, and 8212S-**) the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is...
  • Page 11 GCA70–249 Introducing The Telephone Speakerphone User Guidelines • Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. • Background noise may prevent the sound-activated switches from operating properly.

  • Page 12: Introducing The Telephone

    Introducing The Telephone GCA70–249 Line Buttons, DSS/BLF Buttons Programmable Buttons Handset Intercom Button* Dialpad* Telephone Speaker Message Button* TAP Button* MESSAGE Transfer/Conference Button* TRNS/CONF SPEAKER Speaker Button* MUTE HOLD Mute Button* SCS001 Volume Up Hold Button* Volume Down Microphone Opening *NOTE: These are default button locations.
  • Page 13 GCA70–249 Introducing The Telephone INL001 Handset Speaker Line Buttons, Dialpad DSS/BLF Buttons, Programmable Buttons Transfer/ Conference Volume Down Button Volume Up OPER Message TRNS/CNF Mute Button Waiting Light HOLD INTERCOM SPEAKER SHIFT MUTE Shift Button Intercom Microphone Speaker Hold Button TAP Button Button Button...

  • Page 14: Knowing Your Telephone's Functions

    Introducing The Telephone GCA70–249 Knowing Your Telephone’s Functions Your telephone provides many versatile features for your use. These features are explained in terms of what they allow you to do. Refer to section 1.5 Understanding What The Lights Mean for information about the lights associated with your telephone’s buttons.
  • Page 15 GCA70–249 Introducing The Telephone pressing this button and turning the shift light on before storing or automatically dialing a speed dial number from the second tier. Speaker (not available on 8112N and 8212N) • Sounds distant party’s voice. • Sounds ringing and call-in-progress tones. Speaker Button (not available on 8112N and 8212N) •...

  • Page 16: Understanding What The Lights Mean

    Introducing The Telephone GCA70–249 Understanding What The Lights Mean The lights (LEDs) on your telephone indicate the status of lines, features, and intercoms. Next to a Direct Station Select (DSS) button: Steady red = station is in use. Flashing red = station is receiving a call. Winking red = message-waiting light set for you by station associated with that DSS button.
  • Page 17 GCA70–249 Introducing The Telephone On steady (with telephone on hook and idle) = background music is turned on. Flashing = feature programming is in progress. Above the MUTE button: On steady = called party cannot hear your conversation. Above the SHIFT button: On steady = shift mode is activated to allow access to second level speed dial numbers programmed at DSS button locations.

  • Page 18: Adjusting The Telephone Pedestal

    Introducing The Telephone GCA70–249 Adjusting The Telephone Pedestal (Models 8212S and 8212N only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. •...

  • Page 19: Answering Calls

    telemanuals.com GCA70–249 Answering Calls Answering Calls Answering Outside Calls A call that rings on an outside line will sound long, single-tone bursts and will light the line status light. If the installer enabled ringing line preference at your station, an orange light flashes next to the line that your station will answer when you lift the handset;...

  • Page 20: Answering Calls At Monitored Stations

    Answering Calls GCA70–249 Answering Calls At Monitored Stations Your telephone may have the personal intercom number of another telephone appearing at a button location. You can use the light associated with this button to monitor the status of that telephone, and you can press the button to make a call to that telephone if you wish.

  • Page 21: Answering Night Transferred Calls

    GCA70–249 Answering Calls Answering Night Transferred Calls The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. Additionally, the installer can program the system for night-answer zones (up to four) with a loud bell associated with each zone.

  • Page 22: Making A Call Pick-Up

    Answering Calls GCA70–249 Making A Call Pick-Up Often, the installer arranges several telephones together in a user group. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you know the telephone’s extension number.

  • Page 23: Responding To A Subdued Off-Hook Voice Announcement

    GCA70–249 Answering Calls Responding To A Subdued Off-Hook Voice Announcement Your installer can set your speakerphone to receive a Subdued Off-Hook Voice Announcement (SOHVA). This feature allows an intercom caller to break into your call by making an announcement through your handset receiver.
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  • Page 25: Making Calls

    telemanuals.com GCA70–249 Making Calls Making Calls Making Calls The 8212N and 8112N telephones require that you lift the handset before performing any operations with the telephone. When using the 8212S, 8112S, and 8124S, however, you may do one of three things in order to use the telephone: lift the handset, press the INTERCOM button, or press the SPEAKER button.
  • Page 26 Making Calls GCA70–249 • To automatically dial a speed dial number stored at one of the programmable buttons on your station (8112N and 8212N), 1. Lift handset and press TAP. 2. Press preprogrammed speed dial button (line selection is usually a part of the stored speed dial number), —OR—...

  • Page 27: Dialing Manually

    GCA70–249 Making Calls Dialing Manually You can manually dial a number over any telephone line you select. Or, if the installer assigned a prime line or the idle line preference feature to your speakerphone, it will automatically select a line for use when you lift the handset.
  • Page 28 Making Calls GCA70–249 • To later redial the saved number, 1. Lift handset or press line button. 2. Press SAVE NUMBER REDIAL button (system automatically dials the number that you saved earlier). 3.4.1 Using The Automatic Redial Feature (8124S, 8112S and 8212S only) If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue.

  • Page 29: Using Line Groups

    GCA70–249 Making Calls • To interrupt the redialing procedure so that you can use your telephone to make a call, NOTE: You can only do this if the suspend automatic redial feature is enabled. 1. While your telephone is in the process of dialing a number, press the AUTOMATIC REDIAL button twice.

  • Page 30: Waiting For A Line (Queuing)

    Making Calls GCA70–249 Waiting For A Line (Queuing) If all the lines in a line group are busy, you can place your telephone in a queue to await an idle line. When you share a line with another telephone and the line is busy, you can place your telephone in a queue to await the idle line.
  • Page 31 GCA70–249 Making Calls (The following instructions assume a tone-first default setting. Any user can change a call to voice announce signaling by pressing the INTERCOM button again after dialing the extension number or by pressing the DSS button again.) • To manually cause the other telephone to ring, 1.

  • Page 32: Camping On At A Busy Station And Waiting For An Automatic Callback

    Making Calls GCA70–249 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy tone or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available.

  • Page 33: Camping On At An Idle Station And Waiting For An Automatic Callback

    GCA70–249 Making Calls Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when any activity is initiated at that station.

  • Page 34: Camping On At A Busy Station And Waiting For An Answer (Call Waiting)

    Making Calls GCA70–249 3.10 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on the line for an answer (you must be using the handset for this feature to work).

  • Page 35: Overriding A Call Or A Do Not Disturb Condition At Another Telephone

    telemanuals.com GCA70–249 Making Calls 3.11 Overriding A Call Or A Do Not Disturb Condition At Another Telephone (Executive Override) You can override a call in progress or a Do Not Disturb condition at another telephone if the system installer has enabled the executive override feature at your telephone.

  • Page 36: Making A Subdued Off-Hook Voice Announcement

    Making Calls GCA70–249 3.12 Making A Subdued Off-Hook Voice Announcement (SOHVA) You can make a subdued voice announcement to another station that is off-hook and busy on a call if the system is arranged to provide this feature. Your telephone provides a SOHVA button for this purpose. You decide whether to deliver a SOHVA message, camp on at that station, set a message-waiting indicator, or hang up when you hear an intercom busy tone.

  • Page 37: Placing Calls On Hold

    telemanuals.com GCA70–249 Placing Calls On Hold Placing Calls On Hold Holding Calls You can place a call on hold and pick it back up a short time later. With a regular hold, you can pick up the held call at your telephone or another user can pick the call up.
  • Page 38 Placing Calls On Hold GCA70–249 NOTE: The TAP always retrieves the last number placed on hold, regardless of whether you have line appearance for the line on which the call is holding. • To place a call on exclusive hold, 1.

  • Page 39: Handling Hold Recalls

    GCA70–249 Placing Calls On Hold Handling Hold Recalls After a call has been on hold for a period of time (set by the installer of your system), the system will cause a hold recall tone burst to sound at your telephone and the flash rate of the line button to become faster. If the call is on exclusive hold, it will revert to manual hold after the hold recall period (you will hear four short tone bursts at 12-second intervals).

  • Page 40: Parking Calls

    Placing Calls On Hold GCA70–249 Parking Calls You can place a call on hold in the system so that it can be answered from any station that does not have line appearance for the call. You accomplish this by placing the call in one of nine park orbits, where the call remains until it is answered.

  • Page 41: Handling Park Recalls

    GCA70–249 Placing Calls On Hold Handling Park Recalls When a parked call times out of the system, it will return to your telephone in the form of a park recall (you will hear four short tone bursts at 12-second intervals). •...
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  • Page 43: Transferring Calls

    telemanuals.com GCA70–249 Transferring Calls Transferring Calls Transferring Calls—Screened You can answer a call at your speakerphone and transfer it to another telephone. If you first identify the caller to the party receiving the transfer (giving that user the opportunity to prepare for the call), you have made a screened transfer.

  • Page 44: Transferring Calls-Unscreened

    Transferring Calls GCA70–249 Transferring Calls—Unscreened You can answer a call at your speakerphone and transfer it to another telephone. If you transfer the call without first announcing it, you have made an unscreened transfer. If the telephone to which you are transferring the call is busy, you must recover the call yourself or choose one of several options that may be available at your station.

  • Page 45: Making A Hot Transfer

    GCA70–249 Transferring Calls Making A Hot Transfer A hot transfer is a type of screened transfer. To perform a hot transfer, you voice announce the transfer over the speaker of the telephone that you want to receive the transfer, and release the call to that telephone. The system handles the release in a way that does not require the called party to retrieve the call (the call does not ring at the station).

  • Page 46: Transferring Calls Using Quick Transfer

    Transferring Calls GCA70–249 Transferring Calls Using Quick Transfer When the quick transfer method has been programmed by the installer, it allows you to do an automatic screened or unscreened transfer of an incoming line call without pressing the TRANSFER/CONFERENCE button. The transfer occurs automatically whenever you answer a call and then dial the intercom number, or trunk group access or ARS access code for the transfer location.

  • Page 47: Conferencing Calls

    telemanuals.com GCA70–249 Conferencing Calls Conferencing Calls Conferencing Telephones Together When you join your speakerphone together with several other telephones on the same call, the result is called conferencing. When using the DXP system, you can make conference calls that involve up to five parties, including you as the originating party, in any combination of outside lines and intercom parties.
  • Page 48 Conferencing Calls GCA70–249 • To retrieve a line from hold and bring that party back into the conference, 1. Press TRANSFER/CONFERENCE. 2. Press line button. 3. Press TRANSFER/CONFERENCE. NOTE: If all the conference circuits are busy, you will not be able to add a party to the conference.

  • Page 49: Using The Other Telephone Features

    telemanuals.com GCA70–249 Using The Other Telephone Features Using The Other Telephone Features Blocking Voice-Announce Calls You can prevent voice announcements from sounding over your telephone speaker if you wish. This feature also blocks subdued off-hook voice announcements. • To block voice-announced calls, 1.

  • Page 50: Diverting Incoming Calls To Another Station

    Using The Other Telephone Features GCA70–249 Diverting Incoming Calls To Another Station Call diverting permits you to send an incoming call to another station that you have previously designated. You can divert an incoming call to the designated station whether you are busy or idle. You must program a CALL FORWARD button (using the instructions in the programming section) on your speakerphone to serve as a call divert button.

  • Page 51: Entering Account Codes

    GCA70–249 Using The Other Telephone Features Entering Account Codes If the installer has arranged your system for account code entry* to enhance the SMDA reports, you may be signaled to enter an account code before dialing or after answering a call. Depending upon how the installer has programmed your system, these account codes may be “forced”...

  • Page 52: Entering Authorization Codes

    Using The Other Telephone Features GCA70–249 7.4 Entering Authorization Codes Authorization codes give you a walking class of service option. Walking class of service provides you with the ability to use your class of service (COS) features, prime line assignments, and exception numbers on any telephone in the system.

  • Page 53: Forwarding Calls

    GCA70–249 Using The Other Telephone Features • To unlock your telephone, 1. Press installer-programmed LOCK button. 2. dial your authorization code (remember, include any pauses that you inserted when you locked your telephone). Forwarding Calls You can permanently forward the calls that normally ring at your telephone to another telephone.

  • Page 54: Listening To A Call Over The Telephone Speaker (Group Listening)

    Using The Other Telephone Features GCA70–249 Listening To A Call Over The Telephone Speaker (Group Listening) You can turn on the speaker in your speakerphone while you have the handset lifted. The distant party’s voice then sounds over the speaker as well as over the handset;...

  • Page 55: Monitoring A Conversation Between Two Telephones (Service Observing)

    GCA70–249 Using The Other Telephone Features Monitoring A Conversation Between Two Telephones (Service Observing) If your speakerphone provides the installer–programmed service observing feature, you can use it to monitor a conversation or activity at another telephone in an undetected manner. You can use this feature while you are in the speakerphone mode or off-hook.

  • Page 56: Sending A Paging Announcement

    Using The Other Telephone Features GCA70–249 7.10 Sending A Paging Announcement Your system provides an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds the announcement only through those telephones located in a specific area.

  • Page 57: Setting A Do Not Disturb Condition

    GCA70–249 Using The Other Telephone Features 7.11 Setting A Do Not Disturb Condition At Your Station This feature keeps calls from ringing at your speakerphone, and makes your station appear busy to intercom calls. If your installer has programmed your station to have this feature, you can enable it as needed.

  • Page 58: Setting The Volume Control

    ICVOL handset. The ICVOL is an amplified handset with its own volume control, making it useful in noisy environments. For ordering information, contact your Comdial dealer. • There are four ringer loudness levels (plus an off position). Set these levels as follows: 1.
  • Page 59 telemanuals.com GCA70–249 Using The Other Telephone Features • There are eight speaker loudness levels. Set these levels for the current call as follows: 1. While on a call and in speakerphone mode, press VOLUME UP or VOLUME DOWN once for each change in loudness you desire (since the 8112N and 8212N are not speakerphones, the speaker loudness setting is not available).

  • Page 60: Setting Your Personal Ringing Tones

    Using The Other Telephone Features GCA70–249 • To set a permanent speaker, handset, or group listening loudness for all future calls, 1. Press INTERCOM. 2. Activate speaker, handset, or group listen mode to be affected. 3. While in that mode, press VOLUME UP or VOLUME DOWN to adjust loudness.

  • Page 61: Switching The Dialing Mode

    GCA70–249 Using The Other Telephone Features 7.14 Switching The Dialing Mode Between Pulse And Tone If the telephone service in your locality is pulse (rotary dialing), the installer arranges your telephone to dial in this manner. If you need to send tones during a dialing sequence (for example, to send bank-by-telephone tones), you can convert to tone dialing mode while dialing.

  • Page 62: Using Direct Inward System Access (Disa)

    Comdial has taken reasonable steps in the design of all product features, including DISA, which protect against unauthorized or fraudulent access to, or use of, a system, or which protect against unauthorized, fraudulent or unaccounted-for access to, or use of, long distance lines.
  • Page 63 GCA70–249 Using The Other Telephone Features • To make a DISA call to an intercom number, 1. Dial number for DISA line (listen for voice prompt if available). 2. Dial extension number. 3. If station does not answer or is busy you will either hear busy tone or hear voice prompt if available.
  • Page 64 Using The Other Telephone Features GCA70–249 System Features Available To DISA Callers Default Dialing Code Account code entry Automatic route selection access Call waiting on busy Do not disturb override Intercom dialing/call announcing nnnn Message wait reset* Message waiting set* Personal speed dial* System speed dial Tracker access**...

  • Page 65: Using The Tracker Paging System

    GCA70–249 Using The Other Telephone Features 7.17 Using The Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, the system parks the call in orbit for retrieval by the paged party.
  • Page 66 Using The Other Telephone Features GCA70–249 • To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. Answer call and press TRANSFER/CONFERENCE. 2. Dial extension number. 3.

  • Page 67: Using E And M Tie Lines

    GCA70–249 Using The Other Telephone Features 7.18 Using E and M Tie Lines E & M tie line operation is typically used in applications where one group of users often need to call parties located in one or more remote locations.
  • Page 68 Using The Other Telephone Features GCA70–249 • To transfer a call over an E & M tie line, 1. Answer the incoming call. 2. Press the TRANSFER/CONFERENCE button. (You can eliminate this step if the installer has configured your system for quick transfer and you are accessing the E & M line with a group access code.) 3.
  • Page 69 GCA70–249 Using The Other Telephone Features • To set up a conference call on an E & M tie line, 1. Make first call. 2. Press TRANSFER/CONFERENCE; call is placed on hold automatically. 3. Select next line and make next call. 4.

  • Page 70: Mark Problem Line

    Using The Other Telephone Features GCA70–249 7.19 Mark Problem Line Your programmer can arrange the system so you can mark a line that is not functioning properly. You do this by pressing a pre-programmed MARK button or by dialing a feature code of your choice. After you have marked a particular line a programmed number of times, the system takes the line out of service (unless programmed otherwise).

  • Page 71: Using The Imist Module

    NOTE: The IMIST module has a separate power supply. The wall transformer is a UL and CSA approved Class 2 device operating from 120 Vac, 60 Hz, 16 watts and provides an output of 24 Vac at 450 mA. For replacement, order Comdial P/N DIU-PTR. ower...
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  • Page 73: Sending And Receiving Non-Verbal Messages

    telemanuals.com GCA70–249 Sending And Receiving Non-Verbal Messages Sending And Receiving Non-Verbal Messages Lighting The Message-Waiting Light If the system installer designates your speakerphone as a central message desk or programs it to have message-wait originate ability, you can turn on the message-waiting light of any other telephone. This light lets that telephone user know that you have a message for him or her.
  • Page 74 Sending And Receiving Non-Verbal Messages GCA70–249 • To turn on the message-waiting light (and a broken dial tone) at an idle telephone, 1. Press INTERCOM. 2. Dial 3. Dial extension number of station to be alerted. The message-waiting light of called station will flash. •...

  • Page 75: Sending Messages To Lcd Speakerphones

    GCA70–249 Sending And Receiving Non-Verbal Messages Sending Messages To LCD Speakerphones You can set system-supplied messages at your station to be received and displayed by a calling LCD speakerphone. These messages give the caller information on your telephone status. Get a list of the available messages from the attendant and write them on the blank chart on the next page.
  • Page 76 Sending And Receiving Non-Verbal Messages GCA70–249 LCD MESSAGE LIST (Write the attendant supplied messages here.) Dial Code Message Back at (default message 1) Call (default message 2) Ask them to hold (default message 3) Take a message (default message 4) I will call back (default message 5) 8 –...

  • Page 77: Sending Response Messages

    GCA70–249 Sending And Receiving Non-Verbal Messages Sending Response Messages By programming one or more RESPONSE MESSAGE buttons on your speakerphone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 30 system-supplied messages, or you can send the same message each time the situation arises.
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  • Page 79: Programming Your Telephone

    telemanuals.com GCA70–249 Programming Your Telephone Programming Your Telephone Programming For Speed Dialing Speed dialing is a feature that lets you: • store and dial lengthy numbers using one or two buttons, • store and dial intercom numbers of frequently called telephones. •...
  • Page 80 Programming Your Telephone GCA70–249 Speed Dial Numbers (Programmable Buttons) Personal Speed Dial Numbers (Keypad Buttons) 9 – 2 Non-LCD Reference Manual...

  • Page 81: Storing Speed Dial Numbers

    GCA70–249 Programming Your Telephone Storing Speed Dial Numbers • To store an outside number as a speed dial number, proceed as follows: NOTE: Programming overwrites existing speed dial numbers at button locations. 1. Press INTERCOM. 2. Dial 3. Press programmable button or dial pad button to choose storage location (remember, to access second level storage at a programmable button, press SHIFT first).

  • Page 82: Storing Dss Numbers

    Programming Your Telephone GCA70–249 Storing DSS Numbers • To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. Press INTERCOM. 2. Dial 3. Press programmable button to choose DSS location. 4.

  • Page 83: Storing The Feature Buttons

    GCA70–249 Programming Your Telephone Storing The Feature Buttons If you find that you are using certain features often, you can create feature access buttons to make operations easier. Some features that you may want to use frequently are defined as follows: Account Code Button (ACCT)—allows you to enter an account code for call record purposes.
  • Page 84 Programming Your Telephone GCA70–249 You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use quite often. To find your feature codes of interest, turn to the Quick Reference Guide located at the end of this publication. •...

  • Page 85: Storing The Response Message Button

    GCA70–249 Programming Your Telephone Storing The Response Message Button You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, or to send an LCD message to another LCD telephone that you call and receive a busy signal or no answer.
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  • Page 87: Operating Your Telephone With A Dss/Blf Console

    telemanuals.com GCA70–249 DSS/BLF Console Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB24X, IB48X, and IB64X consoles have additional buttons and status lights that extend the memory button capability of your telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using instructions provided in chapter 9, Programming Your Telephone.
  • Page 88 DSS/BLF Console GCA70–249 10.1.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console.

  • Page 89: Troubleshooting Your Telephone

    telemanuals.com GCA70–249 Troubleshooting Your Telephone Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM, then dial # 02 and hang up. Station is ringing with ringer off. HOLD light flashing with no line Another telephone has activated on hold.
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  • Page 91: Index

    GCA70–249 Index Index Access Codes, Storing ......9–5 — 9–6 Account Codes ........7–3 Adjusting The Telephone Pedestal .
  • Page 92 Index GCA70–249 Conferencing Calls ........6–1 Conferencing Telephones Together .

  • Page 93: Q Uick Reference Guide . . . . . . . . . . . . . . . . . . . . . Quick

    GCA70–249 Index Line Groups, Using ........3–5 Listening To A Call Over The Telephone Speaker.
  • Page 94 Index GCA70–249 Redial Feature, Automatic ....... 3–4 Redialing A Previously Dialed Number..... 3–3 Redialing A Saved Number .
  • Page 95 GCA70–249 Index Understanding What The Lights Mean ....1–10 Using Background Music....... 7–13 Using Direct Inward System Access .
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  • Page 97: A Appendix A

    telemanuals.com GCA70–249 Quick Reference Guide Appendix A Quick Reference Guide This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach this sheet and keep it near your telephone to serve as a stand alone reference. Remember, chapter 9 describes how to program these codes on your telephone at unused programmable buttons.
  • Page 98 telemanuals.com Quick Reference Guide GCA70–249 Button Feature Enable Code Disable Code Mnemonic Call Forward, INTERCOM Ring—No Answer, INTERCOM FWDRA All Calls Call Forward, INTERCOM Ring—No Answer, INTERCOM FWDRP Personal Calls Call Park, Orbit INTERCOM PARK 91–99 (91–99) 1–9 INTERCOM # PARK Call Park, Pick Up (91–99)
  • Page 99 telemanuals.com GCA70–249 Quick Reference Guide Button Feature Enable Code Disable Code Mnemonic Line Pick Up From Any INTERCOM TAFS1–4 Station, Zones 65–68 1–4 Line Pick Up From Any INTERCOM 69 TAFS Station, All Zones Meet Me INTERCOM 78 MMEPG Answer Page INTERCOM INTERCOM # 3 Message Waiting...
  • Page 100 telemanuals.com Quick Reference Guide GCA70–249 Button Feature Enable Code Disable Code Mnemonic Speed Dial, System Speed Dial, INTERCOM Programming INTERCOM Station Lock LOCK #04 + code Tracker Page, INTERCOM TRACK Send Tracker Page, INTERCOM Receive #8 + orbit code Tracker Pager INTERCOM # INTERCOM INTERCOM...
  • Page 101 NOTES...
  • Page 102 NOTES...
  • Page 103 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to...
  • Page 104 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–249.05 8/97...

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