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Comdial DXP Series User Manual

Dxp, dxp plus, and fx series digital communications system single-line proprietary telephone station
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DXP, DXP Plus, and FX Series
Digital Communications System
Single-Line Proprietary Telephone
Station User's Guide
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HOLD
TAP

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Summary of Contents for Comdial DXP Series

  • Page 1 DXP, DXP Plus, and FX Series Digital Communications System Single-Line Proprietary Telephone Station User’s Guide OPER unisyn09.cdr HOLD...
  • Page 2 FX Series with Software Revision 12A and later ® Comdial strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility.

  • Page 3: Table Of Contents

    GCA70-227 Contents Contents 1 Introducing the Telephone ....1-1 Introducing this Guide ........1-1 Getting a Dial Tone ..........1-1 Understanding the Message Waiting Light ..1-2 Introducing the DigiTech Model 7701X ....
  • Page 4 Contents GCA70-227 7 Using the Other Features ....7-1 Using Call Forwarding........7-1 Making a Paging Announcement......7-2 Switching the Dialing Mode....... 7-3 Programming Your Telephone ......7-3 Setting Your Personal Ringing Tones ....

  • Page 5: Introducing The Telephone

    GCA70-227 Introducing the Telephone Introducing the Telephone Intoducing this Guide This guide is intended to be used with either the DigiTech model 7701X or the Impression model 2101N telephone. Both of these models are single-line proprietary telephones with very few differences between them.

  • Page 6: Understanding The Message Waiting Light

    Introducing the Telephone GCA70-227 Understanding the Message Waiting Light Your telephone has a message waiting light. On the DigiTech Model 7701X, this light is located under the dial pad. On the Impression Model 2101N, it is located adjacent to the HOLD button. Different activities are indicated by different flash rates of the message waiting light.

  • Page 7: Introducing The Impression Model 2101N

    GCA70-227 Introducing the Telephone Introducing the Impression Model 2101N HANDSET TRANSFER/ CONFERENCE BUTTON unisyn16 MESSAGE WAITING LIGHT TAP BUTTON HOLD BUTTON INTERCOM BUTTON Impression Model 2101N Telephone SLPS Station User's Guide 1–3...
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  • Page 9: Answering Calls

    GCA70-227 Answering Calls Answering Calls Answering Calls Ringing at Your Station • To answer a call, 1. Lift handset. Answering Calls Ringing at Another Station • To answer a call that is ringing at a particular station (call pickup), 1. Lift handset. 2.

  • Page 10: Answering Subdued Off-Hook Voice Announcement (Sohva)

    Answering Calls GCA70-227 Answering A Subdued Off-Hook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHVA). If so, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear.

  • Page 11: Making Calls

    GCA70-227 Making Calls Making Calls Making Calls • To make a call using prime intercom (your telephone must be arranged for prime intercom), 1. Lift handset and listen for intercom dial tone. 2. Dial station number or intercom feature code. •...
  • Page 12 Making Calls GCA70-227 • To cancel queuing, 1. Lift handset and hear intercom dial tone. 2. Dial # 6. 3. Hang up handset. • To make a call using prime line or idle line preference (your telephone must be arranged for prime line or idle line preference), 1.

  • Page 13: Using Automatic Call-Back

    GCA70-227 Making Calls Using Automatic Call-Back • To arrange for the system to call back when a busy station becomes idle or rings with no answer, 1. Make intercom call and hear busy signal or ring-back tone. 2. Dial 3. Hang up (when called station becomes idle or is operated by its user, your station will ring.

  • Page 14: Using Call Waiting

    Making Calls GCA70-227 Using Call Waiting • To activate call waiting, 1. Make intercom call and receive busy signal, 2. Dial 6 (called party hears tone), 3. Wait on line for an answer. • To cancel call waiting and revert to automatic callback, 1.

  • Page 15: Holding Calls

    GCA70-227 Holding Calls Holding Calls Using Call Holding • To use manual HOLD 1. Press HOLD. 2. Hang up handset. • To return to call on HOLD 1. Lift handset. 2. Press TAP. • To place a call on exclusive HOLD 1.
  • Page 16 Holding Calls GCA70-227 • To retrieve a held call at another station, 1. Lift handset. 2. Press TAP and dial # 90. 3. Dial extension number of station that has the held call. 4. Answer call. • To answer a call at the extension receiving held call, 1.

  • Page 17: Using The Recall/Flash

    GCA70-227 Holding Calls Using the Recall/flash Feature Your host system provides certain features that you can access from your telephone. The installer will probably configure your system so that pressing TAP results in a flash signal to allow access to these features using dialed codes.
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  • Page 19: Transferring Outside Calls

    GCA70-227 Transferring Outside Calls Transferring Outside Calls Making a Screened Transfer • To make a screened transfer, 1. Answer outside call. 2. Press TAP (for DigiTech model), —OR— press TRANSFER/CONFERENCE (for Impression model). 3. Dial station number. 4. Upon answer, announce the call. 5.

  • Page 20: Making A Hot Transfer

    Transferring Outside Calls GCA70-227 Making A Hot Transfer • To make a hot transfer, 1. Answer call. 2. Press TAP (this places the call on hold). 3. Dial extension number of telephone to receive the transfer. 4. Announce call. 5. Press TAP. 6.

  • Page 21: Conferencing Stations Together

    GCA70-227 Conferencing Conferencing Stations Together Conferencing (DigiTech Model) • To conference any combination of inside stations and outside lines, 1. Make first call. 2. Press TAP. 3. Make next call and press TAP. 4. Repeat step 2 to add up to two more parties. Conferencing (Impresion Model) •...
  • Page 22 Conferencing GCA70-227 • To drop out of a conference call between you and two outside lines (creating an unsupervised conference), 1. Dial # (when only one party drops out of an unsupervised conference, the other party remains on hold until he or she hangs up or the line is answered).

  • Page 23: Using The Other Features

    GCA70-227 Using The Other Features Using The Other Features Using Call Forwarding • To forward your calls to another telephone in the system, 1. Lift handset and listen for intercom dial tone. 2. Dial forwarding code: 52 = all calls forward immediately, 54 = all calls forward after busy or no answer, 51 = prime line and personal intercom calls forward immediately,...

  • Page 24: Making A Paging Announcement

    Using The Other Features GCA70-227 Making A Paging Announcement • To send a paging announcement through an external public address speaker, 1. Lift handset and listen for intercom dial tone. 2. Dial assigned code for external paging. 3. Make announcement. 4.

  • Page 25: Switching The Dialing Mode

    GCA70-227 Using The Other Features Switching the Dialing Mode • If the local telephone service is pulse (rotary), convert to tone while dialing as follows: 1. Press # at point in dialing sequence where conversion to tone is required. NOTE: You can program pulse/tone switching into memory keys by pressing # at the proper location while you are storing numbers.

  • Page 26: Setting Your Personal Ringing Tones

    Using The Other Features GCA70-227 Setting Your Personal Ringing Tones • To select one of the ring tones, proceed as follows: 1. Lift handset. 2. Dial 3. Dial number (1–8) to select ring tone. 4. Hang up handset to end. Setting The Do Not Disturb •...

  • Page 27: Using The Messaging Features

    GCA70-227 Using The Messaging Features Using The Messaging Features Your telephone has two non-verbal messaging features. The first one allows you to turn on a message-waiting light on another station, alerting the user of that station that you have a message for him or her. The second feature lets you select one of the system-supplied LCD messages to send to a calling LCD speakerphone.

  • Page 28: Using Lcd Messaging

    Using The Messaging Features GCA70-227 Retrieving Messages • To retrieve a message, 1. Observe flashing message-waiting light. 2. Lift handset and press HOLD. Connection to station that left message is automatic. NOTE: Only the person sending the message or the person receiving the message can turn off the message-waiting light.

  • Page 29: Publication Index

    GCA70-227 Index Publication Index Answering a Subdued Off-Hook Voice Announcement (SOHVA) ......2-2 Answering Calls ........2-1 Answering Calls Ringing at Another Station.
  • Page 30 Index GCA70-227 Making a Screened Transfer......5-1 Making an Unscreened Transfer ......5-1 Making a Paging Announcement .

  • Page 31: Appendix A Quick Reference Guide

    GCA70–227 Quick Reference Guide Appendix A Quick Reference Guide This chart provides you with a quick reference guide of the feature dialing codes. If you wish, you can detach these pages and keep them near your telephone to serve as a stand-alone reference. Before dialing a feature code, make sure that you hear intercom dial tone.
  • Page 32 Quick Reference Guide GCA70–227 Feature Enable Code Disable Code Line Group 1 Line Groups 2–11 80–89 Line Groups 12–16 60–64 Line Pick Up From Any 65–68 Station, Zones 1–4 Line Pick Up From Any Station, All Zones Meet Me Answer Page Message Waiting 3 + extension no.
  • Page 33 GCA70–227 Quick Reference Guide The following table details several unique dialing codes that are only applicable to single line proprietary and industry-standard telephones. Feature Enable Code Pick Up Last Line Broker’s Call S peed Di a l A c cess Code Saved Number Redial Dial Saved Number...
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  • Page 35 Personal Notes...
  • Page 36 Personal Notes...
  • Page 37 Personal Notes...
  • Page 38 Personal Notes...
  • Page 39 This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to...
  • Page 40 Charlottesville, Virginia 22901-2829 World Wide Web: http://www.comdial.com/ Printed in U.S.A. GCA70–227.07 2/98...

This manual is also suitable for:

Digitech 7701x seriesImpression 2101n seriesFx series

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