Mark Problem Line - Comdial DXP Impact Reference Manual

Using The Other Telephone Features

7.19 Mark Problem Line

Your programmer can arrange the system so you can mark a line that is
not functioning properly. You do this by pressing a pre-programmed
MARK button or by dialing a feature code of your choice. After you
have marked a particular line a programmed number of times, the system
takes the line out of service (unless programmed otherwise). When the
system takes the line out of service, it logs the condition and triggers an
alarm. The printed error log will then show which line is out of service
and so will the displayed error log. And out of service line is only out of
service for line group use; it is available for direct selection or prime line
access. Further, an out of service line is available for all inbound calls
unless it is a DID line. The CO will not send a call over a disabled DID
line. You can not mark a line during a conference call or if you are
calling in as a DISA caller.
The system manager can use the line disable feature at the programmer's
station to restore service on the out of service line
• To mark a line,
1. Press the preprogrammed MARK button on your telephone,
—OR—
press INTERCOM and dial a code of your choice.
(The system will not accept your choice if it conflicts with an
existing feature code or intercom number.)
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GCA70–249