Sharp MX-M264U Service Manual page 177

Report code
Display in the column of
(Communication
result
result)
75 NG75 XXXX
76 NG76 XXXX
77 NG77 XXXX
78 NG78 XXXX
79 NG79 XXXX
80 NG80 XXXX
81 NG REPORT
82 NO REPORT
83 NG LIMIT
84 REJECTED
85 NG85 XXXX
86 RECEIVED
87 NG87 XXXX
88 NG88 XXXX
89 NG89 XXXX
90 NG90 XXXX
91 NG91 XXXX
92 NG92 XXXX
93 NG93 XXXX
94 NG94 XXXX
95 NG95 XXXX
96 NG96 XXXX
98 NG98 XXXX
99 NG99 XXXX
*1: For a job status result in "Display in the column of result," "NG
For a communication result, "Communication error
*2: The error code of Scan To USB is specified only in the job log.
• When the communication result is OK, the communication sub code 1 and the communication sub code 2 are "0000."
• Errors in ( ) are not used.
*1 • Reservation cannot be made due to machine busy. (Reservation of PC-FAX cannot be accepted.)
• When "PC-FAX or PC-internet FAX send inhibit" is set on the machine side.
*1
Reserved with receive confirmation request in PC-Internet FAX, but the Internet FAX sender is not registered
on the machine side. <Send>
*1
In reserving specified filing in PC-FAX or PC-Internet FAX, the machine has no filing function.
*1
The filing function is inhibited on the machine side when filing specification is reserved by PC-FAX or PC-
Internet FAX.
*1
An authentication error occurs when PC-FAX or PC-Internet FAX is reserved.
*1
NIC connect failure (network abnormality)
• Check for disconnection of cables.
• A network trouble (CE-XX) occurs.
• The port is set to DISABLE.
• Authentication of the POP server is failed when POP before SMTP is enabled.
• When an error other than the communication result code 93 or 94 in D-SMTP send (including error
response of 5XX)
In Internet FAX send, reply of receive confirmation of the remote machine is not normal. (Including PC-Internet
FAX).
• Error of the disposition-modifier.
• The disposition modifier is not in an error, and the disposition type is other than displayed, dispatched, or
processed.
In Internet FAX send, time-out occurs in waiting for receive confirmation from the remote machine. (Including
PC-Internet FAX).
• In a case where send confirmation wait time-out time is other than 0, when send confirmation reply from an
Internet FAX destination is not received.
• Recalls of the set number of recalls are performed, but send confirmation reply from an internet FAX
destination is not received.
In E-mail/FTP, Internet FAX send, the send data size exceeds the upper limit of send data.
In e-mail receive, a sender is registered in receive reject address/domain. <Receive>
*1
In e-mail receive, an error occurs in communication with POP3 server.
• Header acquisition error.
• Time-out during mail receive
In e-mail receive, an unsupported attached file is received.
Only the TIFF-F type is supported for attached files.
• The TIFF-F type of the attached file cannot be recognized.
• There is no attached file.
*1
In e-mail receive, an attached file cannot be stored in memory.
• Memory over
*1
In SMTP e-mail receive, an attached file cannot be stored in memory.
• Cannot be stored in memory.
• The number of items of acting receive data is the maximum, and an additional data cannot be stored.
*1 In SMTP e-mail receive, an error occurs in communication with the mail server.
• Time-out occurs during e-mail receive.
*1
After reservation by re-operation of document filing, conversion for image send cannot be made.
*1 *2
Data cannot be written to the memory device when Scan To USB is executed.
• The memory device is disconnected during writing to the memory device.
• An error occurs due to a memory device trouble.
*1 *2
The USB device memory overflows during writing data into the memory device when "Scan to USB" is
executed.
*1
When error in D-SMTP send (with recall)
• An error response of 4XX occurs during communication with the SMTP server.
• Time out occurs after establishment of connection with the SMTP server.
*1
When busy in D-SMTP send
Time out occurs during establishment of connection with the SMTP server.
*1
When the path is too long in execution of Scan To USB.
*1
When the normal process is not executed in the secure mail sending.
*1
The copy inhibit pattern is detected when scanning a document.
*1 A document which is inhibited to be copied such as a banknote is scanned.
(XXXX)" is displayed.
MX-M264U TROUBLESHOOTING 7 – 26
Content of communication interruption
XXXX" is displayed. " " is the code number.