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7.2 When Faxing Is Not Performed Correctly
7.2
When Faxing Is Not Performed Correctly
Faxes Cannot Be Sent
Symptom
The document cannot be scanned.
The document was scanned at an
angle.
The fax received by the recipient is
not clear.
The fax received by the recipient is
blank.
Faxes cannot be sent
automatically.
Fax Kit (FX-3)
Possible Cause
The document is too thick.
The document is too thin or too
small.
The Original Glass is dirty.
The document is not positioned
correctly.
The document is not positioned
correctly.
The Original Glass is dirty.
The text in the document is too
faint.
There is a problem with the
telephone connection or with
the recipient's fax machine.
The document was sent with
the front side facing down
(while using the Automatic
Document Feeder).
The fax number is wrong.
A number specifically for
telephone calls is being dialed.
There is a problem with the
recipient's fax machine (it is out
of paper, it is not set to receive
faxes automatically, it is turned
off, etc.).
Remedy
Position the document on the
Original Glass to send it.
(p. 3-13)
Position the document on the
Original Glass to send it.
(p. 3-13)
Wipe the glass with a soft, dry
cloth.
Adjust the Document Guide
Plates for the size of the
document. (p. 3-12)
Position the document
correctly. (p. 3-13)
Wipe the glass with a soft, dry
cloth.
Adjust the scanning contrast.
(p. 6-32)
Check that this machine can
make clean copies. If it can, try
sending the fax again.
Load the document with the
front side facing up, and then try
sending the fax again. (p. 3-12)
Check the fax number.
Check the number.
Contact the recipient.
7
7-3
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