Chapter 9 Troubleshooting - NETGEAR FVS318G Reference Manual

Troubleshooting
9.
This chapter provides troubleshooting tips and information for the VPN firewall. After each
problem description, instructions are provided to help you diagnose and solve the problem. For
the common problems listed, go to the section indicated.
• Is the VPN firewall on?
Basic Functioning
Go to
• Did I connect the VPN firewall correctly?
Basic Functioning
Go to
• I cannot access the VPN firewall's web management interface.
Troubleshoot the Web Management Interface
Go to
• A time-out occurs.
When You Enter a URL or IP Address, a Time-Out Error Occurs
Go to
• I cannot access the Internet or the LAN.
Troubleshoot the ISP Connection
Go to
• I am experiencing problems with the IPv6 connection.
Troubleshooting the IPv6 Connection
Go to
• I am experiencing problems with the LAN connection.
Troubleshoot a TCP/IP Network Using a Ping Utility
Go to
• I want to clear the configuration and start over again.
Restore the Default Configuration and Password
Go to
• The date or time is not correct.
Address Problems with Date and Time
Go to
• I need more information.
Access the Knowledge Base and Documentation
Go to
The VPN firewall's diagnostic tools are described in
on page 387.
on page 387.
on page 389.
on page 391
on page 398.
386
on page 388.
on page 395.
on page 397.
on page 398.
Diagnostics Utilities
on page 379.
9
on page 389.