Epson AcuLaser C9200N Service Manual page 100

EPSON AcuLaser C9200N
WHEN A PAPER JAM ERROR MESSAGE IS NOT DISPLAYED ON THE
CONTROL PANEL.
Print the Error Log Sheet and find out a jam type and the jammed location referring to jam code on the sheet. The jam code is expressed in 8-digit hexadecimal and LSB is added at
the end of code.
Fourth Byte
Media Error
Hexadecimal*1 Description
Media error
10
(Check Media Type)
00
No Media Error
Note *1: Values printed on the Error Log Sheet.
*2: When no applicable code is found in the above table, the paper jam is occurring at multiple points. In such case, convert the hexadecimal jam code on the Error Log Sheet into binary, and
find out combinations from the table.
Example: 0088 (hexadecimal)
paper feed (Cassette 4)
Troubleshooting
Third Byte
Jam type
Hexadecimal*1
3F
Remnant Paper Jam
3E
Jam under Control
2A
Jam at Duplex section (cover)
08 Jam at Exit section
Jam at Second Image
05
Transfer section
Jam at Vertical Transport in
02
Lower section
Misfeed at Duplex Section
1A
(pre-registration feed)
17
Misfeed at MP tray
14
Misfeed at Cassette 4
13 Misfeed at Cassette 3
12
Misfeed at Cassette 2
11
Misfeed at Cassette 1
00
No Jam
→ →
00000000 10001000 (binary) 00000000 10000000 + 00000000 00001000
Description Hexadecimal*1
---
---
2000
---
0800
0400
---
---
0080
0040
0020
---
0008
0004
0002
0001
→
Vertical Transport (Vertical Transport of the lower cassette) + Fourth
Jam Display
Second, First Byte*2
Jammed Location
bit Binary Description
15
10000000 00000000 Reserve
14
1000000 00000000 Reserve
13
100000 00000000 Exit section
12 10000 00000000 Reserve
Duplex Transport section
11 1000 00000000
(Duplex Unit Cover)
Second Image Transfer
10
100 00000000
section
9
10 00000000 Reserve
8
1 00000000 Reserve
Vertical Transport
7
10000000 (Vertical Transport in the
Lower Cassette)
Pre-registration Feed section
6 1000000
(Duplex Unit Pre-registration)
5
100000 Manual Paper Feed (MP tray)
4
10000 Reserve
3
1000 Fourth Paper Feed (Cassette 4)
2 100 Third Paper Feed (Cassette 3)
Second Paper Feed
1 10
(Cassette 2)
0
1 First Paper Feed (Cassette 1)
Revision D
100
Confidential