Canon imageRUNNER C3489 Reference Manual page 408

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3
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Clearing Paper Jams
Pull down the upper cover of the fixing unit by its tab, and
then remove any jammed paper.
If you cannot remove the jammed paper, remove it from the lower part of the
fixing unit.
CAUTION
The parts inside the fixing unit are subject to high-temperatures. When
removing jammed paper, take care not to touch anything in this area,
except the jammed paper and the upper cover.
Gently close the upper right cover and then close the lower
right cover until it clicks into place in the closed position.
If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to
the main unit. For more information, see "Paper Deck-Z1," on p. 3-15.
CAUTION
When closing the upper and lower right covers of the main unit, be careful
not to get your fingers caught, as this may result in personal injury.