Canon imageRUNNER C3489 Reference Manual

Canon imageRUNNER C3489 Reference Manual

Imagerunner series
Table of Contents

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Reference Guide
Reference Guide
Please read this guide before operating this product.
ENG
After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon imageRUNNER C3489

  • Page 1 Reference Guide Reference Guide Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 3 Ot¯ Color imageRUNNER C3480/C3480i C3080/C3080i C2550 Reference Guide...
  • Page 4: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are included on the accompanying Guides with this symbol are printed manuals.
  • Page 5 • PS Printer Driver Installation and PS Driver Guide Instructions CD-ROM • UFR II Printer Driver Installation and UFR II Driver Guide CD-ROM Instructions • Mac OS X PS Printer Driver Installation and Mac PS Driver Guide Instructions CD-ROM • Mac OS X UFR II Printer Driver Installation Mac UFR II Driver Guide CD-ROM...
  • Page 6: How This Manual Is Organized

    Includes the Sample Reports, the Relationship between Original Orientation and Preprinted Paper Output Chart, and index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
  • Page 7: Table Of Contents

    Contents Preface ............xiv How To Use This Manual.
  • Page 8 Specifying Settings..........2-10 Functions That Conserve Power .
  • Page 9 Feeder (DADF-L1) ..........3-18 Parts and Their Functions .
  • Page 10 Energy Consumption in the Sleep Mode ......4-38 Distinguishing LTRR and STMT Originals ......4-39 Output Tray Designation.
  • Page 11 Adjusting the Machine ......... . . 4-66 Zoom Fine Adjustment.
  • Page 12 Accepting Print and Scan Jobs with Unknown IDs ....6-17 Accepting B&W Copy and Print Jobs without Entering a Department ID..6-18 Remote UI .
  • Page 13 Setting the Display Method When Entering a Password ....6-64 Setting the Secure Watermark Mode ....... . 6-65 Forced Secure Watermark.
  • Page 14 Replacing the Toner Cartridge ........7-43 Replacing the Waste Toner Container .
  • Page 15 Service Call Message ..........8-89 Contacting Your Local Authorized Canon Dealer..... . 8-89 Setting the Limited Functions Mode from the Service Call Message Screen .
  • Page 16: Preface

    Preface Thank you for purchasing the Canon Color imageRUNNER C3480/C3480i/C3080/C3080i/ C2550. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
  • Page 17: Keys Used In This Manual

    Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual: • Touch Panel Display Keys: [Key Name] Examples: [Cancel] [Done] • Control Panel Keys: Key Icon (Key Name) Examples: (Start)
  • Page 18: Illustrations Used In This Manual

    Novell NetWare ® Trademarks MEAP and the MEAP logo are trademarks of Canon Inc. AppleTalk, Macintosh, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
  • Page 19: Before You Start Using This Machine

    Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... . 1-2 Installation Precautions .
  • Page 20: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
  • Page 21 ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
  • Page 22 ■ Avoid exposing the machine to rapid changes in temperature. If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.
  • Page 23: Select A Safe Power Supply

    Moving the Machine ■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. Do not attempt to move the machine yourself. Installation Location and Handling...
  • Page 24: Handling Precautions

    Handling Precautions ■ Do not attempt to disassemble or modify the machine. ■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual.
  • Page 25 ■ If there is smoke, or unusual noise, immediately turn the main power switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
  • Page 26 ■ This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.
  • Page 27: Backing Up Data

    Please regularly back up your important data, as it is possible that a malfunction in the hard disk may cause received data and stored data to be lost. Please note that Canon will not be held responsible for any damages caused by the loss of data.
  • Page 28: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all the parts on the outside and inside of the main unit, control panel, and the touch panel display. An illustration of the machine with some optional equipment attached to it is also provided.
  • Page 29 a Feeder (DADF-L1) (Optional) f Main Power Switch Originals placed in the feeder are automatically Press to the "I" side to turn the power ON. (See fed sheet by sheet to the platen glass for "Main Power and Control Panel Power," on p. scanning.
  • Page 30: Internal View

    Internal View The optional Feeder (DADF-L1) (standard-equipped for the Color imageRUNNER C3480i/C3080i) and Cassette Feeding Unit-Y3 are attached. a Platen Glass e Waste Toner Container Use the platen glass when scanning books, thick Collects the waste toner. originals, thin originals, transparencies, etc. f Dust Proof Glass Cleaner b Fixing Unit's Upper Cover Place the tool for cleaning the dust proof glass...
  • Page 31: Control Panel Parts And Functions

    If you lose the edit pen, contact your local g Processing/Data Indicator authorized Canon dealer. Do not use an object Flashes or blinks green when the machine is with a sharp end on the control panel, such as a performing operations, and maintains a steady pencil or ballpoint pen, in place of the edit pen.
  • Page 32: Main Power And Control Panel Power

    Main Power and Control Panel Power The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current. How to Turn ON the Main Power This section explains how to turn ON the main power.
  • Page 33 Press the main power switch to the "I" side. The main power switch is located on the right side of the machine. ( I side) side) The main power indicator on the control panel lights when the main power switch is turned ON.
  • Page 34 ❑ The screen below is displayed when the machine is ready to scan. The machine is ready to scan in approximately 38 seconds after the screen above appears. NOTE • Once the message <Reservation copies can be made.> appears on the touch panel display, you can specify settings, and copying or printing begins automatically as soon as the machine finishes warming up.
  • Page 35 ● If login authentication by a login service (SDL or SSO) is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen): ❑ The Start Up screen is displayed until the machine is ready to scan. ❑...
  • Page 36 ● If login authentication by a login service (SDL or SSO) is set: ❑ The Start Up screen is displayed until the machine is ready to scan. ❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed regardless of the Set as Initial Function settings.
  • Page 37: Control Panel Power Switch

    If you are using a login service, log in using the procedure for the login service you are using. NOTE • If you are using Department ID Management with the optional Card Reader-C1, see "Procedure before Using the Machine," on p 3-39. •...
  • Page 38: Shutting Down The Machine

    Shutting Down the Machine If there are any jobs currently being processed, or a MEAP application is running when the Shutdown mode is activated, the machine asks you to confirm and cancel any existing jobs, and then access to the hard disk is restricted. This procedure protects the hard disk from access errors the next time the machine is turned ON.
  • Page 39 Confirm the jobs currently being processed or waiting to be processed ➞ press [Start]. Jobs continue to be processed until [Start] is pressed. To cancel the Shutdown mode, press [Cancel]. If there are no current jobs, proceed to step 4. NOTE •...
  • Page 40 Confirm the message displayed ➞ press [Yes]. If There Are Jobs Currently Being Processed or Waiting to Be Processed If the Device Information Is Being Delivered All of the jobs on the confirmation screen being processed or waiting to be processed are canceled.
  • Page 41 [Yes]. However, as it is possible that this will destroy data which is being processed or cause damage to the machine, it is not recommended. Note that Canon will not be liable for any damages resulting from the loss of data on the hard disk drive. For more information, contact your local authorized Canon dealer.
  • Page 42 Confirm the contents of the shutdown screen ➞ turn the main power switch of the machine to the " " side. ( I side) side) IMPORTANT The machine may continue to operate during or after the shutdown process. Do not unplug the power cord until the device sounds stop.
  • Page 43: System Settings

    System Settings It is necessary to set up the machine before using it on a network, as a printer, or with the Fax function. To set up the machine, refer to the following guides or sections for instructions: ■ Connecting the Machine to the Network See the Network Quick Start Guide.
  • Page 44 1-26 System Settings...
  • Page 45: Basic Operations

    Basic Operations CHAPTER This chapter describes the main features and basic operations of the machine. What This Machine Can Do ..........2-2 Overview of the Color imageRUNNER C3480/C3480i/C3080/C3080i/C2550 .
  • Page 46: What This Machine Can Do

    What This Machine Can Do All the elements you will ever need in a color digital multitasking machine. The Color imageRUNNER C3480/C3480i/C3080/ Copy C3080i/C2550 incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the Scan Print needs of document work in a digitized office, the...
  • Page 47: Sending Function

    Sending Function See the Sending and Facsimile Guide The Send function enables you to send Original scanned image or document data to file servers, or send it by e-mail or I-fax. A variety of file formats are supported (PDF, TIFF, JPEG), which offer you greater flexibility in accommodating digital E-mail File...
  • Page 48 Using the Remote User Interface See the Remote UI Guide You can control functions, such as confirming the status of the machine, job operations, and printing instructions for Browser data saved in inboxes, all from your PC's Web browser. Network Scanning See the Color Network ScanGear User's Guide The Network Scan function enables you to use the machine as a conventional scanner.
  • Page 49: Overview Of The Color Imagerunner C3480/C3480I/C3080/C3080I/C2550

    Overview of the Color imageRUNNER C3480/C3480i/ C3080/C3080i/C2550 Most operations on this machine are executed from the touch panel display. By pressing the keys according to the instructions on the touch panel display, you can utilize almost all of the functions of this machine. CAUTION Press the touch panel display keys gently with your fingers or the edit pen.
  • Page 50 ■ Keys Displayed on the Touch Panel Display The Copy Basic Features screen is shown as an example below. Page 1 of the Basic Features Screen MEAP Application Screen (Group A) Page 2 of the Basic Features Screen (Group B) Overview of the Color imageRUNNER C3480/C3480i/C3080/C3080i/C2550...
  • Page 51 a Copy f System Monitor Press this key to access the machine's copying Press this key to change, check, or cancel jobs, functions. (See Chapter 1, "Introduction to the and to check or print the job log. (See Chapter 5, Copy Functions,"...
  • Page 52: Various Touch Panel Display Screens

    Various Touch Panel Display Screens The top of the touch panel display may differ according to the optional equipment attached to the machine. Attached Optional Equipment Displayed Function Keys None imagePASS imagePASS and Web Access Software * imagePASS is not available for the Color imageRUNNER C2550. Adding New Functions This machine is compliant with MEAP (Multifunctional Embedded Application Platform).
  • Page 53 ■ User Management and Restriction Using a Login Service A login service manages data relating to users using the machine. The following three login services are available: • Default Authentication Use the authentication method set on the machine, such as Department ID Management or System Manager Settings, as the login service.
  • Page 54: Specifying Settings

    Specifying Settings The Additional Functions screen appears when you press (Additional Functions). The Additional Functions screen enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs. For more information on the settings not explained in this manual, see the following manuals: •...
  • Page 55: Functions That Conserve Power

    Functions That Conserve Power You can conserve power efficiently when the machine is not being used by using the following modes. IMPORTANT Even if the main power switch is turned OFF, a small amount of energy is consumed if the power plug is left inserted into the power outlet.
  • Page 56 ■ Low-Power Mode The Low-Power mode conserves energy by turning OFF the control panel, and reducing the power consumption of the fixing unit when the machine is idle for a certain period of time (after the last print job or key operation is performed). To reactivate the machine, press the control panel power switch.
  • Page 57: Checking, Changing, And Canceling Print Jobs

    Checking, Changing, and Canceling Print Jobs The System Monitor screen enables you to check the status of the machine, cancel print jobs, or specify the printing priority. The System Monitor Screen (Print) The System Monitor Screen (Device) On the Print Job screen, you can confirm, cancel, or change the priority of print jobs.
  • Page 58 NOTE • For instructions on checking the status of each job, see Chapter 5, "Checking Job and Device Status," in this manual, and Chapter 8, "Checking/Changing the Send/Receive Status," in the Sending and Facsimile Guide. • The meanings of the icons that appear in the Job/Print Status Display Area (on the bottom left of the screen) are described below: Icon (Type of Job) Description...
  • Page 59: Displaying A Help Screen

    Displaying a Help Screen Pressing (Help) brings up a guidance screen with information about the various features that are available with your machine. Follow the instructions on the screen to select the operation you want to perform. An explanation of the function and how to set it is displayed.
  • Page 60 ■ Explanation Screen Displays a detailed explanation of the function selected on the list screen. Press [Try It] to jump to the screen for setting the selected function. Press [Display more detailed settings.] to display more detailed information and related topics.
  • Page 61: Reading Messages From The System Manager

    Reading Messages from the System Manager The System Manager uses the Message Board feature to convey messages to the users of this machine. The messages are sent through the Remote User Interface and displayed on the touch panel display. (See Chapter 3, "Customizing Settings," in the Remote UI Guide.) NOTE •...
  • Page 62: Other Useful Functions

    NOTE The Auto Clear mode does not activate if Auto Clear Time is set to '0'. (See "Auto Clear Time," on p. 4-64.) ■ A Message Board Where the Message Appears in the Job/Print Status Display Area Job/Print Status Display Area Other Useful Functions Other useful functions are: ■...
  • Page 63: Paper Supply Indicator

    NOTE Even if Job Duration Display is set to 'On', the job duration time is not displayed when the wait time is less than one minute. (See "Job Duration Display," on p. 4-58.) ■ Number of Copies/Job Duration Status Display If you set Number of Copies/Job Duration Status Display to 'On' in Common Settings (from the Additional Functions screen), the number of copies specified and the approximate time before the current job completes is displayed in the Job/Print Status...
  • Page 64 There are four different paper supply indicators, as shown below: Display Remaining Paper Paper drawer is approximately 50% - 100% full. Paper drawer is approximately 10% - 50% full. Paper drawer is less than 10% full. Paper drawer is empty. ■...
  • Page 65: Using The Touch Panel Display

    Using the Touch Panel Display This section describes the keys that are frequently used on the touch panel display. Information on how to adjust the brightness of the touch panel display is also provided. CAUTION Press the touch panel display keys gently with your fingers or the edit pen. Do not press the touch panel display with a pencil, ballpoint pen, or other sharp objects that can scratch the surface of the touch panel display or break it.
  • Page 66: Touch Panel Key Display

    Touch Panel Key Display When you press a key on the touch panel display, that key is highlighted, and the corresponding mode is set. When you set certain modes, the characters on some keys may become grayed out. You cannot press keys that are grayed out. This means that you cannot set these modes in combination with the presently set mode.
  • Page 67: Numeric Keys

    ■ Keys That Display a Drop-Down List Pressing a key that has a down triangle (▼) to the right of the name of the selection, displays a drop-down list containing other setting options. Before Selection Drop-Down List After Selection ■ Numeric Keys Anytime the numeric keys icon is displayed on the screen, you can use the numeric keys on the control panel to enter values.
  • Page 68: Entering Characters From The Touch Panel Display

    The procedure for entering characters with the entry mode is as follows. Entry Mode Example Procedure Alphanum. Canon Enter 'Canon'. Symbol é Press [é]. To enter uppercase letters, press [Shift]. To enter a space, press [Space]. To move the cursor, press [ ] or [ ].
  • Page 69: Values In Inches

    NOTE • If you make a mistake when entering characters, press [ ] or [ ] to position the cursor ➞ press [Backspace] to delete the characters ➞ enter the correct characters. • To delete all of the characters you have entered, press (Clear).
  • Page 70: Entering The Department Id And Password

    Entering the Department ID and Password If Department ID Management has been set, the Department ID and password must be entered before using this machine. NOTE • For instructions on setting the Department ID and password, see "Department ID Management," on p. 6-6. •...
  • Page 71 NOTE • If you make a mistake when entering the Department ID or password, press (Clear) ➞ enter the correct values. • Check with your system manager if you do not know your department ID or password. Press (Log in/Out). The Basic Features screen of the selected function appears on the touch panel display.
  • Page 72: The Control Panel

    When your operations are complete, press (Log in/Out) on the control panel. If you are using a control card, remove the control card, and take it with you. (See "Card Reader-C1," on p. 3-38.) NOTE • To perform operations again, you have to re-enter your Department ID and password.
  • Page 73: Using A Login Service

    Using a Login Service If you are managing the machine with a login service, such as SDL (Simple Device Login) or SSO (Single Sign-On), enter the user name and password before using this machine. NOTE • SDL and SSO are used as examples to explain the procedure. However, if you are using a different login service, the login procedure may vary.
  • Page 74 If SSO is set as a login service, the login destination is also displayed. IMPORTANT • To use the Domain Authentication system of SSO (including when performing domain authentication with the 'Domain Authentication + Local Device Authentication' system), a Windows server in which Active Directory is installed and Security Agent are necessary.
  • Page 75 Enter the user name ➞ press [OK]. Press [Password]. The SDL Login Screen Enter the password ➞ press [OK]. 2-31 Using a Login Service...
  • Page 76 NOTE • If you are using the Domain Authentication user authentication system of SSO (including the 'Domain Authentication + Local Device Authentication' user authentication system), select the Login destination from the drop-down list. • For instructions on selecting the Login destination, see the MEAP SMS Administrator Guide.
  • Page 77 When your operations are complete, press (Log in/Out) on the control panel. The screen for entering the user name and password appears. NOTE • To perform operations again, you have to re-enter your user name and password. • If you do not press (Log in/Out) after you are finished operating the machine, any subsequent copies made are added to the total of the user who previously logged on to the machine.
  • Page 78: Placing Originals

    Placing Originals Place your originals on the platen glass or into the feeder, depending on the size and type of the original, and the copy modes that you want to use. NOTE If the original has too many pages to be placed in the feeder all at once, use the Job Build mode on the Special Features screen.
  • Page 79: Orientation

    Orientation You can place an original either vertically or horizontally. Always align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner) or the back edge of the feeder. Platen Glass Place the original Place the original...
  • Page 80: Platen Glass

    Platen Glass You should use the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies. You should also place originals onto the platen glass when you want to copy an 11" x 17" original with an image that extends all the way to the edges without the periphery of the original being cut off.
  • Page 81 Place your originals face down. The surface of the original that you want to copy must be placed face down. Align the top edge of your original with the back edge of the platen glass (by the arrow in the top left corner). Place books and other bound originals on the platen glass in the same way.
  • Page 82 CAUTION • Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury. • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury.
  • Page 83: Feeder

    Feeder You should use the feeder when you want to copy several originals at the same time. Place the originals into the feeder and press (Start). The machine automatically feeds the originals to the platen glass and scans them. Two-sided originals can also be automatically turned over and scanned as two-sided documents.
  • Page 84 Neatly place your originals with the side to be copied face up into the original supply tray. Place your originals as far into the feeder as they will go, until the Original Set indicator is lit. Original Set Indicator If any dirt on the original scanning area is detected when the originals are placed in the feeder, the following screen appears.
  • Page 85 IMPORTANT • Do not add or remove originals while they are being scanned. • When scanning is complete, remove the originals from the original output area to avoid paper jams. Original Output Area NOTE • When you are enlarging an LTR or STMT original onto 11" x 17" or LGL paper, place the original horizontally.
  • Page 86: Making Prints Using The Stack Bypass

    Making Prints Using the Stack Bypass If you are making prints on tracing paper, labels, transparencies, nonstandard paper size stock, or envelopes, load the paper stock into the stack bypass. IMPORTANT • Note the following points when using the stack bypass: - Paper Quantity: one to approximately 50 sheets (20 lb bond (80 g/m ), stack approximately 1/4"...
  • Page 87: Standard Size

    - Originals with an extremely dark background • Envelopes may be creased in the printing process. • For high-quality printouts, use paper recommended by Canon. ■ Standard Size You can select standard inch paper, or A or B series paper. ■ Irreg. Size You can load nonstandard paper sizes (3 15/16"...
  • Page 88 Open the stack bypass. NOTE If the paper size you are going to load into the stack bypass is different from the paper size stored in Stack Bypass Standard Settings, set Stack Bypass Standard Settings to 'Off' in Common Settings (from the Additional Functions screen). (See "Standard Paper for the Stack Bypass,"...
  • Page 89 Adjust the slide guides to match the size of the paper. Slide Guide If you are feeding large size paper, pull out the auxiliary tray. Wire Auxiliary Tray Auxiliary Tray Load the paper into the stack bypass. Make sure that the height of the paper stack does not exceed the loading limit mark ( 2-45 Making Prints Using the Stack Bypass...
  • Page 90 When you use the stack bypass to make copies, straighten out curled papers prior to use, as shown below. Curled paper may cause a paper jam. Feeding Direction To print on the back side of preprinted paper, load the preprinted paper face down into the stack bypass, as shown in the illustration below.
  • Page 91 ● If you are loading envelopes into the stack bypass: ❑ Take five envelopes, loosen them as shown, and then stack them together. Repeat this step five times for each set of five envelopes. ❑ Place the envelopes on a clean, level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls.
  • Page 92 IMPORTANT • If you use envelopes that have glue attached to their flaps, the glue may melt due to the heat and pressure of the fixing unit. • Take particular care to spread the envelopes out in the direction that they will be fed.
  • Page 93 Select the desired paper size. ● If you want to select a standard paper size: ❑ Select the desired paper size ➞ press [Next]. NOTE To select an A or B series paper size, press [A/B-size]. ● If you want to select an irregular paper size: ❑...
  • Page 94 ❑ Enter the size of the paper using the numeric keys on the touch panel display. ❑ Press [X] ➞ enter a value. ❑ Press [Y] ➞ enter a value. ❑ Press [OK]. You can also select a size key ([S1] to [S5]) containing a stored paper size setting, instead of entering values.
  • Page 95 ● If you want to select an envelope size: ❑ Press [Envelope]. ❑ Select the envelope type ➞ press [OK]. IMPORTANT If the envelope type is not selected correctly, a paper jam will occur. 2-51 Making Prints Using the Stack Bypass...
  • Page 96 ❑ Press [OK] ➞ proceed to step 6. If the following screen is displayed, press [OK] ➞ adjust the width of the slide guides ➞ specify the desired paper size. If the following screen is displayed, adjust the width of the slide guides to match the paper size stored in Stack Bypass Standard Settings, or set Stack Bypass Standard Settings to 'Off' in Common Settings (from the Additional Functions screen).
  • Page 97 Select the desired paper type ➞ press [OK]. To adjust the toner fixing, press [Plain Paper Print Settings]. If the toner appears to have fixed too much, press [Thin]. If the toner does not appear to have fixed well, press [Heavy]. If you are using a paper type that is not listed, press [Detailed Settings] ➞...
  • Page 98 Press [Done]. Paper Size/Type Selected Paper Size/Type Currently Loaded If you selected [Transparancy] in step 5, press [Overhead Project. Type] and select either [Transmissive] or [Reflective]. If you press [Stack Bypass Settings], follow the procedures and screens in step 4 to reset the paper size and type settings.
  • Page 99: Multifunctional Operations

    Multifunctional Operations The Color imageRUNNER C3480/C3480i/C3080/C3080i/C2550 offers the user many functions, such as printing, scanning, copying, and sending, which can be used together. The following table provides you with the details of multifunctional operations. : Available : Unavailable : Available, but with conditions Receive Send Scan...
  • Page 100 *4 When a PDF (Compact), PDF (OCR), or PDF (Trace) file or I-fax is being sent, memory conflicts may arise if a received print job or image data processing job is executed. The performance of all operations affected by this memory conflict may decrease, depending on the amount of available memory.
  • Page 101: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown in the following table. Icons indicating the type of paper loaded in each paper drawer can be displayed on the paper selection screen if you store that information in the machine beforehand.
  • Page 102 : Available : Unavailable Paper Source Paper Size Width x Length Paper Paper Paper Stack Drawer Deck Drawer 1 Bypass 2, 3, 4 (optional) 12 5/8" x 17 11/16" 12 5/8" x 17 11/16" 12" x 18" 12" x 18" 11"...
  • Page 103 NOTE • For instructions on loading paper, see the following sections: - Paper Drawers: "Loading Paper," on p. 7-2 - Paper Deck: "Paper Deck-Z1 (Optional)," on p. 7-10 - Stack Bypass: "Making Prints Using the Stack Bypass," on p. 2-42 •...
  • Page 104 2-60 Available Paper Stock...
  • Page 105: Optional Equipment

    Optional Equipment CHAPTER This chapter describes the uses of optional equipment, and their special functions. System Configuration ........... . 3-2 Optional Equipment .
  • Page 106: System Configuration

    System Configuration This section provides you with illustrations of all the optional equipment that can be attached to the machine, and shows you examples of different system configurations. Optional Equipment System Configuration...
  • Page 107 a Platen Cover Type H h Envelope Feeder Attachment-C2 The Platen Cover Type H secures the originals The Envelope Feeder Attachment-C2 can only placed on the platen glass. be attached to Paper Drawer 1, and holds only envelopes. b Feeder (DADF-L1) i Finisher-Z1 Originals placed in the feeder are automatically fed sheet by sheet to the platen glass for...
  • Page 108: Sample System Configurations

    The illustrations below are only examples of some of the possible system configurations. For information on the complete range of optional equipment configurations, contact your local authorized Canon dealer. The Platen Cover Type H The optional Feeder (DADF-L1), Inner 2way is attached.
  • Page 109: System Options

    * The Saddle Finisher-Y2, Puncher Unit-M1, and Buffer Pass Unit-E2 are not available for the Color imageRUNNER C2550. System Options By installing system related optional accessories, the user can expand the functionality of the machine. This section describes the system related optional accessories and their functions.
  • Page 110 PC via a network. NOTE • The Canon Fax Driver is supplied with the Super G3 FAX Board, and enables you to send fax images from a PC via the machine. • The optional Super G3 FAX Board and Super G3 Multi-Line Fax Board cannot be installed at the same time.
  • Page 111 ■ Universal Send PDF Security Feature Set The Universal Send PDF Security Feature Set improves the performance of PDF files created on the machine. It enables you to encrypt the PDF files and set a password to send them safely to a file server or e-mail address. It also enables the recipient of a PDF file sent to an e-mail or file server destination to verify which device scanned it.
  • Page 112 ■ Web Access Software The Web Access Software enables the user to view web pages from the touch panel display of the machine. NOTE To print web pages and PDF files using the Web Access Software, the optional Color PS Printer Kit must be activated by registering a license key, after the memory of the machine has been expanded to 1,536 MB.
  • Page 113: Available Combinations Of Options

    Available Combinations of Options This table describes the optional equipment that is needed to use each function, the available combinations of options that can be installed simultaneously, and the limitations when installing optional equipment. Optional Simultaneous Installation Machine Equipment Function Required Limitations Needed...
  • Page 114 Simultaneous Installation Machine Optional Equipment Function Needed Required Limitations The Color PS Printer Kit Color PS Printer Kit and imagePASS cannot be (activated) or used together. imagePASS iR 512MB To use the Color PS Printer PS Print Function (imagePASS is not Expansion Kit, it must be activated available for the Color...
  • Page 115 Optional Simultaneous Installation Machine Equipment Function Required Limitations Needed Viewing Printing If the imagePASS is Displaying installed, you cannot Web Access Pages Color PS Printer Kit print web pages or Software Pages (activated) PDF files using the Printing Web Access PDF Files Software.
  • Page 116: Utilities

    ■ NetSpot Device Installer NetSpot Device Installer is a utility for specifying the initial settings of Canon devices connected to a network. Available on the CD-ROM, NetSpot Device Installer can be accessed directly without installation, enabling network users to quickly and easily specify the initial settings of network devices.
  • Page 117: Cassette Feeding Unit-Y3

    Cassette Feeding Unit-Y3 If you attach the Cassette Feeding Unit-Y3 to the machine, you have two additional paper sources for print jobs. Up to 550 sheets of paper (20 lb bond (80 g/m )) can be loaded into each drawer of the cassette feeding unit.
  • Page 118: Optional Accessories

    Optional Accessories ■ FL Cassette-Y1 This cassette can be adjusted to hold various paper sizes. (See "Adjusting a Paper Drawer to Hold a Different Paper Size," on p. 7-7.) • Available Locations: Paper Drawer 2, 3, or 4 • Available Paper Sizes: 12" x 18", 11" x 17", LGL, LTR, LTRR, STMTR, or EXEC ■...
  • Page 119: Paper Deck-Z1

    Paper Deck-Z1 If you attach the Paper Deck-Z1 to the machine, you have one additional source of paper for print jobs. Up to 2,700 sheets of paper (20 lb bond (80 g/m )) can be loaded into the paper deck. IMPORTANT If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck.
  • Page 120: Envelope Feeder Attachment-C2

    Envelope Feeder Attachment-C2 The following six types of envelopes can be loaded into the envelope feeder attachment: COM10 No.10: 4 1/8" x 9 1/2" (104.7 mm x 241.3 mm) Monarch: Catalog Glove No.8: 3 7/8" x 7 1/2" (98.4 mm x 190.5 mm) 4 3/8"...
  • Page 121: Parts And Their Functions

    Parts and Their Functions The Envelope Feeder Attachment-C2 can only be attached to Paper Drawer 1. a bc a Left Guide d Front Width Guide Use the Left Guide to align the length of the Fix the Front Width Guide in place using the envelopes being loaded.
  • Page 122: Feeder (Dadf-L1)

    Feeder (DADF-L1) Originals placed in the feeder are automatically fed sheet by sheet to the platen glass for scanning. The feeder also automatically turns over two-sided originals to make one or two-sided copies. CAUTION Do not insert your fingers into the gaps around the original supply tray, as your fingers may get caught.
  • Page 123: Parts And Their Functions

    Parts and Their Functions a Feeder Cover d Original Output Area Open this cover to remove jammed originals. Originals that have been scanned from the original supply tray are output to the Original b Slide Guides Output Area in the order that they are fed into the Adjust the slide guides to match the width of the feeder.
  • Page 124: Finisher-Z1

    Finisher-Z1 The Finisher-Z1 is equipped with the following modes: Collate, Group, Offset, and Staple. (See "Finishing Modes," on p. 3-21.) If the optional Copy Tray-J1 is attached to the right side of the machine, prints can be delivered to two different locations. IMPORTANT The Finisher-Z1 cannot be installed with the optional Inner 2way Tray-D1.
  • Page 125: Finishing Modes

    d Main Unit's Upper Right Cover, Main e Paper Output Unit Unit's Lower Right Cover Pull out the paper output unit to remove jammed paper. (See "Finisher-Z1 (Optional)," on p. 8-40.) Open this cover when clearing a paper jam inside the main unit. (See "Screens Indicating the Locations of Paper Jams,"...
  • Page 126: Staple Mode

    ■ Staple Mode The prints are automatically collated into sets arranged in page order and stapled. Prints are stapled in the following places: • If an original is placed on the platen glass: Corner Staple Area Double Staple Area Upper Left Upper Right Left Side Lower Right...
  • Page 127 CAUTION Do not place your hand in the part of the tray where stapling is performed if a finisher is attached, as this may result in personal injury. IMPORTANT • If the Staple mode is set, the output tray moves downward as the stack of paper that is output increases in quantity and thickness.
  • Page 128 • The following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : Available : Unavailable Paper Size Output Tray 12 5/8" x 17 11/16" 12"...
  • Page 129: Finisher-Y1, Saddle Finisher-Y2, And Puncher Unit-M1

    Finisher-Y1, Saddle Finisher-Y2, and Puncher Unit-M1 The Finisher-Y1 and Saddle Finisher-Y2 are equipped with the following finishing modes: Collate, Group, Offset, and Staple. The Saddle Finisher-Y2 is also equipped with the Saddle Stitch mode. The Puncher Unit-M1 is equipped with the Hole Punch mode. IMPORTANT •...
  • Page 130 a Top Cover of the Finisher f Front Cover of the Saddle Finisher-Y2 Open this cover to remove jammed paper. (See "Inside the Top Cover of the Finisher-Y1 or Open this cover to replace the staple cartridge, Saddle Finisher-Y2 (Optional)," on p. 8-44.) remove jammed paper, or clear a staple jam in the stapler unit and saddle stitcher unit.
  • Page 131: Finishing Modes

    Finishing Modes The Finisher-Y1 and Saddle Finisher-Y2 are equipped with the following finishing modes. CAUTION • Do not place anything other than output paper in the trays of the finisher, as doing so may damage the trays. • Do not place anything under the trays of the finisher, as doing so may damage the trays.
  • Page 132: Offset Mode

    ■ Offset Mode The print output is shifted alternately to the front and back of the tray, in a vertical (portrait) orientation, or a horizontal (landscape) orientation, depending on the orientation of your originals. For example, if you place LTRR originals, the paper is output and shifted in the horizontal direction.
  • Page 133 CAUTION Do not place your hand in the part of the tray where stapling is performed (near the rollers) if a finisher is attached, as this may result in personal injury. IMPORTANT • If the Staple mode is set, the output trays move downward as the stack of paper that is output increases in quantity and thickness.
  • Page 134 - 10 sheets (20 to 28 lb bond (81 to 105 g/m • To change the amount of pages that can be saddle stitched, contact your local authorized Canon dealer. • The paper sizes that can be saddle stitched are: 12" x 18", 11" x 17", LGL, or LTRR.
  • Page 135: Hole Punch Mode

    ■ Hole Punch Mode The Hole Punch mode punches two or three holes (depending on the paper size) in the printed sheets. NOTE • The hole punched areas are shown in the illustration below. Feeder Platen Glass Hole Hole Punched Punched Area Area...
  • Page 136 NOTE • The following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : Available : Unavailable Output Tray Paper Size Booklet Tray A Tray B Tray C Tray 12 5/8"...
  • Page 137: Inner 2Way Tray-D1

    Inner 2way Tray-D1 If you attach the Inner 2way Tray-D1 to the machine, prints can be delivered to both the main tray and the Inner 2way Tray-D1. Additionally, if the optional Copy Tray-J1 is attached to the right side of the machine, prints can be delivered to three different locations.
  • Page 138: Parts And Their Functions

    Parts and Their Functions a Output Paper Tray Guide c Paper Output Unit Tilt up the output paper tray guide to catch the Pull out the Paper Output Unit to remove printouts. jammed paper. (See "Inner 2way Tray-D1 (Optional)," on p. 8-58.) b Inner 2way Tray d Main Unit's Upper Right Cover, Main Prints are output to this tray.
  • Page 139 NOTE The following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : Available : Unavailable Output Tray Paper Size Tray A Tray B 12 5/8"...
  • Page 140: Copy Tray-J1

    Copy Tray-J1 If the Copy Tray-J1 is attached to the machine, the following modes are available: ■ Collate Mode The prints are automatically collated into sets arranged in page order before they are delivered to the output tray. ■ Group Mode All prints of the same original page are grouped together into sets before they are delivered to the output tray.
  • Page 141 NOTE The following are paper sizes that can be output from the output trays of the machine. However, some paper sizes may not be output depending on the set functions. : Available : Unavailable Paper Size Output Tray 12 5/8" x 17 11/16" 12"...
  • Page 142: Card Reader-C1

    Card Reader-C1 If the Card Reader-C1 is attached to the machine, you must insert a control card to operate it. The Card Reader-C1 performs Department ID Management by using the control card. IMPORTANT • If you are using a login service other than the default authentication, the Limit Functions mode will not be available.
  • Page 143: Procedure Before Using The Machine

    Procedure before Using the Machine Insert the control card into the card slot, making sure that it is facing in the correct direction. The Basic Features screen of the selected function appears on the touch panel display. Procedure after Using the Machine After you finish using the machine, remove the control card.
  • Page 144: Department Id Management

    IMPORTANT Once you have removed the control card, you cannot operate the machine until the control card is inserted again. Department ID Management This section describes how to change the password and page limit, and how to check the print totals when the control card is being used. NOTE The maximum number of digits that you can register for the password is seven.
  • Page 145 Press [Dept. ID Management]. NOTE If the desired setting is not displayed, press [▼] or [▲] to scroll to the desired setting. Select the desired mode. Specify the desired mode ➞ press [OK]. Press [Done] repeatedly until the Basic Features screen appears.
  • Page 146: Changing The Password And Page Limit

    Changing the Password and Page Limit (Additional Functions) ➞ [System Settings] ➞ [Dept. Press ID Management]. Press [Register Dept. ID/Password]. Press [▼] or [▲] to display the department whose password you want to change ➞ select the department ➞ press [Edit]. NOTE Press and hold down [▼] or [▲] to quickly and continuously scroll through the available Department ID pages.
  • Page 147 Enter the new password (up to seven digits) using (numeric keys). ❑ Press [Password]. ❑ Press [Password] ➞ enter the desired password. ❑ Press [Confirm] ➞ enter the same number to confirm the password ➞ press [OK]. You cannot store a password with only zeros as the number, such as <0000000>.
  • Page 148 NOTE • <Total Print Limit> is the sum of <Total Color Print Limit> and <Total Black Print Limit>. • <Total Color Print Limit> is the sum of <Color Copy Limit> and <Color Print Limit>. • <Total Black Print Limit> is the sum of <Black Copy Limit> and <Black Print Limit>. ❑...
  • Page 149 If you would like to limit users to certain functions of the machine, press [Limit Functions]. Press [On] or [Off] next to the functions you want to limit using Department ID Management ➞ press [OK]. If you select [On] for all of the functions on the screen, Department ID Management is set for all of the machine's functions.
  • Page 150 Scan Screen The icons that are displayed on the screen are explained below: : Remaining number of sheets that can be scanned in color : Remaining number of sheets that can be scanned in black Print Screen The icons that are displayed on the screen are explained below: : Total number of sheets remaining that can be copied or printed : Remaining number of sheets that can be copied or printed in color : Remaining number of sheets that can be copied or printed in black...
  • Page 151: Checking The Page Counts On A Control Card

    Send Screen The icons that are displayed on the screen are explained below: : Remaining number of sheets that can be scanned in color : Remaining number of sheets that can be scanned in black NOTE • Only the page limits for functions that are set to 'On' are displayed. •...
  • Page 152: Checking And Printing Counter Information

    Checking and Printing Counter Information You can display and print a list of how much paper was used by each department. (Additional Functions) ➞ [System Settings] ➞ Press [Dept. ID Management]. Press [Page Totals]. Check or print the page total count. The print page totals that belong to print jobs without a Department ID (left blank) are the number of prints from computers that do not correspond with a registered Department ID.
  • Page 153: Clearing Page Totals

    NOTE • To cancel printing, press [Cancel]. • To close the screen that is displayed while the machine is printing the Page Count List, press [Done]. • The counter information can be printed only if 11" x 17", LGL, LTR, or LTRR (plain, recycled, or color paper) is loaded in a paper source that is set to 'On' when you press [Other] to select a paper source in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen).
  • Page 154 (Additional Functions) ➞ [System Settings] ➞ Press [Dept. ID Management]. Select [On] or [Off] ➞ press [OK]. <Allow Printer Jobs with Unknown IDs>: [On]: The machine accepts print jobs from computers that do not correspond with a registered Department ID. [Off]: The machine does not accept print jobs from computers that do not correspond with a registered Department ID.
  • Page 155: Accepting B&W Copy And Print Jobs Without A Control Card

    Accepting B&W Copy and Print Jobs without a Control Card The Allow Black Copy/Inbox Print Jobs and Allow Black Printer Jobs modes are useful because they enable you to restrict the machine to accept only black-and-white jobs, and reject color jobs without inserting a control card. (Additional Functions) ➞...
  • Page 156 [Allow Black Copy/Black Inbox Print] appears on the Insert a Control Card screen, if <Allow Black Copy/Inbox Print Jobs> is set to 'On'. To copy or print in black-and-white, press [Allow Black Copy/Black Inbox Print]. NOTE • If you set <Allow Printer Jobs with Unknown IDs> to 'On', all print jobs are accepted.
  • Page 157: Customizing Settings

    Customizing Settings CHAPTER This chapter explains how to change the machine's Common Settings, and customizing them to suit your needs. What Are Additional Functions? ..........4-3 Additional Functions Settings Table .
  • Page 158 4. Customizing Settings Job Duration Display ............4-58 Number of Copies/Wait Time Status Display .
  • Page 159: What Are Additional Functions

    What Are Additional Functions? Additional Functions enable you to customize the machine's various settings. IMPORTANT • If you are performing user authentication using the SDL or SSO login service, you cannot change the Additional Functions settings of the machine if you are logged in as a general user.
  • Page 160 Press a mode key to specify its settings. For an overview of all the settings you can change from the Additional Functions screen, see "Additional Functions Settings Table," on p. 4-6. NOTE The Common Settings, Timer Settings, Adjustment/Cleaning, System Settings, Copy Settings, and Communications Settings screens consist of a list of individual settings.
  • Page 161 Press [Done] repeatedly until the Basic Features screen appears. What Are Additional Functions?
  • Page 162: Additional Functions Settings Table

    Additional Functions Settings Table The following settings can be selected or stored from the Additional Functions screen. (*1 indicates the default setting.) For more information, consult the following guides. • Copy Settings: Copying and Mail Box Guide • Report Settings, Communications Settings, and Address Book Settings: Sending and Facsimile Guide •...
  • Page 163: Common Settings

    ■ Common Settings Applicable Item Settings Delivered Page Function Display Settings Initial Functions and Copy , Express Copy, Send, Mail Function Order Settings Box, Print Job, Scan, MEAP Regular Copy Only, Regular and Copy Screen Display Express Copy , Express Copy Settings p.
  • Page 164 Applicable Item Settings Delivered Page Plain , Recycled, Color, Register Paper Type Pre-punched, Bond, Heavy 1, p. 4-35 Transparency Paper Select Screen Simple , Detailed p. 4-37 Priority Energy Consumption in p. 4-38 , High Sleep Mode LTRR/STMT Original Distinguish Manually, Use LTRR p.
  • Page 165 Applicable Item Settings Delivered Page If the Optional Finisher-Z1 and Copy Tray-J1 Are Attached: Tray A: Copy , Mail Box Printer , Receive, Fax, Other Tray B: Copy, Mail Box, Printer, Receive , Other If the Optional Finisher-Y1 or Saddle Finisher-Y2, and Buffer Pass Unit-E2 Are Attached: Tray Designation p.
  • Page 166 Applicable Item Settings Delivered Page Standard Local Print Settings Paper Select All Paper Sources, Auto Copies to 9,999 sets If No Finisher Is Attached or Only the Optional Inner 2way Tray-D1 is Attached: Do Not Collate, Collate Rotate Collate, Group, Rotate Group If the Optional Finisher-Z1 Is Attached:...
  • Page 167 Applicable Item Settings Delivered Page Language Switch p. 4-55 , Off Reversed Display (Color) On, Off p. 4-56 p. 4-56 Offset Jobs , Off Job Separator between On, Off p. 4-57 Jobs Job Separator between On, Off p. 4-57 Copies Copy: On, Off Mail Box:...
  • Page 168: Timer Settings

    ■ Timer Settings Applicable Item Settings Delivered Page 00:00 to 23:59, in one minute Time Fine Adjustment p. 4-63 increments 10, 15, 20 , 30, 40, 50 min., Auto Sleep Time p. 4-63 1 hour, 90 min., 2, 3, 4 hours 0 (Off) to 9 minutes, in one minute Auto Clear Time p.
  • Page 169 Applicable Item Settings Delivered Page For Printer 1200 dpi , Standard Black, Cyan, Magenta Relative Contrast Value: -7 to +7; Character/Background p. 4-71 Contrast Adjustment Standard Value Settings: 0 to 64; Sample Print, Sample Print Settings: Latent String Density: 0 to 36; 8 Cleaning inside Main Unit Press [Start] p.
  • Page 170: Report Settings

    ■ Report Settings Applicable Item Settings Delivered Page Settings: Send For Error Only , On, Off Report with TX Image: On TX Report Report with Color TX Image: On, Off Activity Report Auto Print , Off On, Off Daily Activity Report Time Timer Setting: 00:00 to 23:59 Send/Receive Separate On, Off...
  • Page 171 ■ System Settings Applicable Item Settings Delivered Page System Manager Settings System Manager ID Seven digit number maximum System Password Seven digit number maximum p. 6-3 System Manager 32 characters maximum E-mail Address 64 characters maximum Contact Information 32 characters maximum Comment 32 characters maximum Dept.
  • Page 172 Applicable Item Settings Delivered Page I-Fax Settings Full Mode TX Timeout 1 to 99 hours; 24 hours Divided Data RX 0 to 99 hours; 24 hours Timeout Print MDN/DSN on On, Off Receipt Always send notice for , Off RX errors Use Send Via Server On, Off Allow MDN Not Via...
  • Page 173 Applicable Item Settings Delivered Page Restrict the Send Function Address Book Password Seven digit number Access Number On, Off Management Fax: On, Off E-mail: On, Off Restrict New Addresses I-fax: On, Off File: On, Off Sending Allow Fax Driver TX , Off Facsimile Confirm Entered Fax...
  • Page 174 Applicable Item Settings Delivered Page Date and Time Setting (12 digit number) Time Zone: Date & Time Settings p. 6-26 GMT -12:00 to GMT +12:00; GMT 00:00 Daylight Saving Time: On, Off Limit Functions with the Partial Functions , All Functions p.
  • Page 175 Applicable Item Settings Delivered Page USB Settings Use USB Device p. 6-44 , Off USB Host p. 6-44 , Off Device Information p. 6-45 Delivery Settings Auto Search/Register, Register, Register Destinations p. 6-48 Details, Erase, Print List Everyday, Select Days, Off Add.
  • Page 176 Applicable Item Settings Delivered Page Details, Print List, Report Settings Auto Print: On , Off Communication Log p. 6-60 Daily Activity Report Time: On (00:00 to 23:59), Off Separate Report Type: On, Off Initialize All Data/ Initialize p. 6-62 Settings Use Asterisks to Enter , Off p.
  • Page 177: Copy Settings

    Applicable Item Settings Delivered Page Full Color p. 6-82 , Off *1 Indicates the default setting. *2 Indicates items that appear only when the appropriate optional equipment is attached. *6 Indicates items that are not delivered as device information. ■ Copy Settings Applicable Item Settings...
  • Page 178: Communications Settings

    ■ Communications Settings Applicable Item Settings Delivered Page Common Settings: TX Settings 01 to 99, Register/Edit, Erase Sender's Names (TTI) Unit Name 24 characters maximum Erase Failed TX , Off Data Compression High Ratio, Normal , Low Ratio Ratio Handle Documents with Always Print, Store/Print, Off Forwarding Errors Retry Times...
  • Page 179 Applicable Item Settings Delivered Page Favorites Buttons (Enlarged Display: Default Screen for Send On, Off ), One-touch Buttons, New Address (Printing Position: Inside, Outside*1;Display Destination Name: TX Terminal ID , Off; Telephone # Mark: FAX TEL), Off; Use Chunked Encoding , Off with WebDav Sending Gamma Value for...
  • Page 180 Applicable Item Settings Delivered Page Fax Settings: TX Settings ECM TX , Off Pause Time 1 to 15 seconds; 2 seconds Option: Redial Times: 1 to 10 times; 2 times Redial Interval: Auto Redial 2 to 99 minutes; 2 minutes TX Error Resend Sending Error and 1st Page...
  • Page 181 ■ Mail Box Settings Applicabl Item Settings Delivered e Page Inbox No.: 00 to 99 Register Inbox Name: 24 characters maximum Password: Seven digits maximum Time until Document Auto Erase: 0 User Inboxes Settings (Off), 1, 2, 3, 6, 12 hours, 1, 2, 3 , 7, 30 days URL Send Settings...
  • Page 182: Address Book Settings

    ■ Address Book Settings Applicable Item Settings Delivered Page Register Address Register New Address, Edit, Erase Sending Register Address Book Register Name Name Facsimile Register/Edit (from 001 to 200), Guide One-touch Buttons Erase IMPORTANT • If you are performing user authentication using the SDL or SSO login service, you cannot change the Additional Functions settings of the machine if you are logged in as a general user.
  • Page 183: Specifying Common Settings

    Specifying Common Settings You can specify the settings that are common to the Copy, Mail Box, Send, and Fax functions. Initial Function at Power ON You can specify the screen that is displayed when you turn ON the main power, or after the Auto Clear mode initiates.
  • Page 184 ❑ Press [Up] or [Down] to move the function's key to the desired position or group ➞ press [Next]. The function keys are divided into the following groups: Group A: The selected function keys are displayed on page 1 of the Basic Features screen.
  • Page 185 ● If you want to set the display for the Copy Basic Features screen: ❑ Press [Settings] for <Copy Screen Display Settings>. ❑ Press [Regular Copy Only], [Regular and Express Copy], or [Express Copy Only] ➞ press [OK]. If you select [Regular and Express Copy], the Regular Copy Screen is displayed by priority.
  • Page 186: Default Display After Auto Clear

    Default Display after Auto Clear You can set whether the screen specified as the Initial Function is displayed after the Auto Clear mode initiates. NOTE The time necessary for the Auto Clear mode to initiate can be set. (See "Auto Clear Time,"...
  • Page 187: Tone Settings

    Tone Settings You can set whether to sound audible tones. The following tones sound at the following times: • Entry Tone: When pressing keys on the control panel or keys on the touch panel display • Invalid Entry Tone: When an invalid key on the control panel or touch panel display is pressed, or when the maximum number of characters allowed is exceeded •...
  • Page 188: Text/Photo Priority In A Black-And-White Original

    Text/Photo Priority in a Black-and-White Original You can set whether priority is given to text or photographic images when the Automatic Color Selection mode detects that the original is in black-and-white. Give priority to text when printing or making copies of originals with fine or faint characters.
  • Page 189: Inch Entry

    Inch Entry Specifying this setting ensures that the key for entering values in inches is displayed on the various numeric entry screens. NOTE Even if Inch Entry is set to 'On', you still have the option to enter measurements in millimeters by pressing [mm] on the various numeric entry screens.
  • Page 190 Select [On] or [Off] for the stack bypass and the other paper sources ➞ press [OK]. Details of each item are shown below. [On]: The paper source is eligible for APS/ADS. [Off]: The paper source is ineligible for APS/ADS. The numbers on the screen represent the following paper sources: Stack Bypass Paper Drawer 1 Paper Drawer 2...
  • Page 191: Designating The Envelope Type

    Designating the Envelope Type You can use Paper Drawer 1 as an envelope cassette, if you attach the optional Envelope Feeder Attachment-C2, set the size switch to the appropriate envelope type, and the paper size dial to 'ENV.'. IMPORTANT This procedure is necessary only if the optional Envelope Feeder Attachment-C2 is attached to Paper Drawer 1.
  • Page 192 Select the paper source in which you want to register the paper type ➞ press [Settings] The numbers on the screen represent the following paper sources: Paper Drawer 1 Paper Drawer 2 Paper Drawer 3 (optional) Paper Drawer 4 (optional) Paper Deck-Z1 (optional) The optional Cassette Feeding Unit-Y3 and Paper Deck-Z1 are attached.
  • Page 193: Paper Select Screen Priority

    NOTE • For more information on paper types, see "Available Paper Stock," on p. 2-57. • You can register a paper type that is not listed in [Detailed Settings] in the Stack Bypass Settings: Selecting the Paper Type screen. For details on registering paper types, see "Storing/Editing Irregular Paper Types,"...
  • Page 194: Energy Consumption In The Sleep Mode

    Energy Consumption in the Sleep Mode You can set the amount of energy that the machine consumes when it is in the Sleep mode. NOTE • The machine may not enter the Sleep mode completely, depending on the status and type of installed MEAP applications (e.g., there still may be applications running in the background consuming power).
  • Page 195: Distinguishing Ltrr And Stmt Originals

    *1 If there is more than 120 minutes remaining before the specified time, the machine consumes the same amount of energy as when the energy consumption level is set to 'Low'. (Additional Functions) ➞ [Common Settings] ➞ Press [Energy Consumption in Sleep Mode]. Select [Low] or [High] ➞...
  • Page 196: Output Tray Designation

    Output Tray Designation You can designate the machine's output trays to be used for specific functions. The output trays indicated by Tray A, B, and C vary according to the attached optional equipment. Options Attached Default Settings Tray A/B/C Tray A: Copy, Mail Box Copy Tray-J1 Tray B: Printer, Receive, Fax, Other...
  • Page 197 NOTE • The same output tray can be designated for multiple functions. • The priority order of the output destinations is determined by the order of the selected output trays. The priority is displayed as "1," "2," and "3." (Additional Functions) ➞ [Common Settings] ➞ [Tray Press Designation].
  • Page 198: Setting The Printing Priority

    IMPORTANT • If a certain tray reaches its stacking limit, the machine automatically uses another tray that is designated for the same function. However, it is recommended that you only designate one tray for fax/I-fax documents to prevent them from getting lost. •...
  • Page 199: Image Form

    Select the printing priority for the various functions ➞ press [OK]. If you select [1] for a function, that function is given the highest printing priority. [Receive/Fax] appears only if the optional Super G3 FAX Board or Super G3 Multi-Line Fax Board is installed. [Receive] appears only if the optional Super G3 FAX Board or Super G3 Multi-Line Fax Board is not installed.
  • Page 200: Checking Image Form Details

    Select the size of the original that contains the image form ➞ press [Next]. NOTE To select an A or B series paper size, press [A/B-size]. Set the desired scan settings. If you want to change the zoom ratio, press [Copy Ratio]. (See Chapter 3, "Basic Copying and Mail Box Guide Copying and Mail Box Features,"...
  • Page 201: Erasing An Image Form

    Select the desired image form ➞ press [Details]. NOTE To check the image of the stored form, press [Check Print] ➞ select the paper size ➞ press [Start Print]. (See Chapter 4, "Special Copying and Mail Box Features," in the Copying and Mail Box Guide.) Check the detailed information ➞...
  • Page 202: Setting The Image Priority

    Setting the Image Priority This mode enables you to set the machine to automatically select whether the print quality of your original has priority or the print quality of the stored image form has priority. You can also select these settings manually. (Additional Functions) ➞...
  • Page 203: Editing User-Defined Text

    Press [Register] ➞ enter the desired characters ➞ press [OK]. NOTE For instructions on entering characters, see "Entering Characters from the Touch Panel Display," on p. 2-24. Press [Done]. Editing User-Defined Text (Additional Functions) ➞ [Common Settings] ➞ Press [Register Characters for Page No./Watermark]. Select the text to edit ➞...
  • Page 204: Standard Paper For The Stack Bypass

    Standard Paper for the Stack Bypass You can set the paper size and type that the stack bypass uses beforehand. This setting is useful if you always load the same paper size and type into the stack bypass. If the Stack Bypass Standard Settings are stored when using the optional Fax function, you can also use the stack bypass to receive faxes.
  • Page 205 ❑ Press [OK]. You can also select a size key ([S1] to [S5]) containing a stored paper size setting, instead of entering values. NOTE • To enter values in millimeters, press [mm]. • For instructions on entering values in inches, see "Values in Inches," on p. 2-25. •...
  • Page 206: Irregular Paper Size Settings For The Stack Bypass

    Irregular Paper Size Settings for the Stack Bypass You can store an irregular paper size in a Size key ([S1] to [S5]), that can be selected when you press [Irreg. Size] on a paper selection screen. There are five Size keys, and they can be assigned names for increased convenience. This mode is useful for storing and editing frequently used irregular paper sizes.
  • Page 207: Naming A Size Key

    Naming a Size Key (Additional Functions) ➞ [Common Settings] ➞ Press [Registering Irregular Size]. Select a Size key ([S1] to [S5]) to name ➞ press [Register Name]. NOTE • Size keys that already have settings stored in them are displayed with a colored triangle ( ) in the lower right corner of the key.
  • Page 208: Setting The Speed Or Print Side Priority

    Press [Yes]. NOTE Size key names are not erased. For instructions on changing a key name, see "Naming a Size Key," on p. 4-51. Setting the Speed or Print Side Priority You can set whether the printer speed is the priority for your job, or whether to print on a specific side of the paper.
  • Page 209 Select [Speed Priority] or [Print Side Priority] for each paper source ➞ press [OK]. Details of each item are shown below. [Speed Priority]: When you feed one or two-sided prints into the machine, the method for delivering paper inside the machine changes, and this affects the printing speed.
  • Page 210: Standard Local Print Settings

    Standard Local Print Settings You can set the standard print settings for the machine. The Standard Local Print Settings are used in the following cases: • If you print documents stored in inboxes without changing the print settings • If you merge and print multiple documents stored in an inbox •...
  • Page 211: Changing The Language Shown On The Touch Panel Display

    Changing the Language Shown on the Touch Panel Display You can select the language displayed on the touch panel display. NOTE • If Language Switch is set to 'On', some characters are restricted and cannot be entered. To be able to enter all characters, set Language Switch to 'Off'. •...
  • Page 212: Reversing The Contrast Of The Touch Panel Display

    Reversing the Contrast of the Touch Panel Display You can reverse the contrast on the touch panel display for better viewing. The Reversed Display mode reverses the light and dark areas on the touch panel display. If you find it hard to read what is being shown on the touch panel display, try using this mode.
  • Page 213: Inserting A Job Separation Sheet Between Print Jobs

    Inserting a Job Separation Sheet between Print Jobs This mode enables you to insert blank pages before the first page of each print job from a selected paper drawer. This is useful when you want to separate one print job from another when printing multiple jobs. IMPORTANT If you are using the Booklet or Saddle Stitch mode, job separation sheets cannot be inserted between jobs.
  • Page 214: Job Duration Display

    ● If you select [On]: ❑ Press [Paper Select] ➞ select the paper drawer containing the desired paper size for the job separation sheet ➞ press [OK]. ❑ (numeric keys) to specify the number of pages after which a job separation sheet will be inserted.
  • Page 215: Clean The Original Scanning Area Prompt

    (Additional Functions) ➞ [Common Settings] ➞ Press [Number of Copies/Job Duration Status Display]. Select [On] or [Off] ➞ press [OK]. Clean the Original Scanning Area Prompt You can use the Cleaning Display for the Original Scanning Area mode to prompt you to clean the scanning area when the machine detects streaks or stains.
  • Page 216: Setting The Gamma Value For Remote Scans

    Select [High Ratio], [Normal], or [Low Ratio] ➞ press [OK]. Details of each item are shown below. [High Ratio]: A small amount of memory is used for scanning the document, but the images have a lower image quality. [Normal]: The amount of memory used for the document and the quality of the images are moderate.
  • Page 217: Limiting Functions

    Limiting Functions If a problem frequently occurs when using the Finishing modes, such as Offset Collate and Staple, you can temporarily limit the use of these finishing modes by setting Limited Functions Mode to 'On'. In addition, when the Service Call Message screen appears indicating a finishing mode malfunction and you temporally set the Limited Functions Mode to clear the Service Call Message screen, you can deactivate the Limited Functions Mode by setting this mode to 'Off' from the Additional Functions screen.
  • Page 218: Erasing The Remaining Toner Error Message

    Erasing the Remaining Toner Error Message You can erase the Remaining Toner Error Message screen, which is displayed when the remaining toner is low, if Display Remaining Toner Error Message in System Settings (from the Additional Functions screen) is set to 'On'. NOTE [Erase Remaining Toner Error Message] is displayed only if Display Remaining Toner Error Message in System Settings (from the Additional Functions screen) is set to 'On'.
  • Page 219: Timer Settings

    Timer Settings You can make various timer related settings for the machine, such as adjusting the current time, and specifying the time it takes for the machine to enter into the Sleep mode or Low-Power mode. Current Time Adjustment You can make adjustments to the current time. For instructions on setting the current date and time, see "Current Date and Time,"...
  • Page 220: Auto Clear Time

    Auto Clear Time If the machine is idle for a certain period of time (after the last print job or key operation is performed), the display returns to the Basic Features screen (standard settings) of the selected function. This period of time is called the "Auto Clear Time."...
  • Page 221: Low-Power Mode Time

    Low-Power Mode Time The Low-Power mode conserves energy by turning OFF the fixing unit when the machine is idle for a certain period of time (after the last print job or key operation is performed). This period of time is called the "Low-Power Mode Time." When the machine is in the Low-Power mode, the touch panel display is turned OFF.
  • Page 222: Adjusting The Machine

    Adjusting the Machine This section describes how you can make fine adjustments to the settings of the machine, such as making a fine adjustment to the printed image and the page number or watermark position. It is recommended that you perform an Automatic Gradation Adjustment and clean the machine regularly.
  • Page 223: Saddle Stitch Position Adjustment

    IMPORTANT • Only use 12" x 18", 11" x 17", LGL, or LTRR paper for the saddle stitch staple repositioning procedure. • Make sure to remove all output booklets from the optional Booklet Tray before performing the saddle stitch staple repositioning procedure. NOTE •...
  • Page 224: Adjusting Creep (Displacement) Correction

    Adjusting Creep (Displacement) Correction This mode enables you to adjust the displacement of pages that occurs between the outermost and center page when the Booklet mode is set. (Additional Functions) ➞ [Adjustment/Cleaning] ➞ Press [Creep (Displacement) Correction Adjustment]. Select the desired paper type ➞ press [Adjust]. Press [▼] or [▲] to adjust the correction width ➞...
  • Page 225: Quick Adjustment

    Quick Adjustment (Additional Functions) ➞ [Adjustment/Cleaning] ➞ Press [Auto Gradation Adjustment]. Select the paper type ➞ press [Quick Adjust]. IMPORTANT This machine adjusts the toner and print speed according to the paper type. To make effective adjustments, select the correct paper type. Press [Start].
  • Page 226 Press [Test Print 1]. NOTE If the paper which is appropriate for the test print is not loaded in a paper source, a message asking you to load the appropriate paper appear. In this case, load the appropriate paper in a paper source. Place the first test print on the platen glass.
  • Page 227: Exposure Recalibration

    Exposure Recalibration You can recalibrate the exposure adjustment scale if differences between the image on the original and the print occur. (Additional Functions) ➞ [Adjustment/Cleaning] ➞ Press [Exposure Recalibration]. Press [Light] or [Dark] for each function to adjust the exposure ➞ press [OK]. Color Mismatch Correction You can automatically correct color mismatching that occurs in the output.
  • Page 228 (Additional Functions) ➞ [Adjustment/Cleaning] ➞ Press [Character/Background Contrast Adjustment]. You can adjust the relative contrast (brightness) of the hidden text and the background when using the Secure Watermark mode. Press [For Printer 1200 dpi] or [Standard]. Press [For Printer 1200 dpi] if the resolution is set at 1200 dpi during printing. NOTE To print at resolutions of 1200 dpi using the Color imageRUNNER C2550, the 1200dpi Print Expansion Board is required.
  • Page 229 ● If you want to specify print settings for the sample print: ❑ Press [Sample Print Settings] ➞ specify the desired settings ➞ press [OK]. You can set the background pattern, the text size, color, and orientation. Refer to the sample print and set the contrast value indicated for an image where the hidden text is difficult to see using [▼] or [▲].
  • Page 230: Cleaning The Inside Of The Main Unit

    NOTE When adjusting the density of the characters (latent image), specify settings for [Latent String Density]. Press [OK]. The more even the contrast between the hidden text and the background is, the harder it will be to see the hidden text on the original, but the less the hidden text will appear when it is copied.
  • Page 231: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, clean the rollers of the feeder. NOTE • [Feeder Cleaning] appears only if the optional Feeder (DADF-L1) (standard-equipped for the Color imageRUNNER C3480i/C3080i) is attached. •...
  • Page 232: Replacing The Toner While Printing Is Possible

    Replacing the Toner While Printing Is Possible If you replace the toner cartridge when the message <Black toner is low. Replacement not yet needed.>, follow the procedure below to erase the displayed message. NOTE • The message displayed differs, depending on the color of the replaced toner cartridge. •...
  • Page 233 Checking Job and Device Status CHAPTER This chapter explains how to check the counter, and how to use the System Monitor screen to change or check the status of print and copy jobs. Checking the Counter and Controller Version........5-2 Checking Job Status.
  • Page 234: Checking The Counter And Controller Version

    Checking the Counter and Controller Version You can check the copy and print page counts, and the print and scan page counts that are performed by users who log on to MEAP applications using a login service. You can also check the version of the controller. Press (Counter Check) on the control panel.
  • Page 235 ● To check the controller version: ❑ Press [Device Configuration]. ❑ Press [Done]. Press [Done]. Checking the Counter and Controller Version...
  • Page 236: Checking Job Status

    Checking Job Status If you press [System Monitor], the System Monitor screen appears, enabling you to check and change the status of Copy, Send, Fax, Print, and Receive jobs. For example, you can change the order of jobs in the print queue, cancel a job, or check the details of a job.
  • Page 237 NOTE • If Department ID Management or a login service (such as SSO or SDL) is set and Display Status Before Authentication in System Monitor Screen Restriction in System Settings (from the Additional Functions screen) is set to 'Off', operations other than displaying the Device Status screen cannot be performed from the System Monitor screen before logging in to the machine.
  • Page 238: Checking Job Status From The System Monitor Screen

    Checking Job Status from the System Monitor Screen Press [System Monitor]. From the keys located at the bottom of the System Monitor screen, select the job type that you want to check or change, or press [Device] to display the current status of the machine. ●...
  • Page 239 ❑ Press [Log] to check the jobs that have already been processed. The log is organized according to the type of job. Press the Select Type drop-down list ➞ select the type of job whose log you want to check. If you select [RX Print] from the Select Type drop-down list, the log for all receive jobs is displayed in chronological order.
  • Page 240: Checking Job Status From The Print Job Screen

    ● If [Device] is selected: ❑ Check the current machine status. The status of the device and the current job are displayed here. This area displays recovery procedures for problems, such as clearing a paper jam or replacing the toner and staple cartridges.
  • Page 241 Check the status of the print jobs. ❑ Press [Status] to check the jobs currently being processed or waiting to be processed. NOTE If you are using a login service, [My Job Status] is displayed. Press this key to display only the jobs for the user that is currently logged on to the machine. ❑...
  • Page 242: Job Details

    Job Details You can check the details of copy and print jobs, such as the date and time the machine received and processed the jobs, and the number of pages. NOTE • If the Job Log Display in System Settings (from the Additional Functions screen) is set to 'Off', the following items are not displayed on the System Monitor screen: - On the System Monitor screen <Activity Report (RX)>, [Details], and [Print List] on the Receive screen...
  • Page 243: Checking Copy/Print Job Details From The Print Job Screen

    Press [Status] or [Log] ➞ select the job whose details you want to check ➞ press [Details]. Check the detailed information ➞ press [Done] repeatedly until the Basic Features screen appears. Checking Copy/Print Job Details from the Print Job Screen Press [Print Job].
  • Page 244: Printing The Copy/Print Log

    Printing the Copy/Print Log Printing Copy/Print Log from the System Monitor Screen Press [System Monitor] ➞ select the job type ([Copy] or [Print]). If necessary, see the screen shot in step 1 of "Checking Job Status from the System Monitor Screen," on p. 5-6. Press [Log] ➞...
  • Page 245: Printing The Copy/Print Log From The Print Job Screen

    Printing the Copy/Print Log from the Print Job Screen Press [Print Job] ➞ [Log]. Press the Select Type drop-down list ➞ select the type of job whose log you want to print ➞ press [Print List]. Press [Yes]. 5-13 Job Details...
  • Page 246: Priority Printing

    Priority Printing You can change the printing priority of a job, so that it is printed right after the current job is complete. Selecting the Job for Priority Printing from the System Monitor Screen Press [System Monitor] ➞ [Print]. Press [Status] ➞ select the job for priority printing ➞ press [Print Next].
  • Page 247: Selecting The Job For Priority Printing From The Print Job Screen

    Selecting the Job for Priority Printing from the Print Job Screen Press [Print Job] ➞ [Status]. Select the job for priority printing ➞ press [Print Next]. 5-15 Priority Printing...
  • Page 248 5-16 Priority Printing...
  • Page 249 System Manager Settings CHAPTER This chapter describes the settings that can be made by the person in charge of the machine's operation, such as the System Manager. Specifying the System Manager Settings ........6-3 Department ID Management .
  • Page 250: System Manager Settings

    6. System Manager Settings Displaying the Current Department ID/User Name......6-43 USB Settings ............6-44 Using a USB Device .
  • Page 251: Specifying The System Manager Settings

    Specifying the System Manager Settings You can set an ID and a password for the System Manager. Once the System Manager ID/password is set, restrictions can be placed on storing or changing the System Settings. IMPORTANT • Attaching the optional Card Reader-C1 erases the System Manager ID and System Password that have been stored.
  • Page 252 Specify the desired settings ➞ press [OK]. [System Manager ID]: Press [System Manager ID] ➞ enter a number (up to seven digits) using (numeric keys). You must set a System Manager ID in order to manage the operations of the machine.
  • Page 253 NOTE • If you make a mistake when entering a number or character, press (Clear) to clear your entry. • If Asterisks for Entering Access No./Passwords in Use Asterisks to Enter Access No./Passwords in System Settings (from the Additional Functions screen) is set to 'Off', passwords you enter are not displayed as asterisks (********).
  • Page 254: Department Id Management

    Department ID Management You can register a Department ID and password for each department, and manage the machine by limiting its use to only those who enter the correct Department ID and password. This is called Department ID Management. Department IDs and passwords for up to 1,000 departments can be registered.
  • Page 255 IMPORTANT • If SDL or SSO is set as the login service, Department ID Management is performed on the Department ID that shares the same user name and password as the one registered for MEAP User Authentication. • If you are using SSO and set Department ID Management to 'On', you may not be able to log on.
  • Page 256: Registering The Department Id, Password, And Page Limit

    Registering the Department ID, Password, and Page Limit (Additional Functions) ➞ [System Settings] ➞ Press [Dept. ID Management]. Press [On] ➞ [Register Dept. ID/Password]. If you do not want to store a Department ID, password, or page limit restriction, proceed to step 10. Press [Register].
  • Page 257 (numeric keys) to enter the Department ID and password. ❑ Press [Dept. ID] ➞ enter the Department ID. ❑ Press [Password]. ❑ Press [Password] ➞ enter the desired password. ❑ Press [Confirm] ➞ enter the same number to confirm the password ➞ press [OK].
  • Page 258 NOTE • <Total Print Limit> is the sum of <Total Color Print Limit> and <Total Black Print Limit>. • <Total Color Print Limit> is the sum of <Color Copy Limit> and <Color Print Limit>. • <Total Black Print Limit> is the sum of <Black Copy Limit> and <Black Print Limit>. •...
  • Page 259 If you would like to limit users to certain functions of the machine, press [Limit Functions]. Select [On] or [Off] next to the functions (other than the Copy function) you want to limit using Department ID Management ➞ press [OK]. Details of each item are shown below.
  • Page 260: Changing The Password And Page Limit

    Changing the Password and Page Limit You can change the password and page limit settings that you have registered. (Additional Functions) ➞ [System Settings] ➞ Press [Dept. ID Management]. Press [On] ➞ [Register Dept. ID/Password]. Press [▼] or [▲] to display the department whose password you want to change ➞...
  • Page 261 NOTE • If you make a mistake when entering the password, press (Clear) to clear the password ➞ enter the correct password. • You cannot change the Department ID. • If Use Asterisks to Enter Access No./Passwords in System Settings (from the Additional Functions screen) is set to 'Off', passwords you enter are not displayed as asterisks (********).
  • Page 262: Erasing The Department Id And Password

    Erasing the Department ID and Password You can erase the Department ID and password that you have registered. NOTE If Department ID Management is activated through the optional Card Reader-C1, you cannot delete the Department ID. (Additional Functions) ➞ [System Settings] ➞ Press [Dept.
  • Page 263: Checking And Printing Counter Information

    Checking and Printing Counter Information You can display and print a list of how much paper was used by each department. (Additional Functions) ➞ [System Settings] ➞ Press [Dept. ID Management]. Press [On] ➞ [Page Totals]. Check or print the page total count. The page totals that belong to print jobs without a Department ID (left blank) are the number of prints from computers that do not correspond with a registered Department ID.
  • Page 264: Clearing Page Totals

    NOTE • To cancel printing, press [Cancel]. • To close the screen that is displayed while the machine is printing the Page Count List, press [Done]. • The counter information can be printed only if 11" x 17", LGL, LTR, or LTRR (plain, recycled, or color paper) is loaded in a paper source that is set to 'On' when you press [Other] to select a paper source in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen).
  • Page 265: Accepting Print And Scan Jobs With Unknown Ids

    Accepting Print and Scan Jobs with Unknown IDs You can specify whether to accept or reject print and network scan jobs from computers that do not correspond with a registered Department ID. NOTE <Allow Printer Jobs with Unknown IDs> is displayed only if the optional Color PCL Printer Kit (standard equipped with the Color imageRUNNER C3480i/C3080i), Color PS Printer Kit, or imagePASS (not available for the Color imageRUNNER C2550) is installed.
  • Page 266: Accepting B&W Copy And Print Jobs Without Entering A Department Id

    NOTE If you selected [On] in step 2, pressing [OK] activates Department ID Management. Accepting B&W Copy and Print Jobs without Entering a Department ID The Allow Black Copy/Inbox Print Jobs and Allow Black Printer Jobs modes enable you to restrict the machine to accept only black-and-white print jobs, and reject color print jobs without entering a Department ID and password.
  • Page 267 If you set <Allow Black Copy/Inbox Print Jobs> to 'On', [Black Copy/Black Inbox Print] appears on the screen for entering the Department ID and password. To copy or print in black-and-white, press [Allow Black Copy/Black Inbox Print]. NOTE • If you set <Allow Printer Jobs with Unknown IDs> to 'On', all print jobs are accepted.
  • Page 268: Remote Ui

    Remote UI You can set whether to enable the Remote UI (User Interface) to operate the machine and change settings. NOTE For more information on the Remote UI, see the Remote UI Guide. (Additional Functions) ➞ [System Settings] ➞ Press [Remote UI].
  • Page 269 NOTE • Before setting <Use SSL> to 'On', it is necessary to set a default key in Network Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.) • The Remote UI is enabled only after you restart the machine (the main power switch is turned OFF, and then back ON).
  • Page 270: Device Information Settings

    Device Information Settings Device Information Settings enables you to set a name for the machine, and enter information regarding its location. (Additional Functions) ➞ [System Settings] ➞ Press [Device Information Settings]. Enter the name and location of the machine. ❑ Press [Device Name] ➞...
  • Page 271: Clearing The Message Board

    Clearing the Message Board The Message Board is a function used by the System Manager to display messages for users on the touch panel display. Message board settings are made from the Remote UI, but can be cleared from the main unit. NOTE For instructions on creating messages using the Remote UI, see Chapter 3, "Customizing Settings,"...
  • Page 272: Auto Online/Offline

    Auto Online/Offline To use the optional Network Scan function, the machine must be connected to a network, and must be separately switched online to the network. This section explains how to switch the machine online and offline to use the Network Scan function.
  • Page 273 Select [On] or [Off] ➞ press [OK]. NOTE If Auto Offline is set to 'On', the machine automatically goes offline once the Auto Clear mode initiates. If the Auto Clear mode is not set (the Auto Clear Time is set to '0'), the machine automatically goes offline after approximately two minutes.
  • Page 274: Current Date And Time

    Current Date and Time Setting the current date and time is very important. The current date and time settings are used as standard timer settings for functions that require them. • GMT: The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time).
  • Page 275 Enter the current date (month, day, year) and time using (numeric keys). Enter the month and the day using four digits (including zeros). Enter all four digits of the year, and the time in 24-hour notation, as four digits (including zeros) without a space. ➞...
  • Page 276 Press [OK]. 6-28 Current Date and Time...
  • Page 277: Limiting Functions When The Optional Security Key Is Turned Off

    Limiting Functions When the Optional Security Key Is Turned OFF You can restrict the use of the machine when the optional security key is turned to the OFF position. NOTE Limit Functions with the Security Key Off mode can be set only if the optional Key Switch Unit is installed.
  • Page 278: License Registration

    NOTE A license key can be obtained via a Web browser to access the license management system. Access the system by entering the following URL: http://www.canon.com/lms/ license/. For more information on obtaining the license key, see the License Access Number Certificate and the License Registration Booklet included with the various optional kits.
  • Page 279 (numeric keys) ➞ press Enter the license key using [Start]. Details of each item are shown below. Press to move the cursor to the desired position. [ ][ ]: [Backspace]: Press to delete the last number entered. If the following screen is displayed, press [OK] ➞ enter the correct license key. If the following screen is displayed, the required optional equipment needed for license registration has not been installed.
  • Page 280 Press [OK]. IMPORTANT The registered information is only enabled after you restart the machine (the main power switch is turned OFF, and then back ON). (See "Main Power and Control Panel Power," on p. 1-14.) 6-32 License Registration...
  • Page 281: Setting System Monitor Screen Restrictions

    Setting System Monitor Screen Restrictions You can set restrictions relating to the System Monitor screen. IMPORTANT • To access [User Management/Settings] from the SDL, set USE HTTP to 'On'. • To manage user information for the Local Device Authentication system of SSO, set USE HTTP to 'On'.
  • Page 282: Setting To Allow Secured Printing From The System Monitor Screen

    Setting to Allow Secured Printing from the System Monitor Screen You can set whether to allow secured printing from the System Monitor screen. (Additional Functions) ➞ [System Settings] ➞ Press [System Monitor Screen Restriction] ➞ [Allow Secured Print from Print Status Screen]. Select [On] or [Off] ➞...
  • Page 283 ● If you select [Off]: ❑ Select [Allow] or [Do Not Allow] for <Obtain Job Log From Management Software> ➞ press [OK]. Obtain Job Log From Management Software [Allow]: Permits collection of job logs using management software. [Do Not Allow]: Does not permit collection of job logs using management software.
  • Page 284: Meap Settings

    MEAP Settings You can print information about installed MEAP applications. Use HTTP Server Set Use HTTP to 'On' to access this machine from a Web browser, and utilize the installed MEAP applications. IMPORTANT • To access [User Management/Settings] from the SDL, set USE HTTP to 'On'. •...
  • Page 285: Printing Installed Application Information

    ● If you select [On]: ❑ Select [On] or [Off] for <Use SSL> ➞ press [OK]. Use SSL (Secure Sockets Layer) [On]: SSL is used to communicate. [Off]: SSL is not used to communicate. ● If you select [Off]: ❑ Press [OK].
  • Page 286 Press [Yes]. Items printed for each application are as follows: • MEAP Contents: Prints the MEAP version. • MEAP Specifications: Prints information regarding the MEAP function. • Application Name: Prints the name of the application. • Application ID/System Application Name: Prints the system application's file name or the Application ID of a standard application.
  • Page 287 • Maximum Memory Usage: Prints the maximum amount of memory that can be used by each application. The Maximum Memory Usage number is printed in kilobytes (KB). • Registered Service: Prints the service registered on the MEAP framework from the application. The Registered Service is printed only if there is data that corresponds to it.
  • Page 288: Copy Set Numbering Options

    Copy Set Numbering Options You can specify the detailed settings of the Copy Set Numbering mode for both the Copying and Mail Box functions. For instructions on using the Copy Set Numbering mode, see Chapter 4, "Special Copying and Mail Box Features," in the Copying and Mail Box Guide.
  • Page 289 ● If you select [On]: ❑ Select [On] or [Off] for each of the items ➞ press [Next]. ID/User Name [On]: The Department ID is printed. If you are using a login service other than Department ID Management, the user name is printed instead. [Off]: Only the user name is printed.
  • Page 290: Displaying The Remaining Toner Error Message

    Displaying the Remaining Toner Error Message You can set the machine to display a message indicating that the remaining toner is low. This message is useful because it gives a user plenty of time to check their toner stock, and ensure the availability of replacement toner. NOTE For instructions on erasing the Display Remaining Toner Error Message screen, see "Erasing the Remaining Toner Error Message,"...
  • Page 291: Displaying The Current Department Id/User Name

    Displaying the Current Department ID/User Name If you are using a login service, you can display the Department ID or user name which is currently being used to log on to the machine in the Job/Print Status Display Area. The item displayed for each login service is shown below: Login Service Item Displayed Default Authentication...
  • Page 292: Usb Settings

    USB Settings This mode enables you to specify the USB settings. NOTE Changes are only effective after you restart the machine (the main power switch is turned OFF, and then back ON). For instruction on restarting (turning the main power switch OFF and then ON) the machine, see "Main Power and Control Panel Power, "...
  • Page 293: Specifying Device Information Delivery Settings

    Specifying Device Information Delivery Settings Registering device information in your machine enables you to set the machine to deliver the same device information to other machines that are connected to the same network. This enables you to easily manage multiple machines at the same time.
  • Page 294 The following device information can be delivered: Delivered Contents Notes Information The Address Book, • All of the currently stored destinations are Address Book forwarding settings, and deleted, and then the destinations that are favorites buttons delivered are registered. • Only Department IDs existing in the client machines are deleted.
  • Page 295 Delivered Contents Notes Information • The user-defined paper types that are already stored are delivered. Upon Importing and exporting exporting, the user-defined paper Paper Information of the Paper Type information is duplicated and delivered. Management Settings Upon importing, the user-defined paper types that are already stored are overwritten by the paper information.
  • Page 296: Registering/Deleting/Printing Delivery Destinations

    Registering/Deleting/Printing Delivery Destinations You can register, confirm, and delete delivery destinations. NOTE The maximum number of destinations you can register is 100. Registering Delivery Destinations (Additional Functions) ➞ [System Settings] ➞ Press [Device Information Delivery Settings] ➞ [Register Destinations] under <Transmitting Settings>. Register a destination.
  • Page 297 ● To automatically search for destinations: ❑ Press [Auto Search/Register]. ❑ Press [Auto Search Start]. Press [-] or [+] to set the search depth (how many routers to search). NOTE • Since searching uses SLP (Service Location Protocol), machines behind a router will not be detected if the router is set to restrict passing with the SLP protocol.
  • Page 298: Confirming Delivery Destination Settings

    Confirming Delivery Destination Settings (Additional Functions) ➞ [System Settings] ➞ Press [Device Information Delivery Settings] ➞ [Register Destinations] under <Transmitting Settings>. Select the destination whose settings you want to confirm ➞ press [Details]. Confirm the settings ➞ press [OK]. If you have changed the destination machine's settings in Receive Restriction for Each Function under <Receiving Settings>...
  • Page 299: Deleting A Delivery Destination

    Deleting a Delivery Destination (Additional Functions) ➞ [System Settings] ➞ Press [Device Information Delivery Settings] ➞ [Register Destinations] under <Transmitting Settings>. Select the destination that you want to erase ➞ press [Erase]. To select all destinations, press [Select All]. However, if a destination is selected, this key changes to [Clear Selection].
  • Page 300: Printing The Delivery Destinations

    Printing the Delivery Destinations (Additional Functions) ➞ [System Settings] ➞ Press [Device Information Delivery Settings] ➞ [Register Destinations] under <Transmitting Settings>. Press [Print List]. NOTE The delivery destination list can be printed only if 11" x 17", LGL, LTR, or LTRR (plain, recycled, or color paper) is loaded in a paper source that is set to 'On' when you press [Other] to select a paper source in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen).
  • Page 301: Setting Automatic Delivery

    Setting Automatic Delivery You can set to automatically deliver device information at a specified time. You can also select which information to deliver. IMPORTANT • When delivering device information, the following machines will not update their information: - Machines which are processing a send job - Machines importing or exporting data via the Remote UI - Machines which are executing functions from the Additional Functions screen •...
  • Page 302 Select [Everyday], [Select Days], or [Off]. ● If you select [Everyday]: ❑ Select a number ([1] to [5]) ➞ enter the start time using (numeric keys) ➞ press [Next]. You can store up to five different start times. Enter all four digits of the time (including zeros), using 24-hour notation. ➞...
  • Page 303 ● If you select [Off]: ❑ Press [OK]. Select which device information you want to deliver ➞ press [Next]. Details of each item are shown below. [On]: The machine will deliver the selected device information. [Off]: The machine will not deliver the selected device information. <Network Settings>: Available when [On] is selected for <Add.
  • Page 304: Setting Manual Delivery

    Setting Manual Delivery You can set to manually deliver device information. IMPORTANT • When delivering device information, the following machines will not update their information: - Machines which are processing a send job - Machines importing or exporting data via the Remote UI - Machines which are executing functions from the Additional Functions screen •...
  • Page 305: Restricting The Reception Of Device Information

    NOTE If the optional imagePASS is attached, <Network Settings> is always set to 'Exclude'. Select the destinations ➞ press [Manual delivery Start]. NOTE Even if you press [Cancel] on the delivery in progress screen, delivery will not be canceled for machines to which information has already been delivered. Delivery to the next selected machine will be canceled.
  • Page 306: Restoring Device Information

    Restoring Device Information You can restore device information to what it was before it was updated. This is useful when you have accidentally updated the device information. NOTE You can return device information only to what it was at the time of the very last update. (Additional Functions) ➞...
  • Page 307: Restricting The Type Of Information That Is Updated

    Restricting the Type of Information That Is Updated You can restrict the type of device information that is received and updated. IMPORTANT While receiving and updating device information, the screen indicating that the settings are being updated is displayed. Operations on this machine cannot be performed until the update completes.
  • Page 308: Checking/Printing The Communication Log

    NOTE • Before setting <Add. Functions Settings Value>, <Dept. ID>, or <Address Book> to 'Off', it is necessary to set a default key in Network Settings (from the Additional Functions screen). (See Chapter 3, "TCP/IP Network," in the Network Guide.) •...
  • Page 309 ● If you select [Report Settings]: ❑ Specify the desired print settings ➞ press [OK]. Auto Print [On]: The communication log is automatically printed when the number of send and receive transmissions reaches 100. [Off]: The communication log is not printed automatically. Daily Activity Report Time If you select [On], enter the time using (numeric keys).
  • Page 310: Initializing All Data/Settings

    CAUTION • Before initiating the Initialize All Data/Settings mode, make sure that the data you are erasing is completely unnecessary. Note that Canon will not be liable for any damages resulting from the loss of data. • If the optional Card Reader-C1 is attached to the machine, and does not operate properly after initializing the data, contact your local authorized Canon dealer.
  • Page 311 IMPORTANT • To prevent other users from accidentally erasing all the data on the hard disk, it is recommended to register a System Manager ID and System Password so that only the System Manager can perform this procedure. • Confirm that there are no current jobs being processed before using the Initialize All Data/Settings mode.
  • Page 312: Setting The Display Method When Entering A Password

    Setting the Display Method When Entering a Password You can set whether to display asterisks when entering confidential information, such as a password. NOTE When the information is being displayed as asterisks, a screen prompting the user to re-enter the information for confirmation purposes is displayed. (Additional Functions) ➞...
  • Page 313: Setting The Secure Watermark Mode

    Setting the Secure Watermark Mode You can select whether to set the Secure Watermark function for each copy job, print job, and print jobs from printer drivers, if performing such jobs with the Secure Watermark function always set. For more information on the Secure Watermark function, see Chapter 4, "Special Copying and Mail Box Features,"...
  • Page 314 Select the type of secure watermark to embed (Watermark, Date, Copy Set Numbering, Serial Number, or ID/User Name). ● If you select [Watermark]: ❑ Select a preset watermark ➞ press [Next]. ● If you select [Watermark] ➞ [Create]: ❑ Press [Enter] ➞ enter the desired text ➞ press [OK] ➞ [OK] ➞ [Next]. If you have registered characters in Register Characters for Page No./ Watermark in Common Settings (from the Additional Functions screen), you can select the characters from the list.
  • Page 315 ● If you select [Copy Set Numbering]: ❑ (numeric keys) ➞ press [Next]. Enter the starting number using ● If you select [Serial Number]: ❑ Press [Next]. NOTE The serial number that is displayed in the Job/Print Status Display Area when you press (Counter Check) on the control panel is printed.
  • Page 316: Printer Driver Secure Watermark

    Select the background pattern ➞ select the size and color of the text ➞ press [OK]. To print a pattern on the background of a copy, select the background pattern from the Background Pattern drop-down list. You can select [Small] (36 pt.), [Medium] (54 pt.), or [Large] (72 pt.) for the size of the text.
  • Page 317 ● If you select [Watermark]: ❑ Select a preset watermark ➞ press [Next]. ● If you select [Watermark] ➞ [Create]: ❑ Press [Enter] ➞ enter the desired text ➞ press [OK] ➞ [OK] ➞ [Next]. If you have registered characters in Register Characters for Page No./ Watermark in Common Settings (from the Additional Functions screen), you can select the characters from the list.
  • Page 318 ● If you select [Copy Set Numbering]: ❑ (numeric keys) ➞ press [Next]. Enter the starting number using ● If you select [Serial Number]: ❑ Press [Next]. NOTE The serial number that is displayed in the Job/Print Status Display Area when you press (Counter Check) on the control panel is printed.
  • Page 319 Select the background pattern ➞ select the size and color of the text ➞ press [OK]. To print a pattern on the background of a copy, select the background pattern from the Background Pattern drop-down list. You can select [Small] (36 pt.), [Medium] (54 pt.), or [Large] (72 pt.) for the size of the text.
  • Page 320: Specifying Encrypted Secured Printing Settings

    Specifying Encrypted Secured Printing Settings You can specify settings relating to encrypted secured printing. NOTE Encrypted Print Settings can be set only if the Encrypted Secure Print Software is activated. Setting to Receive Only Encrypted Secured Print Jobs You can set the machine to only receive encrypted secured print jobs from computers.
  • Page 321: Storing/Editing Irregular Paper Types

    Storing/Editing Irregular Paper Types You can register up to 200 paper types with new names other than the default paper types registered in the machine. You can register a paper type by editing the name after duplicating the closest paper type from a registered paper type. Storing Irregular Paper Types (Additional Functions) ➞...
  • Page 322: Editing Irregular Paper Types

    NOTE You cannot register a paper type with the same name as a default paper type. Editing Irregular Paper Types (Additional Functions) ➞ [System Settings] ➞ [Paper Press Type Management Settings]. Select a paper type that you have registered from the list ➞ press [Details/Edit].
  • Page 323 Press [Change] for the item that you want to change ➞ change the settings ➞ press [OK]. NOTE You cannot change the settings of the default paper types. ● If you want to change the paper type's name: ❑ Enter a name ➞ press [OK]. ●...
  • Page 324 ● If you want to change the paper type: ❑ Select the paper type ➞ press [OK]. ● If you want to change the paper's finishing type: ❑ Select the paper's finishing type ➞ press [OK]. ● If you want to adjust the creep (displacement) correction: ❑...
  • Page 325: Erasing Irregular Paper Types

    ● If you want to change the color: ❑ Select the paper color ➞ press [OK]. Erasing Irregular Paper Types (Additional Functions) ➞ [System Settings] ➞ [Paper Press Type Management Settings]. Select a paper type that you have registered from the list ➞ press [Erase].
  • Page 326: Detecting And Installing Drivers That Support Functions Specified On

    Detecting and Installing Drivers that Support Functions Specified on the Machine into Your Computer From the machine, you can specify functions suitable for the fax board or printer kit installed in the machine. From your computer, you can detect and install drivers that are compatible with the specified functions.
  • Page 327: Specifying Settings For All User Inboxes

    Specifying Settings for All User Inboxes You can specify settings for the time until documents in all of the user inboxes are erased automatically, as well as whether to print upon storing from the printer driver. IMPORTANT • If these settings have been previously specified for individual user inboxes, the settings set in [Settings for All User Inboxes] are given priority, regardless of password settings for each user inbox.
  • Page 328: Printing Upon Storing From The Printer Driver

    Printing upon Storing from the Printer Driver When storing documents from a computer into a user inbox, you can set whether to print the result of the storing process. Select [On] to print the results. (Additional Functions) ➞ [System Settings] ➞ Press [Settings for All User Inboxes] ➞...
  • Page 329: Restricting Printer Jobs

    Restricting Printer Jobs You can specify whether to restrict printer jobs so that they can only be stored in user inboxes. [Additional Functions] ➞ [System Settings] ➞ Press [Restrict Printer Jobs]. Select [On] or [Off] ➞ press [OK]. Details of each item are shown below. [On]: Restricts jobs from printer drivers.
  • Page 330: Restricting The Color Mode Of Copy Jobs

    Restricting the Color Mode of Copy Jobs You can set restrictions for the color mode of copy jobs. Restricting Use of Auto-Color Select You can restrict the use of the color mode (Auto-Color Select). (Additional Functions) ➞ [System Settings] ➞ [Color Press Mode for Copy] ➞...
  • Page 331: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper Drawers ............7-2 Loading Paper .
  • Page 332: Paper Drawers

    Paper Drawers This section describes how to load paper into the paper drawers. NOTE • The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4. - Paper Drawer 1: LGL, LTR, LTRR, STMTR, EXEC, and envelopes - Paper Drawers 2, 3, and 4: 12"...
  • Page 333 IMPORTANT • A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place. • Do not load envelopes and nonstandard paper sizes into the paper drawers. •...
  • Page 334 Press and release the button on the paper drawer in which you want to load paper. Grip the handle, and pull out the paper drawer until it stops. Open a package of paper, and remove the paper stack. CAUTION When loading paper, take care not to cut your hands on the edges of the paper.
  • Page 335 NOTE • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 336 NOTE • Each paper drawer holds approximately 550 sheets of paper (20 lb bond (80 • If there are instructions on the package of paper about which side of the paper to load, follow those instructions. • When the paper is loaded into the paper drawer, the side facing up is the one printed on.
  • Page 337: Adjusting A Paper Drawer To Hold A Different Paper Size

    Adjusting a Paper Drawer to Hold a Different Paper Size If you want to load a different paper size into a paper drawer, follow the procedure described below to adjust the paper drawer guides. IMPORTANT Only LTR transparencies can be used. Make sure that the paper size dial is set to 'LTR' when loading transparencies in a paper drawer.
  • Page 338 Squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size. Front Guide IMPORTANT Adjust the guides correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.
  • Page 339 Change the paper drawer's size sticker to match the new paper size. Size Sticker Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 340: Paper Deck-Z1 (Optional)

    Paper Deck-Z1 (Optional) If you attach the optional Paper Deck-Z1 to the machine, you have one additional source of paper for printing jobs. The Paper Deck-Z1 holds up to 2,700 sheets of paper (20 lb bond (80 g/m IMPORTANT If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck.
  • Page 341 NOTE If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper source, the remaining prints are made after you press [OK]. Press the open button to open the paper deck. The inside lifter automatically descends to the paper loading position.
  • Page 342 NOTE • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding. Also, you should always fan paper that has just been removed from a newly opened paper package.
  • Page 343 IMPORTANT • Paper which has been rolled or curled must be straightened out before loading it into the paper deck. • Make sure that the height of the paper stack does not exceed the loading limit mark ) on the inside of the paper deck. NOTE •...
  • Page 344: Envelope Feeder Attachment-C2 (Optional)

    Envelope Feeder Attachment-C2 (Optional) This section explains how to use the optional Envelope Feeder Attachment-C2. How to Use the Envelope Feeder Attachment The following six types of envelopes can be loaded into the envelope feeder attachment: COM10 No.10, Monarch: Catalog Glove No.8, DL, ISO-B5, ISO-C5, and Yougata 4.
  • Page 345 Yougata 4: Uzumaki Y-401 • If you want to adjust the width guides to load ISO-C5 or ISO-B5 envelopes, contact your local authorized Canon dealer. NOTE • For more information on using envelopes other than COM10 No.10, see "Changing Envelope Sizes," on p. 7-21.
  • Page 346: Preparing The Envelopes

    Preparing the Envelopes This section explains how to prepare the envelopes before loading them into the paper drawer. IMPORTANT Using curled, creased, or folded envelopes may cause paper jams. Follow the following procedure before loading the envelopes. Take five envelopes, loosen them as shown, and then stack them together.
  • Page 347 If you are using ISO-B5, ISO-C5, COM10 No.10, Monarch: Catalog Glove No.8, or DL envelopes, hold down the four corners of the envelopes firmly, so that they and the sealed or glued portion stay flat. Flap If you are using Yougata 4 envelopes, load the envelopes without folding them. IMPORTANT •...
  • Page 348: Loading Envelopes

    Loading Envelopes This section explains how to load envelopes into Paper Drawer 1. Press and release the button on Paper Drawer 1. Grip the handle, and pull out the paper drawer until it stops. 7-18 Envelope Feeder Attachment-C2 (Optional)
  • Page 349 Load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place. Claw Load the envelopes, as shown below. Front Align the leading edges of the envelopes, and make sure that they are held in place under the claw.
  • Page 350 IMPORTANT • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not fall below the height limit mark ( • The maximum height (quantity) of envelopes that can be loaded into the cassette is approximately 1 1/4"...
  • Page 351: Changing Envelope Sizes

    Changing Envelope Sizes This section explains how to load different types of envelopes into the envelope cassette from the settings made in Envelope Cassette in Common Settings (from the Additional Functions screen). Press and release the button on Paper Drawer 1. Grip the handle, and pull out the paper drawer until it stops.
  • Page 352 Remove all of the envelopes that are loaded in the paper drawer (several envelopes at a time). Remove the left guide of the envelope feeder attachment, and insert the left guide into the appropriate slot for the desired envelope size. To remove the left guide, tilt it to the right, and then pull it up.
  • Page 353 Press down on the envelope receptacle, and move the front width guide to align it with the mark for the desired envelope size. Fix the front width guide in place with the screws. Move the back width guide of the envelope feeder attachment in accordance with steps 6 to 8.
  • Page 354 Load 10 envelopes at a time with the side you want to print on face up. While loading the envelopes, press down on the right side of the receptacle to lock them into place. Claw Load the envelopes, as shown below. Front Align the leading edges of the envelopes, and make sure that they are held in place under the claw.
  • Page 355 IMPORTANT • Envelopes which have been rolled or curled must be straightened out prior to use. • Make sure that the height of the envelope stack does not fall below the height limit mark ( • The maximum height (quantity) of envelopes that can be loaded into the cassette is approximately 1 1/4"...
  • Page 356 CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT Never place paper or any other items in the empty part of the paper drawer next to the envelopes.
  • Page 357: Feeder (Dadf-L1) (Optional)

    Feeder (DADF-L1) (Optional) Originals sent by fax or the Send function via the feeder, can be stamped to indicate that they have been sent. Replace the stamp cartridge when this mark is faint or no longer visible. IMPORTANT When replacing the stamp cartridge, take care not to allow toner to come into contact with your hands or clothing.
  • Page 358 Push in the new stamp cartridge until it clicks, using tweezers. IMPORTANT • Make sure that the stamp cartridge is not protruding from the surface. • Insert the stamp cartridge properly, or it may cause paper jams. Gently close the inner cover and the feeder cover. CAUTION When closing the covers, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 359: Finisher-Z1 (Optional)

    Follow the procedure described below to replace the staple cartridge. Use only staple cartridges intended for use with this machine. NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Open the front cover of the finisher.
  • Page 360 Pull out the staple case, holding it by the green tab. Place the staple case, as shown below, press the area indicated by PUSH, and then pull out the staple cartridge. Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. IMPORTANT •...
  • Page 361 NOTE Only one staple cartridge can be inserted at a time. Remove the seal holding the staples together, by pulling it straight out, and then down. IMPORTANT Make sure you pull the seal straight out, and then down. If you pull it out at an angle, it may tear.
  • Page 362 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. NOTE If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a "dry"...
  • Page 363: Finisher-Y1/Saddle Finisher-Y2/Puncher Unit-M1 (Optional)

    Use only staple cartridges intended for use with this machine. NOTE We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. 7-33 Finisher-Y1/Saddle Finisher-Y2/Puncher Unit-M1 (Optional)
  • Page 364 Open the front cover of the finisher. The Optional Saddle Finisher-Y2 The Optional Finisher-Y1 Lift and pull out the staple case from the stapler unit, holding it by its green tab. Place the staple case, as shown below, press the area indicated by PUSH, and then pull out the staple cartridge.
  • Page 365 Insert the new staple cartridge. Press the spring-loaded case down until it clicks into place. IMPORTANT • Use only staple cartridges intended for use with this machine. • Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case.
  • Page 366 Gently push the staple case into the stapler unit, until it is securely in place. Close the front cover of the finisher. The Optional Saddle Finisher-Y2 The Optional Finisher-Y1 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 367: Replacing The Staple Cartridge In The Saddle Stitcher Unit

    • This procedure is necessary only if the optional Saddle Finisher-Y2 is attached. • We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out. Open the front cover of the finisher. 7-37...
  • Page 368 Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. Saddle Stitcher Unit Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the empty staple cartridge, holding it by its left and right sides.
  • Page 369 Insert the new staple cartridge. NOTE Only one front and rear staple cartridge can be inserted at a time. Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Gently push the saddle stitcher unit back into its original position.
  • Page 370: Removing Punch Waste

    Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT When you have replaced the staple cartridge, be sure to manually reposition the staples in the saddle stitcher unit.
  • Page 371 Open the front cover of the punch waste tray. Pull out the punch waste tray. Discard the punch waste. NOTE Make sure that the punch waste tray is completely emptied. 7-41 Finisher-Y1/Saddle Finisher-Y2/Puncher Unit-M1 (Optional)
  • Page 372 Return the punch waste tray to its original position. NOTE If the punch waste tray is not securely in place, you cannot make prints in the Hole Punch mode. Close the front cover of the punch waste tray. CAUTION When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 373: Replacing The Toner Cartridge

    Replacing the Toner Cartridge When there is only a small amount of toner remaining inside the machine, the following message appears on the touch panel display, as shown below. You can continue printing, but at this time you should purchase a new toner cartridge of the indicated color, to have it available when needed.
  • Page 374 CAUTION • Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. • If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use warm water as this may set the toner permanently, and you may not be able to remove the toner stains.
  • Page 375 NOTE • When the message <Black toner is low. Replacement not yet needed.> appears, approximately 10% of the toner is left. It is recommended that you get a new toner cartridge ready for replacement before the displayed toner color runs out. •...
  • Page 376 Hold the upper part of the protective packaging as in the illustration below, and pull out the protective packaging and the toner cartridge. Open the top portion of the protective packaging by pulling it apart sideways, as in the illustration below. After opening the protective packaging, the used toner cartridge will be removed from the machine.
  • Page 377 Open the front cover of the main unit. Turn the knob that corresponds with the toner color you want to replace in the direction of the arrow. Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Turn the knob on the toner cartridge until the arrow points to 'Unlock'. Grip the top notch on the toner cartridge, and pull the toner cartridge out of the toner supply port.
  • Page 378 WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire. IMPORTANT If the toner cartridge cannot be pulled out, check that the knob is turned all the way to the appropriate position.
  • Page 379 Return the knob to its original position. Black Toner Cartridge Cyan, Magenta, or Yellow Toner Cartridge IMPORTANT Before you turn the knob, make sure that the toner cartridge is pushed into the machine as far as possible. Close the front cover of the main unit. CAUTION When closing the front cover of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 380 Close the protective packaging with the used toner cartridge inside, in the same way as how the new toner cartridge was packaged. Hold the top portion of the protective packaging, and place it in the box that was used for the new toner cartridge. Close the flaps of the box.
  • Page 381: Replacing The Waste Toner Container

    • Your local authorized Canon dealer will dispose of the used waste toner container. Use the provided cover to cover up the opening of the used waste toner container.
  • Page 382 Open the front cover of the main unit. Lift the lever. Lever Pull out the waste toner container. CAUTION When removing the waste toner container, be careful not to tilt it, as the toner may spill and get onto your hands or clothing. If toner gets onto your hands or clothing, wash them immediately with cold water.
  • Page 383 Use the provided cover to cover up the opening of the used waste toner container. Insert the new waste toner container. When inserting the new waste toner container, line up the part indicated by the circle on the waste toner container with the main unit, as shown below. Return the lever to its original position.
  • Page 384 Close the front cover of the main unit. CAUTION When closing the front cover, be careful not to get your fingers caught, as this may result in personal injury. 7-54 Replacing the Waste Toner Container...
  • Page 385: Routine Cleaning

    Routine Cleaning If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month. • Platen glass • Underside of the platen cover • Feeder/Feeder's roller WARNING •...
  • Page 386: Manual Feeder Cleaning

    Clean the platen glass and the underside of the feeder/platen cover with a cloth dampened with water, and then wipe them with a soft, dry cloth. CAUTION Do not dampen the cloth too much, as this may damage the original or break the machine.
  • Page 387 Clean the rollers (a total of three places) inside the feeder cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Open the inner cover, holding it by its front tab. Clean the rollers (a total of three places) inside the inner cover with a cloth dampened with water.
  • Page 388 Clean the transparent plastic part of the inner cover with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 389 CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury. Lift the feeder. Clean the feeder scanning area with a cloth dampened with water. Then, wipe the area with a soft, dry cloth. Clean the part located next to the rubber roller with a cloth dampened with water.
  • Page 390: Cleaning The Inside Of The Main Unit

    Close the feeder. CAUTION • When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. • Be aware that the light emitted from the platen glass may be very bright when closing the feeder. Cleaning the Inside of the Main Unit If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty.
  • Page 391: Cleaning The Dust Proof Glass

    Cleaning the Dust Proof Glass If the dust proof glass is dirty, print defects may occur on the print output. Follow the procedure described below to clean the dust proof glass. Open the front cover of the main unit. Remove the dust proof glass cleaner from the rear side of the front cover.
  • Page 392 Grip the dust proof glass cleaner by its tab, and slowly pull and push it back and forth inside the machine (five or six times). Clean the four locations as shown below. There are marks on the main unit that indicate the cleaning locations.
  • Page 393: Automatic Feeder Cleaning

    Automatic Feeder Cleaning If your originals have black streaks or appear dirty after scanning them through the feeder, clean the roller of the feeder by repeatedly feeding blank sheets of paper through it. IMPORTANT This procedure is necessary only if the optional Feeder (DADF-L1) is attached. NOTE It takes approximately 25 seconds to clean the feeder.
  • Page 394: Consumables

    In addition to plain paper (11" x 17", LGL, LTR, and STMT), recycled paper, color paper, transparencies (recommended for this machine), tracing paper, labels, and other types of paper stock are available. For more information, contact your local authorized Canon dealer.
  • Page 395 Toner comes in four colors: black, cyan, magenta, and yellow. Check the toner color that you need to replace before ordering toner from your local authorized Canon dealer. Also, when replacing the toner cartridge, make sure that you replace toner of the correct color.
  • Page 396 ■ Genuine Supplies Canon has developed and manufactured Toner, Parts, and Supplies specifically for use in this machine. For optimal print quality and for optimal machine performance and productivity, we recommend that you use Genuine Canon Toner, Parts, and Supplies.
  • Page 397: Troubleshooting

    Troubleshooting CHAPTER This chapter explains what to do in response to a paper jam in the main unit, or optional units, and an error message display. Reducing the Frequency of Paper Jams........8-3 Clearing Paper Jams .
  • Page 398 Contacting Your Local Authorized Canon Dealer ........
  • Page 399: Reducing The Frequency Of Paper Jams

    Reducing the Frequency of Paper Jams If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams. ■...
  • Page 400: Clearing Paper Jams

    Clearing Paper Jams If a paper jam occurs, the following screens appear on the touch panel display. IMPORTANT The Finisher-Y1, Saddle Finisher-Y2, and Puncher Unit-M1 are not available for the Color imageRUNNER C2550. Screens Indicating the Locations of Paper Jams The screen indicating the location of the paper jam and instructions on how to clear the paper jam appears on the touch panel display.
  • Page 401 When removing jammed originals or paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 402 Inspect all paper jam locations indicated on the touch panel display, and remove any jammed paper. See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can follow the instructions on the touch panel display. If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside the machine.
  • Page 403 ● Cassette Feeding Unit-Y3 ❑ See "Cassette Feeding Unit-Y3 (Optional)," on p. 8-29. ● Paper Deck-Z1 ❑ See "Paper Deck-Z1 (Optional)," on p. 8-33. ● Feeder (DADF-L1) ❑ See "Feeder (DADF-L1) (Optional)," on p. 8-36. Clearing Paper Jams...
  • Page 404 ● Finisher-Z1 ❑ See "Finisher-Z1 (Optional)," on p. 8-40. ● Inner 2way Tray-D1 ❑ See "Inner 2way Tray-D1 (Optional)," on p. 8-58. ● Copy Tray-J1 ❑ See "Copy Tray-J1 (Optional)," on p. 8-61. Clearing Paper Jams...
  • Page 405 ● Finisher-Y1 ❑ See "Inside the Top Cover of the Finisher-Y1 or Saddle Finisher-Y2 (Optional)," on p. 8-44. ❑ See "Inside the Buffer Pass Unit-E2 of the Finisher-Y1 or Saddle Finisher-Y2 (Optional)," on p. 8-47. ● Saddle Finisher-Y2 ❑ See "Inside the Top Cover of the Finisher-Y1 or Saddle Finisher-Y2 (Optional)," on p.
  • Page 406 ● Puncher Unit-M1 ❑ See "Puncher Unit-M1 (Optional)," on p. 8-56. After you have removed all of the jammed paper at the locations indicated on the touch panel display, restore all levers and covers to their original positions. Continue to follow the procedure and instructions on the touch panel display.
  • Page 407: Fixing Unit (Inside The Main Unit)

    Fixing Unit (Inside the Main Unit) If a paper jam occurs in the fixing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 408 Pull down the upper cover of the fixing unit by its tab, and then remove any jammed paper. If you cannot remove the jammed paper, remove it from the lower part of the fixing unit. CAUTION The parts inside the fixing unit are subject to high-temperatures. When removing jammed paper, take care not to touch anything in this area, except the jammed paper and the upper cover.
  • Page 409: Entrance Of Duplexing Unit (Inside The Main Unit)

    Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "Screens Indicating the Locations of Paper Jams," on p. 8-4. Entrance of Duplexing Unit (Inside the Main Unit) If a paper jam occurs in the entrance of the duplexing unit, a screen similar to the one shown below appears on the touch panel display.
  • Page 410 Press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional Paper Deck-Z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Paper Deck-Z1,"...
  • Page 411 Remove any jammed paper in the lower part of the duplexing unit. Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit.
  • Page 412: Duplexing Unit (Inside The Main Unit)

    Duplexing Unit (Inside the Main Unit) If a paper jam occurs inside the duplexing unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 413 Remove any jammed paper. Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit.
  • Page 414: Stack Bypass

    Stack Bypass If a paper jam occurs inside the stack bypass, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 415 Press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional Paper Deck-Z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Paper Deck-Z1,"...
  • Page 416 Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Paper Deck-Z1," on p. 3-15. CAUTION When closing the upper and lower right covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 417: Paper Drawer 1

    Paper Drawer 1 If a paper jam occurs inside Paper Drawer 1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 418 Remove any jammed paper. Open the paper drawer's upper right cover. Remove any jammed paper. 8-22 Clearing Paper Jams...
  • Page 419 Press and release the button on Paper Drawer 1. Grip the handle, and pull out the paper drawer until it stops. Remove any jammed paper. 8-23 Clearing Paper Jams...
  • Page 420 Gently push Paper Drawer 1 back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the paper drawer's upper right cover.
  • Page 421 Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Paper Deck-Z1," on p. 3-15. CAUTION When closing the upper and lower right covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 422: Paper Drawer 2

    Paper Drawer 2 If a paper jam occurs inside Paper Drawer 2, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 423 Remove any jammed paper. Press and release the button on Paper Drawer 2. Grip the handle, and pull out the paper drawer until it stops. 8-27 Clearing Paper Jams...
  • Page 424 Remove any jammed paper. Gently push Paper Drawer 2 back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury. Close the paper drawer's upper right cover.
  • Page 425: Cassette Feeding Unit-Y3 (Optional)

    CAUTION When closing the paper drawer's upper right cover, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 426 Open the lower right cover of the cassette feeding unit. If the optional Paper Deck-Z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Paper Deck-Z1," on p. 3-15. Remove any jammed paper.
  • Page 427 Grip the handle, and pull out the paper drawer until it stops. Remove any jammed paper. Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 428 Close the lower right cover of the cassette feeding unit. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Paper Deck-Z1," on p. 3-15. CAUTION When closing the lower right cover of the cassette feeding unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 429: Paper Deck-Z1 (Optional)

    Paper Deck-Z1 (Optional) If a paper jam occurs in the optional Paper Deck-Z1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 430 Push down the lever on the side of the paper deck that attaches to the main unit, and remove any jammed paper from the feeding area. Paper can also be jammed in the feeding slot on the side of the main unit. Remove any jammed paper from the feeding slot.
  • Page 431 Press the open button to open the paper deck. The inside lifter descends automatically. IMPORTANT If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck. In this case, press the control panel power switch to reactivate the machine, then press the open button on the paper deck.
  • Page 432: Feeder (Dadf-L1) (Optional)

    CAUTION When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 433 Open the feeder cover. Remove any jammed originals. If there is difficulty in removing jammed paper, do not try to remove it forcibly, and proceed to step 3. Open the inner cover, holding it by its front tab. 8-37 Clearing Paper Jams...
  • Page 434 Turn the feed dial, and remove any jammed originals. Close the inner cover. CAUTION When closing the inner cover, be careful not to get your fingers caught, as this may result in personal injury. Close the feeder cover. CAUTION When closing the feeder cover, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 435 Lift the feeder, and remove any jammed originals. Close the feeder. CAUTION When closing the feeder, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 436: Finisher-Z1 (Optional)

    When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 437 Press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional Paper Deck-Z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Paper Deck-Z1,"...
  • Page 438 Pull down any one of the four inner guides, and remove any jammed paper. Remove any jammed paper protruding from the output tray. IMPORTANT If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled.
  • Page 439 Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Paper Deck-Z1," on p. 3-15. CAUTION When closing the upper and lower right covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 440: Inside The Top Cover Of The Finisher-Y1 Or Saddle Finisher-Y2

    When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 441 Open the output slot on the outside of the finisher, and remove any jammed paper that is visible. If you cannot see any jammed paper, check if any jammed paper is stuck inside the output area of the finisher. IMPORTANT If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled.
  • Page 442 Close the top cover of the finisher. The Optional Saddle Finisher-Y2 The Optional Finisher-Y1 CAUTION When closing the top cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 443: Inside The Buffer Pass Unit-E2 Of The Finisher-Y1 Or Saddle Finisher-Y2

    When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 444 Open the buffer pass unit, and remove any jammed paper. Close the buffer pass unit. CAUTION When closing the buffer pass unit, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 445: Inside The Front Cover Of The Saddle Finisher-Y2 (Optional)

    When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 446 Open the front cover of the finisher. Tilt the upper delivery guide to the right, and remove any jammed paper. Springs are attached to the upper delivery guide, so it returns to its original position when released. Upper Delivery Guide 8-50 Clearing Paper Jams...
  • Page 447 Tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right. Lower Delivery Guide Return the lower delivery guide to its original position.
  • Page 448: Saddle Stitcher Unit (Optional)

    Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see "Screens Indicating the Locations of Paper Jams," on p. 8-4. Saddle Stitcher Unit (Optional) If a paper jam occurs inside the saddle stitcher unit of the optional Saddle Finisher-Y2, a screen similar to the one shown below appears on the touch panel...
  • Page 449 When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 450 While pushing in the larger knob on the left, turn it in the direction of the arrow (clockwise). Remove any jammed paper protruding from the saddle stitcher unit. Tilt the lower delivery guide to the right, and remove any jammed paper. Turn the lever on the lower delivery guide to the right until it stops, and then tilt the lower delivery guide to the right.
  • Page 451 Return the lower delivery guide to its original position. Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display.
  • Page 452: Puncher Unit-M1 (Optional)

    Puncher Unit-M1 (Optional) If a paper jam occurs inside the optional Puncher Unit-M1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.
  • Page 453 Open the top cover of the puncher unit. Remove any jammed paper. Close the top cover of the puncher unit. CAUTION When closing the top cover of the puncher unit, be careful not to get your fingers caught, as this may result in personal injury. 8-57 Clearing Paper Jams...
  • Page 454: Inner 2Way Tray-D1 (Optional)

    Close the front cover of the punch waste tray. CAUTION When closing the front cover of the punch waste tray, be careful not to get your fingers caught, as this may result in personal injury. Follow the instructions on the touch panel display. NOTE The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.
  • Page 455 When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 456 Remove any jammed paper. Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit.
  • Page 457: Copy Tray-J1 (Optional)

    When removing jammed paper, take care not to cut your hands on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.
  • Page 458 Press the button on the lower right cover of the main unit, and open the upper and lower right covers. If the optional Paper Deck-Z1 is attached to the main unit, move the paper deck away from the main unit before proceeding with this procedure. For more information, see "Paper Deck-Z1,"...
  • Page 459 Gently close the upper right cover and then close the lower right cover until it clicks into place in the closed position. If the optional Paper Deck-Z1 was moved away from the main unit, reconnect it to the main unit. For more information, see "Paper Deck-Z1," on p. 3-15. CAUTION When closing the upper and lower right covers of the main unit, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 460: Clearing Staple Jams

    Clearing Staple Jams If a staple jam occurs, follow the procedure described below to remove the jammed staples. IMPORTANT The Finisher-Y1 and Saddle Finisher-Y2 are not available for the Color imageRUNNER C2550. Finisher-Z1 (Optional) If a staple jam occurs in the optional Finisher-Z1, a screen similar to the one shown below appears on the touch panel display.
  • Page 461 Remove the jammed paper in the finisher's output tray and the paper that is still waiting to be stapled. Open the front cover of the finisher. Pull out the staple case, holding it by the green tab. 8-65 Clearing Staple Jams...
  • Page 462 Push down the tab on the staple case. Remove all of the staples that slide from the staple case. Return the tab on the staple case to its original position. 8-66 Clearing Staple Jams...
  • Page 463 Gently push the staple case back into the finisher until it is securely in place. Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. NOTE If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a "dry"...
  • Page 464: Finisher-Y1/Saddle Finisher-Y2 (Optional)

    Finisher-Y1/Saddle Finisher-Y2 (Optional) If a staple jam occurs in the stapler unit of the optional Finisher-Y1 or optional Saddle Finisher-Y2, a screen similar to the one shown below appears on the touch panel display. Check the location of the staple jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove any jammed staples.
  • Page 465 Lift and pull out the staple case from the stapler unit, holding it by its green tab. Push down the tab on the staple case. Remove all of the staples that slide from the staple case. 8-69 Clearing Staple Jams...
  • Page 466 Return the tab on the staple case to its original position. Gently push the staple case back into the stapler unit until it is securely in place. Close the front cover of the finisher. The Optional Saddle Finisher-Y2 The Optional Finisher-Y1 CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury.
  • Page 467: Saddle Stitcher Unit (Optional)

    NOTE If there are no staples ready for stapling after the cover is closed, the stapler unit automatically performs a "dry" stapling operation to reposition the staples. Saddle Stitcher Unit (Optional) If a staple jam occurs inside the saddle stitcher unit of the optional Saddle Finisher-Y2, a screen similar to the one shown below appears on the touch panel display.
  • Page 468 Grip the saddle stitcher unit by its handle, and pull it out of the finisher until it stops. Saddle Stitcher Unit Pull the stapler unit of the saddle stitcher unit towards you, and then push it up. Stapler Unit of the Saddle Stitcher Unit Pull out the staple cartridge containing the jammed staples, holding it by its left and right sides.
  • Page 469 On the staple case, push down Part A, and push up Part B. Remove any jammed staples, and return Part B to its original position. Return the staple cartridge to its original position. 8-73 Clearing Staple Jams...
  • Page 470 Pull the stapler unit of the saddle stitcher unit towards you, and then push it down into its original position. Gently push the saddle stitcher unit back into its original position. 8-74 Clearing Staple Jams...
  • Page 471 Close the front cover of the finisher. CAUTION When closing the front cover of the finisher, be careful not to get your fingers caught, as this may result in personal injury. IMPORTANT When you have cleared the staple jam, be sure to manually reposition the staples in the saddle stitcher unit.
  • Page 472: List Of Error Messages

    List of Error Messages This section explains the various messages that appear on the touch panel display, along with possible causes and remedies. For explanations of messages that are not listed here, see the Sending and Facsimile Guide and Network Guide. Self-Diagnostic Display If the machine displays a self-diagnostic error message, follow the instructions on the touch panel display.
  • Page 473 Remedy 2 If the message continues to be displayed even if the indicated paper size is loaded, set Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen) for that paper drawer to 'On'. (See "Auto Paper Selection/Auto Drawer Switching," on p. 4-33.) Return page 1 to the top, and then press the Start key.
  • Page 474 Scanning has been canceled because the size of originals has changed. Fix the order and front & back of the last 2 pages, return to the 1st page, be sure to set [Different Size Originals], and try again. Cause Different size originals are being scanned when the Different Size Originals mode has not been set.
  • Page 475 Prepare a new waste toner container and open the front cover. Cause Printing is not possible because the waste toner container is full. Remedy Replace the waste toner container. (See "Replacing the Waste Toner Container," on p. 7-51.) Place the original on the platen glass. Cause The specified mode requires that the original be placed on the platen glass, but there is no original on the platen glass.
  • Page 476: List Of Error Codes Without Messages

    Cleaning the drum... Please wait a moment... Cause The machine is in the process of cleaning the drum. Remedy Wait for the machine to finish cleaning the drum. When cleaning is complete, printing automatically resumes. This number has not been registered. Enter the number again. Cause The Department ID and password you entered are not registered.
  • Page 477 # 009 Cause 1 There is no paper. Remedy Load paper. (See "Paper Drawers," on p. 7-2.) Cause 2 The paper drawer is not inserted correctly into the machine. Remedy Insert the paper drawer properly. (See "Paper Drawers," on p. 7-2.) # 037 Cause Documents could not be received because there was insufficient memory...
  • Page 478 Turn the main power OFF, wait 10 or more seconds, and turn the main power back ON. If the machine still does not work normally, turn the main power OFF, disconnect the machine, and contact your local authorized Canon dealer. (See "Main Power and Control Panel Power," on p. 1-14.)
  • Page 479 # 849 Cause Device information could not be delivered because the client machine is processing a job. Remedy Try delivering device information again after the client machine finishes processing the job. # 850 Cause Device information could not be delivered because a screen relating to the delivered device information is being displayed.
  • Page 480 # 853 Cause 1 When trying to print a large number of pages, the job is not performed due to insufficient memory resources. Remedy Reduce the number of pages to print, or perform the print job again when no other jobs are reserved. Cause 2 The job could not be processed, because it was canceled from the printer driver while the print data was being sent to the machine.
  • Page 481 Device information could not be delivered because a language that the client machine does not support was included in the device information. Remedy Contact your local authorized Canon dealer. #856 Cause The job was canceled because there was not enough free space on the hard disk to store the temporary data.
  • Page 482 # 861 Cause An error occurred while processing PDL data or image data. Remedy Confirm the print settings you made when printing from a computer. # 862 Cause 1 The saddle finisher trays have exceeded their stacking limits. Remedy Change the print data or print settings, and try printing again. Cause 2 A combination of settings which is not supported was set.
  • Page 483: If Memory Becomes Full During Scanning

    If Memory Becomes Full during Scanning If memory becomes full during the scanning of originals, the following screens appear on the touch panel display. NOTE The machine's memory can store approximately 6,200 pages of scanned images. Approximately 6,000 pages of that total is shared by the various functions, including the Copy, Print, and Mail Box functions.
  • Page 484 ● If the screen shown below appears: ❑ Select [Cancel] or [Another Function]. Details of each item are shown below. [Cancel]: The current job is canceled, and the display returns to the Basic Features screen. Scan the job again when the current job is complete.
  • Page 485: Service Call Message

    If a malfunction occurs and the machine cannot operate normally, a screen like the one shown below is displayed. Follow the instructions that appear on the touch panel display. Contacting Your Local Authorized Canon Dealer If a message like the one shown below appears, follow the procedure described below.
  • Page 486 Turn the main power switch OFF. ❑ Remove the power plug from the power outlet. NOTE When you contact your local authorized Canon dealer, have the following information available: - Product name - Details of the malfunction - The error code displayed on the touch panel display...
  • Page 487: Setting The Limited Functions Mode From The Service Call Message

    Setting the Limited Functions Mode from the Service Call Message Screen If the Service Call Message screen appears, even after you restart the machine, there are some cases in which you can continue operation the machine. If the screen in step 1 below appears, turn the Limited Functions Mode 'On' as a temporary solution, until the problems is resolved.
  • Page 488 Press [Yes]. A message prompting you press [Shutdown], and turn the main power switch OFF and ON appears. Press [Shutdown] to turn the main power switch OFF. Wait at least 10 seconds before turning the main power switch back to the "I" side. ( I side) side) The machine starts up in the Limited Functions mode.
  • Page 489: When The Power Does Not Turn On

    ON, always check that the breaker is not in the OFF position. If the breaker is in the OFF position, contact your local authorized Canon dealer without turning the breaker back ON. side)
  • Page 490 8-94 When the Power Does Not Turn ON...
  • Page 491 Appendix CHAPTER This chapter provides other useful information. Sample Reports ............9-2 Copy Log List .
  • Page 492: Sample Reports

    Sample Reports Copy Log List The copy log list contains information about past copy jobs. You can print a copy log list from the System Monitor screen. (See "Printing the Copy/Print Log," on p. 5-12.) 07/06/2007 FRI 15:30 iR C3480 ************************* COPY LOG LIST *************************...
  • Page 493: Print Log List

    ■ RESULT Prints "OK" or "NG." "OK" is printed when the copy job completes successfully. "NG" (No Good) is printed if an error occurs during the copy job. The error code or "STOP" is also printed next to "NG." Print Log List The print log list contains information about past print jobs.
  • Page 494: Device Information Delivery Destination List

    ■ SHEET x COPIE Prints the number of pages in each copy set and the number of sets made. ■ RESULT Prints "OK" or "NG." "OK" is printed when the print job completes successfully. "NG" (No Good) is printed if an error occurs during the print job. The error code or "STOP" is also printed next to "NG."...
  • Page 495: Device Information Communication Log Report

    Device Information Communication Log Report The Device Information Communication Log Report contains information about device information that has been delivered and received. You can select to print the Device Information Communication Log Report manually or automatically. You can also select to either print the Communication Log after the number of send and receive transmissions reaches 100, or specify to print it at a specified time.
  • Page 496: Number Of Enterable Characters And Capacity Of Various Functions

    Number of Enterable Characters and Capacity of Various Functions Number of Enterable Characters Additional Functions Common Register Form for Form Name 24 characters maximum Settings Form Composition Register Characters 32 characters maximum Characters for Page No./ Watermark Registering Register Name 10 characters maximum Irregular Size System Settings...
  • Page 497 Additional Functions Address Book E-mail Name 24 characters maximum Settings One-touch Button Name* 12 characters maximum E-mail Address 128 characters maximum I-Fax Name 24 characters maximum One-touch Button Name* 12 characters maximum I-Fax Address 128 characters maximum Standard Field 1 40 characters maximum Standard Field 2 16 characters maximum...
  • Page 498: Capacity Of Various Functions

    Mail Box Functions Document Name 24 characters maximum Color Balance Register Name 10 characters maximum Mode Memory Register Name 10 characters maximum Sending Functions Scanning Mode Register Name (8 characters maximum)x2 Send Settings Send Doc. Name 24 characters maximum Subject 40 characters maximum Message 140 characters maximum...
  • Page 499 Copy Functions Color Balance Number of Keys Mode Memory Number of Keys Reserving Copy Jobs Number of Jobs 10 jobs Mail Box Functions Color Balance Number of Keys Mode Memory Number of Keys Reserving Print Jobs Number of Jobs 32 jobs Sending Documents Number of Documents 32 documents maximum...
  • Page 500: Preprinted Paper Output Chart

    Relationship between Original Orientation and Preprinted Paper Output Chart Please use this chart when printing on preprinted paper (i.e., paper with logos or letterheads). NOTE If you want to copy on the back side of preprinted paper, place the side you want to copy on: - face up when using a paper drawer - face down when using the stack bypass or the optional Paper Deck-Z1...
  • Page 501 ■ If You Want to Set Left Side Stapling: Corner: Top Left Corner: Top Left Staple Corner: Top Left Corner: Top Left Double: Left Double: Left Position Double: Left Double: Top Confidential Confidential Confidential Confidential Output Confidential Confidential Example Original/ Confidential Confidential Paper...
  • Page 502 ■ If You Do Not Want to Set the Staple Mode: Confidential Output Confidential Confidential Confidential Example Original/ Paper Orientation, 11" x 17", LGL 11" x 17", LGL Settings Orientation in Confidential Confidential Confidential paper drawer Preprinted side: Face up Orientation in stack i a l i a l...
  • Page 503: Index

    Index Auto Online, 6-24 Auto Orientation, 2-20 Additional Functions Auto Paper Selection, 4-33 Address Book Settings, 4-26 Auto Sleep mode, 2-11 Adjustment/Cleaning, 4-12 Auto Sleep Time, 4-63 Common Settings, 4-7 Communications Settings, 4-22 Copy Settings, 4-21 Mail Box Settings, 4-25 Breaker Report Settings, 4-14 About the breaker, 1-11...
  • Page 504 About Common Settings, 4-7, 4-27 Text/Photo priority in a black-and-white Alternating the print output (offset jobs), 4-56 original, 4-32 Auto Paper Selection/Auto Drawer Switching, Tone settings, 4-31 4-33 User-defined text for page numbers and Changing the language shown on touch panel watermarks, 4-46 display, 4-55 Communications Settings, 4-22...
  • Page 505 Checking and printing counter information, Feeder cleaning, 4-75 3-48, 6-15 Finisher-Y1 Clearing page totals, 3-49, 6-16 About Finisher-Y1, 3-3, 3-25 Erasing the Department ID and password, 6-14 Clearing paper jams, 8-44, 8-47 Print and scan jobs with unknown ID, 3-49, Clearing staple jams, 8-68 6-17 Finishing modes, 3-27...
  • Page 506 Erasing, 4-45 Storing, 4-43 Mail Box function, 2-2 Inch entry, 4-33 Mail Box key, 2-7 Installation Mail Box Settings, 4-25 Location and handling, 1-2 Main power indicator, 1-13 Power supply, 1-5 Main power switch, 1-14, 1-20 Precautions, 1-2 Maintenance Irregular paper size settings Loading paper (Paper Deck-Z1), 7-10 Erasing, 4-51 Loading paper (paper drawers), 7-2...
  • Page 507 Finisher-Y1/Saddle Finisher-Y2, 8-44, 8-47, 8-49 Numeric keys, 1-13 Finisher-Z1, 8-40 Inner 2way Tray-D1, 8-58 Paper Deck-Z1, 8-33 Paper drawer, 8-21, 8-26 Puncher Unit-M1, 8-56 Optional equipment Reducing paper jam frequency, 8-3 Card Reader-C1, 3-3, 3-38 Saddle stitcher unit, 8-52 Cassette Feeding Unit-Y3, 3-3, 3-13 Screens indicating locations of paper jams, 8-4 Configuration, 3-2 Stack bypass, 8-18...
  • Page 508 Printing priority, 4-42, 5-14 Scan key, 2-7 Printing on coated paper, 2-42 Secure Watermark Mode, 6-65 Processing/Data indicator, 1-13 Security key Puncher Unit-M1 Limiting functions, 6-29 About Puncher Unit-M1, 3-25 Send function, 2-3 Clearing paper jams, 8-56 Send key, 2-7 Removing punch waste, 7-40 Service call message, 8-89 Settings for All User Inboxes, 6-79...
  • Page 509 Department ID Management, 6-6 Touch panel display Device Information Delivery Settings, 6-45 About the touch panel display, 1-13, 2-21 Device Information Settings, 6-22 Changing the language, 4-55 Display ID/User Name, 6-43 Entering characters, 2-24 Displaying the remaining toner error message, Frequently used keys, 2-21 6-42 Reversing the contrast, 4-56...
  • Page 510 Zoom Fine Adjustment, 4-66 9-20 Index...
  • Page 512 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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