Answering When In Another Call; Answering On A Shared Line - Polycom WX 1500 User Manual

Business media phone

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Polycom VVX 1500 Business Media Phone User Guide

 Press

 If Headset Memory Mode is activated, tap the Line Key with the status indicator that is flashing

green, or tap the Answer soft key.

Answering When in Another Call

If you have an active call and an incoming call arrives (on the same or a different Line Key), the following

happens:

 A call waiting tone beeps.

Note: Changing the Call Waiting Tone

A "beep" is the default call waiting tone. Your system administrator can change the tone to another

sound, or make it silent.

 The status indicator on the Line Key associated with the incoming call flashes green.

 The call counter for the Line Key associated with the incoming call increments by one (showing the

number of calls associated with the Line Key, including the incoming call).

 Caller information for the incoming call displays in a window in the center of the touch screen, and

the Line Key associated with the incoming call glows green. After ten seconds, the window is

minimized and placed in the inactive call group, and the Line Key associated with the call glows

blue (if there is an active call on another Line Key).

To answer an incoming call when you're in another call:

» Tap the Line Key with the status indicator that is flashing green, or tap the Answer soft key. The

original call is automatically placed on hold, and the incoming call becomes the active call.

Note: After Ten Seconds the Incoming Call is Inactive

If you wait more than ten seconds, the incoming call window is minimized and placed in the inactive

call group (along the bottom of the touch screen), and the active call reappears in the window in the

center of the touch screen. To answer the incoming call, tap the Line Key with the status indicator

that is flashing green, or tap the Hold soft key to place the active call on hold, and then tap the

Answer soft key.

To answer an incoming call on a shared line:

» Tap the Line Key with the status indicator that is flashing green, or tap the Answer soft key.

Polycom, Inc.

Version 5.0.0

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