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Polycom VVX250 User Manual
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Polycom VVX250 User Manual

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Polycom VVX250/450
User Guide
www.escaux.com

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Summary of Contents for Polycom VVX250

  • Page 1 Polycom VVX250/450 User Guide www.escaux.com...

  • Page 2: Table Of Contents

    Table of content Phones overview ● Basic telephony features ● Advanced telephony features ● Voicemail & Call history ● Phone preferences ● Contact management ● Various ● www.escaux.com...

  • Page 3: Phones Overview

    Phones overview www.escaux.com...
  • Page 4 www.escaux.com...
  • Page 5 www.escaux.com...
  • Page 6 www.escaux.com...
  • Page 7 Phone views Your phone has four main Views: Lines view, Home view, Calls view (when you are on the line) and Screensaver view (VVX300/310 only) Lines view is your phone's default display. It shows your line, • favorites (speed dial numbers) and soft keys The VVX300/310 will show the Screensaver view after 1 minute of •...

  • Page 8: Basic Telephony Features

    Basic telephony features www.escaux.com...
  • Page 9 How to place a call ? Using the handset: Type the number and pick up the handset • Or, pick up the handset, type the number and push the Send softkey • Using the speaker: Type the number and press the Speaker button •...
  • Page 10 How to answer / refuse a call ? All incoming calls are displayed in an « Incoming Call » window. After 10 seconds the « Calls view » will be displayed (see pictures on this slide) Pickup the handset • To answer using the speaker: •...
  • Page 11 How to end a call ? Press the End Call softkey • Or replace the handset • Or press the Speaker button when in speaker mode • www.escaux.com...
  • Page 12 Hold / Mute How to mute a call? Press the Mute button. • The microphone is muted and you continue to hear your contact • Press Mute again to enable the microphone • How to put a call on hold? Press the Hold button or Hold softkey •...
  • Page 13 Transfer Press the Transfer button or Transfer softkey • Type the number you want to transfer the call to • Press the Send softkey • Speak to the third person and press Transfer again to confirm the • Transfer Or press Cancel, to take the call back •...
  • Page 14 Transfer (2) You can also do a « Blind transfer » The third person will see that the call comes from the initial caller • Press the Transfer button or Transfer softkey • Press the Blind softkey • Type the number • Press the Send softkey •...

  • Page 15: Advanced Telephony Features

    Advanced telephony features www.escaux.com...
  • Page 16 Conference To start a conference call, press the Confrnc softkey during a call (you may need to press More to see it) The active call is on hold • Type the third person’s number • Press Send • Speak to the third person and press Confrnc •...
  • Page 17 Multiple calls How to answer a call while you are on the line? The phone shows « Incoming call » and you hear a bip • Press the Answer softkey to take the call • The previous call is put on Hold •...

  • Page 18: Voicemail & Call History

    Voicemail & Call history www.escaux.com...
  • Page 19 How to listen to your voicemail ? When you have a new voicemail: The phone will display « 1 new message » • Message LED will blink • To access your voicemail click on the Messages button Or, press Home then select Messages •...
  • Page 20 How to consult the Call history ? Press Home, select Directories, then navigate to Recent Calls • Using the Type softkey you can filter on Missed Calls, Received Calls, • Placed Calls Choose the category you want and press Select • Or, from the Lines view press: •...

  • Page 21: Phone Preferences

    Phone preferences www.escaux.com...
  • Page 22 Change the language If you want to change the language of your phone please contact your administrator so that he can modify the language of your phone resource on the SMP. www.escaux.com...
  • Page 23 Change the ringtone Press Home and select Settings • Select 1. Basic > Ring Type • Navigate in the available ringtones • Use the Play softkey to listen • Press Select to confirm your choice • www.escaux.com...
  • Page 24 Change the screen contrast (Only for the VVX300/310) Press Home and select Settings • Select 1. Basic > 2. Contrast • Adjust the contrast using Up and Down softkey's • Confirm with OK • www.escaux.com...
  • Page 25 Adjust the backlight (1) Press Home and select Settings • Select 1. Basic > Backlight Intensity • There are 3 types of intensity: Backlight On intensity : brightness of the screen when there is • phone activity Backlight Idle intensity : brightness of the screen when there is no •...
  • Page 26 Adjust the backlight (2) The Backlight Timeout can also be modified The Backlight timeout is the number of seconds the phone is inactive before the backlight dims to its Backlight Idle intensity. Timeout period begins after last key press or last phone event, such as an incoming call.

  • Page 27: Contact Management

    Contact management www.escaux.com...
  • Page 28 Telephone local directory Contact management (add, delete or update a contact) is managed via Escaux Connect. The local telephone directory on your phone is not linked to Escaux Connect. As a consequence, all modifications to your contacts made via your phone directory (add, delete or update a contact via your phone directory) will be erased when your phone is rebooted.
  • Page 29 Speed dials The speed dials are managed via Escaux Connect. The list of speed dials is visible on the Lines view of the phone: From Home View, press Home to display Lines view On the Lines view you will see the list of speed dial numbers (or favorites).
  • Page 30 Corporate Directory The corporate directory is linked to the PBX Corporate Directory and is available in read-only on your phone. To access it, press Home, select Directories then Corporate Directory You can search the Corporate Directory by typing your search query using the dialpad.
  • Page 31 Various www.escaux.com...
  • Page 32 Status Change You can see and change your current intentional status using the Status • softkey The following screen will be showed (depending of your phone model) • Use the left and right soft key below the screen to select a new status •...
  • Page 33 Supervision If your phone was configured to supervise other extensions : You can see: • when the contacts are on the line • => The led on the button is red When their phone is ringing • =>The led on the button is blinking green Note: line supervision is managed via Escaux Connect.
  • Page 34 How to reboot the phone ? Press the Home and select Settings • Go to 1. Basic > 8. Restart Phone • This operation takes about 2 minutes • Why should I reboot my phone ? If the IT administrator has made changes to the configuration •...
  • Page 35 How to reset the phone ? Press Home and select Settings • Go to 2. Advanced • Enter the admin password  • Press 1. Administration Settings > 5. Reset to Defaults • To clear User settings select 1. Reset Local Configuration To clear Device settings select 3.

This manual is also suitable for:

Vvx450