Transferring Calls - Polycom WX 1500 User Manual

Polycom VVX 1500 Business Media Phone User Guide

Transferring Calls

Note: You Cannot Transfer H.323 Calls
Transferring Calls in not supported with H.323 Protocol
A call can be transferred in one of three ways:
 Consultative—The party to whom you want to transfer the call answers their phone before you
transfer the call or hang up. You can consult with them before completing the transfer. You also
have the option of transferring the call before the party answers.
See Performing a Consultative
 Blind—The call is automatically transferred after you dial the number of the party to whom you want
to transfer the call. You don't have the option of talking to the party.
See Performing a Blind
 Attended—Conference call parties are automatically connected to each other after you exit a
conference.
Set up a conference call and then end your participation. For more information, see
Conference Calls.
Note: Ending a Conference Call
By default, when you end a conference, the other conference call participants remain connected.
However, your system administrator may set up your phone so that when you end a conference, all
connections end.
Performing a Consultative Transfer
Perform a consultative transfer if you want to talk to the party to whom you're transferring the call. Or, you
can choose not to talk to the party. In this case, you wait for the party's ring-back sound, and then transfer
the call.
To perform a consultative transfer:
1 During a call, tap the Transfer soft key or press
2 From the Transfer to: screen, place a call to the party to whom you want to transfer the call. See
Placing Calls.
3 When you hear the ring-back sound, tap the Transfer soft key or press
privately to the person to whom you're transferring the call before the transfer is complete, wait until
the person answers the call, talk to the person, and then tap the Transfer soft key or press
Polycom, Inc.
Transfer.
Transfer.
. The active call is placed on hold.
Version 5.0.0
Ending
. If you want to talk
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