Table of Contents
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Contents
About This Guide ...................................................................................................... 6
Conventions Used in this Guide ..................................................................................................... 6
Terms and Writing Conventions ..................................................................................................... 6
Information Elements ....................................................................................................................... 8
Typographic Conventions ............................................................................................................... 9
What's in This Guide? ...................................................................................................................... 9
1:
Getting Started .................................................................................................... 10
Phone Hardware ............................................................................................................................. 10
Phone Keys ..................................................................................................................................... 12
What Displays on the Touch Screen ............................................................................................ 14
Understanding Phone Icons and Status Indicators .................................................................... 18
Navigating Your Phone Interface .................................................................................................. 20
Entering Data and Updating Fields ............................................................................................... 22
Using the Touch Screen Keyboard ................................................................................................ 22
Using the Dialpad Keys on the Phone Console ............................................................................. 24
Tips for When You're in Video Calls ............................................................................................. 26
Cleaning the Touch Screen ........................................................................................................... 27
Registering the Phone .................................................................................................................... 27
Configuring Your Phone Using the Web Configuration Utility .................................................. 28
2:
Using Basic Features ......................................................................................... 29
Calling and Answering ................................................................................................................... 29
Answering Calls ............................................................................................................................. 30
Placing Calls .................................................................................................................................. 34
Ending Calls ................................................................................................................................... 41
Using a Headset ............................................................................................................................. 42
While Your Phone Rings ................................................................................................................ 43
Ignoring or Silencing Incoming Calls .............................................................................................. 43
Rejecting Incoming Calls................................................................................................................ 44
Forwarding Calls While Your Phone Rings .................................................................................... 44
During Calls ..................................................................................................................................... 44
Holding and Resuming Calls .......................................................................................................... 45
Transferring Calls ........................................................................................................................... 47
Setting Up Conference Calls .......................................................................................................... 48
Customizing Video During Calls .................................................................................................... 53
Changing the Way Calls are Answered ........................................................................................ 55
Forwarding All Calls to Another Party ............................................................................................ 55
Rejecting Calls from a Contact ...................................................................................................... 57
Diverting Calls from a Contact to Another Party ............................................................................ 57
Temporarily Refusing All Calls (Do Not Disturb) ............................................................................ 58
Working with Call Lists .................................................................................................................. 60
Polycom, Inc.
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