Handling Multiple Calls; Answering When In Another Call - Polycom 2-Line Phone Owner's Manual

To answer a call using the headset:
Press to answer the call through an optionally connected
headset.
If Headset Memory Mode is activated, press
Answer soft key.

Handling Multiple Calls

You can make or receive two simultaneous phone calls on your
Desk Phone. These can be two different phone calls or the calls can
be joined in a conference. If you are on a call and have another call
on hold, or you are on a conference with two callers, the third call
will be sent to your voicemail box.

Answering When in Another Call

1. Press to place the original call on hold.
2. Press to access the new call.
Soft key labels are updated on the display showing Ignore,
Answer, and Reject.
3. Answer the incoming call.
This places the original call on hold and refreshes the soft key
labels.
OR
Do one of the following steps:
Answer the call by pressing
associated with the second incoming call.
The first call is put on hold and the second call is answered.
Managing Incoming Calls
You can distinguish incoming calls from contacts in your
directory by sending them directly to your voice mail, or by
transferring them directly to another party.
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