Playing Back Recorded Calls; Browsing Recorded Calls - Polycom WX 1500 User Manual

Polycom VVX 1500 Business Media Phone User Guide Version 5.0.0

Playing Back Recorded Calls

Note: Call Playback is an Optional Feature
Call Playback is an optional feature and may not be supported on your particular system.
If the Call Recording and Playback feature is available, and a removable USB flash drive is connected to
your phone, you can play back calls that you recorded on your phone.
You can browse the recorded files, stored as .wav files, on the USB flash drive. You can also open,
rename, and delete the recorded files. If there are no supported .wav files on the USB flash drive, the
message "Unsupported wav file format" appears on the screen.
Playback occurs in real time. To adjust the volume of the receiver audio during playback, press
or .
Playback stops if you tap the Stop soft key, or press
, , , or .
If the handset is off-hook when you tap the Play soft key, you will hear audio through the handset. If the
handset is on-hook when you tap the Play soft key, you will hear audio through the speaker. If you lift the
handset while you listen through the speaker, you will hear the audio through the handset.
You cannot open a .wav file while a call is in progress or if you have placed a call. The message "Active
call, action aborted" displays in either case. If all calls are on hold, you can start playback. If you press
for the selected call or the particular Line Key for the held call, playback stops and the call
resumes.
You cannot place a call while playback is in progress using the dialpad. However, you can place a call
using a Speed Dial Key or Line Key. You can answer calls while playback is in progress (see Answering a
Call While Playing Back Recorded Calls).
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You can also play back recorded files on other devices, such as a Windows or Apple based computer
using an application capable of playing .wav files.
If an error occurs while playback is in progress, playback stops.

Browsing Recorded Calls

To browse the recorded files:
1 Do one of the following:
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