Avaya 3900 Series User Manual page 114

Features firmware and software management
Telephony Manager for Meridian SL-100, 2.0 server coordinates and logs this process. The
Optivity Telephony Manager for Meridian SL-100 client controls what the server does.
Only one type of set (that is, Avaya 3902, 3903, 3904, or 3905) per Expec can be upgraded
at any one time. Since Optivity Telephony Manager for Meridian SL-100 can communicate with
multiple Expecs at the same time, this allows multiple sets throughout the Meridian SL-100
system to be upgraded at the same time. Multiple download sessions can be scheduled to
allow for different types of sets to be upgraded.
The download process is as follows:
1. New firmware is placed on the Meridian SL-100 SLM drive.
2. A group (must be same set type, that is, all M3903s) of sets on an Expec are
3. The Optivity Telephony Manager for Meridian SL-100 server telnets into the Expec.
4. The Expec FTPs into the Meridian SL-100.
5. The firmware is copied to the Expec's RAM.
6. The sets in the group are individually checked for "idle state", before the download
7. The Expec erases the current Firmware from the set.
8. The upgrade process starts.
9. When that set is finished, a message is sent to the Expec stating the firmware
10. The Expecs then checks the next set for "idle state", erases the current firmware
11. Steps 6-9 are repeated until all the selected sets are upgraded.
12. The Optivity Telephony Manager for Meridian SL-100 server will save all the Expec
13. When the upgrade is complete, the Optivity Telephony Manager for Meridian SL-100
Procedures
Use Perform the firmware downloads
installing the Optivity Telephony Manager for Meridian SL-100 server and client, and
synchronization is complete.
114 Avaya 3900 Series Digital Deskphones User Guide
selected.
starts.
TIP: If a set has any buttons pressed or is off hook, the process aborts and the
system checks the next set for "idle state".
The set is now out-of-service for 15-45 minutes. There is visual notification of the
process on the set.
version.
from the set, and the upgrade process starts.
Some sets may not successfully upgrade. Should that occur, you need to download
firmware to those sets again.
messages during the process into a log file and display in real-time in the Active
Job Status window (see
page 122).
server removes the Firmware from the Expec RAM and logs off the Expecs.
Figure 33: Active Job Status Download in Process
on page 115 for the first firmware download after
on
August 2010