Avaya Partner 18 Quick Reference
Avaya partner 18: quick reference
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Also See for Partner 18:
- Connection manual (318 pages) ,
- Programming and use manual (263 pages) ,
- Reference manual (6 pages)
Related Manuals for Avaya Partner 18
Summary of Contents for Avaya Partner 18
- Page 1 ® PARTNER Plus / II Release 3.1 Communications System and ™ PARTNER MAIL VS Voice Messaging System Quick Reference 518-322-103 Copyright © 1994 AT&T PARTNER MAIL VS QR GUIDE 4/1/96, 2:21 PM...
- Page 2 If you have problems with your phone, contact your System Manager. If the problem is not solved, in the continental U.S. please call our toll-free Helpline, available 24 hours a day, at 1 800 628-2888. Outside the continental U.S., contact your local AT&T Authorized Dealer. PARTNER MAIL VS is a trademark and MLS-34D, MLS-18D, MLS-12D, MLS-12, MLS-6, and PARTNER are registered trademarks of AT&T.
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Page 3: Table Of Contents
Table Of Contents Telephone Buttons and Indicators ... 2 Using the Phone ... 4 Ringing Patterns ... 4 Lights ...4 System Lines ... 4 Programming ... 5 System Features ... 6 Making a Call ... 8 Entering a Password ... 8 Entering an Account Code ... -
Page 4: Telephone Buttons And Indicators
Telephone Buttons and Indicators 09/10 TUE 10:24a Intercom Intercom Volume Feature Conf Transfer Hold Intercom Buttons. Press either button to place an inside (intercom) call to another extension. Volume Control Buttons. Press to decrease ( ) or increase ( ) the volume of the ringer, speaker, and handset: To adjust ringer volume, while phone is idle and handset is on the phone, press To adjust speaker volume, press... - Page 5 1 Display ® ® [MLS-34D, MLS-18D, and MLS-12D number dialed, duration of call, and feature messages. When receiving an intercom call, shows the number (and name if programmed) of the extension calling. When in programming mode, displays programming messages. When not using the phone, displays today's date and time or Caller ID information (if available–on PARTNER II systems only).
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Page 6: Using The Phone
Using the Phone Ringing Patterns You can tell the type of call coming in by the way the phone rings: Ring…Ring…Ring…Ring…Ring…Ring… Outside Call Ring-BEEP…Ring-BEEP…Ring-BEEP… Ring-BEEP-BEEP…Ring-BEEP-BEEP… Red (top) light shows activity at another extenstion. Green (bottom) light shows activity at your extension. Steady on: Line is busy. -
Page 7: Programming
Programming To Program Buttons Use programming to store dialing sequences on programmable buttons (see diagram, pages 2–3). Then simply touch the button to dial automatically. f 0 0 1. Press to enter programming mode. 2. Press a programmable button. 3. Press the buttons you normally press to dial another extension, to dial an outside telephone number, or to use a system feature (see examples below). -
Page 8: System Features
System Features Feature Account Code Entry Enters a code of up to 16 digits for an incoming or outgoing call. You may have to enter an account code to access an outside line. Background Music Plays Music On Hold through the speaker on your idle system phone (except MLC-6). - Page 9 Feature Group Hunting—Ring/Voice Signal Rings, voice signals, or (for PARTNER II systems only) transfers a call to the next available extension in a Hunt Group.† Group Pickup Picks up a call ringing at any extension in a Pickup Group.† Last Number Redial Redials the last outside number you dialed.
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Page 10: Making A Call
Making a Call To call an outside party: If a password is needed, enter it before Step 1. Also, to get outside dial Outside: tone, you may have to enter an account code before Step 2. If this + Phone Number applies to your phone, contact your System Manager for instructions. -
Page 11: Answering A Call
Answering a Call You can answer a call on any line that is ringing, or select a specific line if more than one is ringing: When the telephone is ringing, lift the handset. To answer a calll on a specific line, press the line button for the line you At Your Extension: want to answer, then lift the handset. -
Page 12: Making A Conference Call
Making a Conference Call To add parties to a call (max. 4 parties plus you): Telephone or 1. Call the first party (can use Speed Dial or Auto Dial buttons). Extension Number + 2. After the first party answers, press 3. -
Page 13: Putting A Call On Hold
Putting a Call on Hold To hold so anyone with the line can pick it up: Hold: 1. Press To hold so only you can pick it up (Exclusive Hold): Exclusive Hold: f 0 2 f 0 2 1. Press To pick up a held call: To Pick Up: 1. -
Page 14: Using The Partner Mail Vs System
Using the PARTNER MAIL VS System The voice messaging system serves as your personal answering machine. Callers from inside and outside your company can hear your personal greeting and leave messages in your mailbox, which you can listen to, save, or discard. A password you create keeps messages private. Helpful Hints While using Voice Mail Service, you can: - Dial the next step of any procedure without waiting for a greeting or... -
Page 15: Logging In To The Voice Messaging System
Logging In to the Voice Messaging System 1. If you are calling from: Outside your company: - Call in on a line answered by the PARTNER MAIL VS system. - Press Automated Attendant Service greeting or a suscriber’s personal greeting. If someone answers the call, ask them to transfer you to the PARTNER MAIL VS system by dialing programmed button). -
Page 16: Recording Your Personal Greeting
Using the PARTNER MAIL VS System Recording Your Personal Greeting Before you record, note that callers who hear your personal greeting can enter reach the receptionist before or after your message plays. You may want to prompt the caller to press Note: If your mailbox is full, callers hear your personal greeting and then the message ”Sorry Mailbox is Full.”... -
Page 17: Using The Tutor Service
Using the Tutor Service The TUTOR Service is a help feature that allows you to access and listen to information about commonly-used phone system features. To access the TUTOR Service menu: i 7 7 7 1. Dial 2. Press prompt. Voice prompts request you to enter the topic and subtopic numbers. -
Page 18: Personal Speed Dial Numbers
Personal Speed Dial Numbers To dial a Personal Speed Dial number: See page 5 for programming instructions. Your system may also be programmed with System Speed Dial numbers (Dial Codes 20-79), which are similar to Personal Speed Dial numbers except anyone on the system can dial them.