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Table of Contents
Related Manuals for Avaya 3711
Summary of Contents for Avaya 3711
- Page 1 IP Office Avaya 3711 User Guide 40DHB0002UKFM Issue 1 (29 July 2005)
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Page 4: Table Of Contents
Important Battery Information ....................4 Charging and Discharging .......................... 4 The Memory Card........................5 Using the Avaya 3711 with/without a memory card..................5 Inserting the memory card.......................... 5 Important note on safety ........................5 Removing the memory card ........................6 Installing the Charger .......................... - Page 5 Activating / Deactivating the Alarm Clock....................26 Setting the Date/Time..........................26 Menu: Avaya..........................27 Avaya Menu in the Idle state ........................27 Avaya Menu in the Active call state......................28 Menu: Caller List ........................29 Accepted and Missed Calls ........................29 Calling...............................
- Page 6 Silent charging on / off..........................40 User name ..............................40 Registering / Deregistering ........................40 Toggles the Buzzer........................... 40 Key Lock on.............................. 40 Accessories..........................41 Care and Maintenance ......................42 Menu Tree ..........................43 Avaya IP Office Shortcodes ....................45...
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Page 7: Important Safety Information
Important Safety Information Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorisation. The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electromagnetic compatibility valid at the time of approval; in accordance with European directive No. -
Page 8: Avaya 3711 Telephone
Avaya 3711 Telephone This telephone is only supported on the Avaya IP DECT system. The Avaya 3711 Telephone features include: • Speakerphone • Illuminated display (amber) • Illuminated keypad • Headset connection (2.5 mm jack) • Vibrating alarm • SOS (emergency) key for speed dialing an emergency number •... -
Page 9: Installation
Installation Installation Location Place the charger on a flat, even surface. Do not install the charger, telephone and accessories in the proximity of: • Water, moisture or damp areas. • Sources of heat, direct sunlight or unventilated areas. • Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, televisions or fax and telephones. -
Page 10: Important Battery Information
Avaya 3711 User Guide Important Battery Information Note: use only rechargable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is damaged or worn out. Heat or cold reduces the performance and life of the batteries. It is possible that a telephone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged. -
Page 11: The Memory Card
Using the Avaya 3711 with/without a memory card Your Avaya 3711 is fully operational when you use it for the first time even if you have not fitted it with a memory card. If you have already used a memory card in the phone (on which phonebook data has already been saved) and you then remove the card, the Avaya 3711 will cease to operate until a programmed* memory card is inserted. -
Page 12: Removing The Memory Card
Avaya 3711 User Guide Removing the memory card You only need to take out the memory card if you wish to give the telephone to someone else or need the memory card for a new telephone. 1. Remove the batteries. -
Page 13: Charging The Batteries
Charging the Batteries Initial Setup and Operation Charge the batteries approximately 6 to 7 hours before using the telephone. This protective measure extends the service life of the batteries. The maximum power output is only attained after three to five charge and discharge cycles. When replacing the batteries, ensure the correct polarity. -
Page 14: Initial Setup And Operation
The telephone can be manually registered on up to 10 different DECT systems. To do so, it has to be registered to each Avaya IP DECT system. Telephone Registration Register the telephone on the Avaya IP DECT system as described in Menu: System. -
Page 15: Keys, Displays And Connectors
Keys, Displays and Connectors Display Arrangement Icons Ringer deactivated. At least 2 bars: Good radio link On: telephone has a connection Flashing: telephone has an incoming call On: Handsfree is activated Flashing: Message in voicebox Flashing: One or more missed calls in the caller list Charge status of the batteries On: Keypad is locked... -
Page 16: Text Line/Softkey Line
Avaya 3711 User Guide Text Line/Softkey Line In the top line of the display, information is given concerning the current status of the telephone during a call or the idle state. When using the menus, this line displays an additional line of text containing the name of the active menu. -
Page 17: Softkeys And The Cancel Key
In the case of settings that are not active (OFF), a ”-” appears at the end of the line. Softkey: Menu Using the Menu softkey on the left, you can access the main menu of the Avaya 3711 telephone. Softkey: Options Using the Options softkey on the left, you can perform actions on the selected item in the menu you are currently in. -
Page 18: Cancel Key
Avaya 3711 User Guide Cancel Key Pressing during editing of names and/or numbers results in deleting the last entered character or digit. Example: Menu Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK. -
Page 19: Calling
Calling Making a Call Dialing: Press and dial the phone number. Pre-dialling: Enter the phone number and press . You can pre-dial to chain telephone numbers from different lists. Press Options, select one of the lists with the arrow keys and OK. Select a telephone number from the list. -
Page 20: Making A Call From The Telephone Book
Avaya 3711 User Guide Making a Call from the Telephone Book Selection: press the arrow keys with the telephone in an idle state. Use the arrow keys to select an entry or type in the first character(s) of the name. -
Page 21: Answering A Call
Calling Answering a Call When receiving an incoming call the number of the caller is displayed (if transmitted). If this number is already listed as an entry in the phonebook, the corresponding name of this entry is displayed during an incoming call. Press to answer the call or lift the telephone off the charger when ”Charger Answer”... -
Page 22: Call Transfer
Avaya 3711 User Guide • transfers the first call to the consulted call party when you are connected to the consulted call party. Call Transfer To transfer a call to another caller. • You receive the call to your phone. Answer the call. Hold down Options for at least 2 seconds... -
Page 23: Placing A Call On Hold
Calling Placing a call on Hold During a call you can place a call on hold. • Press places the call on hold. • Press again to retieve the call. -
Page 24: Avaya Ip Dect Twinning
Avaya IP DECT Twinning Twinning allows the desktop phone and Avaya 3711 DECT telephone to alert at the same time. Calls presented to the desktop phone will be simultaneously presented to the Avaya 3711 DECT telephone. When either device is busy any further calls presented will receive busy tone, call waiting or be re-routed to the relevant divert on busy destination which may be Voice Mail if configured. -
Page 25: Message Waiting Indication For Voicemail
In case the telephone is switched off, is out of coverage or is in the charger while ”silent charging”, the message waiting indication is updated after the telephone is logged on to the Avaya IP DECT system. If the Voicemail Box number is configured the user is notified via the text "Voice Message" in the idle state and the flashing info key. -
Page 26: The Menus: Operating Procedures
The Menus: Operating Procedures In this and subsequent sections, all features are activated via the softkey Menu. The individual operating sequences are shown in short form, and then a short discription follows. Menu Control The symbols have the following meaning: Input of numbers or characters Operate arrow keys Menu Texts shown in this font represents a softkey... -
Page 27: Menu Timer
The Menus: Operating Procedures Menu Timer The menu activation is time-monitored. If no entries are made within 60 seconds, then the menu is automatically exited. -
Page 28: Menu: Telephone Book Settings
Menu: Telephone Book Settings The Telephone Book allows you to strore up to 100 phone numbers and names. The entries in the telephone book are stored locally on the telephone. The names are sorted alphabetically, therefore the telephone book offers an alphabetic search function. Entering the same telephone number more than once is not accepted, but the same name can be stored with different numbers. -
Page 29: Editing An Entry
Menu: Telephone Book Settings Editing an Entry until short / long new digits OK short / long new characters OK Edit Select the entry to be changed with the arrow keys before confirming Changes can be made by Edit moving the cursor to the beginning or end of the entry via the arrow keys. Delete characters by using the -key. -
Page 30: Menu: Redial List
Menu: Redial List In the idle state, press the -softkey and then one of the arrow keys (several times if necessary). You will see the last 20 internal and external parties dialled (telephone number or name). Dialing: dial the phone number by pressing . -
Page 31: Menu: Key Lock
Menu: Key Lock Key Lock On / Off The keypad can be locked to prevent any accidental operation: press the Menu softkey, select Key Lock via the arrow keys and confirm by pressing OK. A lock icon is then shown in the display. To unlock the keypad, press the right softkey and then (as shown on the display). -
Page 32: Menu: Alarm
Menu: Alarm Alarm The Avaya 3711 allows you to set a time between 00:00 and 23:59 at which the telephone will emit an acoustic signal (preset tone for internal calls). The signal lasts 60 seconds and can be switched off by pressing any key. -
Page 33: Menu: Avaya
Menu: Avaya The Avaya Menu can be accessed by pressing the Menu softkey (in the idle state) or the Option softkey (when on an active call) for at least 2 seconds. The options available will depend on those configured on Avaya DECT Mobility Manager by your System Administrator and the state of the phone (Idle or active on a call). -
Page 34: Avaya Menu In The Active Call State
Avaya 3711 User Guide Avaya Menu in the Active call state - The Directory allows you access to telephone numbers stored on the system. As described Directory above. - Allows you to talk to another party while on a call. During a connection Consultation Call (Enquiry Call) another party can be consulted. -
Page 35: Menu: Caller List
Menu: Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed call is a call which has not been answered and has been alerting for at least 10 seconds. When calls have been missed the text ”... -
Page 36: Menu: Ringer Settings
Menu: Ringer Settings A different melody can be set for every type of call (internal, external, unknown number, VIP, normal message, urgent message, emergency call and alarm call). National anthems first lines are integrated in the telephone and they are selected in the ringer settings by choosing one of the numbers shown below. -
Page 37: Type
Menu: Ringer Settings Type Type Chirp This function is used to switch on the ringer signalling function with a chirp (short melody). When activated it is marked with ” ” on the left side. Type Full Melody This function is used to switch on the ringer signalling function with a full melody. When activated it is marked with ”... -
Page 38: Menu: Volume Settings
Menu: Volume Settings Earpiece Menu Volume Settings Earpiece The voice volume of the earpiece can be changed in 8 steps via the arrow keys. Hands-Free Menu Volume Settings Hands-free The voice volume of the loudspeaker can be changed in 8 steps via the arrow keys. Headset Menu Volume Settings... -
Page 39: Menu: Caller Filter
Menu: Caller Filter Via the caller filter it is possible to block or receive incoming calls if the calling phone number is stored in the caller filter. The phone numbers in question have to be stored in the caller filter, before it is possible to use the filter functions. -
Page 40: Deactivate Filter
Avaya 3711 User Guide Deactivate Filter until Filter off The deactivated caller filter is marked ” ”. To switch it on again you have to select “Accept List“ or “Block List“. Wild Card Feature When entering numbers in the caller filter a wild card feature is provided, so that a group of numbers is selected as entries in the caller filter. -
Page 41: Menu: System
Menu: System Registration Code The telephone can be manually registered on up to 10 different DECT systems. Before you can make a call via the DECT system, the telephone has to be registered to the system. A system ID and registration code are necessary for the registration process. -
Page 42: Deleting A System
Avaya 3711 User Guide Deleting a System select a System Options Subscription Delete Sure? Deleting subscription is only possible, when the telephone is out of coverage from the system or when it is not successfully registered to a system. Consequently, the telephone can only be used on this system again after completion of the registration process. -
Page 43: Menu: Telephone Options
Changing the Language Language English Sets the desired display language. It is possible to select from 10 different languages. Emergency Call Messages Not supported on the Avaya IP Office. Emergency Call SOS Number number OK Emergency Call SOS number The phone number for the SOS function can be stored here. -
Page 44: Charger Answer
Avaya 3711 User Guide Charger Answer Charger Answer When the function is enabled, you can answer incoming calls when the telephone is placed in the charger e. g. by lifting it off the charger. The ” ” is shown when activated. The call is ended and the telephone goes on hook by placing it on the charger again. -
Page 45: Menu: Security Functions
Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0 0 0 0. For additional security, **** is displayed when entering the PIN. Numbers which have been entered can be deleted by pressing . -
Page 46: Menu: Shortcuts
Menu: Shortcuts Several frequently used menu items can also be activated with shortcuts, so you do not have to scroll through the menu. When the telephone is idle, press one of the following key combinations within 3 seconds: Buzzer on / off Menu switches the ringer signalling off. -
Page 47: Accessories
Avaya 3701 and 3711 Desktop Charger Mains plug • Avaya 3701 telephone and Avaya 3711 telephone Charger Rack A maximum of eight telephones can be charged simultaneously. The charger rack is designed for desktop use and for wall mounting. •... -
Page 48: Care And Maintenance
Care and Maintenance Your telephone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attention to all safety instructions. -
Page 49: Menu Tree
Vibrator Headset Volume Settings Volume Settings Earpiece Hands-free Call Filter Filter Options Accept List Block List Filter off List of numbers Avaya Directory External Dir Internal Dir Call Pickup Send All calls Enable Cancel Call forward Busy Cancel Ride Directory... - Page 50 Avaya 3711 User Guide Enter Local Number …select DECT system <Options / New> <Options / Edit> <Options / Delete> Auto.Search Telephone Options User Name Language Emergency Call Messages SOS Number Voice BOX No. Attention Tones Key Click Coverage Warn Batteryalarm...
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Page 51: Avaya Ip Office Shortcodes
Avaya IP Office Shortcodes Avaya IP Office Shortcodes The following are the default short codes available to all users on the Avaya IP Office. Your System Administrator may change these and/or add additional codes for other features and for speed dials. - Page 52 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.