Avaya 3900 Series User Manual page 126

Features firmware and software management
Figure 38: Error message
2. If a firmware download fails, you can test the different stages of the process. Try
Figure 39: Downloading firmware to Expecs using Add Load button
126 Avaya 3900 Series Digital Deskphones User Guide
38: Error message on page 126). The only way to abort/stop the upgrade process is
to bsy;rts the EIPE at the MAP.
TIP: If the customer defines unique names for each switch technician, the name are
echoed here. This is the name of the user who started a session on that Expec.
downloading the firmware from Meridian SL-100 to Expec Ram with the Add Load
button (see Figure 39: Downloading firmware to Expecs using Add Load button
page 126).
You should see the firmware in the Load files box (this is RAM). If you can transfer to
RAM, the problem may be a bad firmware file or defective telephone set (see
40: Firmware in Load Files box
TIP: If there are firmware files in RAM, they must be removed with the Delete load
button. This can cause upgrade failures.
on page 127).
on
Figure
August 2010