Nortel CallPilot 100 Administration Manual page 43

Basic call center telephone
Hide thumbs Also See for CallPilot 100:
Table of Contents

Advertisement

Mo: 24 hour
CHNG
NEXT
Day start: hhmm
RETRY
OK
Day hhmm: xxxx
RETRY
AM
PM
Night start: hhmm
RETRY
OK
Night hhmm: xxxx
RETRY
AM
PM
Mo: xxxxa-xxxxp
CHNG
24HR
NEXT
Tu: xxxxa-xxxxp
CHNG
24HR
NEXT
Tu: xxxxa-xxxxp
CHNG
24HR
NEXT
Mo: 24 hour
CHNG
NEXT
28 The display shows the Monday Routing Table method.
In this example the Routing Table is in 24 hour mode.
Press CHNG to change the Routing Table method
or
press NEXT and go to step 33.
29 Enter the Day Routing Table start time and press OK.
This is a four digit field. Add a zero to any single digit hour or
minute.
30 Press AM or PM.
31 Enter the Night Routing Table start time and press OK.
This is a four digit field. Add a zero to any single digit hour or
minute.
32 Press AM or PM.
33 The display shows the Monday Routing Table start times.
Press CHNG to change the start times and follow steps 31 through
34
or
press 24HR to use 24 hour service for Monday
or
press NEXT to continue.
34 The display shows the Tuesday Routing Table method.
In this example the Routing Table has Day and Night Routing
Table start times programmed.
35 Press CHNG to change Day or Night Routing Table start times
or
press 24HR to use 24 Hour mode for Tuesday
or
press NEXT to continue.
36 The display shows the Wednesday Routing Table method.
Continue to change the Routing Tables start times for each day of
the week.
37 Press ® to end the session.
CallPilot 100/150 Basic Call Center Telephone Administration Guide
Chapter 5 Setting up skillsets
43

Advertisement

Table of Contents
loading

This manual is also suitable for:

Callpilot 150

Table of Contents