Nortel CallPilot 100 Administration Manual page 37

MWI ext: xx
CHNG NEXT
Password
RESET NEXT
Method: Idle
CHNG NEXT
Break: 00:30
CHNG NEXT
Break mmss:
RETRY OK
Break: xx:xx
CHNG NEXT
Delay ans: 00:00
CHNG NEXT
Delay ans mmss:
RETRY OK
Delay ans: xx:xx
CHNG NEXT
Atdt: (none)
CHNG NEXT
Ext:
RETRY QUIT
Atdt: xx
CHNG NEXT
Prompt lang: pri
CHNG NEXT
Mo: 24 hour
CHNG NEXT
14 Press NEXT.
15 Press NEXT.
16 Press CHNG to change the method of call distribution to Preferred
(Prefer) and press NEXT
or
press NEXT to accept the default of Longest idle (Idle).
17 Press CHNG if you want to change the default Break time
or
press NEXT to accept the default time 00:30 and go to step 20.
18 Enter the Break time and press OK.
This is a four digit field. Add a zero to any single digit hour or
minute.
19 Press NEXT.
20 Press CHNG to set up a Delay Answer time
or
press NEXT and go to step 23.
21 Enter a Delay Answer time and press OK.
This is a four digit field. Add a zero to any single digit hour or
minute.
22 Press NEXT.
23 Press CHNG to assign an attendant to the skillset
or
press NEXT and go to step 26.
24 Enter the extension number of the attendant set.
25 Press NEXT.
26 Press CHNG to use the alternate language prompts and press NEXT
or
press NEXT to use the primary language prompts.
27 Press CHNG to change the service mode for Monday
or
press NEXT.
CallPilot 100/150 Basic Call Center Telephone Administration Guide
Chapter 5 Setting up skillsets 37