Page 1 HP Integrity rx6600 Server User Service Guide HP Part Number: AB464-9003E Published: November 2012 Edition: 1 1...
Page 2 Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
About This Document...................13 Intended Audience........................13 New and Changed Information in This Edition................13 Publishing History........................13 Document Organization......................13 Typographic Conventions......................14 Related Documents.........................15 Contacting HP........................15 Before You Contact HP.......................15 HP Contact Information.......................15 Subscription Service......................16 Documentation Feedback....................16 1 Overview....................17 Server Subsystems........................17 I/O..........................17 PCI/PCI-X IOBP......................18 PCI/PCI-X/PCIe IOBP....................19...
Page 4 Processor Load Order....................68 Required Tools......................68 Installing a Dual-Core Processor..................68 Installing the Server into a Rack or Pedestal Mount..............73 Installing the Server into a Rack...................73 HP Rack........................73 Non-HP Rack........................74 Installing the Server into a Pedestal Mount................74 Connecting the Cables......................74 AC Input Power........................74 Power States.........................74...
Page 5 Core I/O Card Configuration....................91 Integrated RAID.........................91 Integrated Mirror......................91 Global Hot Spare......................91 HP 8 Internal Port SAS HBA (SAS Controller)................91 MPTUTIL Utility......................91 Flashing Firmware on First Controller................92 Flashing BIOS and EFI Driver on the First Controller............93 Common Questions About Flashing Firmware...............93 Viewing the VPD Information for EFI Driver and RISC Firmware........93...
Page 6 Booting HP-UX in LVM-Maintenance Mode................124 Shutting Down HP-UX.......................124 Booting and Shutting Down HP OpenVMS................125 Adding HP OpenVMS to the Boot Options List..............125 Booting HP OpenVMS......................126 Booting HP OpenVMS from the EFI Boot Manager............126 Booting HP OpenVMS from the EFI Shell................126 Shutting Down HP OpenVMS....................127...
Page 7 Online Support Tools List....................146 Linux Online Support Tools....................147 Offline Support Tools List....................147 General Diagnostic Tools....................147 Fault Management Overview.....................148 HP-UX Fault Management....................148 WBEM indication providers and EMS Hardware Monitors..........148 Errors and Reading Error Logs....................149 Event Log Definitions......................149 Using Event Logs......................149 iLO 2 MP Event Logs......................149 System Event Log (SEL) Review...................150...
Page 8 Firmware..........................170 Identifying and Troubleshooting Firmware Problems..............171 Updates.........................171 Server Interface (System Console)...................171 Troubleshooting Tips......................172 Environment ........................172 Reporting Your Problems to HP....................172 Online Support........................172 Phone Support.........................173 Information to Collect Before you Contact Support..............173 6 Removing and Replacing Server Components..........174 Required Service Tools......................174 Safety Information.........................174...
Page 9 Removing a Hot-Swappable Disk Drive Filler................187 Replacing a Hot-Swappable Disk Drive Filler................187 Removing and Replacing a Hot-Pluggable Disk Drive..............188 Removing a Hot-Pluggable Disk Drive.................188 Disk Drive Load Order......................189 Replacing a Hot-Pluggable Disk Drive.................190 Removing and Replacing PCI/PCI-X/PCIe Card Dividers............191 Removing a PCI/PCI-X/PCIe Card Divider................191 Replacing a PCI/PCI-X/PCIe Card Divider................192 Removing and Replacing a Hot-Pluggable PCI/PCI-X/PCIe Card..........192 PCI/PCI-X/PCIe Configurations..................194...
Page 10 Required Service Tools....................258 Safety Information.......................258 I/O Backplane Upgrade Procedure................259 Installing Core I/O Cards......................263 Installing the HP Eight-Internal Port SAS Host Bus Adapter............264 Installing the HP Smart Array P600..................265 Installing the HP Smart Array P400..................266 Completing the Adapter Installation on HP-UX..............267 Completing the Adapter Installation on Windows and Linux..........269...
Page 11 MPTUTIL Utility........................277 Flashing Firmware on First Controller................278 Flashing BIOS and EFI Driver on the First Controller............278 Common Questions About Flashing Firmware..............278 Viewing the VPD Information for EFI Driver and RISC Firmware..........279 EFI Commands........................279 DRVCFG Utility......................279 Starting the DRVCFG Utility..................279 Using the DRVCFG Utility..................279 Configuration Utility Screens..................280 DRVCFG Screens....................280 CFGGEN Utility......................293...
Page 12 Syntax........................318 Parameters.........................318 Notes........................318 ioconfig..........................319 Syntax........................319 Parameters.........................319 Operation........................319 default..........................320 Syntax........................320 Parameters.........................320 Operation........................320 errdump.........................320 Syntax........................320 Parameters.........................321 Operation........................321 info..........................321 Syntax........................321 Parameters.........................321 lanaddress........................327 Syntax:........................327 Parameters.........................327 monarch.........................327 Syntax........................327 Parameters.........................327 Operation........................328 pdt..........................328 Syntax........................328 Parameters.........................328 Operation........................328 sysmode.........................329 Syntax........................329 Parameters.........................329 Operation........................329 Specifying SCSI Parameters....................330 Using the SCSI Setup Utility....................330 Using the Boot Option Maintenance Menu................336 Paths..........................336 Boot From a File......................336...
Page 13: About This Document
About This Document This document describes how to troubleshoot and diagnose server problems, and remove and replace server components for the HP Integrity rx6600, Regulatory Model Number: RSVLA-0405. The document publication date and part number indicate the document’s current edition. The publication date changes when an updated edition is issued.
Page 14: Typographic Conventions
“Installing the System” (page 44) Use this chapter to learn how to install the system. “Booting and Shutting Down the This chapter provides information on how to boot and shut Operating System” (page 118) down the operating systems supported on the server. “Troubleshooting”...
Page 15: Related Documents
A note contains additional information to emphasize or supplement important points of the main text. Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. HP Technical Documentation Website http://www.hp.com/go/Integrity_Servers-docs...
Page 16: Subscription Service
For HP technical support: In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: ◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
Page 17: Overview
1 Overview The HP Integrity rx6600 server is a high performance, high availability server that provides the following features: Form factor - 7U rack- or pedestal installed Internal peripherals - serial-attached SCSI (SAS) hard drives and a DVD or DVD+RW drive...
Page 18: Pci/Pci-X Iobp
Figure 1 I/O Subsystem Block Diagram Figure 2 (page 18) is a block diagram of the PCI/PCI-X/PCIe I/O subsystem. Figure 2 PCI/PCI-X/PCIe I/O Subsystem Block Diagram PCI/PCI-X IOBP On the 10 slot PCI/PCI-X IOBP there are a total 8 Public slots (PCI-X mode1/2), 2 Private Fast-core slots (PCI-X mode1), and 1 Private Slow-core UCIO slot (PCI 32-bit/33-MHz).
Page 19: Pci/Pci-X/Pcie Iobp
Four 66-MHz PCI/PCI-X slots are shared in groups of two. Shared slots have many speed and mode change restrictions during hot-plug add or remove operations. For more information on PCI/PCI-X card configuration and restrictions, see “PCI/PCI-X/PCIe Configurations” (page 194). Four of the server PCI/PCI-X slots are not shared. Two of the nonshared slots are 133 MHz PCI/PCI-X, and two of the slots are 266-MHz PCI/PCI-X.
Page 20: Pcie Mps Optimization
Larger MPS values can enable the optimization to gain higher performance. MPS Optimization is supported on PCIe systems running HP-UX, OpenVMS, and Linux. System firmware level greater than 02.03 performs an optimization during boot time to set the MPS value to the largest size supported by both a PCIe root port and the devices below it.
Page 21: Memory
Memory The server DIMMS are seated on memory boards that are enclosed in an extractable memory carrier assembly. Figure 3 Memory Carrier Assembly The memory boards plug directly into sockets on the processor board when the memory carrier assembly is fully seated. The server supports the following DIMM sizes: 512 MB 1 GB...
Page 22: Add-On Memory
To locate the HP part number, look at the HP Security/CT Label located on the DIMM. AB565A (4 x 2 GB DIMMs) memory with the HP part number AB565DX cannot be mixed on the same physical rank as 2 GB memory with the AB565BX or or AB565AX HP part number.
Page 23: Cooling
All remaining rotors to maximum speed and hard shut down after two minutes of continuous failure NOTE: Although the fans speed up to provide cooling when the top cover is removed, HP recommends replacing the top cover within 15 seconds. NOTE: HP recommends replacing fans within 20 seconds.
Page 24: Power
Figure 4 Fan Units The server has the following cooling components: Thermal sensor in the front panel [0xd8] that measures inlet ambient air temperature. Up to four dual processors each with its own thermal register [0xd9, 0xda], measuring internal die temperature. Intrusion sensor, located on the common display pca, and held in contact mode by the top cover.
Page 25 Figure 5 Power Subsystem Block Diagram Two hot-swappable AC/dc power supplies generate main system power and standby power voltage. One active power supply is sufficient to operate the system at maximum load. Each power supply receives AC power through the integrated AC inlet. The system can operate at 180-264 V AC and achieve 1+1 redundancy.
Page 26: Front Display Panel, Dvd, And Diagnostic Panel
Check for a BPS0_AC_OK or a BPS1_AC_OK signal. If neither is asserted, then the AC supply has a problem. If any FRUs are missing or both AC supplies are not valid, then return to power off state. Initialize I/O Expander settings prior to turning on power. Set Power Sequencer Order.
Page 27: Firmware
Backplane board Core I/O cards The server supports up to 16 SAS hard drives, each with LEDs that indicate drive activity and device status, and an LED used to locate each drive. Additionally, there is a set of slot availability LEDs positioned in the middle of the disk drive bays on the front of the chassis.
Page 28: User Interface
The firmware supports HP-UX 1 1i version 2, June 2006 release, Linux®, Windows®, and OpenVMS 8.3 operating systems through the Itanium processor family standards and extensions, and has no operating system-specific functionality included. All operating systems are presented with the same interface to system firmware, and all features are available to the operating system.
Page 29 Figure 7 Front Panel Control, Port, and LED Locations Table 7 lists the front panel controls and LED states. Table 7 Front Panel Controls and LEDs Function States Status Manually powers the server No AC power on and off. Power Button Green Full power is on Yellow...
Page 30: Storage And Media Devices
Table 7 Front Panel Controls and LEDs (continued) Function States Status components. This LED Flashing amber System health is degraded maintains its state when the Flashing red System health is critical system is in standby mode (system power turned off but AC power still applied to the system).
Page 31: Hot-Pluggable Disk Drive Slot Availability Leds
Figure 9 Hot-Pluggable Disk Drive LEDs Table 8 lists the hot-pluggable disk drive LEDs and states. Table 8 Hot-Pluggable Disk Drive LEDs Activity LED Status LED Disk Drive State Offline or not configured Solid green Normal operation; no activity Flickering green Normal operation;...
Page 32: Dvd Drive
Figure 10 Hot-Pluggable Disk Drive Slot Availability LEDs DVD Drive The server has one DVD drive or one DVD-RW drive. This device has one activity LED. Figure 1 1 DVD Drive Diagnostic Panel The diagnostics panel provides a single location to view the LEDs that provide location information for internal system components that have a detectable failure.
Page 33: Rear Panel
Figure 12 Diagnostic Panel Label and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, AC power connectors, and the locator LED/button. LEDs located on the rear panel of the server indicate the operational status of the following components: iLO 2 MP System LAN Power supply...
Page 34: Ilo 2 Mp
Figure 13 Rear Panel Control, Port, and LED Locations iLO 2 MP The server contains an iLO 2 MP on the core I/O board that enables local and remote management of the server. As long as AC power is present, whether at standby or full power, the iLO 2 MP can function.
Page 35: Ilo 2 Mp Reset Button
Figure 14 Core I/O Board Controls, Ports, and LEDs iLO 2 MP RS-232 Serial VGA Port Link and Activity LED Port (DB-9F to DB-9F Standby Power (No iLO 2 MP access; EFI cable) MP Self Test only) Connected to emulation General Use Serial Port terminal device (PC, (Printers, etc.)
Page 36: Ilo 2 Mp Status And Lan Leds
Table 9 Core I/O Board Ports (continued) Port Description Console Serial (iLO 2 MP) Local serial port that provides a console connection to the server Two public USB 2.0 ports used primarily to connect to a keyboard and mouse for console input functions (Windows and Linux operating systems only) VGA (optional) VGA port used primarily to connect to a monitor that displays console output (Windows and Linux operating systems only)
Page 37: Power Supply
Figure 15 LAN Link and Status LEDs Power Supply The server can have one or two power supplies, labeled PS0 and PS1. Each power supply has an AC input receptacle and an LED that shows the power state of the server (Figure 13).
Page 38: Rear Panel Uid Led And Button
Figure 16 Power LEDs Rear Panel UID LED and Button The UID button is used to help locate a particular server within a rack of servers (Figure 13). You can remotely activate this function using various system utilities. Table 13 lists the rear panel UID LED states.
Page 39: System Specifications
Table 14 lists the server specifications. Table 14 Server Specifications Component Specification rx6600 with PCI/PCI-X IOBP rx6600 with PCI/PCI-X/PCIe IOBP Processors One, two, three, or four Itanium dual-core processors: 1.4 GHz / 12 MB cache 1.6 GHz / 18 MB cache 1.6 GHz / 24 MB cache...
Page 40: Grounding
Table 15 Rack- or Pedestal-Installed Server Dimensions and Values Dimension Value Server weight (loaded product weight range 53.4 - 68 kg (120- 1 50 lbs.) estimate) Rack Rack dimensions (depth x width x height) 69.6 cm (27.4 in) x 44 cm (17.32 in) x 30.58 cm (12.04 in) Rack weight Max: 68.04 kg (150 lbs.) Rack unit...
Page 41: Power Consumption And Cooling
To reset the power supply unit: Disconnect the power cord Determine what caused the overload by contacting an HP support representative Reconnect the power cord, then reboot the system If an overload occurs twice, there is an undetected short circuit somewhere.
Page 42 Table 18 Environmental Specifications (system processing unit with hard disk) (continued) Parameter Value Acoustic Noise Emission (ISO 7779) Sound Power Level Typical configuration (disk idle) =6.8 BA Maximum configuration (disk idle) LWA =6.8 BA Maximum configuration (disk active) LWA =6.9 BA Altitude Operating altitude 0 to 3000 m (10,000 ft.) max...
Page 43 Derate maximum dry bulb temperature 1oC/300 m above 900 m. /hr=1.7 x CFM Environmental Specifications...
Page 44: Installing The System
If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300- 1 155). Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.
Page 45: Unpacking And Inspecting The Server
IMPORTANT: Inspect each carton for shipping damage as you unpack the server. Checking the Inventory The sales order packing slip lists all the equipment shipped from HP. Use this packing slip to verify that all the equipment has arrived. NOTE: To identify each item by part number, refer to the sales order packing slip.
Page 46: Returning Damaged Equipment
This section describes how to install components into the server that are not factory integrated. Most servers are preconfigured with all components installed prior to shipping from the HP factory. If you do not have additional components to install, you can skip this chapter and install the server.
Page 47: Replacing The Top Cover
Figure 17 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Always replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: Ensure the memory carrier assembly cover is in place. Ensure the cover release lever is in the unlocked position (Figure 17).
Page 48: Replacing The Memory Carrier Assembly Cover
Slide the memory carrier assembly cover toward the left side of the server to free it from the center of the chassis. Lift the cover off the chassis (Figure 18). Figure 18 Removing and Replacing the Memory Carrier Assembly Cover Replacing the Memory Carrier Assembly Cover To replace the memory carrier assembly cover, follow these steps: Position the cover onto the opening above the memory carrier assembly.
Page 49: Power Supply Loading Guidelines
NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The dc power to the server does not have to be off to install or replace a hot-swappable power supply.
Page 50: Removing And Replacing Hot-Swappable Disk Drive Fillers
Figure 19 Removing and Replacing a Hot-Swappable Power Supply Removing and Replacing Hot-Swappable Disk Drive Fillers There are disk drive fillers installed for all slots that do not contain a disk drive. IMPORTANT: For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive.
Page 51: Replacing A Hot-Swappable Disk Drive Filler
Figure 20 Removing and Replacing a Hot-Swappable Disk Drive Filler Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, perform the following: Orient the disk drive filler so that the release tab is on the left side of the filler, and the airflow holes are on the right side of the filler.
Page 52: Installing A Hot-Pluggable Disk Drive
TIP: When you receive an HP Integrity rx6600 server from HP, if you ever plan to add other SAS devices into the system, you should consider moving the SAS devices so they start in bay 1 going upwards instead of Bay 8 going downwards.
Page 53: Installing A Pci/Pci-X/Pcie Card
Figure 22 Disk Drive Slot IDs Installing a PCI/PCI-X/PCIe Card Figure 23 shows the PCI/PCI-X/PCIe slot identification and card divider locations. NOTE: Slots one through eight are full-length; slots nine and ten are short-length. Figure 23 PCI/PCI-X Slot Identification and Card Divider Locations Slot 1 Slot 5 Slot 9...
Page 54: Pci/Pci-X/Pcie Configurations
Slot 4 Slot 8 PCI/PCI-X/PXIe Card Dividers PCI/PCI-X/PCIe Configurations PCI/PCI-X/PCIe slots are numbered one through ten in the server (Figure 23). The following describes configuration requirements for slots one through ten on the PCI/PCI-X I/O backplane: PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O card in slot 1 and Gigabit Ethernet LAN core I/O card in slot 2.
Page 55: Offline Installation Of A Pci Card
Slots 7 and 8 are nonshared slots. The maximum speed for cards in slots 7 and 8 is PCI-X 133 MHz. Slots 9 and 10 are shared slots. These two slots are limited by bus mode or frequency-related incompatibilities. IMPORTANT: Slots 9 and 10 on the PCI/PCI-X/PCIe I/O backplane have the same configuration limitations as slots 9 and 10 on the PCI/PCI-X/ I/O backplane.
Page 56: Removing And Replacing The Memory Carrier Assembly
Insert the PCI/PCI-X/PCIe card into the empty slot and exert firm, even pressure to seat the card in the slot. CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power is reapplied to the slot. Connect all internal and external cables to the PCI/PCI-X card.
Page 57: Replacing The Memory Carrier Assembly
24). NOTE: To avoid damage to the handles, HP recommends rotating the handles inward and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles.
Page 58: Installing System Memory Dimms
Slide the memory carrier assembly into the chassis until it begins to seat into the socket located on the processor board. CAUTION: Do not apply excessive force when closing the extraction handles and seating the memory carrier assembly into the socket on the processor board. Manipulate the extraction handles with care;...
Page 59 Figure 25 Memory Carrier Assembly Figure 26 shows the memory carrier with the side cover open. Installing Additional Components...
Page 60: Memory Installation Conventions
Figure 26 Memory Carrier Assembly with Side Cover Open Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: Supported DIMM sizes and memory configurations DIMM load order DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes a 48-DIMM memory carrier, which contains one or two 24-DIMM memory boards.
Page 61: Memory Load Order
Table 23 Memory Configuration Requirements Memory Carrier Type Memory Boards Installed Minimum Memory Maximum Memory Configuration Configuration 24-DIMM memory carrier 1 X 24-DIMM memory 2 GB (one quad: four 192 GB (six quads: (configuration 1) board 512-MB DIMMs) 24x8-GB DIMMs) 48-DIMM memory carrier 2 X 24-DIMM memory 2 GB (one quad: four...
Page 62: Memory Loading Rules And Guidelines
Figure 27 48-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: Install DIMMs in quads. Ensure that all DIMMs within a quad are identical. Install quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads.
Page 63: Installing Memory
If both sides of the memory carrier contain the same capacity of memory, install the next quad in side 0. If side 0 contains more memory capacity, even though it may have less DIMMs than side 1, install the next quad in side 1. If side 1 is full, install the remaining quads in side 0.
Page 64 56). NOTE: To avoid damage to the handles, HP recommends rotating the handles inward and snapping them into place when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles.
Page 65: Removing And Replacing The Processor Board Assembly
Install the DIMMs (Figure 28). Align the DIMM with the slot located on the memory board, and align the key in the connector with the notch in the DIMM. Push on each end of the DIMM firmly and evenly until it seats into the slot. Ensure that the extraction levers are in the fully closed position.
Page 66: Removing The Processor Board Assembly
processor board is mounted onto a removable carrier tray, which is retained in the service bay by a hinged access door. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected.
Page 67: Replacing The Processor Board Assembly
Figure 29 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: Remove the processor board assembly. Align the edges of the processor board assembly with the assembly guides in the chassis. Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board.
Page 68: Processor Load Order
You can install up to four dual-core processors on the processor board. If fewer than the maximum number of dual-core processors are installed (one, two, or three in the HP Integrity rx6600 server), install them in the designated locations on the processor board.
Page 69 Remove the memory carrier assembly. See “Removing and Replacing the Memory Carrier Assembly” (page 56). NOTE: You must remove the memory carrier assembly because it attaches directly to the processor board. Remove the processor board assembly. See “Removing and Replacing the Processor Board Assembly”...
Page 70 14. Close the processor cage (Figure 30). Grasp the processor cage handle and rotate the cage closure inward toward the rear of the assembly until it is completely closed. Push the handle down until it is flush with the cage. 15.
Page 71 Figure 31 Processor Power Cable Figure 32 shows the processor socket lock/unlock mechanism and alignment post locations without a processor installed. Installing Additional Components...
Page 72 Figure 32 Processor Alignment Posts and Lock/Unlock Mechanism Figure 33 shows the processor lock/unlock mechanism location and the alignment holes with the processor installed. Installing the System...
Page 73: Installing The Server Into A Rack Or Pedestal Mount
This section provides instructions on how to install the server into a rack or pedestal mount. Installing the Server into a Rack The following information describes how to install the server into an HP rack or an approved non-HP rack.
Page 74: Non-Hp Rack
HP Products. Follow the steps in this installation guide to determine where and how to install the server into the rack. The following are additional instructions for installing the server into the rack: The cable management arm (CMA) is factory configured to mount on the left side of the server as viewed from the rear of the chassis.
Page 75: Attaching The Hook-And-Loop Strap To The Bulk Power Supply And Power Cord
the iLO 2 MP PC command, or the Power button is activated. In the off state, the power cords are not plugged in. Table 26 lists the server power states. Table 26 Power States Power States Power Cable Power Activated through the iLO 2 MP PC AC Voltage DC Voltage Plugged Into...
Page 76: Lan
Locate the appropriate receptacle on the rear of the chassis. Plug the power cord into the receptacle. IMPORTANT: If the server has one BPS, plug the power cable into the receptacle labeled PWR 1. Observe the following LEDs at two different intervals to ensure the server is in the standby power state: INTERVAL ONE After you plug the power cord into the server, the BPS flashes amber and an amber light is...
Page 77: Console Setup
2 MP is available whenever the system is connected to a power source, even if the server main power switch is turned off. NOTE: For more information on iLO 2, see the HP Integrity Integrated Lights-Out 2 Operations Guide. Extensible Firmware Interface (EFI). Provides an interface between the operating system and the firmware.
Page 78: Setup Flowchart
Activate Advanced Pack Features Activate advanced features by entering a license key. For details on Advanced Pack Features, see the HP Integrity iLO 2 Operations Guide. Setup Flowchart Use this console setup flowchart as a guide to assist in the console setup process.
Page 79: Preparation
Figure 36 Setup Flowchart Preparation There are several tasks to perform before you can configure the iLO 2 MP LAN. Determine the physical access method to select and connect cables. Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO 2 MP Access Method Before you can access the iLO 2 MP, you must first determine the correct physical connection method.
Page 80: Determining The Ilo 2 Mp Lan Configuration Method
Figure 37 Server Rear Ports iLO 2 MP RS-232 Serial Port USB 2.0 Ports VGA Port (DB-9F to DB-9F cable) (any USB device) No iLO 2 MP access; EFI only Connected to emulation iLO 2 MP LAN Port terminal device (PC, laptop, (10/100 LAN) or ASCII terminal) General Use Serial Port...
Page 81: Configuring The Ilo 2 Mp Lan Using Dhcp And Dns
Configuring the iLO 2 MP LAN Using DHCP and DNS DHCP automatically configures all DHCP-enabled servers with IP addresses, subnet masks, and gateway addresses. All HP Integrity entry class servers with the iLO 2 MP are shipped from the factory with DHCP enabled.
Page 82: Configuring The Ilo 2 Mp Lan Using Arp Ping
When DHCP is enabled, the system is vulnerable to security risks because anyone can access the iLO 2 MP until you change the default user name and password. HP strongly recommends you assign user groups and rights before proceeding. Configuring the iLO 2 MP LAN Using ARP Ping...
Page 83: Configuring The Ilo 2 Mp Lan Using The Rs-232 Serial Port
Table 31 ARP Ping Commands ARP Command Description This command assign the IP address to the iLO 2 MP MAC address. This ARP table entry maps arp -s the MAC address of the iLO 2 MP LAN interface to the static IP address designated for that interface.
Page 84: Logging In To The Ilo 2 Mp
IMPORTANT: Ensure you have a console connection through the RS-232 serial port or a network connection through the LAN to access the iLO 2 MP and use the LC command. To assign a static IP address using the LC command, follow these steps: Ensure the emulation software device is properly configured.
Page 85: Additional Setup
Main Menu Help Exit Connection See the HP Integrity iLO 2 Operations Guide for information on the iLO 2 MP menus and commands. When logging in using the local or remote RS-232 serial ports, the login prompt may not display if another user is logged in through these ports.
Page 86: Setting Up Security
HP recommends leaving at least one local account enabled as an alternate method of access. Accessing the Host Console This section provides information on the different methods of accessing the host console of an HP Integrity server. Accessing the iLO 2 MP With the Web Browser Web browser access is an embedded feature of the iLO 2 MP.
Page 87 To interact with the iLO 2 MP through the web GUI, follow these steps: Open a web browser and enter the host name or the IP address for the iLO 2 MP. Log in using your user account name and password at the login page. (Figure 38).
Page 88: Help
Remote Console (IRC), see the HP Integrity iLO 2 Operations Guide. Accessing the Host Console with the SMASH SM CLP For information on how to access the host console using the SMASH SM CLP, see the HP Integrity iLO 2 Operations Guide.
Page 89: Powering Off And Powering On The Server
Powering Off and Powering On the Server This section provides information and procedures for powering off and powering on the server. For more information, see the operating system documentation. Server Power Button Figure 40 shows the server Power button. Figure 40 Server Power Button Power States The server has three power states: Standby power...
Page 90: Powering Off The Server
Table 32 Power States Power States Power Cable Powered On with the iLO 2 MP PC AC Voltage DC Voltage Plugged into Command, or Front Panel Power Button Applied Applied Receptacle Pressed Standby power Full power NOTE: If the power restore feature is set to Always On through the iLO 2 MP PR command, the server can automatically power on to the full power state.
Page 91: Powering On The Server Manually
Global Hot Spare To flash firmware, use the mptutil command. To configure and maintain the IR functionality of the SAS controller on the HP Integrity server, use the drvcfg and cfggen EFI commands. If you are scripting multiple devices, use thecfggencommand.
Page 92: Flashing Firmware On First Controller
SAS device and the update fails, these files will not be accessible. To update firmware, follow these steps: Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP website http://www.hp.com...
Page 93: Flashing Bios And Efi Driver On The First Controller
Another way for the firmware to be flashed is done without your knowledge. When mptutil is executed, and a SAS HBA is in any state other than ready or operational, mptutil immediately performs a firmware download boot. The firmware provided by you to do the firmware download boot is immediately flashed after the firmware download boot has completed.
Page 94 Starting the DRVCFG Utility To start the drvcfg configuration utility, follow these steps: Select the EFI Shell from the console menu. Enter drvcfg -s and press Enter. Using the DRVCFG Utility The configuration utility uses several input keys (F1, F2, HOME, END, and so on) that may not be supported by all terminal emulation programs.
Page 95 Figure 41 Accessed Screens in the drvcfg Utility DRVCFG Screens Adapter List Screen The Adapter List screen displays when the configuration utility is first started. This screen displays a scrolling list of up to 256 SAS controllers in the system, and information about each of them. Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties.
Page 96 Figure 42 Adapter Properties Screen Use the arrow keys to select RAID Properties, and press Enter to view the Select New Array Type screen. To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: RAID Properties SAS Topology...
Page 97 Boot Support Specifies whether an adapter is eligible for configuration utility software control or is reserved for control by other software (Enabled BIOS & OS, Enabled BIOS Only, Enabled OS Only or Disabled). Enabled BIOS & OS - SAS controller is controlled by both the BIOS and OS driver.
Page 98 To create the array after the volume is configured, press C. The system prompts you to save changes, which creates the array. During the creation process, the utility pauses. You are then taken back to the Adapter Properties screen. The following are the descriptions for the Create New Array screen. Array Type Indicates the type of array being created.
Page 99 Wrg Type Device is not compatible for use as part of an IM array. Too Small Disk is too small to mirror existing data. Max Dsks Maximum # of disks allowed for this type of Array reached and/or Maximum # of total IM disks on a controller reached.
Page 100 provided the array is made up of 5 disks or fewer. This field is grayed out under the following conditions: The device does not meet the minimum requirements for use in an IM array. The array already has a hot spare. The array is made up of the maximum number of devices (6).
Page 101 The Manage Array screen enables you to perform the following actions: Manage Hot Spare To display a Hot Spare Management screen that has the same layout as the Create New Array screen, press Enter on Manage Hot Spare. This field is grayed out under the following conditions: The array is inactive.
Page 102: Cfggen Utility
SAS controllers. Some cfggen commands work only with SAS adaptors in the EFI environment. Starting CFGGEN Thecfggenutility is located on the HP IPF Offline Diagnostic and Utilities CD. To use cfggen, follow these steps: Insert the CD into the drive.
Page 103: Cfggen Commands
An IM array must have exactly two disks. A hot spare disk cannot be created without at least one IM volume already created. The utility does not allow adding a hot spare disk of type different from disk types in any of the volume.
Page 104: Smart Array P400, P600 And P800 Controllers
Configure the logical boot drive, and exit from ORCA. Depending on the OS, additional device drivers and management agents must be installed. See the User guide for the specific HP Smart Array Controller on the HP website at http://www.hp.com/ go/integrity-iocards-docs under the specific HP Smart Array Controller product for installation procedures.
Page 105: Connecting External Storage
361317-006 SAUPDATE Utility Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array Controller. Command line options are described below. Follow one of these two procedures to run saupdate:. If you are using saupdate from the Offline Diagnostic CD: Download the firmware and copy it to the EFI partition.
Page 106: Syntax
Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Func Description Version HP Smart Array 6400 1.92 HP Smart Array 5300 3.54 The identification information from this list is used to designate which controller is to be updated. UPDATE NOTE: The saupdate utility program file (saupdate.efi) must be located in the same file system...
Page 107: Update All
(C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Firmware Image is not suitable for HP Smart Array 5300 Controller at Seg: 1, Bus 20, Dev: 1, Func:0 After updating the firmware, cycle the power on the system and on any external JBODS connected to the Smart Array HBAs.
Page 108: Help Or
Power on the server. The server boots to EFI. The EFI Boot Manager may be used from the enhanced interface (grey background) or the legacy interface (black background). Load the HP Smart Setup media into the server DVD drive. From the EFI Boot Menu, select Internal Bootable DVD and press Enter. EBSU starts and displays the Welcome screen.
Page 109 Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 45 EBSU Main Menu In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array Controller item in the list. Press Enter to display detailed information about the device.
Page 110: Configuring The Array
The firmware update begins and proceeds automatically to completion. Configuring the Array HP provides two utilities for manually configuring an array on a Smart Array controller: ORCA, a simple ROM-based configuration utility. Array Configuration Utility (ACU), a versatile, browser-based utility that provides maximum...
Page 111: Comparing The Utilities
Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/ integrity-iocards-docs. Click the link for your HP-UX version. Support guides are listed alphabetically in the “User guide” section. Comparing the Utilities Table 35 lists the supported features and procedures for the ACU and ORCA utilities.
Page 112: Creating A Logical Drive Using Orca
ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/ integrity-iocards-docs.
Page 113: Installation Troubleshooting
Click the link for your HP-UX version. Support guides are listed alphabetically in the “User guide” section. Installation Troubleshooting This section provides basic server troubleshooting information to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping.
Page 114: Server Does Not Power On
Table 36 Server Power Button Functions (continued) Action Reaction Server Power Button Function When Server is Off Press and hold the Power button for one to three System power turns on. seconds Server Does Not Power On The server Power button on the front panel operates differently depending on how long you press and hold the button, and on what the system is doing when the button is pressed.
Page 115: Operating System Boots With Problems
Exercise the appropriate self-test features of the console software. Downloading and Installing the Latest Version of the Firmware HP makes every effort to provide you with the most current version of firmware. However, there can be instances when your firmware is not up to date.
Page 116: Downloading The Latest Version Of The Firmware
The TPM is an optional security component which enhances security capabilities for the server if it is running the HP-UX operating system. The TPM is a security chip that is unique to the server. It performs key security processes independent of other hardware components. The TPM creates and stores additional encryption keys from the root key of the system.
Page 117: Enabling The Tpm
Enter secconfig tpm on to enable the TPM. Reset the server. Boot the operating system. Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information. Back up the TPM security information. See the HP-UX operating system documentation for more information.
Page 118: Booting And Shutting Down The Operating System
SuSE Linux Enterprise Server 9 Configuring System Boot Options This section discusses the configurable server boot options on entry-class HP Integrity servers, including the boot options list and the autoboot setting for the server. The version shown is EFI Boot Manager version 2.00.
Page 119 The EFI Boot Option Maintenance Menu provides the Add a Boot Option, Delete Boot Option(s), and Change Boot Order menu items (use this method if you must add an EFI Shell entry to the boot options list). Operating system utilities for managing the boot options list include the HP-UX setboot command. NOTE: In some versions of EFI, the Boot Configuration Menu is listed as the Boot Option Maintenance Menu.
Page 120: Booting And Shutting Down Hp-Ux
NOTE: The operating system installer automatically adds an entry to the boot options list. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For more information see the setboot(1M) manpage. To add an HP-UX item to the boot options list from the EFI Shell, follow these steps:...
Page 121: Booting Hp-Ux In Standard Mode
Booting HP-UX From the EFI Boot Manager From the EFI Boot Manager menu, select an item from the boot options list to boot HP-UX. Access the EFI Boot Manager menu for the system on which you want to boot HP-UX.
Page 122: Booting Hp-Ux From The Efi Shell
AUTO file. You have 10 seconds to interrupt the automatic booting of the default boot behavior. Press any key during this 10-second period to stop the HP-UX boot process and enables you to interact with the HPUX.EFI loader.
Page 123: Booting Hp-Ux In Single-User Mode
Booting HP-UX in Single-User Mode To boot HP-UX in single-user mode, follow these steps: Access the EFI Shell environment for the system on which you want to boot HP-UX in single-user mode. a. Log in to the iLO 2 MP and enter CO to select the system console.
Page 124: Booting Hp-Ux In Lvm-Maintenance Mode
Booting HP-UX in LVM-Maintenance Mode To boot HP-UX in LVM-maintenance mode, follow these steps: Access the EFI Shell environment for the system on which you want to boot HP-UX in LVM-maintenance mode. a. Log in to the iLO 2 MP and enter CO to select the system console.
Page 125: Booting And Shutting Down Hp Openvms
NOTE: The operating system installer automatically adds an entry to the boot options list. To add an HP OpenVMS item to the boot options list from the EFI Shell, follow these steps: Access the EFI Shell environment. a. Log in to the iLO 2 MP and enter CO to access the system console.
Page 126: Booting Hp Openvms
MP, enter X at the MP Main Menu. Booting HP OpenVMS To boot HP OpenVMS on an entry class HP Integrity server, use one of the following procedures: “Booting HP OpenVMS from the EFI Boot Manager” (page 126) “Booting HP OpenVMS from the EFI Shell” (page 126)
Page 127: Shutting Down Hp Openvms
To shut down the HP OpenVMS operating system: Log in to HP OpenVMS running on the system that you want to shut down. Log in to the iLO 2 MP for the server and use the Console menu to access the system console.
Page 128: Booting And Shutting Down Microsoft Windows
Booting and Shutting Down Microsoft Windows This section describes how to boot and shut down Microsoft Windows on entry class HP Integrity servers and how to add Windows entries to the system boot options list. “Adding Microsoft Windows to the Boot Options List” (page 128) “Booting the Microsoft Windows Operating System”...
Page 129: Booting The Microsoft Windows Operating System
MP, enter X at the MP Main Menu. Booting the Microsoft Windows Operating System To boot the Windows Server 2003 operating system on an HP Integrity server, follow these steps: Access the EFI Boot Manager menu for the system on which you want to boot Windows.
Page 130: Shutting Down Windows From The Start Menu
To shut down Windows Server 2003 use one of the following methods. “Shutting Down Windows from the Start Menu” (page 130) “Shutting Down Windows from the Command Line” (page 130) Shutting Down Windows from the Start Menu Select Shut Down from the Start menu and select either Restart or Shut down from the pull-down menu.
Page 131: Booting And Shutting Down Linux
Booting and Shutting Down Linux This section covers booting and shutting down Linux on entry class HP servers. Procedures for Red Hat Enterprise Linux and SuSE Linux Enterprise Server are included in this section. To add a Linux entry to the boot options list, see “Adding Linux to the Boot Options List”...
Page 132: Booting The Red Hat Enterprise Linux Operating System
MP, enter X at the MP Main Menu. Booting the Red Hat Enterprise Linux Operating System You can boot the Red Hat Enterprise Linux operating system on HP Integrity servers using either of these methods: “Booting Red Hat Enterprise Linux from the EFI Boot Manager Menu” (page 132) “Booting Red Hat Enterprise Linux from the EFI Shell”...
Page 133: Booting The Suse Linux Enterprise Server Operating System
Booting the SuSE Linux Enterprise Server Operating System You can boot the SuSE Linux Enterprise Server 9 operating system on HP Integrity servers using either of these methods: “Selecting a SuSE Linux Enterprise Server entry from the EFI Boot Manager Menu” (page 133) “Booting SuSE Linux Enterprise Server from the EFI Shell”...
Page 134 For details, see the shutdown(8) Linux manpage. Also see the Linux manpage for the poweroff command. To shutdown Linux, follow these steps: Log in to Linux running on the system you want to shut down. Issue the shutdown command with the desired command-line options, and include the required time argument to specify when the operating system shutdown is to occur.
Page 135: Troubleshooting
5 Troubleshooting This chapter provides strategies, procedures, and tools for troubleshooting server error and fault conditions. Methodology General Troubleshooting Methodology There are multiple entry points to the troubleshooting process, dependent upon your level of troubleshooting expertise, the tools/processes/procedures which you have at your disposal, and the nature of the system fault or failure.
Page 136: Recommended Troubleshooting Methodology
ESC-( . If the LEDs and SEL do not give you enough information for you to identify the problem you are experiencing, HP also provides diagnostic tools with each operating system. See “Troubleshooting Tools” (page 142) for information.
Page 137: Basic And Advanced Troubleshooting Tables
38, the Unit Identifier (UID)/Locator LED has not been included, because it is not used directly for troubleshooting rx6600 servers. However, indirectly, it can provide useful system information; for example, when it is blue, this is an indication that the BMC is working.
Page 138 Table 38 Front Panel LED States (continued) System Health Internal Health External Health System Power Basic Entry Class Troubleshooting Table Step Number FLASHING Off or Steady FLASHING Steady Green 2b/2c in Table 39 AMBER AMBER OR RED Green FLASHING AMBER Steady Green Steady Green 8b in...
Page 139 Table 39 Basic Entry Class Troubleshooting (continued) Step Condition Action Front panel System Health A fatal fault has been detected and logged after server powers on (System LED is Flashing Red and Health is Flashing Red, Internal Health is Off/Steady Green, External Health External Health LED is is Flashing Amber, and Power is Steady Green).
Page 140 Table 39 Basic Entry Class Troubleshooting (continued) Step Condition Action Cannot see EFI prompt on Nothing may be logged for this condition (System Health is Off, Internal Health system console. is Steady Green, External Health is Steady Green, and Power is Steady Green). Front panel LEDs indicate that the server is either booting or running the OS.
Page 141 From the web GUI, Reset through INIT or TOC signal from the Power & Reset menu on the Virtual Devices tab. For more information see the HP Integrity iLO 2 Operations Guide. b. Use a tool (such as a ACX- 1 0 Torx screwdriver or appropriately size allen wrench) to depress the INIT button on the front panel to start system initialization.
Page 142: Troubleshooting Tools
Troubleshooting Tools LEDs Front Panel The front panel of the system contains the Power Button/System Power LED, Internal and External Health LEDs, System Health LED, Locator Switch/LED, and an INIT button. This server uses flashing states (for example, flashing amber or red) on these LEDs to indicate a warning or an error. There are a total of three buttons, arranged horizontally, with the UID button and the Power button each having an integrated LED.
Page 143: Internal Health Led (Ihled)
System Health LED (SHLED) This LED is used: To carry forward the ATTENTION functionality of legacy Integrity and HP 9000 front panel designs To give an indication of whether the system is up or down. External and internal health LEDs do not indicate if the system is booted.
Page 144: Locator Switch/Led (Unit Identifier Or Uid)
This LED indicates the overall health state of the system, including the state of system firmware and the OS. If the LED is Amber or Red, the system needs attention, and the event logs should be examined for details of the problem. Table 45 describes the System Health LED states.
Page 145: Customer Replaceable Unit Health Leds
Figure 50 Diagnostic Panel LEDs Table 47 lists the diagnostic panel LED states. Table 47 Diagnostics Panel LED States LED Color Flash Rate Definition LED Off CRU health is assumed good. Amber Steady CRU health last known to be bad. Customer Replaceable Unit Health LEDs In addition to the front panel diagnostic LEDs, customer replaceable units (CRUs) provide additional diagnostic capability with LEDs, whose order or layout is product dependent.
Page 146: Online Diagnostics/Exercisers
On HP-UX systems, the legacy tools within OnlineDiag will continue to be supported. The online support tools, on the HP-UX 1 1.23 and greater operating systems, include the Support Tool Manager (STM) tools, and the additional Web-Based Enterprise Management (WBEM) features added by SysFaultMgmt.
Page 147: Linux Online Support Tools
Table 48 Online Support Tools List (continued) Functional Area Information Verify Exercise Diagnose Expert Add-On Network I/O Cards Add-On Mass Storage I/O Cards Linux Online Support Tools Online support tools are provided through Insight Manager (IM7) on Linux hosted systems. The exact coverage of these tools is the same as for the current IA-32 implementation.
Page 148: Fault Management Overview
To ensure that tools are available to repair or recover from the fault. HP-UX Fault Management Proactive fault prediction and notification is provided on HP-UX by SysFaultMgmt WBEM indication providers, as well as by the Event Management System (EMS). The Event Management Service and WBEM provide frameworks for monitoring and reporting events.
Page 149: Errors And Reading Error Logs
Events are created by firmware or OS code, and are sent over the PDH bus to the BMC for storage in either or both of the SEL and FP logs (HP-UX shows an I/O path for the BMC). The iLO 2 MP can display event logs: SEL events are sent over the IPMB, between the BMC and the iLO 2 MP.
Page 150: System Event Log (Sel) Review
Press sl to display the status logs. The status logs consist of: System Event Forward Progress Current Boot Previous Boot Live Events Clear SEL/FPL Logs System Event Log (SEL) Review Access the main menu under the iLO 2 MP’s command prompt (entering cm brings you to the command menu).
Page 151: Supported Configurations
Set up alert filter options on this buffer? (Y/[N]) Log Name Entries % Full Latest Entry ------------------------------------------------------------------- E - System Event 47 % 18 Feb 2003 09:38:10 Event Log Navigation Help: View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
Page 152: System Block Diagram
System Block Diagram The following is a system block diagram, showing the major server functional components and their interconnections: Figure 51 Server System with PCI/PCI-X I/O Backplane Block Diagram 152 Troubleshooting...
Page 153 Figure 52 Server System with PCI/PCI-X/PCIe I/O Backplane Block Diagram There are two types of CRUs in the server: Externally accessible CRUs (eCRUs) Internally accessible CRUs (iCRUs) In the following two lists, asterisks identify those CRUs identifiable by Diagnostic Panel LEDs when they are faulty or have failed.
Page 154: System Build-Up Troubleshooting Procedure
Memory extender and DIMMs FP and Diagnostic LED board HBAs (optional) I/O VRM Cooling Fans (1-3) Midplane board Interconnect board System Build-Up Troubleshooting Procedure Use this procedure only when the system powers on and remains powered on but does not enter into or pass POST or does not boot to EFI menu.
Page 155: Cpu/Memory/Sba
0006-Front Panel 0128-DIMM0A 0136-DIMM0B 0144-DIMM0C 0160-DIMM1A 0168-DIMM1 0176-DIMM1C 0184-DIMM1D 0000-Motherboard If you do not see all of the above CRU IDs, concentrate on the missing CRU IDs. You should eventually end up with the following Alert (IPMI) event for this action as read from the SEL: If you do show the Alert level 5 “Missing CRU device - CPU 0 PIROM”, continue to the next step.
Page 156: Troubleshooting The Cpu
Each server supports from one to four IPF processor modules. Each processor module contains two individual CPU cores. This results in up to eight physical CPUs installed in rx6600 servers. Furthermore, unlike previous IPF processor modules, each physical CPU core contains logic to support two physical threads.
Page 157 Table 51 Processor Events That Light Diagnostic Panel LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LEDs Processors Type E0h, 5824d:26d PFM_CORR_ERROR_MEM Too many Threshold exceeded corrected errors Agent for cache errors from detected by processor corrected platform by zx2 Processors Type 02h, 02h:07h:03h Voltage on FRU is...
Page 158: Troubleshooting Memory
Table 52 Processor Events That May Light Diagnostic Panel LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LED(s) rendezvous failure Processors Type E0h, 67d:26d BOOT_MONARCH_TIMEOUT The logical monarch CPU (thread) has timed out Processors Type E0h, 57d:26d BOOT_INCOMPATIBLE_SLAVE A logical slave CPU (thread) is incompatible...
Page 159: Memory Subsystem Behaviors
For configuration style errors, for example, no memory DIMMs installed in rank 0 of side 0, follow the HP policy of lighting all of the CRU LEDs on the diagnostic LED panel for all of the DIMMs that are missing.
Page 160: Troubleshooting Sba
Table 54 lists the memory subsystem evens that may light the diagnostic panel LEDs. Table 54 Memory Subsystem Events That May Light Diagnostic Panel LEDs Diagnostic Sample IPMI Events Cause Source Notes LEDs Processor Type E0h, 189d:26d Unable to clear the Carrier MEM_ERR_LOG_FAILED_TO_CLEAR platform error logs in...
Page 161: Power Subsystem (Bps And I/O Vrm)
Lower Bus Adapter (LBA) chips. Each LBA chip interfaces with the SBA in the zx2 chip through one or multiple rope interfaces, as follows: One LBA chip uses a single rope interface (used by core I/O) to support a single 32-bit PCI slot running at 33 MHz;...
Page 162: Power Supply Power Led
If the OS is up, pressing the Power button for less than four seconds results in a graceful shutdown of the operating system and a subsequent removal of system power. Pressing the Power button for greater than four seconds results in a hard shutdown (system power removed). While the server is booting (before the system has passed EFI_EXIT_BOOT_SERVICES), the BMC will power the server off immediately on a button press, since there is no concept of soft shutdown in this state.
Page 163: Cooling Subsystem
Table 57 I/O Power Events That Light Diagnostic Panel LEDs Diagnostic Sample IPMI Events Cause Source Notes LEDs I/O Power Type 02h, 02h:07h:03h Voltage A voltage on VOLTAGE_DEGRADES_TO_NON_RECOVERABLE on CRU the I/O power i n adequat e assembly is out of range (likely too low) Cooling Subsystem...
Page 164: Customer Messaging Policy
Some diagnostic messages are reported for high level I/O subsystem errors; all fatal I/O subsystem errors cause global MCAs. NOTE: HP-UX provides its own path with the physical Rope # of the suspect I/O subsystem FRU. Use Table 61: “PCI/PCI-X Slot-Rope-ACPI Paths” (page 165), to determine the physical PCI slot number.
Page 165 Table 60 I/O Card Events That May Light Diagnostic Panel LEDs (continued) Diagnostic Sample IPMI Events Cause Source Notes LEDs I/O Card Type E0h, 147d:26d PCI slot’s standby Either a card / slot IO_SLOT_STANDBY_POWER_ERROR power failed problem. Reseat card first. I/O Card Type E0h, 131d:26d PCI-X hot-plug controller...
Page 166 Table 61 PCI/PCI-X Slot-Rope-ACPI Paths (continued) Physical Slot # Physical Rope # OLARD Logical ACPI Path Acpi(HWP0002,PNP0A03,400)/Pci(2 | 0) Fast core LAN at 66 MHz. Acpi(HWP0002,PNP0A03,400)/Pci(2 | 1) 12, 13, 14 & Acpi(HWP0002,PNP0A03,700)/Pci(1 | 0) Public, single at 266 MHz. 4, 5, 6 &...
Page 167: Management Subsystem (Ilo 2 Mp/Bmc)
July 1, 2008, repair and replace should be performed with version 1.1 I/O backplane. The device paths for version 1.1 are as follows. Function Associated Location as Viewed from Slot with Path Rear of Chassis HP-UX Device Path EFI Device Path I/O PCIe x8 3rd from left 0/6/0/0/0/0/1/0/0 Acpi(HPQ0002,PNP0A08,600)/Pci(0| 0)/Pci(0|0)/Pci(1|0)/Pci(0|*)
Page 168: Manageability Status Led
If the activity LED stays illuminated steady green on any disk drives (after the drive spins up), the drive cage may not be correctly installed. Check installation as follows: Turn off the HP server power switch and unplug the AC power cords and any cables. Verify that the SAS interface is correctly installed.
Page 169: Lan Leds
Reinstall the disk drive. Restart the HP server to determine whether the LED now becomes illuminated during the boot. If not, contact your reseller. To check the SCSI drives, use the EFI Shell info io command. LAN LEDs There are LAN LEDs on the rear bulkhead of LAN HBA in PCI-X slot 2 with 1 core I/O SAS card installed.
Page 170: Firmware
Table 67 Normal Boot Process LED States Step System Internal External Power Diagnostic Normal Power-Up Through OS Health Health Health Panel Boot No AC power to the system. Steady System is shut down, but AC Amber power and standby power is active.
Page 171: Identifying And Troubleshooting Firmware Problems
PC to control server operations locally. HP-UX alternatively uses the iLO 2 MP LAN connection over a private network to control server operations locally using telnet or SSH, and remotely over a public network through the web GUI.
Page 172: Troubleshooting Tips
For information on contacting the HP Support Center (HPSC) near you, go to http://www.hp.com/ go/hpsc. Online Support To contact HP Customer Support online, see Worldwide Limited Warranty and Technical Support Guide or visit us at http://www.hp.com/go/bizsupport. On our web page, enter the server model number (rx6600) and search the field. 172 Troubleshooting...
Page 173: Phone Support
The latest drivers and utilities Additional documentation Phone Support To contact HP customer support by phone, go to the HP Support Center (HPSC) near you, go to http://www.hp.com/go/hpsc. Local phone numbers are listed in your native language for help. Information to Collect Before you Contact Support...
Page 174: Removing And Replacing Server Components
If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300- 1 155). Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.
Page 175: Component Classification
Component Classification The server components are classified into three major categories: Hot-swappable Hot-pluggable Cold-swappable A brief explanation of each category and the classifications for the server components follow. Hot-Swappable Components A component is defined as hot-swappable if you can remove it from the chassis while the server remains operational.
Page 176: Accessing A Rack-Installed Server
The following procedure explains how to gain access to a server that is installed in an approved rack. For rack installation instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. You can access this document at: http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/ information_library.html WARNING! Ensure that all antitip features are employed (front and rear antitip feet installed;...
Page 177: Inserting The Server Into The Rack
Figure 53 Rack Screw Location Inserting the Server into the Rack To insert the server into the rack, follow these steps: Press the rail clips on both sides of the server inward. Push the server into the rack until it stops. Accessing a Pedestal-Installed Server Follow these steps to access the internal components in a pedestal mounted server.
Page 178: Removing And Replacing The Top Cover
When the top cover is open or removed, the chassis fan units increase to high speed to assist cooling. When the top cover is replaced at the end of the operation, the chassis fan units return to normal speed. HP recommends replacing the top cover within 15 seconds. Removing the Top Cover To remove the top cover, follow these steps: If rack installed, fully extend the server out from the rack.
Page 179: Replacing The Top Cover
Figure 55 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: Ensure the cover release lever is in the open position (Figure 55).
Page 180: Replacing The Memory Carrier Assembly Cover
If rack installed, slide the server out from the rack until it stops. See “Extending the Server from the Rack” (page 176). NOTE: You do not need to extend the server completely out of the rack to remove the memory carrier assembly cover.
Page 181: Removing An Internal Hot-Swappable Chassis Fan Unit
fans located at the rear of the chassis. You can replace the hot-swappable fans using the procedures in this section when system power is on or off. CAUTION: Observe all ESD safety precautions before removing or replacing a fan unit. Failure to follow ESD safety precautions can result in damage to the server.
Page 182: Replacing An Internal Hot-Swappable Chassis Fan Unit
Replacing an Internal Hot-Swappable Chassis Fan Unit Use the following procedures to remove and replace an internal hot-swappable chassis fan unit. CAUTION: To prevent server components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in an automatic server shut down in two minutes to prevent an overtemperature condition.
Page 183 Figure 58 Fan Unit Release Button (External) Figure 59 shows the fan and fan housing after the housing is pulled out of the chassis. Removing and Replacing a Hot-Swappable Chassis Fan Unit 183...
Page 184: Replacing A Rear External Hot-Swappable Chassis Fan Unit
Figure 59 Removing and Replacing a Rear External Fan Unit Replacing a Rear External Hot-Swappable Chassis Fan Unit To replace a rear external hot-swappable chassis fan unit, follow these steps: NOTE: The fan unit is keyed to fit into the fan housing in one orientation only. Push the fan unit firmly into the fan housing until it is flush with the top of the fan housing.
Page 185: Power Supply Loading Guidelines
NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The dc power to the server does not have to be off to install or replace a hot-swappable power supply.
Page 186: Replacing A Hot-Swappable Power Supply
Figure 60 Removing and Replacing a Hot-Swappable Power Supply Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: Remove the metal filler panel if required. Support the new power supply with both hands, and slide it into the empty slot until it clicks into place (Figure 60).
Page 187: Removing A Hot-Swappable Disk Drive Filler
Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: Squeeze the tabs on the front of the filler to release it from the slot in the drive bay. Pull gently until the filler slides out of the chassis. Figure 61 Removing and Replacing a Hot-Swappable Disk Drive Filler Replacing a Hot-Swappable Disk Drive Filler To replace a hot-swappable disk drive filler, follow these steps:...
Page 188: Removing And Replacing A Hot-Pluggable Disk Drive
Removing and Replacing a Hot-Pluggable Disk Drive There are 16 hot-pluggable disk drives located in the front of the server. You can replace the hot-pluggable disk drives using the procedures in this section when server power is on or off. CAUTION: A hot-pluggable device may require interaction with the operating system before you can safely remove it from or install it into the server.
Page 189: Disk Drive Load Order
Figure 62 Removing and Replacing a Hot-Pluggable Disk Drive Figure 63 Disk Drive Slot IDs Disk Drive Load Order Disk drives are factory loaded in the following order: 1st drive load in Bay 8 2nd drive load in Bay 7 3rd drive load in bay 6 Removing and Replacing a Hot-Pluggable Disk Drive 189...
Page 190: Replacing A Hot-Pluggable Disk Drive
9 to 16. TIP: When you receive an HP Integrity rx6600 server from HP, if you ever plan to add other SAS devices into the system, you should consider moving the SAS devices so they start in bay 1 going upwards instead of Bay 8 going downwards.
Page 191: Removing And Replacing Pci/Pci-X/Pcie Card Dividers
Removing and Replacing PCI/PCI-X/PCIe Card Dividers PCI/PCI-X/PCIe card dividers are located on the I/O board assembly, between the PCI/PCI-X/PCIe cards. Eight dividers provide short circuit protection to the hot-pluggable PCI/PCI-X/PCIe cards by preventing inadvertent contact between cards during the replacement, addition, or removal of a card.
Page 192: Replacing A Pci/Pci-X/Pcie Card Divider
Figure 64 PCI/PCI-X/PCIe Card Divider Replacing a PCI/PCI-X/PCIe Card Divider To replace a PCI/PCI-X/PCIe card divider, follow these steps: Insert the PCI/PCI-X/PCIe card divider locking tabs into the slots on the I/O board assembly. Push down firmly to seat the card divider into the slots on the I/O board assembly. Replace the top cover.
Page 193 CAUTION: If you are performing OLR on HP-UX 1 1i version 1 (and later), the card you install must be exactly the same as the card you replace. This is also known as like-for-like replacement.
Page 194: Pci/Pci-X/Pcie Configurations
PCI/PCI-X/PCIe Configurations PCI/PCI-X/PCIe slots are numbered from one through ten in the server (Figure 65). The following describes configuration requirements for slots 1 through 10 on the PCI/PCI-X/ I/O backplane: PCI-X slots 1 and 2 are reserved for use by the core I/O cards SAS core I/O cards and the Gigabit Ethernet LAN core I/O card.
Page 195: Pci/Pci-X/Pcie Card Path Logging
Table 71 (page 196) describes the PCI/PCI-X/PCIe I/O paths for the server. Table 70 PCI/PCI-X I/O Paths Slot Function with Path Location (as viewed from HP-UX EFI Device Path rear of chassis) Device Path SAS core I/O card Left-most slot (private;...
Page 196 Acpi(HWP0002,0)/Pci(2 *) (private) Core I/O VGA Right-most special slot 0/0/4/* Acpi(HWP0002,0)/Pci(4 *) (optional) (private) Table 71 PCI/PCI-X/PCIe I/O Paths Slot Function Location HP-UX Device Path EFI Device Path Associated with Path viewed from rear of chassis SAS core Left-most 0/4/1/* Acpi(HWP0002,PNP0A03,400)/Pci(1|*)
Page 197 Table 71 PCI/PCI-X/PCIe I/O Paths (continued) Slot Function Location HP-UX Device Path EFI Device Path Associated with Path viewed from rear of chassis Optional SAS core I/O card I/O PCIe 5th from 0/7/0/0/0/* Acpi(HPQ0002,PNP0A08,700)/Pci(0|0)/Pci(0|*) left I/O PCIe 6th from 0/3/0/0/0/*...
Page 198: Online Addition (Ola)
July 1, 2008, repair and replace should be performed with version 1.1 I/O backplane. The device paths for version 1.1 are as follows. Function Associated Location as Viewed from Slot with Path Rear of Chassis HP-UX Device Path EFI Device Path I/O PCIe x8 3rd from left 0/6/0/0/0/0/1/0/0 Acpi(HPQ0002,PNP0A08,600)/Pci(0| 0)/Pci(0|0)/Pci(1|0)/Pci(0|*)
Page 199: Online Replacement (Olr)
179). Online Replacement (OLR) CAUTION: For HP-UX 1 1i version 1 (and later), you can only replace an existing card with a like card. To remove and replace a PCI/PCI-X/PCIe card into a populated slot, follow these steps: If rack installed, slide the server completely out from the rack. See “Extending the Server from...
Page 200: Removing A Pci/Pci-X/Pcie Card Offline
13. Activate the PCI/PCI-X/PCIe card and slot. Press the red Attention button located on the MRL of the appropriate slot, and the power LED starts to blink. Wait until the power LED goes from blinking to steady on. NOTE: After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again.
Page 201: Removing And Replacing The Dvd Drive
If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). Remove the top cover from the chassis. See “Removing the Top Cover” (page 178). Select an empty slot that is appropriate for the card you are installing. For more information “PCI/PCI-X/PCIe Configurations”...
Page 202: Replacing The Dvd Drive
Figure 66 DVD Drive Removal and Replacement Replacing the DVD Drive To replace a DVD drive, follow these steps: Insert the DVD drive, and push it straight into the drive bay until it clicks into place (Figure 66). Reconnect the power cables and power on the server. See “Powering On the Server”...
Page 203: Removing The Memory Carrier Assembly
67). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier assembly, press the button to release the extraction handles.
Page 204: Replacing The Memory Carrier Assembly
Figure 67 Removing and Replacing the Memory Carrier Assembly Replacing the Memory Carrier Assembly CAUTION: Ensure the processor board assembly is fully seated before you replace the memory carrier assembly. The processor board assembly access door must be flush with the front bezel. To replace the memory carrier assembly, follow these steps: Ensure that the extraction handles are positioned in the outward, unlocked position.
Page 205: Removing And Replacing System Memory
203). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier assembly, press the button to release the extraction handles.
Page 206 Release the DIMM from the slot. Identify the DIMM you want to remove on the memory board. Push the appropriate extraction levers found on either side of the DIMM slot outward to the open position (Figure 71). Remove the DIMM from the slot. Figure 68 shows the memory carrier assembly removed from the chassis.
Page 207: Memory Installation Conventions
Figure 69 Memory Carrier Assembly with Side Cover Open Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: Supported DIMM sizes and memory configurations DIMM load order DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes a 48-DIMM memory carrier which contains one or two 24-DIMM memory boards.
Page 208: Memory Load Order
Table 73 Memory Configuration Requirements Memory Carrier Type Memory Boards Installed Minimum Memory Maximum Memory Configuration Configuration 24-DIMM memory carrier 1 X 24-DIMM memory 2 GB (one quad: four 512 192-GB (six quads: (configuration 1) board 24x8-GB DIMMs) 48-DIMM memory carrier 2 X 24-DIMM memory 2 GB (one quad: four 512 384 GB (12 quads:...
Page 209: Memory Loading Rules And Guidelines
Figure 70 48-DIMM Memory Carrier Board Slot IDs Memory Loading Rules and Guidelines Use the following rules and guidelines when installing memory: Install DIMMs in quads. Ensure all DIMMs within a quad are identical. Install quads in order of capacity from largest to smallest. For example, install all 2 GB quads before 1 GB or smaller quads, and install all 1 GB quads before 512 MB quads.
Page 210: Installing Memory
If both sides of the memory carrier contain the same capacity of memory, install the next quad in side 0. If side 0 contains more memory capacity than side 1, install the next quad in side If side 1 is full, install the remaining quads in side 0. Table 74 shows several examples of proper memory carrier loading order.
Page 211 203). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them the locked position when servicing the system DIMMs or any time the carrier is out of the chassis. Before replacing the memory carrier, press the button to release the extraction handles.
Page 212: Removing And Replacing The Front Bezel
Install the DIMM (Figure 71). Align the DIMM with the correct slot on the memory board, and align the key in the connector with the notch in the DIMM. Firmly and evenly push on each end of the DIMM until it seats into the slot. Ensure the extraction levers are in the locked position.
Page 213: Removing The Front Bezel
NOTE: The procedures in this section refer to the upper portion of the front bezel; the lower portion of the front bezel is the processor access door. Removing the Front Bezel To remove the front bezel, follow these steps: Power off the server and disconnect the power cables. See “Powering Off the Server”...
Page 214: Removing And Replacing The Processor Board Assembly
Slide the processor board assembly into the chassis until it begins to seat into the socket located on the midplane board. Push the processor board access door upward until it locks into position. 10. Replace the memory carrier assembly. See “Replacing the Memory Carrier Assembly”...
Page 215: Replacing The Processor Board Assembly
Grasp the handholds on the assembly carrier tray with both hands and carefully slide the assembly out of the chassis (Figure 72). Figure 72 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: Align the edges of the processor board assembly with the assembly guides in the chassis.
Page 216: Removing And Replacing A Dual-Core Processor
You can install up to four dual-core processors on the processor board. If fewer than the maximum number of dual-core processors are installed (one, two, or three in the HP Integrity rx6600 server), install them in the designated locations on the processor board.
Page 217: Required Tools
Required Tools To install and remove processors, use the processor install tool fastened to the processor board. Removing a Dual-Core Processor To remove a dual-core processor, follow these steps: Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90).
Page 218 Open the processor cage (Figure 73). Grasp the processor cage handle, and apply adequate force to rotate the handle upward. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops. IMPORTANT: Ensure the processors are entirely exposed and can clear the cage closure for removal.
Page 219 Figure 74 Processor Power Cable Figure 75 shows the processor socket lock and unlock mechanism and alignment post locations: Removing and Replacing a Dual-Core Processor...
Page 220 Figure 75 Processor Alignment Posts and Lock/Unlock Mechanism Figure 76 shows the processor lock and unlock mechanism location and the alignment holes with the processor installed: 220 Removing and Replacing Server Components...
Page 221: Installing A Dual-Core Processor
Figure 76 Processor Alignment Holes and Lock/Unlock Mechanism Installing a Dual-Core Processor To install a dual-core processor, follow these steps: NOTE: Prior to installing a dual-core processor into the server, read the following instructions carefully and see the figures in this chapter for a complete understanding of this process. Power off the server and disconnect the power cables.
Page 222 Remove the processor board assembly. See “Removing the Processor Board Assembly” (page 214). Open the processor cage (Figure 73). Grasp the processor cage handle, and apply adequate force to rotate the handle upward. Use the handle to rotate the cage closure approximately 90 degrees toward the front of the assembly until it stops.
Page 223: Removing And Replacing The I/O Board Assembly
Board”, to determine if there is a TPM on the I/O board assembly. If so, record the TPM settings to transfer to the replacement I/O board assembly. See the HP-UX operating system documentation for instructions. Power off the server and disconnect the power cables. See “Powering Off the Server”...
Page 224 If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack” (page 176). Remove the top cover. See “Removing the Top Cover” (page 178). Disconnect the internal USB cable from the connector on the core I/O board. Disconnect the SAS cables attached to the SAS core I/O card in PCI slot 1.
Page 225: Replacing The I/O Board Assembly
Figure 77 I/O Board Assembly Removal and Replacement Replacing the I/O Board Assembly IMPORTANT: Ensure that the I/O board extraction handles are in the outward, unlocked position to engage the assembly correctly with the midplane board socket. NOTE: The I/O board assembly is large. Use care when sliding it into the server chassis. To replace the I/O board assembly, follow these steps: Transfer the following components from the removed I/O board assembly to the replacement I/O board assembly in the following order:...
Page 226 “Removing and Replacing the Trusted Platform Module” (page 230). 15. Restore the TPM settings. See the HP-UX operating system documentation for instructions. 16. Verify the system board replacement and operation using either the iLO 2 MP commands or the EFI commands.
Page 227: Removing And Replacing The System Battery
Using a nonconductive tool small enough to fit into the battery slot as leverage, gently remove the battery from the holder from the end marked “---“. NOTE: HP recommends using ESD safe, non-conductive tweezers or a similar tool. Removing and Replacing the System Battery 227...
Page 228: Replacing The System Battery
Figure 78 Battery Location on I/O Board Core I/O Board Slot System Battery I/O VRM Replacing the System Battery CAUTION: You must remove the I/O board assembly to service the system battery. The removal and replacement of the I/O board assembly occurs through the rear of the rack for rack-installed servers.
Page 229: Removing And Replacing The I/O Voltage Regulator Module
Replace the I/O board assembly. See “Replacing the I/O Board Assembly” (page 225). Reconnect the power cables and power on the server. See “Powering On the Server” (page 90). Reset the server date and time using the EFI date and time commands. Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O board assembly that regulates voltage for all I/O operations.
Page 230: Replacing The I/O Vrm
The Trusted Platform Module (TPM) is an optional security component which enhances security capabilities for the server if it is running the HP-UX operating system. The TPM is a security chip that is unique to the server. It performs key security processes independent of other hardware components.
Page 231: Removing The Tpm
Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. IMPORTANT: You must run the supported version of the HP-UX operating system to utilize the TPM security component. Removing the TPM To remove the TPM, follow these steps: Back up the current TPM settings.
Page 232: Replacing The Tpm
Enter secconfig to display a list of configurable security settings. Enter secconfig tpm on to enable the TPM. Reset the server. Boot the operating system. See “Booting and Shutting Down HP-UX” (page 120). 232 Removing and Replacing Server Components...
Page 233: Removing And Replacing The Core I/O Board
Restore the former TPM settings to the new TPM. See the HP-UX operating system documentation for more information. 10. Back up the TPM security information. See the HP-UX operating system documentation for more information. Removing and Replacing the Core I/O Board...
Page 234: Replacing The Core I/O Board
Remove the top cover. See “Removing the Top Cover” (page 178). Disconnect the internal USB cable attached to the core I/O board. Remove the slotted T15 screw that attaches the card bulkhead to the chassis; use a T15 screwdriver to turn the screw counterclockwise until it is free from the chassis. CAUTION: Do not rock the board side to side during removal, or you can damage the slot pins.
Page 235: Replacing The Core I/O Board Battery
IMPORTANT: Before removing the system battery, record all boot and LAN configuration settings. (Find the settings using the INFO ALL EFI command.) You must reset these values after replacing the battery. To remove the core I/O board battery, follow these steps: Power off the server and disconnect the power cables.
Page 236: Removing And Replacing The Sas Core I/O Card
Restore the iLO 2 MP configuration settings using the server console. For additional information about using the iLO 2 MP, see the HP Integrity iLO 2 Operations Guide. Removing and Replacing the SAS Core I/O Card The SAS core I/O card connects to the SAS disk backplane and controls internal data storage operations for the server.
Page 237: Replacing The Sas Core I/O Card
Remove the top cover. See “Removing the Top Cover” (page 178). CAUTION: When disconnecting the SAS cables, note the labeling on the cables. Both cables and sockets are clearly marked with the correct channel. When reconnecting these cables, match each cable with the appropriate socket on the SAS core I/O card. If the cables are mismatched, the server will not reboot.
Page 238: Removing The Lan Core I/O Card
Table 76 (page 236) lists the LAN core I/O card location based on the number of installed SAS core I/O cards. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected.
Page 239: Removing The Display Board
The display board attaches to an interconnect board that functions as a link between the midplane board and the display board. The display board contains the power switch and the following status LEDs: Power LED System health LED Internal health LED External health LED Locator LED For more detailed information about front panel LED behavior, see...
Page 240 NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board removal procedure. 12. Tilt the board toward the front of the chassis, and lift it out at an angle. 13.
Page 241: Replacing The Display Board
Figure 83 Display Board Removal and Replacement Replacing the Display Board To replace the display board, follow these steps: NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures. Remove the diagnostic panel light guide protective cover from the replacement display board.
Page 242: Removing And Replacing The Sas Backplane Board
Replace the top two right-side bezel screws. Replace the DVD drive. See “Replacing the DVD Drive” (page 202). 10. Reconnect the USB cable into the connector on the display board. 1 1. Replace the air baffle. 12. Replace the top cover. See “Replacing the Top Cover”...
Page 243: Removing The Sas Backplane Board
Removing the SAS Backplane Board To remove the SAS backplane board, follow these steps: Power off the server and disconnect the power cables. See “Powering Off the Server” (page 90). If rack installed, slide the server completely out from the rack. See “Extending the Server from the Rack”...
Page 244: Replacing The Sas Backplane Board
Figure 84 SAS Backplane Board Removal and Replacement Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: Hold the SAS backplane board by the sheet metal bracket and guide it toward the front of the chassis until the four keyway slots on the board seat onto the locking studs. Push the board to the right to plug it into the socket on the interconnect board.
Page 245: Removing And Replacing The Interconnect Board
Removing and Replacing the Interconnect Board The interconnect board attaches the midplane board to the display board and the SAS backplane board. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an AC power source is connected.
Page 246: Replacing The Interconnect Board
Figure 85 Interconnect Board Removal and Replacement Replacing the Interconnect Board To replace the interconnect board, follow these steps: CAUTION: Handle the interconnect board carefully, or you can damage the plastic insulator material on the back of the board. NOTE: Use the guide posts located on the chassis and keyways located on the interconnect board to help you with the interconnect board removal and replacement procedures.
Page 247: Removing And Replacing The Midplane Board
You are now in SERVICE mode. Use the sysset command to verify that all values are set: Shell> sysset System Information: Manufacturer: hp Product Name: server rx6600 Product Number: AB464A Secondary Product Number is Identical Serial number: SGH43442VB Secondary Serial Number is Identical...
Page 248 Remove the memory carrier assembly. See “Removing the Memory Carrier Assembly” (page 203). Remove the processor board assembly. See “Removing the Processor Board Assembly” (page 214). Unplug the USB cable from the connector on the display board. Remove the DVD drive. See “Removing the DVD Drive”...
Page 249 22. Use a Torx 10 screwdriver to remove the four Torx screws attaching the midplane board to the sheet metal bracket through the rear of the chassis (Figure 87). Figure 87 Midplane Board Screw Location (Front of Chassis) 23. Grasp the top edge of the midplane board and lift straight up to release it from the guide pins on the chassis;...
Page 250: Replacing The Midplane Board
Figure 88 Midplane Board Replacing the Midplane Board To replace the midplane board, perform these steps: Place the midplane board onto the guide pins on the chassis wall. Push straight down until it seats onto the locking studs. Use a Torx 10 screwdriver to replace and tighten the four Torx screws attaching the midplane board to the sheet metal bracket through the rear of the chassis (Figure 86 Swing the hinged CPU panel up to expose the midplane screw holes.
Page 251 10. Replace the upper SAS backplane board. See “Replacing the SAS Backplane Board” (page 244). CAUTION: When reconnecting the SAS cables, note the labeling on the channel cables. Both cables and sockets are clearly marked with the correct channel. Match each cable with the appropriate socket on the SAS core I/O card.
Page 252: A Customer Replaceable Units Information
HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
Page 253: Parts List
Parts List Table 79 lists the field replaceable units of the HP Integrity rx6600 server. IMPORTANT: The list of part numbers is current and correct as of the publication of the document. Part numbers change often. Check the HP Partsurfer website, http://partsurfer.hp.com/search.aspx, to ensure you have the latest part numbers associated with this server.
Page 254 Table 79 Parts List (continued) Manufacturing Part Number Description Replacement Exchange Customer Part Number Part Number Self Repair 012764-004 256 Cache module (P400) 405836-001 408658-001 Battery cable assembly, 1 1.5" 409124-001 381573-001 Battery, BBWC, NiMH, 3.6-V 398648-001 (P400 & P800) 381572-001 PCIe SAS RAID controller able to 398657-001...
Page 255 234556-001 System battery (located on the 234556-001 I/O board) (CR2032) 234556-001 iLO/MP Battery (located on the 234556-001 Core I/O board) (CR2032) AB464-3401F rx6600 memory carrier plastic AB464-3401F cover (24/48 DIMM) 8710-2446 2.5mm Hex 8710-2446 376383-002 HDD filler panel 376383-002 AB464-2132A...
Page 256 IMPORTANT: The new version of the PCI/PCI-X/PCIe backplane (version 1.1) shipped on July 1, 2008. For existing servers, repair and replace should continue to be performed with the version 1 I/O backplane. For servers shipped as of July 1, 2008, repair and replace should be performed with version 1.1 I/O backplane. 256 Customer Replaceable Units Information...
Page 257: B Upgrades
Core I/O cards must be placed in appropriate slots. The HP 8 Internal Port SAS HBAs or HP Smart Array P600 PCI-X cards must be installed in slots 1 and 2. The HP Smart Array P400 and HP Smart Array P800 PCIe cards must be installed in slots 3 and 4. The Core LAN card is placed in slot 2, unless that slot is occupied by a SAS or Smart Array card.
Page 258: Required Service Tools
Figure 89 OS Reinstallation Flowchart Required Service Tools Service of this server requires one or more of the following tools: Electrically Conductive Field Service Grounding Kit (P/N 9300- 1 155) 1/4 inch flat blade screwdriver ACX- 1 5 Torx screwdriver ACX- 1 0 Torx screwdriver Safety Information Use care to prevent injury and equipment damage removing and replacing server components.
Page 259: I/O Backplane Upgrade Procedure
If installing an internal assembly, wear an antistatic wrist strap and use a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300- 1 155). Handle accessory boards and components by the edges only. Do not touch any metal-edge connectors or any electrical components on accessory boards.
Page 260 Verify all I/O cards are recognized Install the Operating System (if necessary) Boot to the Operating System HP-UX, Windows, and Linux require reinstallation of the OS with the upgrade of the IOBP. See Figure 89 (page 258) more information. Updating the Operating System Refer to your operating system documentation for procedures on updating the operating system.
Page 261 Board”, to determine if there is a TPM on the I/O board assembly. If so, record the TPM settings to transfer to the replacement I/O board assembly. See the HP-UX operating system documentation for instructions. Back up the current TPM settings. See the HP-UX operating system documentation for more information. TIP: Running the info io command from the EFI shell will allow you to record the device codes, given in HEX, for your I/O devices.
Page 262 Full length PCIe SAS card with RAID capability, supported on HP-UX, OpenVMS, Windows and Linux, see“Installing the HP Smart Array P400” (page 266) for installation instructions. Full length PCIe SAS card with RAID capability, able to connect to external storage, supported on Windows and Linux, see “Installing the HP Smart Array P800”...
Page 263: Installing Core I/O Cards
The cables that are required to connect the adapters and controllers to other devices are provided with most HP server products that need them. Table 82 lists some cables that can be used with these adapters and controllers. All HP cables are keyed so that they cannot be installed incorrectly. Installing Core I/O Cards 263...
Page 264: Installing The Hp Eight-Internal Port Sas Host Bus Adapter
On HP Integrity rx6600 servers, the HP Eight-Internal Port SAS Host Bus Adapter is supported by HP-UX and OpenVMS operating systems. It should be installed in slot 1 if one card is to be installed, and slot 2 if slot 1 is already occupied.
Page 265: Installing The Hp Smart Array P600
(in the case of the CD, in a booklet provided with the CD). Install the adapter drivers. The drivers are also on either the CD in the adapter kit or the HP website, and instructions are again provided with the files.
Page 266: Installing The Hp Smart Array P400
Procedure 13 Completing the Adapter Installation To update the firmware on the server, controller, or hard drives, use Smart Components. The most recent version of a particular component is available on the support page of the HP website http:// www.hp.com/support. Some components are also available on the Smart Setup media.
Page 267: Completing The Adapter Installation On Hp-Ux
Software Distributor (SD). SD is a tool for installing software on HP-UX host systems. SD can also be used to remove software from HP-UX systems. The RAID-01 bundle is composed of several files that will be copied to the appropriate directories on the host system.
Page 268 Use the sautil command to confirm and update the firmware version currently installed on the Smart Array Controller. HP recommends that you install the latest firmware. You must log in as a superuser user to run the sautil command. Before running the sautil command to confirm or update the controller firmware, you must know the device file name for the Smart Array Controller.
Page 269: Completing The Adapter Installation On Windows And Linux
To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular server or controller component might be available on the support page of the HP website (http:// www.hp.com/support).
Page 270: Installing The Hp Smart Array P800
Installing the HP Smart Array P800 On HP Integrity rx6600 servers, the HP Smart Array P800 is supported by HP-UX 1 1i v2 and v3, OpenVMS 8.3- 1 H1, Windows and Linux operating systems. It should be installed in PCIe slot 3 or 4.
Page 271: Connecting The Controller To Other Devices
Unplug the AC power cord from the outlet and then from the server. Disconnect all peripheral devices from the server. Procedure 22 Installing the controller board Remove or open the access panel. Select the appropriate PCI Express slot (3 or 4). Open the MRL.
Page 272: Completing The Adapter Installation
The HP Smart Array SAS/SATA Event Notification Service provides event notification to the Microsoft® Windows® Server 2003 64-bit system event log and the HP Integrated Management log. The most recent version of the software component is available on the support page of the HP website (http://www.hp.com/support/itaniumservers). Installation instructions are provided with the component.
Page 273: Connecting The Controller To Other Devices
Open ORCA. If using a headless console, press the Esc+8 key combination. Otherwise, press the F8 key. Configure the logical boot drive, and then exit from ORCA. Procedure 27 Preparing the Server Back up all data. Close all applications. Power down the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
Page 274: Completing The Adapter Installation
If the driver is active, the system responds by displaying cciss. Installing Management Agents The most recent versions of the agents are available on the support page of the HP website (http:// www.hp.com/support/itaniumservers). For installation instructions, refer to the downloadable file HP Insight Management Agents for Linux on Integrity Servers provided with the agents.
Page 275: Processor Upgrades
216)) to add another processor. Updating the system firmware and OS is unnecessary when adding another processor. If your HP Integrity server does not currently contain one, or more, of the processors listed in Table 85, then a server upgrade is being performed, and system firmware and OS updates may be necessary.
Page 276: Operating Systems
Go to http://www.hp.com/support/itaniumservers to download firmware updates. Operating systems IMPORTANT: Check the HP Support Center (HPSC) website at http://www.hp.com/go/hpsc for any required OS patches. HP-UX HP-UX supports the processor upgrade. OpenVMS OpenVMS must be upgraded to OpenVMS V8.3- 1 H1 to support the processor upgrade.
Page 277: C Core I/O Card Utilities
SAS device and the update fails, these files will not be accessible. To update firmware, follow these steps: Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP website http://www.hp.com...
Page 278: Flashing Firmware On First Controller
To determine the current version of the firmware, follow these steps. At the EFI Shell, enter mptutil from the directory that contains mptutil.efi. The following example indicates that the EFI Serial Attached SCSI card utility version is 1.01.12.00: fs0:\EFI\HP\TOOLS\NETWORK> mptutil MPTUTIL-1.01.12.00 Vendor Device Choice...
Page 279: Viewing The Vpd Information For Efi Driver And Risc Firmware
Select Item - Up, down, left, right movement to position the cursor. Change Item - Items with values in [ ] brackets are modifiable. Numeric keypad + and numeric keypad - (minus) update a modifiable field to its next relative value. HP 8 Internal Port SAS HBA (SAS Controller) 279...
Page 280: Configuration Utility Screens
Abort/Exit - Escape aborts the current context operation and/or exits the current screen. User confirmation is solicited as required if changes have been made by user. If you are using a serial console, pressing Esc causes a delay of several seconds before it takes effect.
Page 281 Displays the PCI Address assigned by the system BIOS to the adapter. Bus value range 0x00 - 0xFF, 0 - 255 decimal Device value range 0x00 - 0x1F, 0 - 31 decimal Function range 0x00 - 0x7, 0 - 7 decimal HP 8 Internal Port SAS HBA (SAS Controller) 281...
Page 282 FW Revision Displays the MPT firmware version and type in the format (x.xx.xx.xx- yy), where x.xx.xx.xx refers to the FW version and yy refers to the type. The currently supported type is IR.l). SAS Address Displays the SAS Address assigned to this adapter. FW Revision Displays the Fusion MPT firmware version and type (IR or IT) Status...
Page 283 Indicates the type of array being created. Array Size Indicates the size of the array in MegaBytes. Displays the bay in which devices are located. Device Identifier Displays the device identifier. HP 8 Internal Port SAS HBA (SAS Controller) 283...
Page 284 RAID Disk Specifies the devices (disks) that make up an IM array. If RAID Disk is Yes, the device is part of an IM array; if No, the device is not part of an IM array. This field is grayed out under the following conditions: The device does not meet the minimum requirements for use in an IM array.
Page 285 IM volume. Drive Status xxxx Disk is online and fully functional. Missing Disk is not responding. Failed Disk has failed. Initalizing Disk is initializing. CfgOffln Disk is offline at host's request. HP 8 Internal Port SAS HBA (SAS Controller) 285...
Page 286 User Fail Disk is marked failed at host's request. Offline Disk is offline for some other reason. Inactive Disk has been set inactive. Not Syncd Data on disk is not synchronized with the rest of the array. Primary Disk is the primary disk for a 2 disk mirror and is Secondary Disk is the secondary disk for a 2 disk mirror and is OK.
Page 287 To access SAS Topology, press Enter on SAS Topology from the Adaptor Properties screen. Figure 93 SAS Topology Screen - Expander Closed The following objects along with their significant properties are shown: Adapter PHYs Expanders/Enclosures Attached Devices HP 8 Internal Port SAS HBA (SAS Controller) 287...
Page 288 Figure 94 SAS Topology Screen - Expander Open You can access the Device Properties screen from SAS Topology: To access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. You can perform the following actions from SAS Topology: To expand the SAS Topology for display, select an expander/enclosure and press Enter.
Page 289 The Advanced Device Properties screen enables you to view and modify infrequently accessed device settings. To access Advanced Device Properties, press Enter on the Advance Device Properties field from the Advanced Adaptor Properties screen. HP 8 Internal Port SAS HBA (SAS Controller) 289...
Page 290 Figure 95 Advanced Adaptor Properties Screen You can perform the following actions from Advanced Device Properties: To set default values for all items on this screen, press Enter on Restore Defaults. To toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0, All scans all LUNs.
Page 291 Time, in seconds, between each disk drive spin up spin up (default 3 seconds). Direct Attached Max Targets Number of disk drives that spin up at the same time (default 1 drive). HP 8 Internal Port SAS HBA (SAS Controller) 291...
Page 292 Expander Spinup Delay Expanders are not supported. Expander Max Target Devices Expanders are not supported. PHY Properties Screen The PHY Properties screen enables you to view and modify PHY specific settings. To access PHY Properties, press Enter on the PHY Properties field from the Advanced Adaptor Properties screen. You can perform the following actions from PHY Properties:.
Page 293: Cfggen Utility
SAS controllers. Some cfggen commands work only with SAS adaptors in the EFI environment. Starting CFGGEN Thecfggenutility is located on the HP IPF Offline Diagnostic and Utilities CD. To use cfggen, follow these steps: Insert the CD into the drive.
Page 294: Cfggen Operation
From the EFI Shell prompt, change to the CD drive. shell> fs0: Enter fs0:\> Change to the directory that containscfggen.efi. fs0:\> cd EFI\HP\TOOLS\NETWORK Enter fs0: EFI\HP\TOOLS\NETWORK> From this directory use cfggen. CFGGEN Operation cfggenis not case sensitive. You can enter cfggencommands and parameters in uppercase, lowercase, or a mixture of the two.
Page 295 The number of disk drives in an IM array plus the hot spare disk cannot exceed three. You can create only one hot spare disk. You must make sure the capacity of the hot spare disk is greater HP 8 Internal Port SAS HBA (SAS Controller) 295...
Page 296 than or equal to the capacity of the smallest disk in the logical drive. An easy way to verify this is to use the DISPLAY command. CAUTION: See rules for creating IM volumes and hot spare disks. DELETE The DELETE command sets the controller configuration to factory defaults. This command also deletes any existing IR volumes.
Page 297 : B062P5B011NB0548 Drive Type : SAS Target on ID #9 Device is a Hard disk Enclosure # Slot # Target ID State : Online (ONL) Size (in MB)/(in sectors) : 70007/143374738 HP 8 Internal Port SAS HBA (SAS Controller) 297...
Page 298 Manufacturer : HP Model Number : DG072A8B5C Firmware Revision : HPD4 Serial No : B062P5B010R10547 Drive Type : SAS ------------------------------------------------------------------------ Enclosure information ------------------------------------------------------------------------ Enclosure# Logical ID : 500605B0:0001A950 Numslots StartSlot Start TargetID Start Bus Logical drive status values: Okay (OKY) Volume is Active and drives are functioning properly and user data is protected if the current RAID level provides data protection.
Page 299 Faulty controller or peripheral hardware (such as., cables, disk drives, and so on.) will not cause this utility to hang. It exits with the appropriate return value. If an operation fails, a reasonable HP 8 Internal Port SAS HBA (SAS Controller) 299...
Page 300: Smart Array P400, P600 And P800 Controllers
Otherwise, press F8. Configure the logical boot drive, and exit from ORCA. Depending on the OS, additional device drivers and management agents must be installed. See the User Guide for the specific HP Smart Array Controller at: 300 Core I/O Card Utilities...
Page 301: Connecting External Storage
361317-006 SAUPDATE Utility Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array P600. Command line options are described below. Follow one of these two procedures to run saupdate:. If you are using saupdate from the Offline Diagnostic CD: Download the firmware and copy it to the EFI partition.
Page 302: Syntax
Version: 1.04.12.00 (C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Func Description Version HP Smart Array 6400 1.92 HP Smart Array 5300 3.54 The identification information from this list is used to designate which controller is to be updated. UPDATE NOTE: The saupdate utility program file (saupdate.efi) must be located in the same file system...
Page 303: Update All
(C) Copyright 2004 Hewlett Packard Development Company L.P. ************************************************************* Firmware Image is not suitable for HP Smart Array 5300 Controller at Seg: 1, Bus 20, Dev: 1, Func:0 After updating the firmware, cycle the power on the system and on any external JBODS connected to the Smart Array HBAs.
Page 304: Error Messages
Power on the server. The server boots to EFI. The EFI Boot Manager may be used from the enhanced interface (grey background) or the legacy interface (black background). Load the HP Smart Setup media into the server DVD drive. From the EFI Boot Menu, select Internal Bootable DVD and press Enter. EBSU starts and displays the Welcome screen.
Page 305 Select OK and press Enter to continue. From the main menu, select Maintain Firmware and press Enter. Figure 97 EBSU Main Menu In the Maintain Firmware screen, use the tab key to scroll down to the Device section. Use the down arrow key to scroll down to the Smart Array P600 item in the list. Press Enter to display detailed information about the device.
Page 306: Configuring The Array
EBSU displays the firmware update screen for the selected device. The version number in the first column (ROM Firmware Version) is the one currently installed on your system. The version number in the second column (ROM Version on Disk) is the one available on your Smart Setup media.
Page 307: Comparing The Utilities
14 physical drives in the array. For conceptual information about arrays, logical drives, and fault-tolerance methods, and for information about default array configuration settings, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/...
Page 308: Creating A Logical Drive Using Orca
Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. At the ORCA prompt: If you are connected using a headless console, press the Esc+8 combination.
Page 309: Acu Utility
ACU Utility For detailed information about using ACU, see the HP Array Configuration Utility User Guide at I/O Cards and Networking Software on the HP website at http://www.hp.com/go/ integrity-iocards-docs. Smart Array P400, P600 and P800 Controllers 309...
Page 310: D Utilities
NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities similar to those found in PA-RISC systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 311: Efi Commands
The following options are available in the EFI Boot Manager menu: Boot from a File—Automatically adds EFI applications as boot options or enables you to boot from a specific file. When you select this option, the system searches for an EFI directory. If the EFI directory is found, then it looks in each of the subdirectories below EFI.
Page 312 Table 89 EFI Commands (continued) EFI Shell Command BCH Command BCH Command Parameters (PA-RISC) Definition Equivalent (PA-RISC) COnfiguration autoboot AUto [BOot | SEarch | STart] [ON | OFF] Display or set the auto start flag info boot BootID [<processor #>[<bootid #>]] Display or set processor boot identifier EFI Boot Manager...
Page 313: Efi/Posse Commands
This section describes the EFI/POSSE commands developed for the server. NOTE: EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification. POSSE is an HP implementation of EFI that aids HP support. help Provides information on the EFI Shell commands. The help command also aids administrators familiar with the BCH menus to adjust to their equivalent functions in EFI.
Page 314 Example 2 help command Shell> help List of classes of commands: boot -- Booting options and disk-related commands configuration -- Changing and retrieving system information devices -- Getting device, driver and handle information memory -- Memory related commands shell -- Basic shell navigation and customization scripts -- EFI shell-script commands Type "help"...
Page 315: Baud
Example 5 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:\>...
Page 316: Syntax
Syntax baud <index> <baudrate> Parameters <index> 0 through the total number of UARTS minus one <baudrate> baud rate. Operation Use this command to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE. If the UART is part of processor dependent hardware (PDH) space and is initialized by the core firmware, this command communicates the settings to core firmware so the UART can be initialized with the new settings on the next boot.
Page 317: Cpuconfig
Example 7 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test mem_test...
Page 318: Conconfig
Example 9 cpuconfig command Shell> cpuconfig PROCESSOR INFORMATION # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ------- --------- ---- ----- ------ ---- ---------- 1 GHz 1.5 MB None 1F/01 Active 1 GHz 1.5 MB None 1F/01 Active...
Page 319: Ioconfig
Example 12 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primary CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- Serial Acpi(PNP0501,0) Serial Acpi(HWP0002,0)/Pci(1 1) Acpi(HWP0002,0)/Pci(4 0) Example 13 conconfig 3 off command To disable a console Shell>...
Page 320: Contents 1
Example 15 ioconfig command Shell> ioconfig Deconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy setting mps_optimie Specifies PCIe optimization setting Specifies System Wake-On-LAN setting on | off Specifies to configure or deconfigure a feature or component Note: 1.
Page 321: Parameters
Parameters dumps the Machine Check Abort error log dumps the Corrected Platform Error log dumps the Corrected Machine Check log init dumps the Initialization log dumps the Logic Analyzer log clear erases all of the logs (mca, cpe, cmc, init, la) Operation Enter errdump with no parameters to display usage.
Page 322 Example 16 info all command Shell> info all SYSTEM INFORMATION Date/Time: Oct 31, 2003 22:03:39 (20:03:10:31:22:03:39) Manufacturer: Product Name: server bl60p Product Number: A9901A Serial Number: MYJ3350026 UUID: 48B4F371-E34C-11D6-A8D6-07A8C14CB68B System Bus Frequency: 200 MHz PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache...
Page 323 ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0) 0x8086 0x1229 Acpi(HWP0002,0)/Pci(3|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|0) 0x1000 0x0030 Acpi(HWP0002,100)/Pci(1|1) 0x14E4 0x1645 Acpi(HWP0002,100)/Pci(2|0) BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings ------- --------- ----------------- AutoBoot: OFF - Timeout is disabled Boottest: BOOTTEST Settings Default Variable...
Page 324 *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) FIRMWARE INFORMATION Firmware Revision: 1.10 [4341] PAL_A Revision: 7.31/5.37 PAL_B Revision: 5.37 SAL Spec Revision: 3.01 SAL_A Revision: 2.00 SAL_B Revision: 1.10 EFI Spec Revision: 1.10 EFI Intel Drop Revision: 14.61 EFI Build Revision: 1.10 POSSE Revision: 0.10 ACPI Revision: 7.00 BMC Revision: 2.24 IPMI Revision: 1.00...
Page 325 Example 17 info cpu command Shell> info cpu PROCESSOR MODULE INFORMATION # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ---- ------- -------- ------ ------ ------- ------------ 1 GHz 1.5 MB None 1F/01 Active 1 GHz 1.5 MB None...
Page 326 Example 19 info io command Shell> info io I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --------------------------------------- CDROM Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM(Entry0) Vendor Device Slot Path ------ ------ ----------- 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|0) 0x1033 0x0035 Acpi(HWP0002,0)/Pci(1|1) 0x1033 0x00E0 Acpi(HWP0002,0)/Pci(1|2) 0x1095 0x0649 Acpi(HWP0002,0)/Pci(2|0) 0x8086 0x1229 Acpi(HWP0002,0)/Pci(3|0)
Page 327: Lanaddress
Example 20 info boot command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- --------- ------------------ AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware. Selftest Setting ----------...
Page 328: Operation
Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changes takes affect until after a reboot. Example 22 monarch command Shell> monarch Current Preferred Monarch Monarch...
Page 329: Sysmode
Example 23 pdt command Shell> pdt PDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: Number of used entries in PDT: Number of free entries in PDT: Number of single-bit entries in PDT: Number of multi-bit entries in PDT: Address of first multi-bit error: x0000000000000000...
Page 330: Specifying Scsi Parameters
Example 25 sysmode command Shell> sysmode System Mode: NORMAL Shell> sysmode admin You are now in admin mode. Shell> sysmode service You are now in service mode. Shell> sysmode normal You are now in normal mode Specifying SCSI Parameters The following SCSI parameters can be configured for the SCSI board: SCSI ID (SCSI initiator ID) Maximum data transfer rate (SCSI rate) Bus width...
Page 331 To map the parameters for all PCI cards installed in the system, enter the shell> info io command at the EFI Shell prompt. A list of all the devices that are installed in the server and managed by EFI drivers displays. For example: Vendor Device Slot Path...
Page 332 Using the SCSI interface information from this example, the combined information that tells you this is a SCSI interface are the following (shown in bold, for highlighting purposes): 0x1000 0x0030 Acpi(HWP0002,200)/Pci(1|0) 0x1000 0x0030 Acpi(HWP0002,200)/Pci(1|1) The vendor (0x1000) and device (0x0030) are the IDs for a SCSI interface. Of the devices with those IDs, this device has two channels (Fnc # of 00 followed by Fnc # of 01).
Page 333 Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[44] VenHw(904EFCF0-F0A8-11D4-B4CA-303031303833) Ctrl[46] VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) This information describes the SCSI interface because the path on the first line,...
Page 334 Using the driver’s handle [Drv] and the controller’s handle [Ctrl] from the drvcfg command, start the EFI SCSI Setup Utility for one channel of this SCSI interface. At the EFI Shell prompt, enter: Shell> drvcfg -s drvr_handle cntrl_handle where: drvr_handle: The handle of the driver that controls the channel with the SCSI ID you want to display or change.
Page 335 PCI Device, and PCI Function to the Bus #, Dev #, and Fnc # values from the info io command. CAUTION: Do not change the value for any of the following fields on the Adapter Properties screen: Auto Termination SCSI Parity SCSI Bus Scan Order Spinup Delay (Secs) Changing any of these fields can cause unpredictable results.
Page 336: Using The Boot Option Maintenance Menu
15. At the EFI Shell prompt, enter the following command: Shell> reset The system starts to reboot. This is required to enable the new SCSI setting. Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options. It contains the following options: “Boot From a File”...
Page 337: Add A Boot Option
NOTE: This option boots the selected application or driver one time only. When you exit the application, you return to this menu. This option displays the file systems on your server or workstation and enables you to browse these file systems for applications or drivers that are executable. Executable files end with the .efi extension.
Page 338: Delete Boot Option(S)
Where: NO VOLUME LABEL: A hard drive. You can search through the disk for bootable applications to add to the Boot Manager list of Boot options. Removable Media Boot: Treats the removable media as a bootable device. Load File EFI Shell: Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option.
Page 339: Manage Bootnext Setting
VGA monitor and a serial port for directing output to a terminal emulation package. NOTE: Multiple consoles are not supported for HP-UX or Windows. Use the Smart Setup CD to switch between COM A and the iLO 2 MP on Windows systems.
Page 340: Select Active Console Input Devices
For example: Select the Console Output Device(s) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Acpi(HWP0002,700)/Pci(2|0) * indicates a currently selected device. This menu is identical to the Console Error Devices menu. The server does not support different configurations for Output and Error console.
Page 341: Select Active Standard Error Devices
Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device. Each option is identified with an EFI Device path. Not all options will be available, depending on the configuration of the system and the options available. Device paths can differ slightly on different product models.
Page 342: Ilo 2 Mp
This new feature gives you a higher performance graphics console redirection experience than with the previous iLO. For complete information on Integrity iLO 2, see the HP Integrity iLO 2 Operations Guide . 342 Utilities...
Page 343: Index
Index cell board, Symbols cfggen utility, 24-DIMM memory carrier assembly CM command, 90, removing, cold-swappable replacing, components, listed, 48-DIMM memory carrier assembly see memory defined, removing, command mode see CM command replacing, component classification, 8 Internal Port SAS HBA controller, 91, components cold-swappable, hot-pluggable,...
Page 344 using to configure the iLO 2 MP LAN, info all command, DHCP-enabled security risk, 82, POSSE commands, diagnostic panel, SCSI setup utility, see also display board EFI Boot Manager menu introduction, entry-class servers, 1 18 LEDs, EFI commands dimensions info io, server, 39, 40, info warning, dimensions and weights,...
Page 345 HP Eight Port SAS Host Bus Adapter I/O VRM completing installation, function, connecting devices, removing, installing, replacing, overview, iLO 2 MP preparation, controls, ports, and LEDs, updating firmware, functional overview, HP Smart Array P400 LAN LEDs, completing installation LAN link speed LEDs, HP-UX, 267–269...
Page 346 Online Replacement see OLR PR command, operating system problems, 1 14 booting and shutting down HP-UX, sources, booting and shutting down Linux, standby state, defined, booting and shutting down OpenVMS, states, 74, booting and shutting down Windows,...
Page 347 power button sas controller, function, SAS core I/O card LED, slot restrictions, power reset command see PR command saupdate utility, power supplies, removing and replacing, SCSI power supply setup utility, LEDs, specifying parameters, removing, SCSI adapter powering off the server, path, manually, security...
Page 348 viewing warnings, Voltage Regulator Module see I/O VRM VPD viewing EFI and RISC firmware information, wake on LAN, restrictions, web browser accessing the console, accessing the iLO 2 MP, web interface, interacting with, weight server, weight, server, 348 Index...

HP Integrity rx6600 User's & Service Manual

About this Document

1 Overview

2 System Specifications

3 Installing the System

4 Booting and Shutting down the Operating System

5 Troubleshooting

6 Removing and Replacing Server Components

Quick Links

Troubleshooting

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Summary of Contents for HP Integrity rx6600