Troubleshooting
7.
This chapter provides information about troubleshooting the wireless access point. After each
problem description, instructions are given to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
•
Is the wireless access point on?
See
Basic Functioning
•
Did I connect the wireless access point correctly?
See
Basic Functioning
•
I cannot access the Internet or the LAN.
See
You Cannot Access the Internet or the LAN from a Wireless-Capable Computer
page 101.
•
I cannot access the wireless access point from a browser.
See
You Cannot Configure the Wireless Access Point from a Browser
•
A time-out occurs.
See
When You Enter a URL or IP Address a Time-Out Error Occurs
•
I have problems with the LAN connection.
See
Troubleshoot a TCP/IP Network Using the Ping Utility
•
The date or time is not correct.
See
Problems with Date and Time
You can find the following troubleshooting information in
•
I cannot remember the wireless access point's configuration password.
See
Change the Administrator Password
•
I want to clear the configuration and start over again.
See
Restore the Wireless Access Point to the Factory Default Settings
on page 100.
on page 100.
on page 105.
on page 61.
99
on page 102.
on page 103.
on page 103.
Chapter 4,
Management:
on page 58.
7
on