Verifying The Server Connection To The Customer Lan (If Provided) - Avaya S8400 Installing & Configuring

Chapter 4: Server configuration
For how to update MPC software, see Maintenance Procedures for Avaya Communications
Manager 4.0, Media Gateways and Servers.
1. Check the firmware version:
a. Use SSH to access the server and log in.
b. Type sampcmd samp-update status and press Enter.
c. Check the firmware version displayed.
2. If you need to update the firmware, from the Maintenance Web Interface under
Miscellaneous, click Download Files under.
3. Enter the information to copy the firmware file to the server.
4. Use SSH to access the server and log in.
5. To start the update process, type sampupdate and press Enter.
The update process takes approximately 5 minutes.
Verifying the server connection to the customer LAN (if
provided)
1. From the Maintenance Web Interface, under Diagnostics, click Ping.
2. Select Host Name Or IP Address and type the IP address of a computer on the network.
3. Click Execute Ping.
4. Verify that the ping was successful and indicates that the server is connected to the
customer network.
5. If DNS is administered, type the host name of a computer on the network.
6. Click Execute Ping.
7. Verify that the ping was successful and indicates that DNS is working.
If possible, have a customer representative perform the following test from a computer on the
network:
1. Click Start > Run to open the Run dialog box.
2. Type command and click OK to open an MS-DOS command window.
3. Type ping serveripaddress and press Enter, where serveripaddress is the IP
address of the server.
4. Verify that the ping was successful.
5. If DNS is administered, type ping servername and press Enter, where servername is
the host name of the server.
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Installing and Configuring the Avaya S8400 Server January 2008