Trunk Queuing; Universal Night Answer To Page - Panasonic S-ICX Technical Manual

Section 700 - Operation

Trunk Queuing

Description
When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, and Indonesia])
and all outside lines in a trunk group are busy, the System can call you when a line becomes free.
Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1. Lift the handset or press the ON/OFF key.
2. Enter a trunk access code (default = 9 [UK/HK], 0 [Taiwan,
Malaysia, Indonesia], or 81-84).
3. Enter the Callback Request code (default = 3 [UK/HK] or
3# [Taiwan, Malaysia, Indonesia]).
4. Press the ON/OFF key.
5. Wait for the Trunk Callback alert tone.
To respond to the Trunk Callback alert tone:
1. Lift the handset or press the ON/OFF key.
Hardware Requirements
• N/A
Considerations
• Response to the Trunk Callback must be within 15 seconds or Trunk Queuing will be cancelled.
• The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call
using the MCO Trunk Access feature.

Universal Night Answer to Page

Description
During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring
external paging speakers.
Universal Night Answer calls can be picked up from any extension, provided the extension's Class of
Service (COS) allows UNA answer.
S-ICX-50-700
Action
Action
S-ICX (International) issued October 2000
Chapter 6. DSLT Features
Result
Intercom dial tone
Busy tone
Result
Outside dial tone
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