Testing The Path From Your Router To A Remote Device - NETGEAR RT210 Reference Manual

Reference Guide for the Model RT210/RT211 ISDN Routers
• Wrong network configuration
To make sure that your network is configured correctly, do the following:
Make sure that the Ethernet card driver software on your PC and the TCP/IP
a.
software are both installed and configured.
Make sure that you have entered the correct value for your router IP address.
b.

Testing the Path from Your Router to a Remote Device

To verify that the path from your router to a remote device is set up correctly, use the Ping utility in
the built-in interface.
From any menu that has a command line, type PING followed by the IP address of the remote
router you are calling. If the path is working, the LED on the router begins to blink and a message
similar to the following is displayed:
Pinging
# of tries = 5, failures = X :time = Y ms
round-trip average (ms) = Z ms
The first few pings might fail while the router is establishing the connection.
If the path is not working, a message like the following is displayed:
Pinging
# of tries = 1, failures = 1: ping failed : Timeout
# of tries = 2, failures = 2: ping failed : Timeout
# of tries = 3, failures = 3: ping failed : Timeout
# of tries = 4, failures = 4: ping failed : Timeout
# of tries = 5, failures = 5: ping failed : Timeout
If the path is not working, you might have one of the following problems:
• Physical connection
To make sure that the physical connections are correct:
Check that the ISDN port on your router is connected to your NT1 (for RT210) or to
a.
the ISDN wall outlet (for RT211).
If using the RT210, make sure that any LEDs on your NT1 indicate a normal
b.
working line connection.
5-6 Troubleshooting