Testing The Path From Your Computer To A Remote Device; Problems With Date And Time - NETGEAR Wireless-N 150 User Manual

Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual

Testing the Path from Your Computer to a Remote Device

After verifying that the LAN path works correctly, test the path from your PC to a remote device.
In the Windows Run screen, type:
PING -n 10 IP address
where IP address is the IP address of a remote device such as your ISP's DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not
receive replies:
• Check that your PC has the IP address of your router listed as the default wireless modem
router. If the IP configuration of your PC is assigned by DHCP, this information will not be
visible in your PC's Network Control Panel. Verify that the IP address of the router is listed as
the default wireless modem router as described in the online document that you can access
from "Preparing a Computer for Network Access" in Appendix
• Check to see that the network address of your PC (the portion of the IP address specified by
the netmask) is different from the network address of the remote device.
• Check that your cable or DSL modem is connected and functioning.
• If your ISP assigned a host name to your PC, enter that host name as the account name in the
Basic Settings screen.
• Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by allowing traffic only from the MAC address of your modem,
but some additionally restrict access to the MAC address of a single PC connected to that
modem. In this case, you must configure your router to "clone" or "spoof" the MAC address
from the authorized PC. See the Wireless Modem Router DGN1000 Setup Manual.

Problems with Date and Time

In the main menu, under Security, select Schedule to display the current date and time of day. The
wireless modem router uses the Network Time Protocol (NTP) to obtain the current time from one
of several network time servers on the Internet. Each entry in the log is stamped with the date and
time of day. Problems with the date and time function can include:
• Date shown is January 1, 2000. The router has not yet successfully reached a network time
server. Check that your Internet access is configured correctly. If you have just completed
configuring the router, wait at least 5 minutes, and check the date and time again.
• Time is off by one hour. The router does not automatically sense daylight savings time. In the
Schedule screen, select the Adjust for Daylight Savings Time check box.
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Troubleshooting